The service has been strategically designed to combat modern threats that require modern thinking and modern solutions. It collects and processes data from diverse sources, leveraging advanced machine learning models and an intelligent engine to detect anomalies.

“Our organization is set to redefine the cybersecurity landscape with this pathbreaking innovation,” said Paul Lawson, Executive Director – Cyber Defense, CPX. “By using a combination of machine learning, analytics, statistics, and rule sets, the CPX Intelligent Threat Detection Platform provides highly effective security monitoring, ensuring our clients can stay ahead of advanced persistent threats, insider threats, and rapidly evolving cyberattack techniques. The service is scalable, continuously improving and capable of tackling tomorrow’s threats – a perfect answer to today’s dynamically evolving threat landscapes.”

The CPX Intelligent Threat Detection Platform is designed for ease of installation and manageability. It can be integrated with existing security infrastructure, including SIEM and Security Orchestration, Automation and Response (SOAR) systems, and is user-friendly, making it easy to learn and implement.

The solution is scalable, accommodating growth without compromising its effectiveness. It can also be deployed in air-gapped environments, giving critical infrastructure and national security clients the benefits of an AI-based platform without the need to compromise network connectivity or disclose data with external parties/cloud providers.

The CPX Intelligent Threat Detection Platform fulfills industry requirements and addresses critical cybersecurity challenges. It creates a positive impact by enhancing the safety and security of organizations in an environment characterized by evolving cyber threats. Utilizing innovative technology and behavior-based anomaly detection, the service contributes to a safer, better environment, ensuring that organizations in the UAE can protect their assets, data, and reputation.

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The Hisense 110 UX, Hisense In-Vehicle Projection System, and Hisense Smart Built-in Dishwasher were all recognised as new consumer technology products deemed by the Consumer Technology Association, the organisation behind CES, to boast outstanding design and engineering. Hisense won in the categories of home appliances, audio-video components and accessories, and in-vehicle entertainment.

 As a pioneer of LED industry innovations, Hisense’s 110 UX is a cutting-edge LCD display that redefines the industry’s visual experience and represents a monumental leap in LED display innovation. It is an entirely new class of advanced Mini-LEDs, which garnered major awards at CES 2023 the world’s most powerful tech event. Introducing a new level of display precision and performance by incorporating more than 40,000 backlight zones on an expansive 110-inch screen, minimising backlight leakage, and elevating contrast, the 110 UX features high-powered mini-LED technology that achieves unprecedented brightness levels of up to 10,000 nits, significantly enhancing contrast and dynamic range.

Bringing its cutting-edge display technology to the automotive industry, Hisense’s first In-Vehicle Projection System seamlessly integrates the manufacturer’s high-performance laser holographic HUD, its panoramic projection display, and exterior lighting projection systems to revolutionise interactions with intelligent connected vehicles.

While Hisense’s Concept Vehicle simulates a vehicle environment using advanced laser projection technology, the holographic AR HUD transforms the windshield into an information hub, displaying vehicle data and road information, while the headlight projection system adds entertainment value by projecting images for entertainment viewing or road safety information on demand.

 Meanwhile, Hisense has continually expanded its home appliance category in the region in recent years with  its 5S Series Washer that automatically chooses the precise dosage of detergent and softener needed according to the weight of laundry in the drum and energy monitoring system that helps consumers to monitor and optimize utilisation.

“This award is further evidence of Hisense’s quality and innovation both in consumer electronics and home appliances,” said Jason Ou, President at Hisense MEA. “Hisense appliances will continue to improve, and our range will expand. We look forward to introducing many of these products to our customers in the Middle East, who we know like to be at the forefront of technology.”

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The University of Sharjah will build a model and application to monitor and forecast water access conditions in the Middle East and North Africa, to help support communities in arid and semi-arid regions with limited renewable internal freshwater resources.

“Our commitment to climate action is unwavering, and through our partnership with the University of Sharjah, we are empowering communities, fostering innovation, and addressing the urgent need for green and technology skills. Together, we are not just adapting to climate change; we are shaping a resilient and sustainable tomorrow.” said Shukri Eid, General Manager, IBM Gulf, Levant and Pakistan.

“The University of Sharjah is proud to partner with IBM in developing solutions for the pressing environmental challenges faced by communities in arid regions” said Dr. Adewale Giwa, Assistant Professor of Chemical and Water Desalination Engineering at the University of Sharjah. “Through the IBM Sustainability Accelerator, we aim to monitor and forecast water access conditions in the region, offering vital support to communities with limited freshwater resources. This collaboration reflects our commitment to leveraging technology for the betterment of society and creating a lasting impact in the face of climate change.”

 New IBM Sustainability Accelerator partners and projects:

IBM is furthering its commitment to sustainable innovation with projects focused on water management solutions as part of its global social impact program, the IBM Sustainability Accelerator. The 2023 IPCC AR6 Synthesis Report identified that 3.3 billion people live in areas vulnerable to significant impacts from climate change[1]. With a commitment of $30 million worth of technology and services by IBM through the end of 2025, the program is adding five new projects focused on water management, offering IBM technologies, such as watsonx, and an ecosystem of experts.

New IBM SkillsBuild Sustainability Roadmap

New research from IBM and Morning Consult confirms a growing skills gap in sustainability that poses a threat to the workforce across industries. 64% of business leaders surveyed in the UAE anticipate their business will emphasize sustainability skills criteria in their hiring in the next two years, with 79% expecting to invest in sustainability training in the next year.

To help build this pipeline of sustainability talent, IBM SkillsBuild is providing free training that connects cutting edge technologies to ecology and climate change. With AI-powered recommendations available for each learner, this interdisciplinary coursework connect topics such as ecology and biodiversity, with technology training in AI and data analytics. This is a comprehensive curriculum to help equip the next generation of leaders with skills for the green economy.

Learners can benefit from a holistic environmental tech training journey from IBM SkillsBuild with digital credentials available each step of the way.

• Introductory courses will help establish a foundation with historical insights and fundamentals to connect sustainability and technology.
• Mid-level offerings in design thinking and green entrepreneurship will encourage learners to grow their skills.
• Advanced coursework will ask learners to apply their skills to sustainability topics across AI, cybersecurity, and ESG reporting.

These offerings build on IBM’s commitment to skill 30 million people by 2030, with a focus on underrepresented communities. Through collaborations across social service, economic development, and vocational organizations, as well as government agencies, and universities, IBM SkillsBuild makes free online learning widely available, to communities that are underrepresented in technology. These include organizations that will help skill women, including mothers returning to the workforce, ethnic minorities, low-income individuals, and refugees.

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New innovations across Microsoft’s datacenter fleet include ‘Microsoft Azure Maia’, an AI Accelerator chip designed to run cloud-based training and inferencing for AI workloads such as OpenAI models, Bing, GitHub Copilot and ChatGPT. ‘Microsoft Azure Cobalt’ is a cloud-native chip based on Arm architecture optimized for performance, power efficiency and cost-effectiveness. Both chips will start to roll out early next year.

Microsoft also announced the general availability of Azure Boost, a system that makes storage and networking faster by moving those processes off the host servers onto purpose-built hardware and software. The company is also expanding partnerships with its silicon providers to help meet the growing demand for efficient, scalable and sustainable compute power and the needs of customers eager to take advantage of the latest cloud and AI breakthroughs.

Ihab Foudeh, General Manager, Microsoft Middle East, said that organizations of all sizes across the Middle East are looking to leverage the latest technologies to help them add more value to their business. “The cutting-edge advancements unveiled at Microsoft Ignite 2023 mark a pivotal moment in the evolution of cloud infrastructure. These innovations are a testament to Microsoft’s commitment to democratizing access to the latest technologies to empower businesses, most notably AI and Co-pilot capabilities, to tackle pressing challenges while preparing for a more digitally enabled future. The advancements hold immense promise for the region as a digital hub, and we are excited to be a partner on its transformative journey.”

Microsoft Copilot, the company’s everyday AI companion tool, is undergoing a paradigm shift based on the learnings of Microsoft’s Early Access Program and other research channels.  Copilot for Microsoft 365, which recently became available for enterprises, now features the new Microsoft Copilot Dashboard that offers insights to show customers how Copilot is impacting their organizations. This is accompanied by new personalization capabilities that help Copilot offer responses that are tailored to a user’s unique preferences and role within the organization.

Also unveiled was Microsoft Copilot for Azure, an AI companion that helps IT teams gain new insights into their workloads, unlock untapped Azure functionality, and orchestrate tasks across both cloud and edge. In line with Microsoft’s efforts to further simplify the user experience and make Copilot more accessible to everyone, Bing Chat and Bing Chat Enterprise will now simply become Copilot.

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Efficiency is the cornerstone of success in Formula One. Therefore, mastering the cost-cap challenge and optimizing the team’s complex supply chain are two areas of focus for this partnership. Formula One’s cost cap restricts how much teams can spend each season, with severe penalties if exceeded. The Mercedes-AMG PETRONAS F1 Team plans to navigate this complex course by using the SAP S/4HANA Finance solution to allocate, save and use resources more efficiently. With SAP Business AI technology embedded, the team can forecast costs, predict final budget needs, and optimize both the supply chain and stocked items. To run its state-of-the-art operation, the Mercedes-AMG PETRONAS F1 Team is looking forward to leveraging SAP S/4HANA Cloud, private edition for a secure and future-proof cloud environment. The team can also take advantage of SAP Build solutions and SAP Business Technology Platform to implement a transparent, intelligent enterprise architecture – bringing together a single view of data and systems from various sources across the organization. Doing so can lead to shorter lead times for critical car components, helping ensure a seamless flow of parts during race weekends.

“Formula One is one of the most technologically innovative sports in the world, where incremental gains yield significant results. Given the extreme conditions under which Formula One teams operate, motorsports provide a global platform to showcase skill and engineering excellence,” said Julia White, member of the Executive Board of SAP SE and chief marketing and solutions officer. “But beyond the race day performance, there’s a lot going on behind the scenes. SAP is proud to partner with the Mercedes-AMG PETRONAS F1 Team to make sure its operations are as fine-tuned as its cars.”

This partnership has the potential to create a new blueprint for the automotive industry. Formula One is where latest innovations for the automotive industry are invented and premiered. Together, SAP and the Mercedes-AMG PETRONAS F1 Team will deliver new innovations backed by Formula One insights that will go on to serve and shape the businesses of other SAP customers.

“We are delighted to announce SAP as an Official Team Partner of the Mercedes-AMG PETRONAS F1 Team,” said Toto Wolff, CEO and Team Principal, Mercedes-AMG PETRONAS F1 Team. “We have a shared heritage and commitment to innovation and improvement, which will meaningfully contribute to our on-track performance. SAP is a global leader in its field, and we could not think of a better partner to help us improve our efficiencies in 2024 and beyond.”

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Dell Technologies and du ICT share a common mission of providing innovative services that improve the cybersecurity posture of organisations. By combining their expertise and resources, both companies aim to build a joint go-to-market strategy tailored specifically for the UAE market. This strategy will focus on developing service offerings that address local market challenges and enable customers to consume cybersecurity solutions as a service.

Fahad Al Hassawi, Chief Executive Officer at du said: ” With the rapidly evolving threat landscape, it is crucial for businesses to have access to comprehensive and reliable security services. We are thrilled to partner with Dell Technologies to deliver cutting-edge solutions to our customers and enhance their security transformation journey.”

To address the growing need for robust cybersecurity solutions, du ICT and Dell Technologies will provide a range of services, including cybersecurity consulting, managed detection and response, incident response and recovery, staff augmentation, and cyber recovery solutions.

“We believe that this collaboration with du ICT will significantly impact the cybersecurity landscape in the UAE,” said Waleed Yahya, Managing Director-UAE at Dell Technologies. “By offering our joint solutions, we can empower enterprises to protect their digital assets, mitigate risks, and drive their security transformation journey forward.”

This collaboration symbolises a significant milestone for both du ICT and Dell Technologies in the region. By providing end-to-end Security Services, this partnership not only offers customers enhanced protection from cyber threats but also reinforces both companies’ commitment to delivering industry-leading solutions.

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The AWS ISV WMP provides advanced tools and resources for ISVs, facilitating the swift and secure migration of workloads on AWS. By joining this program, BeyondTrust is poised to harness the power of AWS to fortify its solutions and simplify the migration process for its global clientele.

“We are excited to join the AWS ISV WMP,” said Brent Thurrell, CRO of BeyondTrust. “Expanding our relationship with AWS empowers us to merge the strengths of BeyondTrust’s pioneering security solutions with the security, flexibility, and scalability that AWS provides, enabling our customers to seamlessly migrate their workloads to the cloud while upholding robust security and compliance standards.”

BeyondTrust’s involvement in the program will allow clients to leverage the company’s industry-leading identity and access solutions while smoothly transitioning their workloads to AWS. By combining BeyondTrust’s comprehensive security capabilities with the power of AWS, customers can navigate their digital transformation journey confidently, without compromising security or compliance, while also taking advantage of the elasticity, scale, and performance that AWS provides.

With this milestone BeyondTrust further underscores its commitment to delivering sophisticated security solutions that cater to the evolving needs of modern enterprises, ensuring a seamless transition to the cloud without sacrificing security or operational efficiency.

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The program’s fourth edition consisted of leaders from diverse organizations, including the Statistics Centre Abu Dhabi, Mohammed bin Rashid School of Government, the Supreme Council for National Security, Zayed Higher Organization for People of Determination, Abu Dhabi National Oil Company, PricewaterhouseCoopers, and IBM, to name just a few. More than 166 have graduated since the program’s launch in 2021.

The culmination of the program delivered a set of capstone projects where participants applied their learnings to enhance sustainability, supporting the UAE’s Year of Sustainability. These include the development of an AI-powered observatory to help secure the UAE’s food and water security; a system for the prevention of online child exploitation; platforms for the screening, early detection, and diagnosis of autism spectrum disorder and other chronic diseases; a system to ensure the sustainability and resilience of critical supply chains; and an initiative to boost productivity, efficiency, and informed decision-making through certified training in AI.

MBZUAI Acting Provost and Professor of Natural Language Processing, Timothy Baldwin, who gave the keynote address at the graduation, said: “The fourth cohort of leaders to graduate from the MEP represents a new generation of pioneers and advocates for the ethical and responsible use of AI, a transformational tool that has the potential to become one of humanity’s greatest achievements.”

Addressing the graduates directly, Prof. Baldwin said: “Your decision to investigate and embrace the opportunities AI offers in the context of sustainability attests to your desire to become leaders in an innovative and ambitious country built on the belief that the future holds even greater opportunity than the past. You are the UAE’s next generation of ambassadors for ethical innovation, and the architects of a future where technology and sustainability work in harmony.”

The MEP teams presented their capstone projects at the graduation ceremony. The judging panel named AlWaha the winner for its proposal aimed at helping the UAE take a proactive approach to tackling food security and supporting the nation’s 2051 Food Security Strategy. The team pitched the idea of a National Food and Water Security Observatory to use AI to provide real-time insights and proactive decision-making around all key aspects of food security, from weather patterns and their impact on harvests through to supply chain issues, population growth, and extreme weather events.

The judges were similarly impressed with the other five projects, including two health-related solutions: Team GovSync proposed Omniya, an ecosystem that uses AI to check and collate data for the early detection and diagnosis of autism spectrum disorder; while team Hayaati proposed an AI solution to assist the healthcare sector proactively detect non-communicable diseases by overcoming current inefficiencies and inadequacies in data collection.

As part of the AI community engagement and the strengthening of the network of the ambassadors of the MBZUAI Community, participants visited the Abu Dhabi Housing Authority (ADHA), the Zayed Higher Organization for People of Determination, and the Abu Dhabi Public Health Center (ADPHC) in addition to engaging in classroom-based learning and developing their capstone projects.

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QNET’s commitment to empowering and protecting children’s rights stems from the belief that society’s potential is intricately tied to the well-being and development of its youngest members. Recognizing the transformative power of education, health, and support, QNET aims to create a world where every child not only survives but thrives.

“World Children’s Day holds profound significance as it serves as a global reminder of the rights and dreams of our youth. At QNET, we believe in the inherent potential of every child to shape a brighter future. Our commitment goes beyond rhetoric, manifesting in tangible actions that empower and protect the rights of children. By fostering holistic growth, providing accessible education, and offering unwavering support to children in need, we aim to contribute to a world where every child not only survives but thrives. It’s not just a responsibility; it’s a profound privilege that QNET wholeheartedly embrace,” said Ms. Malou Caluza, CEO of QNET.

In 2022, 1.38 billion learners – including primary, secondary, and tertiary education levels – were impacted by school closures worldwide, driving an urgent need for a new digital education model. As a result, the World Economic Forum reports that online learning services, such as QNET’s e-learning portfolio, Qlearn, are becoming the preferred method of study as they can ease the logistical burden on students, caretakers, and educators and provide flexibility to students as they can learn at their own pace from anywhere in the world.

Understanding the transformative power of education, QNET launched a K-12 curriculum through QLearn, revolutionizing the way children learn. This curriculum, enriched with visual-based content, engages children from Grades 6 to 12 in a fun and interactive manner, ensuring quality education is accessible beyond traditional classrooms.

“My twelve-year-old son loves QLearn’s K-12 courses,” says Noor Ali from Egypt, who purchased QLearn’s K-12 curriculum earlier this year. “Science is one of the toughest subjects for him at school, but after he started using QLearn, we saw a great jump in his grades! He loves that the platform incorporates games, activities, and even puzzles to keep things interesting, and it helps him recall information better too. He recently told me that he looked forward to learning other subjects on QLearn, which was a pleasant surprise for my wife and me.”

QNET’s dedication extends to supporting special needs children, demonstrated by more than 50 volunteers spending quality time at various daycare centres in Dubai, United Arab Emirates. Offering emotional support and engaging in daily activities with children facing physical disabilities, QNET brings joy and a positive impact on their lives.

True to its philosophy of RYTHM – ‘Raise Yourself to Help Mankind,’ QNET annually organizes an Iftar Dinner at the SOS Children’s Village during Ramadan in various countries of the MENA region such as Palestine, Algeria, and Morocco. This heartwarming initiative gathers nearly 150 children, allowing them to celebrate the joy of Eid and fostering a sense of community and togetherness, showcasing QNET’s commitment to enriching lives during times of giving.

Recognizing the importance of environmental education, QNET organized various awareness workshops on the importance and preservation of clean water for more than 70 children in precarious situations in Casablanca, Morocco. Through its CSR arm, RYTHM Foundation, QNET not only educated the children about global water issues but also provided practical solutions by donating HomePure Nova water filtration systems, ensuring access to clean and safe drinking water.

In times of crisis, QNET stands unwavering in its commitment to supporting communities. Following the earthquake in the Al Haouz region, QNET, in collaboration with its Moroccan affiliate QN Maroc, joined forces with SOS Villages d’Enfants Maroc association. Their humanitarian initiative provided thousands of vital necessities like tents, blankets, mattresses, sheets, and essential food items to alleviate the suffering of affected communities, demonstrating QNET’s profound dedication to comforting distressed families.

QNET’s commitment to empowering youth takes centre stage with its recent sponsorship of the Total Energies CAF Champions League. The QNET Player Escort Program provides young football enthusiasts with a once-in-a-lifetime experience, walking alongside first-team players onto the pitch. This initiative aims to inspire future stars and demonstrates QNET’s commitment to developing African football, resonating with its belief in the potential of sports to shape lives positively.

In essence, QNET’s journey in empowering children and protecting their rights weaves a tapestry of commitment, compassion, and positive change. Whether through innovative education solutions, emotional support for special needs children, fostering joy during festive seasons, promoting environmental awareness, aiding in times of crisis, or inspiring dreams on the football field, QNET consistently adheres to its core values.

These stories stand as testaments to the belief that uplifting children is not just a responsibility, but a profound privilege that QNET wholeheartedly embraces. In every project, partnership, and initiative, QNET paints a picture of a world where children thrive, their rights are safeguarded, and their dreams are within reach. Through these collective efforts, QNET continues to shape a brighter future for the leaders, innovators, and change-makers of tomorrow.

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Gartner^® forecasts that “Between 2023 and 2027, $3 Trillion dollars will be spent on AI”, and “GenAI represents 36% of total AI Spending.” As organizations across industries begin deploying GenAI, many ServiceNow customers are already realizing cost savings, growth, and cross-enterprise efficiency and productivity improvements. Now Assist accelerates customers’ digital transformation journeys with fast implementations and quick return on investment.

“Our customers are facing increasingly complex and competitive dynamics across industries and AI holds the key to enabling faster execution, smarter decision making, and greater business agility,” said CJ Desai, president and chief operating officer at ServiceNow. “ServiceNow is leading the charge, by intelligently integrating generative AI into the core of the Now Platform and enabling organizations to harness AI securely and confidently to drive unprecedented speed to value for their business.”

 Accelerating end-to-end digital transformation with natural language interfaces on a single intelligent platform

Now Assist in Virtual Agent, flow generation, and Now Assist for FSM are immediate productivity multipliers for customers by reducing time spent searching, summarizing, and creating basic information while enabling conversational self-service, incident deflection, and workflow automation.

• Now Assist in Virtual Agent helps organizations create and deploy advanced generative AI chat experiences in 15 minutes or less with enhanced guided setup capabilities. Customers and employees can now solve issues and get what they need fast, while allowing organizations to increase call deflection rates. It provides better self-service with a generative AI-powered conversational experience that pulls in the most relevant information or actions from a customer’s knowledge base and service catalog. New updates for Now Assist in Virtual Agent include Q&A in Knowledge Management and multi-turn conversations for ordering catalog items or making service requests, with the ability to provide additional information directly within the chat. Much like how people communicate in everyday life, these updates allow employees and customers to have conversational experiences for fast, more relevant self-service.
• Flow generation accelerates workflow development on the Now Platform by helping Admins and Developers generate workflow blueprints for fast development at scale. It converts plain text into low-code workflows so developers no longer need to build flow automations from scratch, improving the time-to-value for organizations and reducing the automation backlog. Once the initial workflow is established, developers can easily make continuous adjustments and refinements using the no-code design interface in App Engine.
• Now Assist for Field Service Management (FSM) helps field service teams deliver better, more proactive experiences and accelerate productivity with generative AI. The new solution uses generative AI to access all activity, parts, and incidental data to summarize work order tasks, which are critical for field technicians who are moving from site to site and rely on mobile devices to get their most important work done. By simplifying the work order process, Now Assist for FSM improves technician and customer experiences along with documentation, compliance, and consistency.

As announced previously, leading companies and innovative organizations are already early adopters of Now Assist, including CBRE, Deloitte, Teleperformance, and a U.S. government agency. NVIDIA is also a customer, as well as a ServiceNow technology partner.

“Leading companies around the world are using generative AI to transform productivity,” said Sonu Nayyar, chief information officer at NVIDIA. “Our team will be using NVIDIA-powered ServiceNow Now Assist features like case summarization and question-answering to bring efficiencies to our operations with generative AI.”

AI at the foundation of the Now Platform

ServiceNow’s generative AI strategy provides customers with broad and secure LLM support, through either general purpose LLMs or ServiceNow?developed models. General?purpose LLMs provide customer flexibility and currently include access to Microsoft Azure OpenAI Service LLM and OpenAI API. ServiceNow’s domain specific Now LLM is purpose-built for ServiceNow workflows, use cases, and processes. ServiceNow’s Now LLM provides customers with responsibly sourced and secure LLM support, allowing for excellent end-user experiences along with high levels of transparency, governance, and data security.

ServiceNow has been leading the charge to provide customers with secure, enterprise-wide generative AI solutions out of the box and seamlessly connecting them to workflows, unlocking the value of the Now Platform and providing even faster time-to-value for customers. In the recently launched Now Platform Vancouver release, ServiceNow integrated generative AI across all workflows on the Now Platform, with the introduction of Now Assist for IT Service Management (ITSM), Now Assist for Customer Service Management (CSM), Now Assist for HR Service Delivery (HRSD), and Now Assist for Creator.

With the additional capabilities announced today, the ServiceNow intelligent platform can accelerate digital transformation by providing a natural language GenAI interface that seamlessly connects with the service catalog, simplifying access to information and desired actions and increasing the speed of cross-organizational execution.

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