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OUR ESTEEMED PANELIST
Panel Discussion 1 – Enhancing Customer Experience
The Role of Physical Stores in Understanding and Responding to Shopper Behavior
Rishi Gupta
Regional Director: Middle East & Africa
Gopal Sudhakaran
Marketing Operations Manager
Grand Stores LLC
Jason McMillan
Sales Director Middle East
Epson Middle East Limited
Jaikumar Vashu Shivani
Logistics Manager
ASBIS Middle East FZE
Nikhil Nair
Head of Sales – Middle East, Turkey & Africa
HTC
MODERATOR
Srijith K. N
Senior Editor
Integrator Media
Panel Discussion 2 – Navigating Supply Chain Pressures
How System Integrators Elevate Retail Customer Experience
M. Dinakaran
Head of Supply Chain Solutions
Sony Middle East and Africa
Sumaiya Muhammad
Marketing Manager (APAC, MEA, Türkiye)
Mitel
Harsh Kumar
Chief Strategy Officer
Shipsy
Jai Bhatia
Vice President
Newcom Computer Systems
MODERATOR
Dr. Ahmed Mohammed
Program Director
MSc Supply Chain Management/ Associate Professor
University of Birmingham Dubai
FIRESIDE CHAT & MODERATOR
Decoding Retail Excellence: Aligning Customer Experience with Supply Chain Dynamics
Vibha Thusu
Global Marketing & Communications Leader
(Multi Brands)
Himel
Injila Khan
Content Writer
Integrator Media
OVERVIEW
- The FedEx Tech Supply Forum, Power-Networking 2024 Event, is an initiative by FedEx and Integrator Media, designed to explore the intensifying competition within the consumer electronics industry and the broader UAE market.
- Bringing together key decision-makers, renowned industry leaders, and executives from leading electronic brands and major retail outlets. It provides a prime platform for electronics brands and retailers to better understand shifting customer expectations and the need to blend digital innovation with the changing role of physical stores. The discussion will also address the role of physical stores in enhancing customer experience through insights into shopper behavior and innovative technologies, as well as how system integrators can assist retailers in navigating supply chain pressures to provide seamless, responsive experiences in a dynamic marketplace.
- The constantly evolving customer interaction, customer experience, and supply chain industry bring forth new perspectives, understandings, and management styles, presenting both opportunities and challenges.
- The FedEx Tech Supply Forum, Power-Networking 2024 Event, an initiative by FedEx and Integrator Media, aims to gather the decision makers of the technology, Retail and E-commerce, Customer Service and Experience, and other segments to explore and understand the buying and behavior patterns of consumers.
- This event will also discuss and debate the evolution, pain points, and future of technology and enhance customer centricity.
METHODOLOGY
EXPERT PANEL EVALUATION
A distinguished panel of tech experts, decision-makers, and leaders will meticulously evaluate profiles based on their acumen, leadership skills, and impact on technology, supply Chain, E-commerce, Customer Experience industry, and innovation.
RECOGNITION & EXPOSURE
The selected panelists will have the opportunity to share their expertise and insights within the expansive automotive industry. Additionally, they will collaborate with Integrator Media on an article publication that highlights their profiles and contributions.
EXCLUSIVE MAGAZINE FEATURE
Dedicated space in Technology Integrator Magazine to showcase selected decision-makers, directors, and leaders from the tech industry. This feature will highlight their achievements and panel discussions, serving as a benchmark for the industry.
NETWORKING EVENT
Connect with renowned decision-makers and innovators in the technology supply chain industry to expand your professional network and explore potential collaborations.
OPPORTUNITY FOR COLLABORATION
We offer the chance to put your perspective across the Integrator Media platform. Participate, and share your insights and expertise that will help contribute to the development of forward-thinking strategies in the industry.
OBJECTIVE
- The FedEx Tech Supply Forum, Power-Networking 2024 Event, is an exclusive gathering of industry leaders, innovators, and experts from the logistics, tech, customer experience, supply chain, and consumer electronics sectors. The forum will delve into the transformative power of digitalization, AI, and automation in reshaping supply chains, inventory management, and customer service, offering practical insights for navigating the challenges and opportunities in today’s fast-evolving landscape.
- The FedEx Tech Supply Forum, Power-Networking 2024 Event, is a journey aimed at creating the ideal platform for engaging panel discussion amongst the leading technology leaders, renowned consumer electronics brands, and industry visionaries in discussing and understanding the nature of customer interactions and how they adapt to the evolving shifts in the physical and digital setting.
- Enhanced visibility, traceability, automation, and digitalization can foster meaningful collaborations among supply chain stakeholders. Companies that are active in sectors like Automotive IT & automation, Service and production, parts and components, systems and module developments, dealers, and other SMEs are to be a part of this event.
EVENT DETAILS
EVENT DATE:
11th December 2024
EVENT TIME:
3:00 PM onwards
VENUE:
Ballroom – H20,
Radisson Blu Hotel, Dubai Waterfront,
Marasi Drive, Business Bay,
Dubai
VALET:
Valet Parking Available
FAQs
