Tell us about MontyPay and the opportunities you found at Seamless Middle East

MontyPay is a global payment gateway based in the UK with offices in Lebanon, Jordan, and Nigeria. We are covering more than fifty countries and supporting merchants to collect their online payments, domestically and internationally.

Besides acting as a hub of wallets, bank transfers, card payments, and crypto, we function as an aggregator between the merchants and acquirers.

Give some insights into the aspects of integrations you offer as a payment service provider

MontyPay offers different payment methods including online checkout (different plugins for e-commerce platforms), mobile checkout (iOS and Android), and pay-by-link for businesses that provide services or they do not have online stores.

Noel Moukheiber, General Manager, MontyPay

We also have the recurring payment feature (i.e., a subscription model like Netflix), where the customers authorize the merchant to pull funds from their accounts automatically at regular intervals for the goods and services provided to them on an ongoing basis.

Speak about MontyPay’s collaborations with card providers, eWallets, and others

Our strategic acquiring partners are selected carefully to provide merchants with a broader selection of payment solutions. We build relationships based on trust and professionalism. We aim to cover all the payment methods that our merchants need. E.g., In Bahrain, we provide Mastercard, Visa, AMEX, Mada, Benefit Pay, and Apple Pay.

Describe the competitive benefit that a customer gets after choosing MontyPay

Our competitive advantages are our team and technology! We differentiate ourselves from the competition through the tailored services that we provide to our merchants, a dedicated account manager, and one-to-one technical and operation support. Moreover, we offer a live chat feature to our merchants so they can communicate with our team directly from their platform.

On the other hand, our technology is both advanced and user-friendly. It is built to be intelligent. Our research and development (R&D) team is keen on implementing the latest payment trends and features to improve our platform.?? Apart from that, we built a lot of security tools and the platform is AI-powered to monitor effectively and prevent fraud payments.

What are your regional focuses and the industry verticals you want to explore?

When it comes to focusing on verticals, we do not limit ourselves but offer services to all industries. Plus, our platform is configured with features that are suitable for startups and large businesses.

Regarding the expansion plans; So far, we are providing payment services in over 50 countries and have global ambitions. Our business development team is working aggressively to cover more countries in the Middle East, Africa, Asia, and North and South America.

How far have you advanced with your foray into the Middle East market?

Ezetap forayed into the UAE back in 2019 and has significantly expanded its presence in the last four years. Today, we boast marquee clients across the enterprise, retail, and government sectors. Our bank partners include Mashreq and Network International. We are eagerly looking at expanding across other countries in the MENA region, which was the reason behind our presence at the Seamless event.

How does Ezetap maintain its edge ahead of others as there is tough competition in the market?

Ezetap has been leading the technology transformation in the payments industry in India for the past 10 years. Ezetap has a proven track record of working with marquee clients across sectors which include telecom, modern retail, e-commerce, logistics, NBFCs across the enterprise as well as traffic police, municipal corporations, utilities, and ULBs in the government sector.

Vineet Suneja, Chief Revenue Officer at Ezetap

We at Ezetap believe in customer centricity and in constantly evolving with the latest technology. Both allow us to quickly adapt to the needs of our merchants and banking partners, giving them cutting-edge technology solutions in the quickest possible time with the best-in-class service. Thus, Ezetap ensures a superior payment experience for the customers and a smooth payment process at the backend with high uptime.

Give insights into your customer offerings in terms of products and services and what uniqueness you boast about them?

Our USP is our payment platform as a service solution that comes with a wide range of offerings that can be tailored to the needs of all types and sizes of organizations ranging from retail stores to large enterprises, which are looking to digitize and streamline their customer payments processes. Add to that the power of integration and value-added services such as reconciliation and analytics, digital Khaata, BNPL, merchant rewards, loyalty, etc. bringing you an elevated payment experience like no other.

What sorts of opportunities do you encounter at the Seamless Middle East 2022 exhibition?

Seamless event gave us access to the overall payment ecosystem in the UAE under one roof.

We connected with our existing as well as potential partners and customers, helping us strengthen our relations and explore possibilities of expansion into new countries via mutual synergies.

Explain the distinct security that is part of Ezetap solutions?

Owing to its nature, the payments industry is heavily regulated across the world. Ezetap, being a payments player for over 10 years now, has been fully compliant with all local laws, and regulations across both India and the UAE. We have all necessary certifications across networks, and banks and also meet the required PCI guidelines.