An environment where everything is included

Integrator Media had an interview with Antonia Stuart, Global Brand Director, All Inclusive Collection & Rixos Hotels

What makes Rixos Hotel’s a must-visit destination for travelers?

Rixos Hotel stands out as a must-visit destination for travellers seeking an unmatched experience. As pioneers of the all-inclusive, all-exclusive concept, we strive to create an environment where everything is included, ensuring an abundance of choice without compromising on quality. 

Understanding that every person’s journey is unique, our ‘all-inclusive, all-exclusive’ offering is founded on abundance, self-indulgence and creating tailored experiences that meet the needs of each individual.

We are redefining luxury all-inclusive stays through immersive, awe-inspiring experiences across F&B, live entertainment, sports and wellness, and kids and teens activities, promising unforgettable experiences for every guest.

Can you share more about the immersive journey that guests can anticipate during their stay?

At Rixos, our guests enjoy an immersive journey throughout their stay. Our elevated all-inclusive programming and extensive facilities offer a diverse range of activities spanning F&B, sports and leisure, live entertainment, kids and teen activities, spa and wellness. With something for everyone, we cater to all ages and interests, boasting dynamic entertainment programs, premium beverages, and worldly cuisines.

What truly sets us apart is our commitment to personalised service. With a high manning ratio and seasoned team members, we ensure that every guest receives the attention and assistance they deserve. Our personal holiday assistants are on hand to answer questions, make reservations, and plan itineraries, guaranteeing a seamless and tailored stay for each guest. At Rixos, we’re dedicated to creating unforgettable experiences that exceed expectations and leave a lasting impression.

What are some of the standout amenities and state-of-the-art facilities that set Rixos Hotels apart?

Our expansive outdoor oases feature lush gardens, swimming pools, and designated entertainment, sports and relaxation areas, meticulously designed to create moments of seclusion and privacy alongside moments of socialisation and energy. Whether guests seek relaxation or energy, our spaces cater to their needs with options for every preference.

Immersive experiences await our guests, from original performances and international concerts to pool parties and engaging activities. Our dedication to daily and varied entertainment ensures that guests are entertained throughout their stay, with professional musical, dance, and theatrical performances to captivate audiences of all ages.

Additionally, our Exclusive Sports Club collaborates with industry experts to offer a range of sports, leisure, and wellness experiences tailored to individual interests and preferences.

For our younger guests, our Rixy Kids Club and Teens Club provide vibrant spaces for learning, play, socialisation, and development, ensuring that every member of the family enjoys a truly unforgettable stay.

Could you paint a picture of the extraordinary culinary adventures awaiting guests during their Rixos experience?

Our generous buffets and elegant á la carte restaurants offer a diverse array of worldly cuisines, with an unwavering emphasis on freshness and quality. Whether you’re craving international classics or local delicacies, our dining options and seasoned chefs cater to every palate.

Known for our generosity, food is always in abundance at Rixos. Guests can enjoy dining flexibility with fully-stocked mini bars and all-day-dining bars, lounges and restaurants, serving up a variety of hot and cold drinks, patisserie delights or savoury snacks.

How does Rixos seamlessly weave the local culture and rich traditions into every aspect of the guest journey?

Through carefully curated moments, we take our guests on a multisensory journey where they can see, touch, taste, and smell the essence of the local surroundings, with architecture and interior design, cuisines and dining experiences, colours and scents inspired by the destination.

We celebrate the fusion of local culture and global influence to create an unforgettable guest experience that celebrates diversity and heritage in equal measure and resonates with the modern world and a global audience.

What is the secret sauce to crafting indelible moments that leave an everlasting imprint on guests at Rixos Hotels?

The secret sauce to crafting indelible moments at Rixos Hotels lies in our pioneering approach to the all-inclusive, all-exclusive concept. Far from a one-size-fits-all experience, our offerings span a plethora of elevated experiences across F&B, sports, wellness, live entertainment, and kids’ and teens’ activities. Synonymous with abundance, generosity, variety, and choice, the Rixos experience never compromises on quality.

In a market where the term ‘all-inclusive’ often carries negative connotations, we’re redefining it by specialising in bespoke stays for every individual. Whether guests are active indulgers seeking adventure, luxe explorers in pursuit of indulgence, couples yearning for romance, or families looking to unwind, we design spaces and experiences tailored to their preferences.