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Hospitality

An environment where everything is included

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rixos hotel

Integrator Media had an interview with Antonia Stuart, Global Brand Director, All Inclusive Collection & Rixos Hotels

What makes Rixos Hotel’s a must-visit destination for travelers?

Rixos Hotel stands out as a must-visit destination for travellers seeking an unmatched experience. As pioneers of the all-inclusive, all-exclusive concept, we strive to create an environment where everything is included, ensuring an abundance of choice without compromising on quality

Understanding that every person’s journey is unique, our ‘all-inclusive, all-exclusive’ offering is founded on abundance, self-indulgence and creating tailored experiences that meet the needs of each individual.

We are redefining luxury all-inclusive stays through immersive, awe-inspiring experiences across F&B, live entertainment, sports and wellness, and kids and teens activities, promising unforgettable experiences for every guest.

Can you share more about the immersive journey that guests can anticipate during their stay?

At Rixos, our guests enjoy an immersive journey throughout their stay. Our elevated all-inclusive programming and extensive facilities offer a diverse range of activities spanning F&B, sports and leisure, live entertainment, kids and teen activities, spa and wellness. With something for everyone, we cater to all ages and interests, boasting dynamic entertainment programs, premium beverages, and worldly cuisines.

What truly sets us apart is our commitment to personalised service. With a high manning ratio and seasoned team members, we ensure that every guest receives the attention and assistance they deserve. Our personal holiday assistants are on hand to answer questions, make reservations, and plan itineraries, guaranteeing a seamless and tailored stay for each guest. At Rixos, we’re dedicated to creating unforgettable experiences that exceed expectations and leave a lasting impression.

What are some of the standout amenities and state-of-the-art facilities that set Rixos Hotels apart?

Our expansive outdoor oases feature lush gardens, swimming pools, and designated entertainment, sports and relaxation areas, meticulously designed to create moments of seclusion and privacy alongside moments of socialisation and energy. Whether guests seek relaxation or energy, our spaces cater to their needs with options for every preference.

Immersive experiences await our guests, from original performances and international concerts to pool parties and engaging activities. Our dedication to daily and varied entertainment ensures that guests are entertained throughout their stay, with professional musical, dance, and theatrical performances to captivate audiences of all ages.

Additionally, our Exclusive Sports Club collaborates with industry experts to offer a range of sports, leisure, and wellness experiences tailored to individual interests and preferences.

For our younger guests, our Rixy Kids Club and Teens Club provide vibrant spaces for learning, play, socialisation, and development, ensuring that every member of the family enjoys a truly unforgettable stay.

Could you paint a picture of the extraordinary culinary adventures awaiting guests during their Rixos experience?

Our generous buffets and elegant á la carte restaurants offer a diverse array of worldly cuisines, with an unwavering emphasis on freshness and quality. Whether you’re craving international classics or local delicacies, our dining options and seasoned chefs cater to every palate.

Known for our generosity, food is always in abundance at Rixos. Guests can enjoy dining flexibility with fully-stocked mini bars and all-day-dining bars, lounges and restaurants, serving up a variety of hot and cold drinks, patisserie delights or savoury snacks.

How does Rixos seamlessly weave the local culture and rich traditions into every aspect of the guest journey?

Through carefully curated moments, we take our guests on a multisensory journey where they can see, touch, taste, and smell the essence of the local surroundings, with architecture and interior design, cuisines and dining experiences, colours and scents inspired by the destination.

We celebrate the fusion of local culture and global influence to create an unforgettable guest experience that celebrates diversity and heritage in equal measure and resonates with the modern world and a global audience.

What is the secret sauce to crafting indelible moments that leave an everlasting imprint on guests at Rixos Hotels?

The secret sauce to crafting indelible moments at Rixos Hotels lies in our pioneering approach to the all-inclusive, all-exclusive concept. Far from a one-size-fits-all experience, our offerings span a plethora of elevated experiences across F&B, sports, wellness, live entertainment, and kids’ and teens’ activities. Synonymous with abundance, generosity, variety, and choice, the Rixos experience never compromises on quality.

In a market where the term ‘all-inclusive’ often carries negative connotations, we’re redefining it by specialising in bespoke stays for every individual. Whether guests are active indulgers seeking adventure, luxe explorers in pursuit of indulgence, couples yearning for romance, or families looking to unwind, we design spaces and experiences tailored to their preferences.

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Hospitality

SEVA Holds Its Table Open for Community This Ramadan

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In moments when the wider landscape feels uncertain, SEVA Table continues to hold its doors open as a daily act of care. Guests are invited to break their fast, reconnect and regulate with Ramadan Sufra designed to gently restore after fasting. The menu features dishes that support digestion and help transition the body gradually from fasting to nourishment. Highlights include:

  • Adas bi Hamod, slow-simmered green lentils with Swiss chard and lemon
  • Salt & Date: The Elemental Platter for two, featuring soup, warm dates, beetroot falafel, green shakshouka, hummus, cashew labneh, olives, bread, and tea
  • Light desserts including gluten-free cinnamon rolls and saffron lime key pie for sweetness that lingers without excess.
  • Karak Chai infused with cardamom and saffron

Everything is prepared in-house from scratch and designed to replenish without heaviness.

SEVA continues to operate as usual. The garden remains open for those who simply wish to sit quietly, share tea, or spend time in a steady environment. The café and space remain active, welcoming, and attentive.

“The table is not a backdrop. It is the practice,” says Shadi Enbashi, co-founder of SEVA. “We lay the Sufra each day because the act of gathering, of nourishing one another with care and without noise, is itself a form of presence.”

As always, SEVA offers what it can within its means. Simply a table, set with care, open to all who wish to sit.

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Hospitality

WOMEN’S DAY AT JOE’S CAFÉ: ENJOY A COMPLEMENTARY TIRAMISU WITH THE BURJ KHALIFA VIEW

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With stunning views, comforting cuisine and a warm ambience, Joe’s Café welcomes every woman to unwind, reconnect and celebrate Women’s Day in true Dubai style.

This Women’s Day, celebrate the spirit of ‘Her’ with an indulgent shopping-and-sipping experience at Joe’s Café. Perfectly perched inside The Dubai Mall, the café offers front-row views of the iconic Burj Khalifa and the mesmerising Dubai Fountain, making it one of the city’s most picturesque celebration spots.

Whether it’s a sun-kissed breakfast, a leisurely afternoon lunch between shopping sprees, or an elegant dinner with your closest friends, Joe’s Café creates the perfect setting for heartfelt conversations and memorable moments. To make the occasion even sweeter, guests can enjoy a complimentary Tiramisu with any main dish, available for lunch and Iftar. A delightful touch to toast the women who inspire, lead and uplift every day. Gather your squad, raise a cup, and celebrate ‘Her’ where the city sparkles brightest.

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Hospitality

A FEAST, FAMILY & FESTIVITIES: CELEBRATE EID AT THE SPICERY

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This Eid, The Spicery at Novotel Dubai Gold District invites families, friends, and loved ones to come together and celebrate one of the most joyous occasions of the year in true festive style. Available across the first three days of Eid, the restaurant presents a specially curated Eid Brunch and Dinner experience.

Whether gathering with family, reconnecting with friends, or celebrating with colleagues, guests can look forward to a warm, vibrant, and welcoming setting that captures the true spirit of Eid.

A Feast Fit for the Occasion

The Eid celebration unfolds through an extensive festive buffet thoughtfully crafted to honour the rich and diverse flavours of the season. Guests can indulge in traditional Middle Eastern favourites, aromatic rice specialties, live cooking stations, flavourful grills, and freshly prepared salads.

No Eid feast would be complete without something sweet — and The Spicery delivers with a stunning spread of festive desserts, offering the perfect ending to a memorable meal.

More Than Just a Meal

At The Spicery, Eid is about more than dining — it’s about creating meaningful moments. Live background music enhances the celebratory atmosphere, while the family-friendly ambience ensures that every guest, young and old, feels right at home.

A highlight of the experience is the dedicated Kids Cooking Station, available throughout the promotion. Little chefs can enjoy a fun, hands-on culinary activity while parents relax, reconnect, and savour the festive spread — making it a celebration for the whole family.

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