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Every moment spent is nothing short of extraordinary

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hilton

Integrator Media had an exclusive interview with Hany Ahmed, General Manager, DoubleTree by Hilton – Business Bay

Quote: “Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others.” -Jack Welch.

How do Hilton’s global initiatives and values reflect in the day-to-day operations and culture at DoubleTree Dubai – Business Bay?

At DoubleTree by Hilton, we epitomize the essence of warm hospitality and exceptional service, seamlessly integrating Hilton’s global initiatives and values into our day-to-day operations and culture at DoubleTree Dubai – Business Bay.

From the instant guests arrive, they are welcomed with our signature warm DoubleTree chocolate chip cookie, a delightful gesture that symbolizes our dedication to providing a heartfelt welcome and creating memorable experiences. This simple yet heartfelt gesture brings a smile to guests’ faces, offering comfort and nostalgia akin to cherished childhood memories of homemade treats.

Hilton’s global initiatives, including Travel with Purpose, the Hilton Honors loyalty program, and our Commitment to Sustainability through Hilton’s Environmental, Social, and Governance (ESG) program, are seamlessly integrated into our operations at DoubleTree Dubai – Business Bay. For instance, pioneering initiatives such as installing solar panels and eliminating plastic and bottled water demonstrate our commitment to environmental stewardship and responsible hospitality, in line with our pledge to reduce carbon emissions by 50% by 2025.

In essence, at DoubleTree by Hilton, we endeavor to create an atmosphere of genuine care and connection, where every guest is welcomed with open arms, and every interaction leaves a lasting impression.

In light of the global shifts in travel and hospitality, what adaptations have you found most crucial in maintaining high standards of service?

In response to the evolving landscape of travel and hospitality, DoubleTree by Hilton Business Bay in Dubai has implemented several crucial adaptations to uphold our commitment to exceptional service while prioritizing guest safety and satisfaction.

We’ve invested in upgrading our hotel facilities with the renovation of our gym with state-of-the-art equipment, and to provide diverse and memorable experiences for our guests. With the diverse guests we receive, we have introduced new F&B offerings including a modern Indian resto-bar launched in 2022 and thematic nights like Malaysian Nights, Fresh Catch Night in My Square, and Sunday Brunch, Sip n Paint in Republic.

We’ve also introduced contactless check-in and checkout options, as well as digital key technology, to enhance convenience and efficiency while prioritizing guest well-being. For business travelers, and official meetings, we offer advanced audio/visual setup with our hybrid meeting setups.

In essence, at DoubleTree by Hilton Business Bay, we remain dedicated to providing unparalleled service and memorable experiences for our guests, adapting to global shifts in travel and hospitality while upholding the values that define our brand.

How does DoubleTree blend Dubai’s rich culture with modern hospitality?

At DoubleTree by Hilton Business Bay in Dubai, we ingeniously blend the city’s rich cultural tapestry with modern hospitality, creating an unforgettable experience for our guests. Dubai’s vibrant culture is a fusion of tradition and innovation, a concept we wholeheartedly embrace. As the sole hotel within Bay Square, our exterior architecture seamlessly integrates with the area’s distinctive design, reflecting Dubai’s dynamic essence.

Our design concept draws inspiration from the Oud, a traditional Arabic musical instrument. This motif echoes throughout the hotel, from the lobby to the rooms and meeting spaces, with elements such as colors and architectural details evoking the essence of this cherished instrument. Upon arrival, guests are greeted with authentic Arabic hospitality, symbolized by our traditional offering of dates and Arabic coffee. This gesture serves as a heartfelt welcome, immersing guests in the cultural fabric of Dubai from the moment they step foot in our hotel. The aroma of Arabic perfume further enhances the sensory experience, evoking the ambiance of traditional Arabian homes.

How does DoubleTree make a big hotel feel personal for each guest?

At DoubleTree by Hilton Business Bay, we cater to a diverse array of guests, including business travelers, meeting planners, leisure travelers, and families seeking to explore Dubai’s attractions. Situated at a prime location in the heart of Dubai’s bustling hub, we anticipate and meet the unique needs of each guest, offering seamless experiences such as paperless check-in and engaging interactions to ensure their stay is exactly what they desire. Despite being a medium-sized hotel with 238 rooms, our commitment to personalized service is unwavering. We prioritize making every guest feel personally cared for, valued, and respected through various tailored strategies.

Feedback is crucial to us; we actively seek input during their stay to continually enhance our services. Whether guests seek control over their schedule, assistance with event planning, or simply want to enjoy family moments, we tailor our offerings accordingly. Our dedicated team collaborates closely to curate personalized experiences, including excursions and family-friendly amenities, ensuring every stay is unforgettable.

Above all, we embrace empathy and understanding in hospitality. Our team members are trained to attentively listen to guests’ needs and concerns, responding with genuine care and compassion. By fostering a culture of empathy, we ensure that every guest feels seen, heard, and valued throughout their stay, leaving them with meaningful and memorable experiences that resonate long after they depart.

What’s the one word you hope guests use to describe their stay at DoubleTree, and why?

Best. Why? Because it encapsulates everything we aim to achieve during their stay. From the moment they step through our doors, our team, driven by Hilton values and professionalism, works tirelessly to ensure each guest’s experience surpasses expectations.

Our dedication to providing the best experience means that every interaction is infused with warmth and genuine care, making our guests feel like part of the Hilton family. This sense of belonging extends to every aspect of their stay, from the comfort of their rooms to the delightful culinary offerings at our restaurants.

At DoubleTree Business Bay, we believe that the true measure of a successful stay lies in the memories it leaves behind. We want our guests to depart with a sense of fulfillment, eager to return and share their unforgettable experiences with others. “Best Stay. Best Team. Best Food. Best Service. Best Trip. Best People. Best Experience. Best Hotel. ” This captures the essence of our commitment to excellence, ensuring that every stay with us is truly exceptional.

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Hospitality

GODIVA CELEBRATES 100 YEARS OF CHOCOLATE ARTISTRY WITH A NEW ERA 

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GODIVA, the iconic Belgian chocolatier, proudly announces the next chapter in its century-long journey of chocolate artistry. Since 1926, GODIVA has been reimagining chocolate with innovation, Belgian mastery and craftsmanship, elevating it from a simple indulgence into a multisensory experience that stirs the soul, lifts the spirit, and creates moments of pure joy.

As GODIVA turns 100, the brand enters a new era – reimagining its iconic collections with new designs, new flavours, new recipes, and storytelling that celebrate its Belgian heritage and elevate its craftsmanship. Each element is a tribute to a century of chocolate artistry and creativity, and a renewed commitment to creating irresistible experiences for chocolate lovers worldwide.

From the moment founders Pierre and Eugénie Draps chose Lady Godiva as their muse, the brand has embodied elegance, creativity, and courage. She has symbolized strength and the power of breaking boundaries – values that continue to inspire GODIVA as it steps into its second century. For 100 years, GODIVA has blended tradition with creativity to craft collections that delight every sense.

THE CENTENNIAL PRALINE COLLECTION

The collection features ten chocolates – nine iconic creations that have stood the test of time, each representing a defining moment in GODIVA’s rich legacy and one brand‑new masterpiece crafted to mark the beginning of the next century. Many of these beloved pralines have been lovingly recreated from their original recipes, preserving the craftsmanship and character that defined their era. At once nostalgic and innovative, the collection celebrates GODIVA’s Belgian roots while showcasing the evolution of chocolate and design across the decades.

  • Dark & White Chocolate Lady Godiva (1926) – The smooth embrace of fine white chocolate ganache, gently infused with vanilla and wrapped in a dark chocolate shell. Finished with the iconic Lady Godiva imprint, this piece reflects the elegance and craftsmanship that began with the Draps family in 1926. 
  • Mirror (1939) – The enchanting allure of fruity apple ganache, perfectly balanced within a 50% cacao dark chocolate shell, inspired by classic fairytales.  A blend of flavours that transports you to a world of magic and wonder.
  • Vintage Heart (1945) – Marking the year GODIVA opened its first boutique in Brussels. A white chocolate shell with hazelnut praliné in the shape of a heart – a sweet symbol of love, tradition and Belgian artistry. 
  • GODIVA Vacances Élégantes (1959) – Creamy milk and dark chocolate hazelnut praliné, inspired by the Draps family’s cherished holidays to Italy. Skillfully crafted with aromatic hazelnuts, this elegant creation captures unforgettable flavour in every bite. 
  • Fabiola (1960) – Smooth almond praliné, delicately coated in silky milk chocolate. This refined piece honors Queen Fabiola of Belgium, celebrating timeless elegance and regal tradition. 
  • Salted Caramel Lion of Belgium (1968) – Commemorating a proud chapter in GODIVA’s story with velvety salted caramel enrobed in milk chocolate. Finished with Belgium’s heraldic lion, it pays tribute to GODIVA’snoble roots and royal recognition. 
  • Nippon (1972) – Celebrating GODIVA’s arrival in Japan with a blend of hazelnut praliné and crisp puffed rice. Covered in dark chocolate and topped with milk chocolate and glitter sprinkles, it’s a joyful nod to cultural harmony. 
  • Heritage (2026) – Newly developed for the Centennial to mark a century of excellence, an exquisite expression of GODIVA’s legacy and future. Crafted in honour of Pierre Draps, this pistachio and almond praliné with crisped rice and caramelised cocoa nibs blends timeless tradition with modern artistry to celebrate 100 years of chocolate excellence. 
  • Seashell Nordic Charm (2008) – Capturing the nostalgic delight of Belgian summers with almond biscuit praliné cloaked in bold dark chocolate. Inspired by the Draps family’s seaside holidays at the Mer du Nord, this piece captures the sweet spirit of coastal escapes. 

Raspberry Rose Delight (2016) – Created for GODIVA’s 90th anniversary in 2016 –   lush raspberry ganache accented with a hint of rose, enclosed in dark chocolate. A refined celebration of nine decades of passion and innovation. 

The collection is a celebration of GODIVA’s legacy, a century of chocolate artistry and creativity brought to life.

As GODIVA steps into its second century, the brand remains anchored in its Belgian heritage while embracing renewed imagination and cultural connection, continuing to delight chocolate lovers around the world.

The Centennial Praline Collection will be available at all GODIVA boutiques across the UAE and KSA.

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Hospitality

Radisson Hotel Group expands French Riviera footprint with Cannes Seaside opening

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Set against the sparkling backdrop of the Mediterranean coastline, Radisson Hotel Cannes Seaside welcomes guests to one of the French Riviera’s most iconic destinations. The contemporary 100-room hotel marks the latest addition to Radisson Hotel Group’s growing portfolio in France, combining Radisson’s signature hospitality with relaxed Riviera charm and offering effortless access to Cannes’ celebrated beaches, cultural landmarks and year-round events.

Location

Located on Avenue du Docteur Raymond Picaud, just minutes from La Croisette, the Palais des Festivals et des Congrès and the historic quarter of Le Suquet, the hotel is equally suited to business travelers attending international congresses as it is to leisure guests discovering one of Europe’s most glamorous seaside destinations.

“France remains one of Radisson Hotel Group’s most important strategic markets, and Cannes is one of Europe’s most recognised leisure and events destinations. The opening of Radisson Hotel Cannes Seaside further strengthens our presence on the French Riviera while offering guests a contemporary hotel in an exceptional seaside setting. We are delighted to continue growing our portfolio in destinations that combine international appeal with authentic local experiences,” said Yilmaz Yildirimlar, COO Managed Hotels, Europe, Radisson Hotel Group

Accommodation

Inspired by the Riviera lifestyle, Radisson Hotel Cannes Seaside has been designed to create a welcoming atmosphere where contemporary comfort meets Mediterranean refinement. Bright interiors, calming coastal tones and thoughtfully designed social spaces are complemented by sea views and landscaped surroundings, creating an inviting destination throughout the year.

The hotel features 100 guestrooms across four room categories, including Standard, Superior and Premium Rooms, together with Junior Suites. Many rooms include private balconies overlooking the Mediterranean Sea or the hotel’s gardens, allowing guests to fully embrace the relaxed rhythm of the destination.

Dining and Bars

Dining takes center stage at La Palma Restaurant & Bar, where Mediterranean flavors are served throughout the day in a bright and welcoming setting. Guests can enjoy generous breakfast buffets, seasonal dishes inspired by regional ingredients and handcrafted cocktails while taking in panoramic sea views from the outdoor terrace.

Whether gathering with family, meeting colleagues over lunch or unwinding after a day exploring Cannes, La Palma Restaurant & Bar provides a vibrant social hub overlooking the Mediterranean.

Meetings & Events

In addition to its leisure offering, Radisson Hotel Cannes Seaside provides flexible spaces for meetings, conferences and private events. Two naturally lit meeting rooms can accommodate up to 150 guests and are equipped with modern audiovisual technology, flexible layouts and tailored catering options.

The hotel also offers distinctive outdoor venues, including its terraces and seasonal swimming pool with sunbeds, creating memorable settings for receptions, celebrations and special occasions by the sea.

The Destination

From the hotel, guests are perfectly positioned to discover everything Cannes has to offer. Wander along the iconic palm-lined Boulevard de la Croisette, browse luxury boutiques, explore the charming cobbled streets of Le Suquet or visit the renowned Palais des Festivals et des Congrès, home of the world-famous Cannes Film Festival.

Just offshore, the tranquil Lérins Islands provide a peaceful contrast to the city’s vibrant atmosphere, while museums, local markets and waterfront cafés showcase the authentic character of the French Riviera throughout the year.

“We are delighted to welcome guests to Radisson Hotel Cannes Seaside. Every aspect of the hotel has been designed to reflect the warmth and relaxed elegance of Mediterranean hospitality. Whether guests are visiting for business, leisure or a special celebration, we look forward to creating memorable experiences in one of France’s most iconic destinations,” said Samia Briki, General Manager, Radisson Hotel Cannes Seaside

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Hospitality

MAJESTIC HOTELS INVITES FAMILIES TO ENJOY A SUMMER GETAWAY WITH THE “KIDS GO FREE” PROMOTION

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Majestic Hotels is welcoming families this summer with the launch of its “Kids Go Free” promotion, offering guests the chance to enjoy a memorable getaway without the added cost of accommodating young travelers.

Under the promotion, one (1) child aged 12 years and below can stay free of charge with the addition of an extra bed at the following participating properties:

  • Majestic City Retreat Hotel, Mankhool
  • Majestic Premier Hotel, Bur Dubai
  • Majestic Cove Hotel, Garhoud

What’s Included

  • Bed & Breakfast bookings: Guests will receive a complimentary extra bed and breakfast for the child.
  • Room Only bookings: Guests will receive a complimentary extra bed for the child.

Promotion Details

  • Stay Period: Until 31 August 2026
  • Booking Period: Reservations must be made by 31 July 2026

The offer is applicable across all room categories, with the exception of Economy Rooms at Majestic City Retreat Hotel, and is subject to availability.

Families are encouraged to book early, as the offer is subject to availability and rooms are expected to fill quickly during the summer season. Website- https://majestichotels.com/central-hotel/

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