Hospitality
An environment where everything is included
Integrator Media had an interview with Antonia Stuart, Global Brand Director, All Inclusive Collection & Rixos Hotels
What makes Rixos Hotel’s a must-visit destination for travelers?
Rixos Hotel stands out as a must-visit destination for travellers seeking an unmatched experience. As pioneers of the all-inclusive, all-exclusive concept, we strive to create an environment where everything is included, ensuring an abundance of choice without compromising on quality.
Understanding that every person’s journey is unique, our ‘all-inclusive, all-exclusive’ offering is founded on abundance, self-indulgence and creating tailored experiences that meet the needs of each individual.
We are redefining luxury all-inclusive stays through immersive, awe-inspiring experiences across F&B, live entertainment, sports and wellness, and kids and teens activities, promising unforgettable experiences for every guest.
Can you share more about the immersive journey that guests can anticipate during their stay?
At Rixos, our guests enjoy an immersive journey throughout their stay. Our elevated all-inclusive programming and extensive facilities offer a diverse range of activities spanning F&B, sports and leisure, live entertainment, kids and teen activities, spa and wellness. With something for everyone, we cater to all ages and interests, boasting dynamic entertainment programs, premium beverages, and worldly cuisines.
What truly sets us apart is our commitment to personalised service. With a high manning ratio and seasoned team members, we ensure that every guest receives the attention and assistance they deserve. Our personal holiday assistants are on hand to answer questions, make reservations, and plan itineraries, guaranteeing a seamless and tailored stay for each guest. At Rixos, we’re dedicated to creating unforgettable experiences that exceed expectations and leave a lasting impression.
What are some of the standout amenities and state-of-the-art facilities that set Rixos Hotels apart?
Our expansive outdoor oases feature lush gardens, swimming pools, and designated entertainment, sports and relaxation areas, meticulously designed to create moments of seclusion and privacy alongside moments of socialisation and energy. Whether guests seek relaxation or energy, our spaces cater to their needs with options for every preference.
Immersive experiences await our guests, from original performances and international concerts to pool parties and engaging activities. Our dedication to daily and varied entertainment ensures that guests are entertained throughout their stay, with professional musical, dance, and theatrical performances to captivate audiences of all ages.
Additionally, our Exclusive Sports Club collaborates with industry experts to offer a range of sports, leisure, and wellness experiences tailored to individual interests and preferences.
For our younger guests, our Rixy Kids Club and Teens Club provide vibrant spaces for learning, play, socialisation, and development, ensuring that every member of the family enjoys a truly unforgettable stay.
Could you paint a picture of the extraordinary culinary adventures awaiting guests during their Rixos experience?
Our generous buffets and elegant á la carte restaurants offer a diverse array of worldly cuisines, with an unwavering emphasis on freshness and quality. Whether you’re craving international classics or local delicacies, our dining options and seasoned chefs cater to every palate.
Known for our generosity, food is always in abundance at Rixos. Guests can enjoy dining flexibility with fully-stocked mini bars and all-day-dining bars, lounges and restaurants, serving up a variety of hot and cold drinks, patisserie delights or savoury snacks.
How does Rixos seamlessly weave the local culture and rich traditions into every aspect of the guest journey?
Through carefully curated moments, we take our guests on a multisensory journey where they can see, touch, taste, and smell the essence of the local surroundings, with architecture and interior design, cuisines and dining experiences, colours and scents inspired by the destination.
We celebrate the fusion of local culture and global influence to create an unforgettable guest experience that celebrates diversity and heritage in equal measure and resonates with the modern world and a global audience.
What is the secret sauce to crafting indelible moments that leave an everlasting imprint on guests at Rixos Hotels?
The secret sauce to crafting indelible moments at Rixos Hotels lies in our pioneering approach to the all-inclusive, all-exclusive concept. Far from a one-size-fits-all experience, our offerings span a plethora of elevated experiences across F&B, sports, wellness, live entertainment, and kids’ and teens’ activities. Synonymous with abundance, generosity, variety, and choice, the Rixos experience never compromises on quality.
In a market where the term ‘all-inclusive’ often carries negative connotations, we’re redefining it by specialising in bespoke stays for every individual. Whether guests are active indulgers seeking adventure, luxe explorers in pursuit of indulgence, couples yearning for romance, or families looking to unwind, we design spaces and experiences tailored to their preferences.
Hospitality
Mango Jam Studios and The SMC Group Forge Strategic Partnership to Connect Middle Eastern Brands with Global Music and Entertainment Talent
Mango Jam Studios, an established audio post-production house in the Middle East, has entered into a strategic partnership with The SMC Group to expand access to international music, artists, celebrity talent and entertainment rights for brands, agencies and creative teams across the region.
Established in 2012, Mango Jam Studios has built a strong presence within the region’s advertising and creative landscape, delivering award-winning work for brands including Coca-Cola, Colgate, Mobily, P&G, IKEA and e&. Its core expertise spans bespoke music composition, voice recording, brand sonic development and sound design, alongside music licensing and artist collaborations for brand communication projects.
The partnership builds on an existing relationship between Mango Jam and The SMC Group, bringing together Mango Jam’s understanding of the Middle Eastern advertising and creative landscape with The SMC Group’s international network across music licensing, entertainment rights, artists and celebrity talent.
For brands and agencies, the collaboration provides a more direct and efficient route to global entertainment opportunities, from internationally recognised music and artists to celebrity talent, image and likeness rights and bespoke entertainment partnerships.
“The Middle East has a fast-moving advertising industry, and our clients increasingly want access to talent and music that can help them create stronger connections with their audiences,” said Wilbur D’Costa, Executive Producer, Mango Jam Studios. “The SMC Group’s reach and understanding of the international entertainment industry makes them an ideal collaborator for us. By bringing their global network together with our regional relationships and creative expertise, we can offer our clients a much wider range of solutions while continuing to understand the cultural and creative nuances of the market.”
The SMC Group, which has operated internationally since 1999, brings experience across celebrity procurement, artist partnerships, music licensing, image and likeness rights and entertainment-led brand campaigns. Through the partnership, its global infrastructure becomes more accessible to agencies, production companies and brands operating across the Middle East.
“For us, this partnership is about making our existing global access significantly more available to the Middle East,” said Maurice Hamilton, Global CEO, The SMC Group. “Mango Jam understands the region, its creative landscape and the way agencies and brands operate. We bring the international layer, including access to global music, artists, celebrities and entertainment rights. Together, we can create a much more straightforward route for clients looking to access the global entertainment industry.”
The partnership will enable clients to approach a broader range of entertainment briefs through a streamlined process, with support across music licensing, artist and celebrity procurement, usage rights, territories, platforms, duration and commercial terms.
Mango Jam’s regional client relationships and creative capabilities, combined with The SMC Group’s international talent and rights network, will also enable campaigns to extend beyond geographical boundaries while remaining grounded in the needs of the Middle Eastern market.
“Our ambition is to build a collaboration that is known for being thoughtful about both client and artist needs, while working efficiently within time and budget considerations,” added D’Costa. “Over time, we want to become a go-to partner for brands and agencies when it comes to artist and celebrity management for brand communication.”
Hamilton added: “When an agency or brand in the Middle East thinks about music licensing, celebrity talent, artists or entertainment rights, we want The SMC Group and Mango Jam to be among the first calls they make. Together, we are building a single access point connecting brands and agencies in the region with global music, talent and entertainment opportunities.”
The partnership marks a step towards making global music, talent and entertainment rights more accessible to the Middle Eastern advertising and creative industry, combining regional market knowledge with international access and rights expertise.
Hospitality
AL HABTOOR GRAND RESORT, AUTOGRAPH COLLECTION APPOINTS CHRISTOPHE DELABARRE AS HOTEL MANAGER
Al Habtoor Grand Resort, Autograph Collection has announced the appointment of Christophe Delabarre as Hotel Manager, strengthening the resort’s senior leadership team as it enters its next phase of growth.
With more than 20 years of international hospitality experience, Christophe has held key leadership positions with globally recognised brands including IHG, Marriott, Hilton, Mandarin Oriental and Disneyland Paris. His career spans Europe, Asia and the Middle East, bringing a broad international perspective shaped by diverse hospitality markets and operating environments.
Throughout his career, Christophe has built a strong track record in driving operational performance, developing successful restaurant and guest experience concepts, and building high-performing teams. His combination of international expertise and hands-on operational leadership will support the continued evolution of Al Habtoor Grand Resort.
In his new role, Christophe will oversee the resort’s day-to-day operations and strategic enhancements, with a focus on strengthening Rooms and Food & Beverage performance, identifying new revenue opportunities and further enhancing the guest journey. He will also play an important role in developing the resort’s talent and fostering a collaborative, performance-driven team culture.
Christophe brings a wealth of international experience and a strong understanding of what it takes to operate successfully across diverse hospitality markets,” said Khalid Saeed, General Manager, Al Habtoor Grand Resort, Autograph Collection. “His operational expertise, commercial mindset and ability to inspire teams make him a valuable addition to our leadership. We are delighted to welcome Christophe and look forward to working together as we continue to strengthen the resort’s positioning and future growth.”
Commenting on his appointment, Christophe Delabarre, Hotel Manager, Al Habtoor Grand Resort, Autograph Collection, said: “I am delighted to join Al Habtoor Grand Resort and become part of such an experienced team. I look forward to building on the resort’s strong foundations, bringing fresh perspectives and inspiration gathered throughout my career. I am excited to contribute new ideas that enhance our operations, elevate the guest journey, and create memorable Autograph Moments that are unique to this destination. I look forward to working closely with the team, contributing to the resort’s ongoing development success.”
Hospitality
Majid Al Futtaim Partners with Sunset Hospitality Group to Launch Maravelle, a Flagship Wellness and Lifestyle Destination at Ghaf Woods
Majid Al Futtaim today announced a strategic partnership with Sunset Hospitality Group (SHG), one of the world’s leading lifestyle hospitality companies, to operate Maravelle, a flagship wellness and lifestyle destination at Ghaf Woods, Dubai’s first forest-living community. The collaboration brings together Majid Al Futtaim’s expertise in developing distinctive destinations with Sunset Hospitality Group’s specialist expertise across hospitality, wellness, fitness and lifestyle concepts.
Located at the heart of Ghaf Woods, Maravelle will bring together wellness, fitness, recovery, spa, nutrition and curated food and beverage. Designed to connect seamlessly with the community’s forest trails and its landscape of more than 35,000 trees, Maravelle will offer residents, members and visitors a dedicated setting for wellbeing, social connection and discovery.
Maravelle forms part of Majid Al Futtaim’s wider vision for Ghaf Woods, alongside its residential offering, retail and hospitality destinations, including Ghaf Woods Mall. Conceived around its distinctive natural setting, Ghaf Woods brings together a considered mix of living, leisure, retail and wellness within one connected environment.
Majid Al Futtaim leads the development of Ghaf Woods and its overall destination vision, drawing on its track record of creating places that bring together distinctive environments, communities and amenities. Sunset Hospitality Group will operate Maravelle, bringing its specialist expertise across hospitality, wellness, fitness and lifestyle, supported by a global portfolio of more than 100 destinations.
“This partnership reflects our ambition to elevate wellness from an amenity to a way of life,” said Ahmed Elshamy, Chief Executive Officer – Development at Majid Al Futtaim. “Maravelle is an important part of our vision for Ghaf Woods, adding a dedicated wellness and lifestyle offering to the wider destination. Ghaf Woods reflects our approach to creating communities where nature, wellbeing and thoughtfully considered amenities come together to shape how people live and spend their time. By partnering with Sunset Hospitality Group, we are bringing the specialist operational expertise required to deliver Maravelle to a high standard and raise the bar for what wellness can mean within the communities of tomorrow.”
Maravelle will welcome both Ghaf Woods residents and a carefully curated membership community, extending its offering beyond the residential population. Its programme will encompass fitness, recovery, nutrition, spa and hospitality, alongside opportunities to connect and engage within the setting of Ghaf Woods.
“Wellness has always meant more to us than a business line. It is an integral part of the future of lifestyle, and it is about designing a world that changes how people feel the moment they step into it,” said Antonio Gonzalez, Chairman and Group CEO of Sunset Hospitality Group. “Ghaf Woods gave us something rare: a community built around nature from the ground up, and the chance to create in Maravelle a wellness experience that belongs entirely to its setting. Working with Majid Al Futtaim on a destination this thoughtfully conceived is exactly the kind of partnership that pushes Sunset’s wellness ambitions forward.”
Maravelle adds a dedicated wellness proposition to Ghaf Woods, complementing its extensive forest landscape and broader mix of amenities. Its introduction marks another step in the evolution of Ghaf Woods, adding a new dimension to the destination and reinforcing its position as a place where nature, wellbeing and lifestyle come together.
As Ghaf Woods continues to take shape, Maravelle reflects Majid Al Futtaim’s commitment to developing innovative, future-focused communities that offer more than a place to live. By bringing together residential living with wellness, hospitality, retail and leisure, Ghaf Woods is shaping a distinctive proposition designed to create long-term value for residents, members and the wider community.
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