AI is Shaping the Future of Crime Prevention in the Middle East

As cities worldwide face growing populations and evolving criminal threats, law enforcement agencies turn to cutting-edge technologies to enhance public safety. In an exclusive conversation with Technology Integrator, Hani Al Hendi, Sales Manager for the Middle East at Milestone Systems, shares his insights on the transformative potential of smart policing. From AI-powered surveillance to predictive analytics, Hani discusses how data-driven approaches reshape crime prevention strategies in the Middle East and beyond, making urban spaces safer and more efficient.

As cities worldwide grow, how are traditional policing methods evolving to keep up with the changing crime landscape?

Traditional policing methods, while effective in the past, are becoming less efficient as urban populations expand and crime becomes more complex. In response, many cities are adopting smart policing strategies, which leverage advanced technologies like video surveillance, AI, and data analytics to shift the focus from reacting to crimes to preventing them before they occur. This marks a fundamental transformation in how urban crime management is approached.

What are some examples of smart policing initiatives implemented in the Middle East, specifically in the UAE?

The UAE, particularly Dubai, is in charge of smart policing with several innovative solutions. For instance, Dubai Police introduced a self-driving patrol car and “Amna,” a virtual police officer capable of handling Arabic and English inquiries, showcasing AI’s integration into public services. They’ve also launched the Luxurious Marine Patrol, a high-speed sea vessel for rapid responses to marine incidents, and the Oyoon Programme, which uses AI-powered video analysis to detect and predict crimes in real time. Additionally, the world’s first unmanned self-service Smart Police Stations (SPS) have been developed, allowing citizens to access various police services without human interaction.

How do video technology and data analytics play a role in enhancing public safety?

Video technology is at the core of smart policing. Modern surveillance systems observe, analyse, and interpret video data in real-time. These “smart” cameras can detect unusual patterns and behaviours, allowing law enforcement to act proactively rather than reactively. Predictive analytics, for example, can identify potential crime hotspots, enabling the strategic deployment of officers to deter crimes before they happen. This data-driven approach ensures that police resources are used more effectively, improving safety and cost efficiency.

In addition to crime prevention, what other areas benefit from smart policing technologies?

Smart policing technologies extend beyond crime prevention into areas like traffic management. In Abu Dhabi, police share video clips from city surveillance cameras to raise public awareness of traffic violations. This proactive approach helps manage road safety more effectively, reducing accidents and improving traffic flow. Real-time video analytics also allow quicker responses to various incidents, from traffic jams to illegal activities, reducing their overall impact.

What impact has smart policing had on public perception and trust in law enforcement?

The transparent use of video technology and data analytics is crucial in building community trust. When residents see that law enforcement uses advanced technology to ensure safety, their confidence in the police force increases. Moreover, predictive policing helps police act more strategically, leading to a perception that the police are responsive and anticipatory in addressing potential threats, further fostering a sense of security in the community.

What challenges do Middle Eastern cities face in implementing smart policing, and how can they overcome them?

One of the major challenges is data privacy. The collection and use of personal data by law enforcement raise concerns about potential misuse and surveillance. A strong legal framework is needed to ensure citizens’ rights are protected. Another challenge is integrating different technologies and systems from multiple vendors, which can be complex. Significant investments in infrastructure, technology, and training are also essential. Additionally, gaining public trust requires clear communication about how data is used and the tangible benefits of smart policing. Local experts who understand the region’s cultural and political context are vital in tailoring these solutions to meet community needs.

With so many advanced technologies at play, how do you see the future of smart policing unfolding, particularly in the Middle East?

The future of smart policing is promising, particularly as cities continue to grow and crime becomes more sophisticated. By moving from reactive to proactive crime prevention, cities in the Middle East and globally can create safer, more efficient environments. With the integration of video analytics, AI, and predictive policing, law enforcement can better manage urban challenges, enhance public safety, and strengthen community trust. The Middle East, with its rapid technological advancements and focus on innovation, is well-positioned to lead the way in adopting these smart policing strategies.