MVola Financial Inclusion Scales Nationwide with WSO2 Partnership

MVola WSO2 Drives Financial Inclusion at Scale

MVola WSO2 partnership is transforming financial access in Madagascar. As the country’s first licensed digital bank and pioneering mobile money service, MVola is reshaping how millions manage their finances. The company’s shift from a telecom-run service to a standalone digital bank demanded a robust, scalable, and modern infrastructure — and WSO2 delivered.

Building a Resilient Digital Banking Platform

When MVola needed operational independence and high scalability, it chose WSO2 for a cloud-native integration and API management platform.
Lakruwan Senevirathne, Chief Information Officer at MVola, explained:

“We needed a platform that could deliver both reliability and flexibility at scale—WSO2 gave us exactly that.”

Working alongside MVola’s team, iTelaSoft implemented a comprehensive WSO2 API Management solution.
Shiraz Thajudeen, Head of EMEA at iTelaSoft, said:

“We centralized API management, improved scalability, and now support 100 million transactions monthly. This reduced risks, boosted performance, and set MVola up for future growth.”

Handling Over 1 Billion Transactions a Year

With WSO2, MVola operates 20+ APIs that process 1 billion transactions annually — including 300 million customer-to-merchant payments via Amdocs DFS. A secure, branded developer portal also enables third-party integrations, expanding MVola’s ecosystem and advancing its digital inclusion mission.

“WSO2 helped us open our ecosystem to trusted partners—critical to driving inclusion,” added Senevirathne.

Consistency Across Every Channel

From USSD to the Super App, WSO2 ensures MVola’s services run seamlessly. Real-time analytics and monitoring allow proactive improvements, enhancing customer trust and satisfaction.

Senevirathne emphasized:

“WSO2 has been instrumental in building a future-proof platform that serves every Malagasy citizen.”

Driving Financial Inclusion Forward

Moreover, by leveraging WSO2’s flexible technology, MVola continues to expand access to secure financial services. The collaboration shows how strategic technology adoption can scale impact for millions.

You can also read our previous coverage on blockchain’s growing role in finance for more examples of transformative strategies.