Hospitality
GRAND MILLENNIUM HOTEL DUBAI INTRODUCES ZAYA: Dubai’s First Hotel AI Influencer

Grand Millennium Hotel Dubai has made history as the first hotel in Dubai to launch its own AI influencer. Her name is Zaya, and she is unlike anything the city’s hospitality scene has seen before. Not a chatbot, not a virtual assistant, not an algorithm answering queries — Zaya is a fully realised AI persona whose sole purpose is to live, explore, and share the Grand Millennium Dubai experience with the world.
In a city where innovation is currency and storytelling drives travel decisions, Grand Millennium Dubai has taken a defining step forward. While hotels across the region have invested in AI for operations, logistics, and guest services, Zaya represents something altogether different: a creative, content-led AI presence built not to serve requests, but to inspire them.
Zaya is Grand Millennium Dubai’s AI influencer, a digital personality brought to life to take audiences on a journey through one of Dubai’s most dynamic hotel experiences. She steps into the role of the ultimate insider: a guest who never leaves, a storyteller who never misses a moment, and a guide who knows every corner of the property and everything worth discovering beyond it.
Her mission is to show, not just tell. Through her eyes, followers will experience the staycation journey as it was meant to be seen, the hidden gems tucked within the hotel, the dining spots worth lingering over, and the amenities that transform a stay into a story. From the Pan-Asian flavours of Toshi, to late nights singing at Lucky Voice, to Belgian craft beers at Belgian Beer Cafe, to the sleek intimacy of Crystal Bar, Zaya will take her audience through it all with the energy and authenticity of someone who genuinely cannot get enough of the place.
“The launch of Zaya is not simply a marketing decision. It is a statement about where hospitality is heading. In an era where travellers increasingly discover, choose, and book hotels through social content and peer storytelling, Grand Millennium Dubai is putting its own voice into that conversation in the most forward-thinking way possible.
Human influencers create moments. Zaya creates a continuous narrative. She is always on, always present, and always evolving, shaped by the experiences she showcases and the audiences she connects with. Where a traditional influencer visits and leaves, Zaya belongs to the hotel. She is its storyteller, its digital resident, and its most enthusiastic advocate.” Adds Peter Mukanyima, Assistant Director of Marketing & E-Commerce, Grand Millennium Hotel Dubai.
Dubai’s hospitality market is among the most competitive in the world. Grand Millennium Dubai’s decision to invest in an AI influencer at this moment reflects a sharp understanding of how audiences now engage with travel brands and a confidence that the property’s story is worth telling in a new way.
Zaya’s content universe is anchored in the staycation journey. The full arc of arriving, exploring, dining, unwinding, and leaving with memories. Her initial rollout will focus on showcasing the breadth of what Grand Millennium Dubai offers, with particular attention to the hotel’s celebrated dining and nightlife portfolio.
Beyond the outlets, Zaya will explore the full staycation experience, the pool, the spa and wellness facilities, the neighbourhood, and the moments in between that turn a hotel stay into something worth talking about.
As her presence grows, Zaya’s ambitions will too. Plans are in place to expand her content across platforms, deepen her engagement with followers, and develop her into a genuine long-term voice for the Grand Millennium Dubai brand, one that evolves, responds, and reflects the ongoing life of the hotel.
Hospitality
Qatar Airways Unveils Onboard Signature Music Created in Partnership with Award-Winning Composer Hans Zimmer
Qatar Airways today unveiled its new onboard signature music, created in partnership with world-renowned composer Hans Zimmer.
Inspired by Qatar and its culture, Qatar Airways’ new onboard music brings a distinctive sound identity to the passenger experience through its collaboration with the iconic composition of Hans Zimmer. The music is also featured on the ‘Burgundy Symphony’ album, a bespoke five-track album that encapsulates the airline’s wider sound identity and signature sound elements.
The collaboration brings together Zimmer’s acclaimed cinematic storytelling and Qatar Airways’ commitment to delivering memorable experiences, creating a recognisable sound that reflects the emotions, moments and memories that define travel.
The launch was celebrated at Hans Zimmer’s highly-anticipated concert in Doha on 6 November, where audiences were given an exclusive first look at the story behind the collaboration through a specially created film on the creative process and inspiration behind Burgundy Symphony, alongside a preview of the music. Qatar Airways passengers can experience the new composition onboard from today.
The Burgundy Symphony album captures the rhythm of travel through five original tracks, each reflecting a different stage of the journey:
Dawn opens the collection with a sense of anticipation and possibility experienced when stepping beyond the daily routine and discovering new horizons.
Dusk reflects the tranquillity of flight as daylight fades and travellers are carried above the clouds beneath a sky illuminated by stars.
The Orchard introduces a restorative pause, inspired by moments of calm and reflection amidst the pace of everyday life. The inspiration for the composition is drawn from the sense of escape offered by the ORCHARD – one of Hamad International Airport’s most distinctive passenger experiences.
Homecoming reflects the quiet gift of returning home and the small but lasting ways travel enriches life. The track encapsulates the adventure continues beyond touchdown, with memories of places and skies keeping moments of wonder alive long after the journey ends.
An Ode to Qatar, concludes the album with a tribute to the nation’s rich heritage and forward-looking vision. The piece brings together a sense of history, culture, and ambition, reflecting a country where tradition and progress exist in harmony.
Following the unveiling, Burgundy Symphony is now available on the Qatar Airways YouTube channel, inviting audiences around the world to experience Hans Zimmer’s original compositions inspired by the journey of travel and the spirit of Qatar Airways.
Hospitality
Coral Beach Resort Sharjah Wins Sustain Sharjah Award for Second Year Running
Coral Beach Resort Sharjah has won the Sustain Sharjah award for Hotel Properties at the Sharjah International Travel and Tourism Forum 2026, organised by the Sharjah Commerce and Tourism Development Authority (SCTDA). This marks the resort’s second consecutive recognition under the initiative.
The accolade acknowledges the property’s progress at Level 2 of the programme’s Explorers journey, structured around four core pillars: Guest, Experience, Local, and Story. Across each pillar, the resort has prioritised measurable, practical measures that engage guests, support the surrounding community, and ensure transparent sustainability reporting.
Central to this achievement are three primary operational initiatives:
- Onsite water bottling plant: Replaces single-use plastics with reusable glass bottles, eliminating approximately 300,672 plastic bottles annually.
- Winnow AI food-waste system: Weighs and monitors kitchen waste in real time, enabling culinary teams to curb excess directly at source.
- Onsite biodigester: Installed in 2026, making the property the first hotel in Sharjah to process organic waste entirely on site.
Commenting on the achievement, Iftikhar Hamdani, Area General Manager of Coral Beach Resort Sharjah, said: “Securing the Sustain Sharjah award for the second consecutive year is an honour for our entire team. Initiatives such as our water bottling plant, AI-driven waste monitoring, and onsite biodigester reflect our daily operational commitment—one shared with our guests, partners, and the local community. We thank the Sharjah Commerce and Tourism Development Authority for this recognition and for their steady leadership in advancing sustainable tourism across the emirate.”
Coral Beach Resort Sharjah is a signatory to the Glasgow Declaration on Climate Action in Tourism and continues to align its operations with broader international climate targets.
Hospitality
Qatar Airways Connects Doha to Caracas, Venezuela, and Bogotá, Colombia with First Flight
Qatar Airways has inaugurated its new twice-weekly service connecting Doha with Caracas and Bogotá. The service represents a significant milestone for the airline, as Qatar Airways becomes the first Gulf carrier to serve Venezuela, and the first airline to operate nonstop services from the Middle East to both Bogotá and Caracas. The new route underscores the airline’s commitment to strengthening global connectivity for the region and is operated on Boeing 777-200LR aircraft.
Qatar Airways flights to Caracas (CCS) and Bogotá (BOG)
Qatar Airways’ flight schedule has been designed to provide smooth onward connections through Hamad International Airport to key markets including Australia, China, Japan, Lebanon, South Korea, and the United Arab Emirates. This offers passengers greater flexibility and seamless transfer options across Qatar Airways’ global network of over 170 destinations.
Departing every Wednesday and Sunday:
Doha (DOH) to Bogotá (BOG) – Flight QR783: Departure 07:35; Arrival 16:25
Bogotá (BOG) to Caracas (CCS) – Flight QR783: Departure 17:55; Arrival 21:00
Caracas (CCS) to Doha (DOH) – Flight QR783: Departure 23:30; Arrival 20:35
The addition of Caracas and Bogotá marks the 16th and 17th destinations in the Americas served by Qatar Airways. The airline began serving South America in 2010 with its inaugural flight to Brazil’s São Paulo.
The airline has recently expanded its partnership with LATAM to include LATAM Airlines Colombia, offering travellers greater access to the region. Qatar Airways will place its code on LATAM-operated flights between Bogotá and key domestic destinations including Cartagena, Armenia, Barranquilla, Bucaramanga, Cali, Cúcuta, Ibagué, Leticia, Medellín, Montería, Neiva, Pereira, Pasto, Riohacha, San Andrés Island, Santa Marta, and Yopal.
Qatar Airways continues to strengthen global connectivity, serving more than 170 destinations this winter. Bookings can be made at qatarairways.com or through the airline’s mobile app.
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