Dynatrace (NYSE: DT), the leading AI-powered observability platform, announced major advancements to Dynatrace Intelligence that help automatically resolve incidents, prevent disruptions, and accelerate operations while maintaining the human oversight and governance enterprises require.

Building on the introduction of Dynatrace Intelligence earlier this year, Dynatrace is adding new autonomous agents for incident triage and remediation, and no-code custom agent creation capabilities. The platform is also expanding its ecosystem of integrations, bringing insights directly into the tools and workflows teams already use.

AI systems typically lack the real-time context and controls to make reliable decisions, with most AI initiatives promising automation but often unable to deliver on production goals. Dynatrace addresses this by combining agentic AI with deterministic, real-time understanding of complex environments, creating AI that acts on facts, not guesses.

“Our operations teams are under constant pressure to manage increasingly complex environments while maintaining reliability and speed,” said Angel Marchena, Director of Technical Operations at Western Governors University. “Dynatrace helps us reduce manual effort by providing automation that is grounded in real-time context, which allows our teams to focus on higher-value work while improving operational outcomes.”

How Dynatrace Intelligence Works

Dynatrace Intelligence goes beyond providing answers to acting on them automatically. The release introduces:

• Autonomous SRE Agent: Triggers autonomously on newly detected problems to determine whether they are part of an existing investigation. If confirmed, the agent enriches the investigation with additional insights and updates the detected problem with a reference to the ongoing investigation.
• Cloud SRE Agent: Coordinates remediation activities and integrates with agents across AWS, Microsoft Azure, and Google Cloud environments, centralizing findings to provide a single auditable record for autonomous operations.
• Agent Builder: Enables customers to create and deploy custom AI agents without code, extending autonomous operations to workflows unique to their environments.
• Enhanced Dynatrace Assist: Newcapabilities bring natural-language investigation and agent-ready workflows to even more users.
• Expanded Integration Ecosystem: New integrations with hyperscalers like AWS, Azure and Google; enterprise platforms like ServiceNow, Atlassian, and PagerDuty; developer tools and leading AI technologies enable teams to resolve and remediate across the systems they already use.

AI That Acts on Answers, Not Guesses

Unlike approaches that rely primarily on probabilistic outputs, Dynatrace Intelligence grounds every action in deterministic, real-time system understanding. Every action is rooted in environment-specific context and designed to be transparent, auditable, and governed – giving enterprises the confidence to automate increasingly complex operational workflows.

“Most observability platforms stop at data – leaving humans to find answers, determine what to do, and execute,” said Steve Tack, Chief Product Officer at Dynatrace. “With these advancements to Dynatrace Intelligence, we’re helping organizations move from understanding problems to resolving them automatically. By grounding agentic AI in deterministic context, Dynatrace enables enterprises to automate operations with confidence while maintaining governance and control.”

“Enterprises investing in AI-driven observability have an opportunity to turn data into intelligence that translates into trusted, autonomous action,” said Stephen Elliot, Group VP, IDC. “The gap between AI-generated insight and safe, governed execution is one of the biggest concerns; customers need a deterministic, real-time context with automation and auditability to drive trusted and reliable outcomes.”

Cloud SRE Agent, Enhanced Dynatrace Assist, and the expanded integration ecosystem are available to SaaS customers on DPS today. Autonomous SRE Agent and Agent Builder are expected to be available in August.

Large-scale urban developments across the Gulf could generate up to approximately one-third of their electricity demand while reducing costs by a similar margin, according to a new report from Boston Consulting Group (BCG) on renewable-powered cities.

The report, titled Mega-Projects Powered by Renewables: A Practical Playbook for Saudi Arabia, highlights how integrating solar energy directly into development design can unlock significant economic, environmental, and operational benefits. The findings are based on modelling of large-scale developments in high-irradiance Gulf markets and reflect conditions increasingly common across the region.

While the underlying analysis draws on conditions observed in the Kingdom of Saudi Arabia (KSA), the implications are relevant across GCC mega-developments where high solar irradiance, large master-planned footprints, and evolving self-consumption frameworks create similar opportunities.

As GCC countries accelerate investment in new cities, mixed-use districts, and economic zones, the report identifies on-site renewables as one of the most underutilized levers in shaping cost-efficient and future-ready urban infrastructure. Analysis of large-scale developments in the region shows that up to 35% of electricity demand can be met through on-site solar, depending on design, density, and local regulatory frameworks. These findings suggest that electricity costs could be reduced by a comparable margin, particularly where developers leverage power purchase agreements or energy-as-a-service models requiring no upfront capital investment.

“The region’s mega developments represent a generational opportunity to reshape how we think about urban energy infrastructure,” said Edoardo Geraci, Managing Director & Partner, BCG. “Developers in the region who integrate renewables from the master planning stage are not only reducing their operational costs but also future-proofing their assets against evolving carbon regulations and energy price volatility. The economic case has never been stronger.”

The report reveals that individual assets can achieve meaningful levels of self-sufficiency, a single family villa can meet about 50% of its annual electricity needs, while a mid-rise building with higher load density typically achieves about 15%, depending on design and orientation. These results show that even without additional land, rooftop solar alone can deliver 35 MWh/year for single-family villas and 190 MWh/ year for mid-rise buildings, with substantial gains in both cost efficiency and emissions reductions. Early deployment is already underway across the GCC, with multi-megawatt installations in residential, commercial, and industrial assets demonstrating both technical and commercial viability.

The report challenges three common misconceptions: that solar is too space-intensive for dense urban environments, that it requires prohibitive upfront investment, and that implementation is too complex. In practice, rooftop systems, building-integrated photovoltaics, carports, and shaded structures can be incorporated without additional land, while third-party financing models can remove upfront capital requirements.

“What makes this moment particularly compelling is that the perceived barriers to adoption have largely been dismantled,” said Peter Jameson, Managing Director & Partner, BCG. “Modern solar solutions can be seamlessly integrated into rooftops, facades, and shade structures without compromising architectural vision. Financing innovations have removed upfront capital requirements entirely for many developers. The projects that act now will define the benchmark for sustainable urban development across the region.”

The report emphasizes that beyond economic advantages, renewable energy infrastructure can serve a dual purpose in Gulf developments: generating power while shaping a distinctive urban identity. Solar canopies, building-integrated photovoltaics, and interactive energy features offer developers the opportunity to transform sustainability from background infrastructure into a signature urban asset, enhancing appeal for residents, visitors, and investors. The playbook urges developers to size opportunities early, orchestrate stakeholder alignment from the outset, and embed renewable considerations into master planning to avoid costly retrofits and maximize long-term value.

Starkey, a global leader in hearing technology, is calling on patients, families and caregivers across the Middle East to actively use the AI capabilities now built into modern hearing technology, starting with fall detection, one of the most underused safety features available to older adults today. The call comes as regional and global data continue to point to falls as one of the most serious, and most preventable, health risks facing ageing populations.

Globally, falls are the second leading cause of unintentional injury death, after road traffic injuries, with an estimated 684,000 people dying from falls each year and a further 37.3 million falls serious enough to require medical attention, according to the World Health Organization. Adults over 60 consistently record the highest fall-related death rates in every region of the world.

The picture across the Gulf is just as pressing. A pooled analysis of studies from Gulf Cooperation Council countries put the prevalence of falls among older adults at approximately 46.9% annually. In the UAE, one study found that around half of elderly participants had experienced a fall within the preceding two years, with women and adults over 70 at greatest risk. City-level studies from Saudi Arabia have recorded annual fall prevalence among older adults ranging from roughly 32% to as high as 58%, depending on the population studied.

“Hearing aids have quietly become one of the most capable health devices a person over 60 can wear, and most patients and families don’t yet realise it,” said Moayad Zalloom, Audiologist and Commercial Sales Manager, Starkey MEA. “Omega AI was engineered so the same sensors that process sound can also detect a fall and alert a caregiver automatically. That is a meaningful safety net for an ageing patient living independently, but only if the feature is switched on and the people around that patient know it exists.”

Starkey MEA said the region’s demographic trajectory makes the issue increasingly urgent. Life expectancy across the GCC continues to rise, and with it, the number of older adults living independently or with limited daily supervision. Fall-related injuries are a leading cause of hospitalisation, loss of independence and long-term disability among this group, yet awareness of preventive technology remains low across the region.

“We spend a lot of time telling patients about hearing performance, and not nearly enough time telling them about the safety features already sitting in the device on their ear,” added Moayad. “Fall detection only works if it is turned on, if a family member is listed as a contact, and if the patient actually wears the device consistently. That is a conversation every audiologist in this region should be having with every older patient, and it is a conversation every family should be having at home.”

Starkey is encouraging patients, caregivers and hearing care professionals across the Middle East to treat three steps as standard practice: confirm that fall detection is enabled during every fitting or follow-up visit, register at least one family member or caregiver as an alert contact, and revisit those settings at routine check-ups rather than only after an incident has already occurred.

Starkey Middle East and Africa will continue working with audiologists, clinics and health partners across the region to raise awareness of AI-enabled safety features and to help translate the technology already available today into fewer preventable injuries among older patients.