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How Resorts Are Balancing Business and Leisure Travellers

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Al Raha Beach Resort & Spa beachfront property with swimming pool, sun loungers, palm trees, and resort facilities

Attributed to Ahmed Abdraboh, Director of Sales & Marketing at Al Raha Beach Resort & Spa

In the highly competitive hospitality sector, resorts are facing the growing challenge of serving two distinct, yet frequently overlapping, types of guests: business and leisure travellers. The rise of the “bleisure” traveller; a blend of business and leisure; highlights a wider trend in today’s travel landscape. These travellers merge work obligations with their desire for relaxation and adventure, compelling resorts to adjust their offerings to meet the needs of both demographics. Striking this balance can be complex, but the benefits of effectively catering to both segments can be substantial.

Understanding the Unique Needs

Before delving into strategies, it’s crucial to recognize the differing needs of business and leisure travellers. Business travellers often seek efficiency, connectivity, and amenities that facilitate work. High-speed internet, dedicated meeting spaces, and convenient location are paramount. They value streamlined services, express check-ins, and an atmosphere conducive to productivity.

On the other hand, leisure travellers prioritize relaxation, exploration, and experiences. They are looking for leisure activities, spa services, fine dining, and cultural experiences that allow them to unwind and immerse themselves in the local environment. The challenge for resorts lies in creating an environment that simultaneously serves the quick paced demands of the business traveller while providing the dreamlike experiences that leisure travellers seek.

Designing Dual-Purpose Spaces

Resorts are increasingly designing their spaces to accommodate both types of travellers. Flexible meeting spaces that can be easily converted into event venues during weekends or evenings are a great example of this dual-purpose approach. By utilizing movable partitions and adaptable furniture, resorts can create environments that can host a corporate seminar one day and an intimate wedding or social gathering the next.

Besides, resorts can incorporate leisure and relaxation features into areas that business travellers frequent. For example, comfortable lounges equipped with charging stations for devices allow guests to work while enjoying the ambiance. Poolside cabanas that double as meeting points or casual brainstorming areas cater to those who need a break from the traditional boardroom setting. Integrating these elements can enhance the guest experience for both business and leisure travellers.

Enhancing Connectivity

Strong and reliable connectivity is a must-have for business travellers, but leisure guests also benefit from staying connected. Offering robust Wi-Fi throughout the resort is essential. Beyond connectivity, resorts can create work-friendly environments, such as business centres equipped with printers and meeting rooms, where guests can hold casual meetings or work off-site without compromising on comfort.

Additionally, the rise of remote work has blurred the lines between personal and professional life. As a response, resorts are finding ways to make remote work more enjoyable by providing inspiring locations, private workspaces, and even outdoor areas that combine work with leisure. Setting up dedicated “workcation” packages that include accommodations with office amenities lets resorts cater to guests seeking to blend productivity with relaxation without boundaries.

Curating Unique Experiences

For leisure travellers, resorts have traditionally focused on creating unforgettable experiences. Nowadays, these experiences matter to business travellers as well. With “bleisure” travel on the rise, their desire for unique, local activities can significantly enhance their stay. Resorts can curate experiences that appeal to both demographics, such as offering guided tours of local attractions, cooking classes with local chefs, or wellness retreats.

In addition to traditional leisure activities, resorts can design workshops and networking events that facilitate connections among business travellers. By organizing guest speaker sessions, skill building workshops, and panel discussions, resorts can nurture an environment where business professionals can network and learn while on holiday.

Wellness and Relaxation

Both business and leisure travellers share an increasingly common interest in wellness and self-care. For business professionals, long hours of traveling can lead to stress and fatigue. Therefore, wellness facilities; such as spas, fitness centres, and meditation rooms; become attractive perks for this segment. By promoting relaxation and holistic well-being, resorts can cater to business travellers who want to rejuvenate during their stay.

Implementing wellness programs that combine fitness classes, mindfulness retreats, and spa treatments allows resorts to appeal to guests looking for self-care options. Additionally, some resorts are developing wellness retreats specifically aimed at the corporate sector, offering programs that promote teamwork, creativity, and mindfulness training often directly aligned with business goals.

Tailoring Packages and Promotions

Another effective strategy for resorts is to develop tailored packages that target specific groups within the business and leisure traveller spectrum. For example, offering promotions such as weekend corporate retreats, where businesses can host strategy sessions while their employees enjoy leisure opportunities, effectively blends both worlds. Creating promotional deals that include meeting space for companies alongside discounts for leisure activities can greatly enhance the appeal for business travellers looking to unwind after hours.

For leisure travellers, resorts can offer exclusive weekend packages that provide special bonuses for their business counterparts, turning a business trip into an inviting long weekend for the whole family. Childcare services, family friendly activities, and adult only zones create an atmosphere where everyone can enjoy their vacation, regardless of the reason for their stay.

The Role of Technology

In the digital age, leveraging technology is instrumental in balancing the needs of business and leisure travellers. From mobile apps that allow for easy check-in and room service to smart room controls that enhance the guest experience, technology can streamline processes, making them more efficient for business travellers. Meanwhile, technology also allows for leisure focused experiences, such as custom virtual tours or interactive activities that engage guests.

Moreover, resorts can utilize data and analytics to better understand and segment their guests. By analysing preferences, resorts can tailor their offerings and services to meet the expectations of both business and leisure travellers, ensuring no one feels overlooked.

Resorts are navigating the delicate balance between business and leisure travellers in an ever evolving landscape. By understanding the unique needs of each segment and adapting their offerings creatively, resorts can successfully cater to both groups. With strategic planning, innovative space design, and a focus on creating meaningful experiences, resorts not only enhance profitability but also enrich the overall guest experience.

The market for dual purpose travel continues to grow, presenting exciting possibilities for resorts willing to embrace change. As business and leisure become increasingly intertwined, the path ahead is one of collaboration, innovation, and a shared commitment to exceptional hospitality that meets the needs of all travellers.

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COMMUNITY MESSAGES COME TO LIFE AT YAS MALL’S TREE OF GRATITUDE REVEAL

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Yas Mall brought the spirit of community and appreciation to life on 20 May with the reveal of its Tree of Gratitude artwork; a special moment held as part of Yas Mall’s Week of Wonder.

Located in Yas Mall’s Town Square, the interactive installation invited visitors to share heartfelt messages of gratitude dedicated to the UAE and its leadership. Thousands of contributions became part of a growing digital artwork symbolising unity, reflection and national pride. The completed mosaic was officially unveiled, revealing a collective artwork inspired by the UAE flag and shaped by the voices of the community. Families and friends gathered to witness the moment, celebrating together in an atmosphere filled with appreciation and national pride.

The reveal was accompanied by a special live performance by the UAE Police Band, alongside traditional Al Ayallah performances that brought an added sense of celebration and cultural spirit to the evening. UAE flags were also distributed to visitors during the performances, creating a vibrant community moment as guests came together in tribute to the nation.

The activation formed part of Yas Mall’s wider Week of Wonder experience, which transformed the destination into an engaging space for discovery and shared experiences from 8 – 20 May.

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Standard Chartered Supports Pakistan’s First Panda Bond Issuance in Chinese Interbank Market

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Pakistan has successfully completed its inaugural Panda bond issuance in China’s interbank bond market, raising RMB 1.75 billion through a three-year transaction that marks the country’s first direct entry into China’s capital markets.

Standard Chartered (China) Ltd. Co acted as the only foreign bank serving as joint lead underwriter and joint book runner for the transaction, supporting Pakistan in broadening its international financing channels while strengthening financial connectivity between regional capital markets.

The issuance received strong support from multilateral development institutions, including the Asian Infrastructure Investment Bank (AIIB) and the Asian Development Bank (ADB), which together guaranteed 95 per cent of the bond’s principal and interest payments. The structure helped attract significant demand from Chinese banks, securities houses, and international financial institutions.

The transaction was reportedly more than five times oversubscribed, allowing Pakistan to price the bond at 2.50 per cent, the tightest end of the indicated pricing range.

Salman Ansari, Global Head, Capital Markets, Standard Chartered, described the issuance as a strategically important transaction that expands Pakistan’s access to global liquidity pools while demonstrating the growing relevance of regional capital markets within the international funding landscape.

The transaction also reflects the broader evolution of the Renminbi within global financial markets, as China continues expanding the role of its currency beyond trade settlement into cross-border financing and sovereign funding structures.

Jerry Zhang, Global Head of Banks & Broker Dealers and Head of Coverage, Greater China and North Asia at Standard Chartered, said the transaction highlighted the bank’s role in connecting international issuers with China’s domestic capital markets while also reflecting the continued internationalisation of the Renminbi.

The Panda bond market has increasingly attracted a wider range of sovereign, supranational, and institutional issuers in recent years as regional economies explore diversified funding channels and deeper access to Chinese liquidity pools.

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GEMS MODERN ACADEMY ACHIEVES 100% PASS RATE IN ICSE AND ISC, WITH EXCEPTIONAL STUDENT PERFORMANCE

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Students at GEMS Modern Academy (“Modern”) have delivered another year of outstanding student performance in the ICSE Grade 10 and ISC Grade 12 Board examinations, as the school achieved a 100% pass rate across both cohorts.

Students delivered exceptional performances, with a significant proportion attaining top scores across subjects. At the ICSE level, 61.3% of students achieved above 90%, while at the ISC level, an impressive 73.7% of students scored above 90%. The school recorded strong overall averages of 90.1% for ICSE and 92.5% for ISC, reflecting sustained academic excellence.

These results further reinforce GEMS Modern Academy’s reputation as one of the UAE’s leading Indian curriculum schools, known for balancing academic rigour with a strong focus on innovation, wellbeing, and global citizenship.

Sydney Atkins, Principal of GEMS Modern Academy, said: “In a year filled with uncertainty, we knew this for sure; the collective effort of a community united in a singular purpose is stronger than any external circumstance. We are so proud of our students, our passionate and dedicated teachers, and our parents who are our biggest cheerleaders and critical friends. Because of this dream team, we are able to make our students’ dreams come true. Well done, boys and girls, we are so proud of every one of you.”

ISC Grade 12 results

  • Total Strength: 175
  • Pass Rate: 100%
  • Batch Average: 92.5%
  • 95% and above: 40% (70 students)
  • 90% and above: 73.7% (129 students)
  • 80% and above: 97.1% (170 Students)
  • 90% and above in all five subjects: 39.4% (69 Students)
  • Number of 100s: 29 (Math – 7, Chemistry – 6, Computer Science – 4, Accounts – 2, Political Science – 4, EVS – 4, Mass Media – 2)
  • 175 students appeared for the ISC (Grade 12) including, 4 students with Special Education Needs. 
  • Average of Students of Determination in ISC is 87.25%
  • 3 Students on the KHDA Rahhal program have successfully completed their schooling through this flexible academic arrangement. 
  • Girls batch average 93.1%; Boys batch average 92%

Leading the cohort with the highest score is Khyati Agarwal with 99.5%; Mukul Agarwal stood a close second with 99.25% and 6 students tied at 3rd place with 98.75%

Khyati Agarwal, has secured offers from top universities including Duke, Imperial College London, UCLA, Northwestern, and the University of Michigan said: “This year asked more of me than I thought I had and gave me even more in return. I’ll always be grateful to my Principal, supervisors, and teachers. They all taught me that consistency, faith and the support of my school, family and friends can turn a dream into a reality! I could not have asked for a better finish to the first chapter of my life. Here’s to my next.”

Mukul Agarwal, who is Modern’s first student to receive an offer from Oxford University, said: “Studying at the University of Oxford has been a dream of mine for as long as I can remember, and I’m incredibly grateful to see that dream become a reality. This milestone would not have been possible without the unwavering support of my parents and grandparents, the guidance and encouragement of my teachers, and the constant belief they all had in me.”

ICSE Grade 10 results:

  • Total Strength: 150
  • Pass Rate: 100%
  • Batch Average: 90.1%
  • 95% and above: 20% (30 students)
  • 90% and above: 61.3% (92 students)
  • 80% and above: 96.7% (145 Students)
  • 90% and above in all six subjects: ­22.7% (34 students)
  • Number of 100s: 7 (Economics – 3, Drama – 1, Robotics and AI – 3)
  • 150 students appeared for the ICSE (Grade 10) examination, including 2 students with Special Education Needs.
  • Average of Students of Determination in ICSE is 81.3%
  • Girls batch average 90.42 Boys batch average 90%

Geetika Pati topped the batch with 97.2% and Eshan Tikam and Medha Ratheesh tied in the second place with 96.6%.

Reflecting on her achievement, Geetika Pati, said: “My learning experience at GMA has been a very fruitful one. This was not my journey alone but one of my parents, my teachers who are willing to push you forward at every turn, and everyone who has been there for me throughout this year. I dedicate this victory to my family and GMA.”

GEMS Modern Academy, which is celebrating 40 years of excellence this year, continues to set benchmarks in delivering a balanced education that nurtures both academic capability and personal growth.

Nargish Khambatta, Executive Vice President – Education, GEMS Education, added: “Good results are not achieved perchance. Each accomplishment represents hours of consistent effort and patience, supported by a committed team of teachers, parents and leadership team all working towards the same goal. Maintaining this level of disciplined focus for 40 years is testament to a culture of excellence that has been carefully nurtured over the years keeping the children at the heart of all our decisions. Congratulations on yet another set of excellent results that validates Team Modern! Bravo!”

Graduates from the school consistently secure placements at leading universities worldwide, pursuing diverse pathways across disciplines.

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