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WHY THE MIDDLE EAST’S DIGITAL IDENTITY INFRASTRUCTURE NEEDS A DEEPER TRUST LAYER

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Stefan Deiss, CEO and Co-Founder, The Hashgraph Group

The Middle East has moved faster on digital identity than almost any other region in the world. The UAE Pass now connects residents to more than 5,000 government and private services. Saudi Arabia’s Absher platform has issued over 28 million unified digital IDs. Dubai has gone fully paperless across 45 government entities.

But these systems were built for a world where the main challenge was convenience: getting citizens online, reducing paperwork, speeding up access to services. The threats they were designed to handle were stolen passwords, forged documents and basic impersonation.

What they were not built for is an environment where artificial intelligence can generate a convincing human face in seconds, clone a voice from a few minutes of audio, and inject a synthetic video feed into a verification check in real time.

What distributed ledger technology actually adds

Most digital identity systems today are centralised. Your credentials sit in a government or enterprise database, and every time your identity needs to be checked, the system queries that database. Sometimes that means scanning your face against a stored biometric template. Sometimes it means pulling up your document records and cross-referencing them. Either way, the process depends on one central store of information being secure, accurate and available.

The model works until it doesn’t. A single database holding millions of identities is a high-value target. An attacker who gets in does not compromise one person. They compromise everyone. And the tools available to attackers are improving fast.

The GCC fraud detection market has reached $1.2 billion. Deepfake attacks on identity systems are surging globally. In May, the Saudi Data and Artificial Intelligence Authority published updated deepfake guidelines that explicitly recommend blockchain-based provenance systems to establish traceable records of original content. The guidelines identify identity impersonation through cloned voices and facial simulations as a major risk, and single out finance, politics and identity verification as sectors requiring priority monitoring.

This is the context in which distributed ledger technology becomes relevant. Decentralised identity flips the conventional model. Instead of credentials sitting in someone else’s database, you hold them yourself, in a digital wallet on your device. When you need to prove something, you present only the specific credential required. The verification is recorded on a distributed ledger, a shared record maintained across a network of independent computers rather than controlled by any single organisation. Nobody owns it, can alter it, and shut it down.

Then there are zero-knowledge proofs. This is a way of proving something is true without revealing the underlying information. You could prove you are over 18 without showing your date of birth. You could prove you hold a valid professional licence without disclosing your name or address. The verifier gets the confirmation they need. You keep everything else private.

There is no single database to breach. The individual controls what information is shared and with whom. And every verification event is recorded permanently, creating an audit trail that regulators, enterprises and individuals can each trust independently.

In Sharjah, decentralised identity infrastructure has been integrated across a smart city ecosystem, making it one of the first urban environments in the world where residents, buildings and services interact through digital credentials rather than centralised databases.

The physical presence problem

There is a further gap that even well-designed digital identity systems do not currently address: physical presence.

Identity verification today confirms who someone claims to be remotely. It checks documents, runs facial recognition, performs biometric matching. What it cannot confirm is that a real human being is actually sitting in front of the screen. A synthetic face, a cloned voice and an injected video feed can sail through remote checks that were designed for an era when faking a human was genuinely difficult. That era is over.

The technology to close this gap exists. Ultra-wideband radar, the same short-range spatial sensing found in consumer devices, can detect physical presence with sub-10-centimetre accuracy. It can pick up vital signs such as breathing and heartbeat as a liveness check. When that presence event is cryptographically bound to a decentralised identity credential and recorded on a distributed ledger, the result is a tamperproof record proving a specific individual was physically present at a given location at a given time, verifiable by any authorised party without exposing personal data.

The applications stretch across sectors. In transport, a traveller approaching a gate at an airport or train station could be verified instantly: identity confirmed, physical presence proven, the event recorded permanently. The same logic applies to stadiums, conferences, concert venues and any gated environment where ticket fraud is a problem.

Why the Middle East is the right place for this conversation

The UAE government has announced its intention to transition 50 per cent of federal sectors and services to agentic AI within two years. When AI agents begin autonomously processing licences, permits, compliance checks and cross-border transactions, the question of who authorised what, and whether a human was genuinely involved at the point of decision, becomes critical. Without a verifiable link between a physical person and a digital action, agentic AI systems become vulnerable to impersonation at a scale that manual fraud teams cannot monitor.

The region also has structural advantages that most other markets do not. Governments in the Gulf are bringing policy, investment and technology deployment together under unified national strategies. Saudi Arabia’s Vision 2030, the UAE’s digital economy strategy targeting 20 per cent of non-oil GDP by 2030, and the broader push toward smart city infrastructure all create an environment where new identity infrastructure can move from concept to deployment far faster than in markets weighed down by legacy systems and fragmented regulation.

What comes next

The digital identity systems the Middle East has built over the past decade are genuine achievements. But they were designed for a world where the person on the other end of a verification check was assumed to be real. That assumption is becoming less reliable every quarter.

The next generation of identity infrastructure needs to do three things. It needs to remove single points of compromise by decentralising how credentials are stored and verified. It needs to give individuals control over their own data through zero-knowledge proofs and selective disclosure. And it needs to prove physical presence at the moment of verification, closing the gap that synthetic media is already exploiting.

About the Author:
Stefan Deiss is Co-Founder and CEO of The Hashgraph Group (THG), a Swiss-based Web3 and AI technology engineering company specialising in enterprise solutions built on the Hedera network.

Stefan brings over two decades of experience in technology and business transformation. He spent 11 years at Orange Business Services before moving to Zurich Insurance Group, and went on to found his own consulting firm in 2013. In 2016, he co-founded The Hashgraph Group, which today operates globally with offices across Switzerland, Abu Dhabi, Hong Kong, and beyond.

Under his leadership, THG has developed a suite of enterprise products including TrackTrace for EU Digital Product Passport compliance, IDTrust for decentralised digital identity, and EcoGuard for sustainability and carbon markets. He is also co-inventor of CITI (Continuous Identity Trust Infrastructure), a patent-pending cryptographic framework that binds physical presence to digital identity.

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Connecting Industries and Trade: Malakut Business Forum 2026 Brings Together 750+ Delegates and 300+ Companies

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The Malakut Business Forum 2026 is set to bring more than 750 delegates and over 300 companies together at Sky Bubble, Meydan Hotel, Dubai, on 25 November 2026, with C-suite executives and directors accounting for 60 per cent of attendees.

The one-day forum will convene senior leaders from banking, trade, insurance, logistics and industry across five streams: Finance, Risk, Artificial Intelligence, Logistics and Technology.

The 2026 edition builds on the success of the inaugural forum with even greater scale and a more focused agenda. Organisers are lining up more than 25 industry speakers and over 20 partners, with a projected digital reach of 200,000+ online users, providing even more opportunities for partners to connect, engage and be seen. The key topics to be explored during this edition include business resilience, geopolitical challenges, innovation and the future of global trade.

“Business leaders are making critical decisions under pressure, across borders and with less certainty than ever. The Malakut Business Forum was created to bring the right people into the same room, so decisions are better informed and conversations turn into real opportunities. Our 2026 edition is bigger, bolder and built for impact, and we are proud to host it in Dubai, a global crossroads of trade,” said Alex Dolgopolov, CEO of Malakut, the Founding Partner of Malakut Business Forum 2026

The programme is built around real cases and candid discussion. Finance sessions will examine how companies protect liquidity under pressure and turn high-risk projects into bankable ones. The Risk stream will address securing political violence and war risk cover during active conflict, and what businesses can do when the insurance market will not take the risk. Artificial Intelligence sessions will look at AI savings that reached the P&L, the move from copilots to agents and what leaders refuse to automate. Logistics will tackle rerouting during conflicts and the question of who pays for resilience, while Technology will cover scaling across fragmented markets and modernising core systems without disrupting daily operations.

Beyond the main stage, delegates can expect a networking reception, a partner showcase, a live podcast studio, VIP hospitality and an evening cocktail and dinner experience. Private Skyboxes overlooking the Meydan race track will offer partners an exclusive setting for high-value meetings with clients, prospects and partners.

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Stablecoins Can Move Money Faster. Can They Make Cross-Border Payments More Reliable?

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Imagine a business that pays an overseas supplier in stablecoins. The transfer is confirmed within minutes, but the supplier cannot access the funds in the currency needed to fulfil the order. A bank review holds up the conversion, the delivery date approaches, and neither party knows how long the delay will last.
The payment has worked as a blockchain transaction. As a business transaction, however, it has fallen short.

Jack Tang, Co-founder & CEO


This distinction matters as stablecoins gain attention as a more efficient way to move money internationally. They offer genuine advantages, including faster settlement and the potential to reduce transfer costs. But businesses do not adopt payment methods simply because the technology works. They need to know that money will arrive when expected, that recipients can use it, and that problems can be resolved without leaving both parties in limbo.


For stablecoins to become a practical part of global commerce, the industry must address the parts of a payment journey that technology alone cannot fix.

The Real Cost Is More Than the Transfer Fee


Sending money across borders remains expensive, despite years of investment in digital payments. World Bank data puts the global average cost of remittances at approximately 6.36% per US$100, down from 8.89% in 2010. Progress has been uneven, with established corridors such as the UAE–India and US–Mexico benefiting from more developed financial networks, while some routes serving Africa, Latin America and Southeast Asia continue to face higher costs.


The UAE illustrates why this matters. With expatriates accounting for around 88% of its population, the country is a major centre for international remittances, particularly to South Asia. Improvements in payment infrastructure have implications not only for individuals sending money home but also for companies paying suppliers, contractors and employees abroad.


Stablecoins could help reduce some of the friction involved. Yet headline transaction volumes can obscure how much progress has actually been made in everyday payments. The $8.82 trillion in stablecoin transaction volume cited for the first half of 2026 includes activity that is not necessarily linked to purchasing goods, paying suppliers or settling commercial invoices. Estimates of real-world stablecoin payment activity, at approximately $390 billion, offer a different perspective on adoption.


The distinction is important. Moving a digital asset between wallets is not the same as completing a payment that meets a business’s commercial needs. The latter requires the entire process, from funding and settlement to conversion, reconciliation and confirmation, to work reliably.


Businesses Need Someone to Turn to When Payments Fail


Conventional payment systems have plenty of shortcomings, but businesses generally operate within established arrangements for investigating failed transfers, handling refunds and determining who is responsible for a loss. Stablecoin payments introduce a different set of participants and processes, and responsibility can become less clear when something goes wrong.


A cross-border transaction might involve a stablecoin issuer, a payment provider, an exchange and one or more banks. Each may have its own compliance obligations, operating procedures and timelines. A transaction can settle on-chain while remaining inaccessible to its intended recipient because a bank review, liquidity issue or other operational problem interrupts the next stage.


For a business, the consequences are tangible. A supplier may delay an order, a shipment may miss its window, or a contractual payment deadline may be breached. The savings achieved through faster settlement can quickly lose their value if the business cannot predict when the recipient will actually receive usable funds.


This is why dispute handling, refunds, transaction restrictions and clear escalation procedures need to be considered from the outset. A system designed for commercial use cannot rely on the assumption that every transaction will proceed as intended.


There is room for infrastructure that brings together blockchain-based payments and familiar financial risk controls. Such systems could help coordinate transaction monitoring, counterparty checks and the handling of disputed or interrupted payments.

The objective is not to recreate every layer of traditional banking, but to give businesses a clear process and an accountable party when a payment requires intervention.


International Payments Need International Coordination


The same issue arises at the regulatory level. A business making payments across several markets should not have to navigate a completely different set of operational expectations at every border.


Europe’s Markets in Crypto-Assets Regulation (MiCA), the US GENIUS Act, and frameworks developed by the UAE’s Virtual Assets Regulatory Authority (VARA) and Central Bank of the UAE (CBUAE) represent important efforts to establish rules for digital assets. However, they differ in their treatment of issuers, reserves, disclosures and permitted activities. Approval in one jurisdiction does not automatically establish acceptance in another.


Information-sharing requirements create another challenge. Where Travel Rule protocols are implemented differently, payment providers may struggle to exchange information about transaction participants consistently. This can introduce friction even when the underlying transfer is technically straightforward.
The answer is not necessarily a single global rulebook.

Countries have different legal systems and regulatory priorities. What the industry needs is greater compatibility between those systems: clearer expectations for cross-border transactions, more consistent information-sharing arrangements and practical ways for compliant providers to operate across jurisdictions.


For businesses, regulatory predictability is part of payment reliability. Companies need to understand the conditions under which funds can be transferred, held or released before committing to a payment method.


The Banking Relationship Still Matters


Stablecoins may change how value moves, but they do not eliminate the need to connect digital assets with conventional money. Businesses still need access to fiat currencies, dependable liquidity and banking services that support their operations.
That connection remains a weakness in parts of the market.

Liquidity can be spread across different issuers and blockchain networks, while some banks have chosen to reduce their exposure to digital asset companies rather than develop services for them.


The broader lesson is that blockchain infrastructure cannot operate in isolation. Its commercial usefulness depends partly on the strength of the institutions and services that connect it to the wider financial system.


Reliability Is What Will Make the Difference


None of this means that compliance controls should be weakened. Stablecoin issuers and payment providers must be able to respond to sanctions requirements, suspicious activity and other legitimate reasons to restrict transactions. But businesses also need transparency about why a payment has been held, what steps are required to resolve the issue and who is responsible for communicating the outcome.


Smart contracts can automate agreed payment conditions, but they cannot independently settle every legal dispute or reconcile conflicting requirements across jurisdictions. Those responsibilities must be addressed through contracts, institutions and operating procedures designed around the realities of cross-border commerce.


The next stage of stablecoin adoption will depend on how well the industry deals with these less visible parts of the payment experience. Better settlement technology is valuable, but it must be matched by dependable banking access, compatible regulatory arrangements and clear responsibility when transactions do not go to plan.


For businesses, the question is not simply whether stablecoins can move money faster. It is whether they can make international payments more predictable, easier to manage and less costly in practice.


That is the standard the industry must meet if stablecoins are to become more than an alternative way to transfer digital value.

(Author Info: Jack Tang is an accomplished fintech entrepreneur, at the intersection of payments infrastructure and digital assets. As Co-founder & CEO of London-based BoomFi, Jack leads the platform’s work in crypto payment infrastructure. He has over ten years of experience in entrepreneurship, building and scaling businesses across consumer and enterprise markets.)
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Pay10 Announces Strategic Partnerships at Dubai FinTech Summit 2026, Advancing the UAE’s Digital Payments Ecosystem 

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Pay10, a UAE-regulated financial technology company, today announced a series of strategic partnerships, commercial agreements and Memoranda of Understanding (MoUs) at Dubai FinTech Summit 2026. The announcements mark a step towards expanding digital payment choices and supporting the UAE’s transition towards real-time, interoperable and account-based payments, in alignment with the Central Bank of the UAE’s Financial Infrastructure Transformation (FIT) Programme. 

Pay10’s partnerships with leading brands, including GEMS, Jumbo Electronics, Bikanervala, Allday, Just Gold and Save In Gold, span education, retail, food and beverage and specialised commerce. With live deployments already in place at GEMS, Bikanervala, Allday and Just Gold, Pay10 is extending its payment ecosystem across everyday consumer and business transactions. 

Building a Connected Payments Ecosystem 

Pay10 brings together instant payments, Open Finance, digital accounts, domestic card infrastructure and merchant payment acceptance through an integrated platform. 

Directly integrated with Aani, Pay10 enables instant payments and supports account-based payment experiences. Its Open Finance capabilities allow consumers to securely connect supported bank accounts, access consolidated financial information and monitor spending through one application. Its Jaywan issuance capabilities also enable eligible wallet customers to access domestic card payments across POS terminals, ATMs and e-commerce channels. 

For merchants, the platform offers multiple payment acceptance options, including Pay by Pay10, Pay by Bank, card acceptance, interoperable QR payments, payment links and digital payouts. Its proprietary POS application, QR and soundbox solutions are supported by an in-house Terminal Management System. 

Through supported account-based payment methods, merchants can access funds in real time, helping improve cash flow and reduce payment acceptance costs, with potential savings of up to 70% in applicable use cases. Pay10 also reports transaction success rates of over 90% across its integrated technology infrastructure. 

Strategic Partnerships and Collaborations 

The partnerships with GEMS and Jumbo Electronics aim to expand digital payment choices and improve collection efficiency across education and consumer retail. Existing deployments with GEMS, Bikanervala, Allday and Just Gold demonstrate the application of Pay10’s payment solutions across different commercial environments. 

Allday, a leading convenience chain in the region, presents an opportunity to explore the impact of digital payment solutions across high-frequency, small-value transactions. 

Pay10 also announced several MoUs to explore emerging financial use cases. Its partnership with Yalla Financial Solutions, part of Fintra Holding, will explore bank-account-based wallet funding through Open Finance. 

Additionally, our collaboration with TotalPay will enable TotalPay to access Pay10’s merchant payment acceptance capabilities through its technology platform and integrations. The partnership aims to expand merchant payment choices and simplify the adoption of emerging payment solutions. 

Dr. Waleed Sadek, Founder & CEO of Yalla Financial Solutions, said: “We are pleased to explore this strategic collaboration with Pay10, reflecting our shared vision of building a more connected and accessible financial ecosystem. Through Open Finance and account-based wallet funding, we aim to unlock new opportunities for seamless digital payments and enhance the financial experience for businesses and consumers across the region.” 

Supporting the UAE’s Financial Infrastructure 

Pay10’s strategy aligns with the Central Bank of the UAE’s FIT Programme through the adoption of domestic payment infrastructure, including Aani, Jaywan and Open Finance. By investing in direct infrastructure connectivity and proprietary technology, the company aims to support greater interoperability, financial inclusion and more efficient payment experiences. 

Harry Gill, Founder & Chairman, Pay10, said: “The UAE has laid the foundations for the future of finance, and our goal is to make it accessible to everyone. Pay10 is building a UAE-based alternative payment ecosystem that brings together domestic payment infrastructure, Open Finance, accounts, cards and merchant solutions. Our partnerships with GEMS, Jumbo Electronics, Bikanervala, Allday and Just Gold reflect growing confidence in this vision. We remain committed to advancing the UAE’s financial ambitions through a connected, interoperable ecosystem built to scale globally.” 

Our collaboration with TotalPay will enable it to access Pay10’s payment acceptance capabilities for merchants through TotalPay’s technology platform and integrations. The partnership aims to expand merchant payment choices and simplify the adoption of emerging payment solutions. 

With further agreements, product launches and integrations in development, Pay10 aims to expand its consumer and merchant capabilities across the UAE and international markets. 

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