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PURSUIT OF A SIZABLE OPPORTUNITY
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Tech Mahindra Ltd is a specialist provider of connected solutions and the company recently entered into a partnership with Etisalat in the region to target the enterprise segment. Madhur Kripal, Associate Vice President – Sales at Tech Mahindra of Tech Mahindra explains how the company is working to make this partnership succeed
You have entered into a partnership with Etisalat. Please discuss the focus of this partnership
Etisalat has been a large customer for us since 2006 through Siemens in Egypt and later when we did a large project when Etisalat came to India. Tech Mahindra has expertise and experience in helping the Telcos in addressing the enterprise space. We have worked with the likes of British Telecom. We are focusing on Managed services, enterprise security, IT outsourcing etc. The portfolio is wide but we are focusing on the three growth areas.
Do telecom operators have specific advantages offering ICT services to the enterprise?
Telcos have established relationships with enterprise customers for voice. However, voice revenues globally are declining and data revenues are the key. Telecom operators are therefore looking for alternative revenues streams. The OTT (over the top) players like Google, Apple for instance are eating into the traditional market space of Telecom companies. Realizing this, telecom companies are now offering ICT services to their enterprise customers who are already buying the voice services from them. telecom operators already are trusted names and it would be easier for them. They would need systems integrators who can build these solutions which they can take to their customers. This is where the partnership between Etisalat and Tech Mahindra comes in.
Elaborate on the Application Trust Center
We showcased the Application Trust center at GITEX. If you look at security today for a Bank or any enterprise, etc, they are mostly focused on perimeter security but not so much on Application security itself. A lot of customers may buy the applications first and then think of security later. What we are telling them is that they can think of the application security layer even as they are building up applications.
The Application Trust center enables the enterprise customer to form a security and governance layer that can inform the CIO about what Applications in IT landscape are safe. There is a dashboard that clearly informs the CIO about the vulnerabilities that need to be addressed at the Application level and this is not taken care of by UTMS. This Application Trust Control is offered as a service from our end. This is being hosted with Etisalat white-labelled and Etisalat will then sell it into the market space.
Discuss the opportunities in the large enterprise or government accounts for ICT integration that you can address
Today, large government entities would want to outsource their applications which are varied. Telecom operators have typically stayed away from this space. Etisalat wants to address this space. This is where an experience ICT integrator like Tech Mahindra can come in and augment their capabilities. We can take over the IT assets of the customer and run it for them on their behalf.
Many of the enterprise, government entities, Banks etc are looking at migrating from their data centre to a hosted data center. With our expertise, we can help in consulting the customers to get this done. Similarly, we run the applications for them if required. We will address these requirements as they come up from enterprise customers of Etisalat.
We will additionally address the demand part also. It is in our interest also to make this partnership succeed.
You reach out to customers outside this partnership as well. Do you see this a conflict?
This is another channel. If you look at typical large enterprise entities and Banks, they will trust an operator like Etisalat and it therefore becomes easier to access these customers and win their trust. They have not addressed this space end to end earlier and now they want to do this. We are not exclusive partners for Etisalat but we are investing significantly to make this a success. We have a few leads being negotiated currently. We are currently working with Etisalat in the UAE and based on the success, will look at the other markets.
Financial
Dhruva to Rebrand as Ryan Across the Middle East, Signaling Unified Global Brand
Dhruva will adopt the Ryan brand across the UAE and Saudi Arabia by the end of 2026, uniting the practice with Ryan’s global identity and international platform.
Dhruva, a leading tax consultancy firm in the Middle East, and Ryan, a leading global tax services and software provider, today announced that Dhruva will transition to the Ryan brand across the United Arab Emirates (UAE) and the Kingdom of Saudi Arabia. The rebranding will be completed by the end of 2026, bringing the practice under Ryan’s global identity and reinforcing its position as part of the world’s leading global-scale specialist in business tax.
The transition marks the next phase of the strategic joint venture announced in 2025 and reflects the continued integration of Dhruva’s regional capabilities with Ryan’s global platform, technology, and international resources. Clients across the Middle East will continue to benefit from the same trusted advisory teams, enhanced by access to Ryan’s worldwide expertise and service capabilities.
“The Middle East has been a strategic growth market for us for many years, and we have built a strong advisory practice founded on deep client relationships, technical excellence, and local market understanding,” said Dinesh Kanabar, Founder, Chairman, and CEO, Dhruva Advisors and Vice Chairman, Ryan.
“The transition to the Ryan brand marks a significant milestone in our journey and reflects the strength of our partnership. By combining our regional expertise with Ryan’s global scale, technology, and international capabilities, we are creating an even stronger platform to support clients across the region as they navigate an increasingly dynamic and evolving tax landscape.”
“The Middle East is one of the most important growth markets for tax advisory services globally, and we are investing in the region with a long-term view,” said Tom Shave, President of Ryan’s European and Asia-Pacific Operations. “Uniting under the Ryan brand strengthens how we serve clients across the UAE, Saudi Arabia, and Europe—bringing seamless access to our global expertise, technology, and international resources through one trusted platform. This transition marks an important milestone in our integration and reinforces our commitment to the region’s future.”
Ryan will continue to invest in its Middle East operations, expanding its team, capabilities, and regional presence across key markets, including Dubai, Abu Dhabi, and Riyadh. The practice provides comprehensive tax advisory services spanning corporate tax, value-added tax (VAT) and indirect tax, transfer pricing, mergers and acquisitions (M&A) tax structuring, research and development (R&D), and cross-border compliance.
“The response from our clients over the past year has been the clearest validation of this partnership,” said Nimish Goel, Leader, Middle East, Dhruva, a Ryan Affiliate. “From the outset, our teams have been integrating Ryan’s global capabilities in technology, specialized expertise, and best practices into the work we already lead in the region. Adopting the Ryan brand is the natural next step. It is the same people and the same trusted relationships, now carrying the name of the largest Firm in the world dedicated exclusively to business taxes.”
The rebranding will be implemented in phases during the second half of 2026, with signage, visual identity, and digital properties transitioning to the Ryan brand across the region.
News
GFH Partners Manrre REIT (CEIC) PLC and Palmon Group unveil new temperature-controlled chemical warehouse in JAFZA
GFH Partners Manrre REIT (CEIC) PLC (“Manrre” or “the Fund”), managed by GFH Partners Ltd. (“GFH Partners”), together with its development manager Palmon Group FZCO (“Palmon Group”), today announced the opening of a specialised temperature-controlled chemical warehouse in Jebel Ali Free Zone (Jafza), further expanding the Fund’s Grade A logistics portfolio.
The inauguration ceremony was held in the presence of Mr Abdulla Bin Damithan, CEO and Managing Director, DP World GC, alongside senior officials and dignitaries from Jebel Ali Free Zone, GFH Partners, and Palmon Group.
Purpose-built and developed by Palmon Group to meet stringent international safety and compliance standards, the new facility reflects the rising regional demand for certified chemical storage infrastructure that supports manufacturing, energy, industrial services, and third-party logistics. The warehouse is situated on a 180,000sq ft plot with a built-up area of 112,000 sq ft, divided into three temperature-controlled chambers that reach a maximum height of 13 metres. The warehouse has been designed with advanced Early Suppression Fast Response (ESFR), and in-rack sprinkler systems to ensure safety and resilience across all operations.
The facility’s layout allows storage of a diverse range of hazard-classified chemicals. One chamber is configured for UN Class 3 and 4 chemicals, a second accommodates UN Class 5 chemicals, while the third has been developed for UN Class 6, 8, 9 and non-regulated materials. The warehouse offers capacity for 17,400 pallets and includes nine loading docks and three loading bays. The office space has been intentionally limited to three percent of the total built-up area, maximising operational efficiency and warehouse utility.
Speaking on the launch, Kunal Lahori, CEO of Palmon Group and Board Member of Manrre, said: “This new facility brings together precision engineering, regulatory compliance, and long-term value creation. Specialised chemical storage requires a high degree of control and risk management, and we have developed this warehouse to meet those expectations while offering flexibility and scalability for tenants. As one of the earliest developers in Jafza, Palmon Group remains committed to supporting the UAE’s logistics and industrial growth.”
Mohamed Ali, Head of GCC at GFH Partners, said: “The opening of this warehouse marks another important milestone in the expansion of the GFH Partners Manrre REIT portfolio, particularly in mission-critical industrial and logistics assets that serve high-growth sectors. The UAE continues to see strong demand for specialised storage solutions, and this facility reinforces our strategy to develop resilient, future-ready assets that deliver long-term value for our investors.”
The logistics hub is now fully operational and is leased to Safe Logistics. The new facility is expected to play a significant role in strengthening regulated supply chains and supporting Dubai’s position as one of the region’s foremost logistics and industrial hubs.
News
Big Ticket joins DP World ILT20 Season 4 as Official Partner
Big Ticket, the largest and longest-running guaranteed raffle draw in the Middle East (known for cash prizes, dream luxury cars, gold bars and coins) has joined the DP World International League T20 Season 4 as an Official Partner.
In recent years, Big Ticket has become more than just a raffle, it has gained the reputation of being a brand built around rewarding dreams and celebrating ambition, growing into one of the region’s largest and one of the most anticipated monthly draws in the UAE.
DP World ILT20 – the 34-match cricketing extravaganza – the biggest T20 tournament in the region featuring some of the most renowned global cricket stars is currently being played at the Dubai International Stadium, Zayed Cricket Stadium, Abu Dhabi and Sharjah Cricket Stadium.

DP World ILT20 Head of Partnerships Ishan Chopra: “We are delighted to welcome a UAE born raffle giant like Big Ticket as an Official Partner of the DP World ILT20. Their legacy of helping dreams come true aligns perfectly with our vision of delivering unforgettable, fan-first experiences across the league. This partnership strengthens our commitment to creating moments of excitement both on and off the field, and we look forward to elevating Season 4 together. With a household name like Big Ticket on board, we are confident of unlocking even more opportunities for fans to engage, celebrate and go All In for Cricket.”
Meanwhile, DP World ILT20 match tickets across all categories are available for the remaining tournament matches. Various spectator stand tickets start at AED 20 and hospitality packages start from AED 325. Fans can also book the new Sixes Lounge experience for AED 395, which includes unlimited food and beverages. Tickets can be purchased by visiting tickets.ilt20.ae or Virgin Megastores.
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