Connect with us

News

TAKING THE LEAD

Published

on

Updated : May 11, 2014 0:0  ,
By Editor

As one of the two ISPs in the UAE, Du has a great reach into the enterprise segment through it voice and data services. It has also built up leading edge capacities and competence in IT Managed services and is looking to make further inroads. Hany Fahmy Aly, Executive Vice President, Enterprise Business at du discusses elaborately on the ISP’s range of offerings in Managed Services


Discuss du’s consulting and Managed Services available for the B2B enterprise segment

A managed service is defined as the remote management of information technology to support a business customer’s processes. A managed service typically includes remote provisioning and trouble management, remote monitoring of all solution elements, detailed service-level agreements, and contracts that extend beyond one year.

We offer a range of managed services for our business customers. Our consultative approach helps to understand enterprise’s business needs and develop tailored solutions. All solutions are based on proven methodologies and have been designed to ensure a transparent, impartial, and meets business challenges.

Our managed Services has five key portfolios. Global Managed Services helps organisations stay connected seamlessly to their international business locations around the world by tapping into our secure and fully-resilient global MPLS network. Du’s Business Cloud solutions offer organization the ability to leverage benefits of private, public or hybrid cloud backed by industry leading Colocation services. Our Managed Security services allow customer to focus on business while du managed security services take all the operational challenged and stay ahead of the evolving treat landscape. Managed Video Conferencing as a service allows organisations to collaborate quickly and efficiently.  On the Mobility front, our range of services includes Mobile Device Management (MDM) and Machine to Machine (M2M) communications.

Are these services available throughout the UAE? Any other territories outside the UAE?

Our Managed Services are predominately designed for UAE-based business customers, however, businesses are increasingly going global and therefore we have partnered with services providers across the globe to ensure that customers are able to connect their overseas branches together. The feature rich Global Managed Services allows customers to use du’s MPLS network to experience next generation features with inherently self-healing network.

Do you see a growing demand for such managed network services and others from the Enterprise segment?

Managed Connectivity, mobility and managed security are the highest growth markets, being driven by the need of organisations to roll out next generation networks and secure them (a key activity for all), in order that they are subsequently able to attain the many business benefits of a highly connected and mobile workforce. Enterprises realize that efficient and costs effective ICT infrastructure is not only necessity but also help them to gain competitive advantage. Our Managed Services allows them to focus on their core business without worrying about managing ICT infrastructure.

Do you provide these services with your own in-house technical services team or through partnerships with other integrators in the region?

We have developed expertise over the years to offer a complete range of Managed Services. Our typical engagement with customers for Managed Services begins with a team of pre-sales Engineers who understand customer’s business and technical requirements and design solutions specifically to meet their needs.  Once a customer signs off the proposal, our project management teams ensure that all activities are synchronized and delivered efficiently. After delivering services successfully, our services management team takes care of the customer throughout the lifecycle of the service.

What are the virtualized solutions that you provide? Discuss demand for these in region.

Cloud is a game changing phase of IT that is not only impacting the way computing services are and will be delivered, but also the way in which users will use IT. Cloud makes a compelling business case on both technical and commercial aspects. It replaces CAPEX component of the IT infrastructure with a ‘Pay-as-you-grow’ or OPEX model. At the same time, it offers non-commercial benefits such as scalability and ease of implementation. These benefits of Cloud help organizations quickly source computing resources On-Demand. Today, Cloud is a reality that has just begun to realize its potential.

Among many other projects, our ‘College on the Cloud’ (http://www.du.ae/en/about/media-centre/newsdetails/du-and-IHC-join-hands-to-make-College-on-Cloud-a-reality is one of the leading cloud projects which we have successfully delivered.

Continue Reading

Financial

Dhruva to Rebrand as Ryan Across the Middle East, Signaling Unified Global Brand

Published

on

Dhruva will adopt the Ryan brand across the UAE and Saudi Arabia by the end of 2026, uniting the practice with Ryan’s global identity and international platform.

Dhruva, a leading tax consultancy firm in the Middle East, and Ryan, a leading global tax services and software provider, today announced that Dhruva will transition to the Ryan brand across the United Arab Emirates (UAE) and the Kingdom of Saudi Arabia. The rebranding will be completed by the end of 2026, bringing the practice under Ryan’s global identity and reinforcing its position as part of the world’s leading global-scale specialist in business tax.

The transition marks the next phase of the strategic joint venture announced in 2025 and reflects the continued integration of Dhruva’s regional capabilities with Ryan’s global platform, technology, and international resources. Clients across the Middle East will continue to benefit from the same trusted advisory teams, enhanced by access to Ryan’s worldwide expertise and service capabilities.


“The Middle East has been a strategic growth market for us for many years, and we have built a strong advisory practice founded on deep client relationships, technical excellence, and local market understanding,” said Dinesh Kanabar, Founder, Chairman, and CEO, Dhruva Advisors and Vice Chairman, Ryan.

“The transition to the Ryan brand marks a significant milestone in our journey and reflects the strength of our partnership. By combining our regional expertise with Ryan’s global scale, technology, and international capabilities, we are creating an even stronger platform to support clients across the region as they navigate an increasingly dynamic and evolving tax landscape.”


“The Middle East is one of the most important growth markets for tax advisory services globally, and we are investing in the region with a long-term view,” said Tom Shave, President of Ryan’s European and Asia-Pacific Operations. “Uniting under the Ryan brand strengthens how we serve clients across the UAE, Saudi Arabia, and Europe—bringing seamless access to our global expertise, technology, and international resources through one trusted platform. This transition marks an important milestone in our integration and reinforces our commitment to the region’s future.”


Ryan will continue to invest in its Middle East operations, expanding its team, capabilities, and regional presence across key markets, including Dubai, Abu Dhabi, and Riyadh. The practice provides comprehensive tax advisory services spanning corporate tax, value-added tax (VAT) and indirect tax, transfer pricing, mergers and acquisitions (M&A) tax structuring, research and development (R&D), and cross-border compliance.


“The response from our clients over the past year has been the clearest validation of this partnership,” said Nimish Goel, Leader, Middle East, Dhruva, a Ryan Affiliate. “From the outset, our teams have been integrating Ryan’s global capabilities in technology, specialized expertise, and best practices into the work we already lead in the region. Adopting the Ryan brand is the natural next step. It is the same people and the same trusted relationships, now carrying the name of the largest Firm in the world dedicated exclusively to business taxes.”


The rebranding will be implemented in phases during the second half of 2026, with signage, visual identity, and digital properties transitioning to the Ryan brand across the region.

Continue Reading

News

GFH Partners Manrre REIT (CEIC) PLC and Palmon Group unveil new temperature-controlled chemical warehouse in JAFZA

Published

on

GFH Partners Manrre REIT (CEIC) PLC (“Manrre” or “the Fund”), managed by GFH Partners Ltd. (“GFH Partners”),  together with its development manager Palmon Group FZCO (“Palmon Group”), today announced the opening of a specialised temperature-controlled chemical warehouse in Jebel Ali Free Zone (Jafza), further expanding the Fund’s Grade A logistics portfolio.

The inauguration ceremony was held in the presence of Mr Abdulla Bin Damithan, CEO and Managing Director, DP World GC, alongside senior officials and dignitaries from Jebel Ali Free Zone, GFH Partners, and Palmon Group.

Purpose-built and developed by Palmon Group to meet stringent international safety and compliance standards, the new facility reflects the rising regional demand for certified chemical storage infrastructure that supports manufacturing, energy, industrial services, and third-party logistics. The warehouse is situated on a 180,000sq ft plot with a built-up area of 112,000 sq ft, divided into three temperature-controlled chambers that reach a maximum height of 13 metres. The warehouse has been designed with advanced Early Suppression Fast Response (ESFR), and in-rack sprinkler systems to ensure safety and resilience across all operations.

The facility’s layout allows storage of a diverse range of hazard-classified chemicals. One chamber is configured for UN Class 3 and 4 chemicals, a second accommodates UN Class 5 chemicals, while the third has been developed for UN Class 6, 8, 9 and non-regulated materials. The warehouse offers capacity for 17,400 pallets and includes nine loading docks and three loading bays. The office space has been intentionally limited to three percent of the total built-up area, maximising operational efficiency and warehouse utility.

Speaking on the launch, Kunal Lahori, CEO of Palmon Group and Board Member of Manrre, said: “This new facility brings together precision engineering, regulatory compliance, and long-term value creation. Specialised chemical storage requires a high degree of control and risk management, and we have developed this warehouse to meet those expectations while offering flexibility and scalability for tenants. As one of the earliest developers in Jafza, Palmon Group remains committed to supporting the UAE’s logistics and industrial growth.”

Mohamed Ali, Head of GCC at GFH Partners, said: “The opening of this warehouse marks another important milestone in the expansion of the GFH Partners Manrre REIT portfolio, particularly in mission-critical industrial and logistics assets that serve high-growth sectors. The UAE continues to see strong demand for specialised storage solutions, and this facility reinforces our strategy to develop resilient, future-ready assets that deliver long-term value for our investors.”

The logistics hub is now fully operational and is leased to Safe Logistics. The new facility is expected to play a significant role in strengthening regulated supply chains and supporting Dubai’s position as one of the region’s foremost logistics and industrial hubs.

Continue Reading

News

Big Ticket joins DP World ILT20 Season 4 as Official Partner

Published

on

A professional cricket player for the Desert Vipers in mid-swing during a match. The batsman is wearing a dark green and black patterned jersey with red accents, a red helmet, and black protective leg pads. He is holding a wooden cricket bat high in a follow-through motion after playing a shot. The background shows a crowded stadium with purple and blue seating and a "DP World" branded wicket.

Big Ticket, the largest and longest-running guaranteed raffle draw in the Middle East (known for cash prizes, dream luxury cars, gold bars and coins) has joined the DP World International League T20 Season 4 as an Official Partner.

In recent years, Big Ticket has become more than just a raffle, it has gained the reputation of being a brand built around rewarding dreams and celebrating ambition, growing into one of the region’s largest and one of the most anticipated monthly draws in the UAE.

DP World ILT20 – the 34-match cricketing extravaganza – the biggest T20 tournament in the region featuring some of the most renowned global cricket stars is currently being played at the Dubai International Stadium, Zayed Cricket Stadium, Abu Dhabi and Sharjah Cricket Stadium.

A cricket player from the Abu Dhabi Knight Riders standing at the crease, ready to receive a ball. The player is dressed in a purple and gold uniform with matching gold-colored leg pads and a gold helmet. He holds the bat upward in a standard batting stance. The stadium background features blue seats, a "UAE Cricket" sign, and another player in an orange uniform in the distance.

DP World ILT20 Head of Partnerships Ishan Chopra: “We are delighted to welcome a UAE born raffle giant like Big Ticket as an Official Partner of the DP World ILT20. Their legacy of helping dreams come true aligns perfectly with our vision of delivering unforgettable, fan-first experiences across the league. This partnership strengthens our commitment to creating moments of excitement both on and off the field, and we look forward to elevating Season 4 together. With a household name like Big Ticket on board, we are confident of unlocking even more opportunities for fans to engage, celebrate and go All In for Cricket.”

Meanwhile, DP World ILT20 match tickets across all categories are available for the remaining tournament matches. Various spectator stand tickets start at AED 20 and hospitality packages start from AED 325. Fans can also book the new Sixes Lounge experience for AED 395, which includes unlimited food and beverages. Tickets can be purchased by visiting tickets.ilt20.ae or Virgin Megastores.

Continue Reading

Trending

Copyright © 2023 | The Integrator