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Xerox survey claims SMBs looking for paper-free solutions

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More than 80 percent of small/mid-size businesses (SMBs) want to cut paper out of the way they invoice, report financials, manage legal and human resource forms, and handle other time consuming processes, according to a Xerox survey.

The survey of more than 1,000 companies in the United States, United Kingdom, France and Germany shows respondents expect to make the change during the next 12 months.

Nearly half (46 percent) of respondents confirmed that a significant amount of time is wasted on paper-intensive processes and 6 out of 10 view this as having a major impact on their bottom line. SMBs in Germany (51 percent) and the United States (50 percent) cited they spend the most time, followed by the United Kingdom (43 percent) and France (37 percent).

As SMBs prepare to digitize their paper processes, most will turn to experts for recommendations since only 1 in 5 respondents are aware of existing paper-free solutions in the market. The study shows that 47 percent will go to an office equipment dealer, 1 out of 4 will look to their IT reseller and 37 percent will turn to the product manufacturer.

“Change can be overwhelming for SMBs, but there are many ways to evolve in the right direction,” said John Corley, president, Channel Partner Operations, Xerox. “As SMBs embark on their digitization journey, it’s important to understand how technology – such as apps on printers and managed print services – can support their vision and strategy to achieve successful digital transformation.”

Priorities driving business decisions
The survey, conducted by independent market research firm Coleman Parkes Research, shows increasing productivity as a top priority for SMBs, along with growth and reduced printing costs. Other findings include:

• Overall, 28 percent reported they are well advanced with respect to implementing their plans to digitize paper processes, with France (33 percent) being furthest along.
• U.S. SMBs are lagging in their plans to digitize processes with 41 percent citing they have just started, compared to the average (37 percent).
• Twelve percent of all SMBs are one to three years away from implementation.
In addition to focusing on digitization and automation, SMBs are also exploring other areas to improve productivity, including:

• Managed Print Services (MPS): Of the SMBs surveyed, 42 percent have an MPS contract, while 40 percent said they plan to put an MPS contract in place within the next year. Sixty-six percent spend more than $1,000 USD each month for printing activities, a significant cost of doing business. Companies with MPS contracts cited reduced costs, decreased paper consumption and improved tracking of print costs as top benefits.

• Mobility: By the end of 2017, 23 percent of SMBs believe mobile devices will be completely integrated with their workflow processes. Today, 66 percent of SMBs include mobile printing in their mobility initiatives, while 27 percent plan to within the next year. The main drivers include increasing productivity of mobile workers, meeting customers’ needs for remote information, and improved and faster customer service.

• Security: It’s becoming increasingly important for SMBs to secure business-critical information across all technology with the rapid growth of data. As a result, 56 percent of SMBs currently include printers and/or multifunction printers in their security strategies.

SMBs in the United States and Western Europe spend $40 billion USD annually on office equipment and related print services1. Helping these businesses improve their processes has been a major focus for Xerox. The company has introduced a variety of solutions to help SMBs automate processes, improve mobility and reduce printing costs through MPS. Xerox’s ConnectKey® technology automates manual paper-dependent processes and makes it easier for mobile users to collaborate and work more effectively, even outside of the office. Xerox also leverages partnerships with Cisco and McAfee for a multi-layered approach to securing printers.

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THE BIG CHILL CAFÉ INTRODUCES A COMFORT-DRIVEN IFTAR MENU THIS RAMADAN

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This Ramadan, The Big Chill Café at Dubai Hills Mall invites guests to slow down, gather, and break their fast with a specially curated Iftar menu that blends comforting classics with generous portions and familiar flavours.

Designed for families, friends, and casual Ramadan catch-ups, the Iftar offering reflects The Big Chill Café’s signature style – wholesome, indulgent, and feel good – served in a relaxed café setting.

Guests can begin their meal with a selection of starters such as Minestrone Soup, Mediterranean Mezze with Hummus and Muhammara, Crispy Calamari, Chicken Tenders, or Panko-crumbed Prawns. The menu then moves into hearty mains, featuring crowd favourites including Penne Primavera, Creamy Mushroom Chicken Pasta, Saffron Risotto with Prawns, Hand-tossed Pizzas, and flavourful grill options.

For those looking to elevate their Iftar, the grill selection includes Grilled Chicken Breast, Slow-cooked Lamb Shank, Flame-grilled Steak with Cowboy Butter, and Tuscan-style Salmon, available with a small supplement.

To finish, The Big Chill Café turns up the indulgence with a dessert selection made for lingering over conversations. Guests can dive into the signature Molten Dubai Lava Cake with its rich and flowing centre, enjoy the comforting sweetness of Banoffee Pie, or opt for the fragrant Saffron Tres Leches Cake. Lighter yet nostalgic options like Date Ice Cream and crowd-favourite Biscoff Ice Cream round off the experience, offering something for every kind of sweet craving after Iftar.

Whether it’s a relaxed weekday Iftar or a long catch-up after prayers, The Big Chill Café’s Ramadan menu offers a warm and satisfying way to come together this holy month.

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VERTIVANNOUNCES NEW AI-POWERED PREDICTIVE MAINTENANCE SERVICE FOR MODERN DATA CENTERS AND AI FACTORIES

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A person sits in front of multiple computer monitors displaying system dashboards, performance analytics, and code, monitoring data center operations inside a Vertiv facility.

Vertiv (NYSE: VRT), a global leader in critical digital infrastructure, today announced the launch of Vertiv™ Next Predict, an AI-powered managed service that fundamentally transforms data center maintenance. Moving beyond traditional time-based and reactive models, the service industrializes operations by analyzing asset behavior before risks materialize. Vertiv Next Predict is the latest advancement in Vertiv’s integrated AI infrastructure portfolio, designed to deliver predictive intelligence across power, cooling, and IT systems—creating a unified, resilient foundation for AI-driven data centers.

As AI workloads reshape the data center landscape, facilities require improved visibility and control across critical infrastructure to maintain operational continuity and performance at scale. Implementing advanced analytics and predictive maintenance strategies helps organizations address these challenges and maintain consistent performance across distributed environments.

“Data center operators need innovative technologies to stay ahead of potential risks, as compute intensity rises and infrastructures evolve,” said Ryan Jarvis, vice president of the global services business unit at Vertiv. “Vertiv Next Predict helps data centers unlock uptime, shifting maintenance from traditional calendar-based routines to a proactive, data-driven strategy. We move from assumptions to informed decisions, by continuously monitoring equipment condition and enabling risk mitigation before potential impacts to operations.”

Vertiv Next Predict leverages AI-based anomaly detection to continuously analyze operating conditions and identify deviations from expected behaviors at an early stage, and a predictive algorithm that assesses potential operational impact to determine risk and prioritize response. Root cause analysis then isolates the contributing factors to support efficient and targeted resolution. Based on system data and the specific operational context, prescriptive actions are defined and carried through to execution, with corrective measures performed by qualified Vertiv™ Services personnel.

Engineered for versatility and future growth, Vertiv™ Next Predict currently supports a broad and expanding range of Vertiv™ power and cooling platforms—including battery energy storage solutions (BESS) and liquid cooling components. More importantly, the service is designed with scalability in mind, to enable seamless integration with future data center technologies as part of a unified, grid-to-chip service architecture. This forward-looking approach means customers can adopt Vertiv Next Predict today, with the knowledge that it can evolve alongside their infrastructure needs.

The Vertiv Services organization has decades of service experience in critical digital infrastructure, a global network of Vertiv-trained technicians, and AI-powered analytics.

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BREAK YOUR FAST WITH MEDITERRANEAN FLAVOURS AT CUISINES, HOLIDAY INN DUBAI AL MAKTOUM AIRPORT

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Mediterranean Ramadan dessert display at Holiday Inn Dubai Al Maktoum Airport featuring kataifi, pistachio pastries, and a large tray of knafeh decorated with “Ramadan Kareem” in pistachio powder.

Celebrate the Holy Month with Mediterranean-inspired Iftar and Suhoor at Cuisines, Holiday Inn Dubai Al Maktoum Airport, from 16th February to 18th March 

This Ramadan, Cuisines Restaurant at Holiday Inn Dubai Al Maktoum Airport invites guests to gather, unwind, and savour the spirit of the Holy Month with thoughtfully curated Iftar and Suhoor experiences inspired by Mediterranean flavours.

Iftar Experience
As the sun sets, guests are welcomed to break their fast with a generous Mediterranean spread, featuring authentic flavours, comforting classics, and seasonal favourites. Designed for relaxed evenings and meaningful moments, the Iftar offering is set in a warm and welcoming atmosphere, ideal for family gatherings, friends, or quiet reflection.

  • Dates: 16 February – 18 March
  • Timings: Sunset – 8:30 PM

Layali Mediterranean Suhoor
For late-night diners, Cuisines presents Layali Mediterranean Suhoor, a light yet nourishing Suhoor experience designed to keep you fueled through the fasting hours. Expect a selection of Mediterranean bites in a calm, laid-back setting, perfect for winding down before the day begins.

  • Dates: 16 February – 18 March
  • Timings: 12:00 AM – 3:30 AM

Whether joining for Iftar or Suhoor, Cuisines offers a simple, flavour-forward Ramadan experience centred on good food and togetherness.
Location: Cuisines Restaurant, Holiday Inn Dubai Al Maktoum Airport

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