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HOW FAR CAN AI DRIVE THE AUTOMOTIVE SECTOR? 

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Ravi Tallamraju, Chief Technology Officer at Petronas Lubricants International, standing with arms crossed in a navy suit against a neutral studio background, wearing a Petronas lapel pin and wristwatch.

Co-authored by:  Giuseppe Pedretti (Regional Managing Director EMEA, PLI)   & Ravi Tallamraju (Chief Technology Officer, PLI) 

The conversations around AI in the automotive industry are often associated with self-driving cars. Yet, it’s the behind-the-scenes applications of AI, from design and diagnostics to driver experience and operational strategy, that are proving to be far more transformative.

Predictive maintenance has emerged as one of AI’s most powerful contributions to the sector. By continuously analysing telematic and operational data, AI enables early detection of mechanical stressors and anticipates component failures before they escalate. This foresight empowers fleet managers and workshops to schedule interventions with precision, minimising service interruptions, extending vehicle longevity, and curbing unnecessary expenditure.

AI-driven maintenance strategies are reshaping operational resilience, providing benefits such as real-time issues diagnosis, automated service reminders, and refined route efficiency, In fact, over half of fleet managers cite predictive analytics as a key lever for reducing overheads and enhancing performance, with nearly a third identifying AI and machine learning as the most influential technologies in fleet management over the next five years. From voice-enabled assistants that coach drivers to connected cameras that detect fatigue, the scope of predictive tools is expanding and ushering in a new era of intelligent, preventative care across the mobility landscape.

These innovations are especially critical for a sector that has faced considerable turbulence. In 2024, the automotive industry grappled with factory closures, supply chain fragmentation, and declining production across Europe and the West. Consumer demand softened under affordability pressures, while rising component costs and inflation compressed margins across the value chain, from workshops to fleet operators. Meanwhile, intensifying competition from Chinese manufacturers continues to push Western businesses to innovate and streamline.

Some argue AI has contributed to these pressures, but is also key to overcoming them. Its ability to convert data into strategic insights and automate complex workflows is helping businesses regain competitiveness, uncover new revenue streams, and reimagine their operating models.

Shifting Gears with AI

By 2032, the global automotive AI market is projected to reach $405 billion, with roughly 75% of automotive enterprises experimenting with at least one GenAI application. While major players are deploying AI across product design, supply chain optimisation, and customer engagement, fast accelerating smaller businesses stand to gain the most.

For these companies, the focus is on enhancing practical tools that drive measurable efficiency. Vehicle telematics, for example, enables workshops to diagnose issues in real time, store service histories, and anticipate future maintenance needs. This reduces reactive repairs and improves outcomes for customers and stakeholders alike.

Another area gaining traction is inventory intelligence. AI-powered forecasting tools analyse historical and repair data to predict parts demand with increasing accuracy. This not only prevents overstocking but ensures critical components are available when needed.

Fleet managers are equally enthusiastic as AI helps maintain uptime, optimise routes, and improve safety. Generative AI is powering in-vehicle voice assistants that guide drivers, flag risky behaviour, and even offer coaching. Connected cameras now detect signs of fatigue or distraction, reducing risk exposure and potential legal liabilities.

In-car connected services are also surging, with adoption expected to grow from 60% in 2024 to over 90% of new vehicles featuring voice assistants by 2028.

Why AI Belongs in Automotive Operations

The numbers speak volumes: the global market for automotive AI is forecasted to grow from $44 billion in 2025 to $74.5 billion by 2030. But beyond the figures, the rationale is clear.

Efficiency is a key driver of change. AI automates routine diagnostics, speeds up service checks, and simplifies documentation – allowing skilled personnel to focus on higher-value tasks. At the same time, these intelligent systems continue to learn and improve over time.

Safety is equally critical. Traditionally, the industry has taken a reactive approach, fixing problems only after they occur. AI transforms this model by enabling proactive vehicle management by detecting potential risks early, preventing failures, and ensuring compliance with increasingly strict safety regulations.

Cost control remains a key priority. In a margin-sensitive industry, even minor delays or downtime can erode profitability. AI helps minimise idle time, identify inefficient driving behaviours, and deliver more precise diagnostics. With fuel costs accounting for up to 40% of fleet expenses, AI plays a crucial role in pinpointing and eliminating waste, leading to more reliable operations and healthier bottom lines.

Still, adoption isn’t universal. Complex tools, fragmented data, and constrained budgets pose real challenges, especially for smaller players who rely more on experience than analytics. That’s precisely where AI excels: transforming existing knowledge into actionable intelligence.

How PETRONAS Lubricants International Uses AI

As a lubricant specialist, PETRONAS Lubricants International (PLI) leverages AI to accelerate R&D. Our models simulate lubricant performance under varied operating conditions, trained on extensive datasets of compositions. This allows us to predict outcomes before physical testing, sometimes revealing unexpected applications beyond automotive.

Smart tech and IoT devices also enable us to forecast lubricant degradation and advise customers on optimal service timing. Our Oil Condition Monitoring (OCM) system analyses samples for contaminants and wear metals, identifying potential issues before they become costly failures. Expert technicians deliver tailored reports that guide oil drain intervals and ensure consistent performance across fleets and machinery. This proactive approach enhances efficiency and extends equipment lifespan through intelligent, data-backed insights.

Internally, AI supports our production health: minimising waste, optimising throughput, and helping us meet sustainability goals by avoiding unnecessary downtime.

What More Can AI Do?

The potential of AI in automotive services is just beginning to unfold. The innovations we have achieved in lubricants alone demonstrate what is possible. As data becomes more accessible and algorithms more refined, even small operations will compete on insight, not just infrastructure. And as those innovations ripple across the sector, the competitive landscape will shift. That shift is coming. Best to be ready and in a position to lead.

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Automotive

Mazal Launches First-of-its-kind Escrow-Protected Marketplace for Premium Number Plates Trading

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Mazal has officially launched its new digital platform, introducing what it describes as the UAE’s first escrow-protected ecosystem dedicated to the buying, selling and trading of premium Dubai number plates.

The platform was unveiled at an exclusive launch event held at a cutting-edge digital and vibrant event venue, bringing together industry stakeholders, collectors, investors and enthusiasts to mark a new chapter in Dubai’s premium number plate market.

The event also featured a live auction – the first of its kind taking place in the UAE for secondary number plates. Mazal premium number plates and premium Mazal IDs were also auctioned, lifting the energy of the evening to an all-time high.

Built around the principles of trust, transparency and security, Mazal aims to bring greater structure and efficiency to a market that has traditionally relied on informal transactions, independent brokers and manual ownership transfers. The platform provides users with a centralised environment where number plates are secured under Mazal’s custody before being made available for trading

Commenting on the occasion, Abdulla Al Meer, Co-Founder & Chairman, Mazal, said: “Building a credible market requires more than technology; it requires trust, governance and a clear framework around ownership and transactions. With my experience in Dubai’s number plate industry and its regulatory landscape, I have seen first-hand the importance of creating processes that protect both the asset and the people involved in a transaction. Mazal brings these principles together through verified ownership, secure payments and a transparent transaction journey, setting a stronger standard for the market.”

Adding to this, Ahmad Al Nasser, Co-Founder & CEO, Mazal, said: “Dubai’s premium number plate market has developed into a sophisticated trading environment, with plates increasingly recognised for their scarcity, value and long-term potential. Having spent years close to the commercial side of this industry, I have seen the need for a platform that can bring greater efficiency, transparency and accessibility to the way these assets are traded. Mazal is designed to provide that structure while preserving what makes this market unique.”

Mazal enables users to browse and list premium number plates, participate in live auctions and complete transactions through a protected escrow process. Under its transaction framework, buyers’ funds are securely held from the moment a deal is agreed and are released only once the official ownership transfer has been confirmed.

To further support secure and convenient transactions, Mazal has partnered with Transguard to facilitate reliable cash collection services for clients who choose to make payments through this method. The partnership adds an additional layer of convenience for customers while supporting the platform’s broader focus on secure and transparent transactions.

The platform also introduces data-driven valuations, with premium plates assessed against factors including transaction history, market demand, rarity and number patterns. This is designed to give buyers and sellers greater visibility into the value of an asset and reduce the uncertainty traditionally associated with premium number plate transactions.

Alongside its technology and transaction infrastructure, Mazal is investing in building a team that reflects the UAE’s talent and leadership ambitions. Through its partnership with TASC, the company is sourcing and recruiting top Emirati talent to support its growth and contribute to the development of a locally rooted business with regional ambitions.

Mazal’s launch comes at a time when premium number plates are increasingly being viewed as collectible and investment assets. According to the company’s market assessment, Dubai’s premium number plate market records approximately 55,000 transactions annually, with the market growing by around 20%. Premium plates can command significant values, with the highest recorded sale cited at AED 55 million and the premium plate market having recorded a value of AED 1.7 billion over three years.

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Automotive

Inside the Strategy Shaping the Future of Premium Mobility

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Exclusive Interview With Nasser Saeed Ahmed Nasser Lootah Founder & Chairman, N S Lootah Group

How are new consumer preferences in the UAE and the GCC’s established premium motorcycle market influencing N S Lootah Motors’ brand positioning strategies?

“Customers in the UAE and across the GCC are extremely well informed. They travel, they know international brands, and they compare technology, performance, design and service before making a decision.

For us, premium cannot simply mean expensive. There has to be something genuinely distinctive behind the product — whether that is the engineering, technology, design or the overall ownership experience.

That is one of the reasons SOUO interested us. The S2000 brings something genuinely different to the market, including the world’s first production Flat-8 motorcycle engine. But specifications alone are not enough. Our responsibility is to introduce the brand properly, build confidence around it and provide the level of service and support that customers in this market expect.”

Are there plans for N S Lootah Motors to diversify into commercial mobility solutions, or will the company remain focused on premium, lifestyle and luxury segments?

“At this stage, our focus is on building N S Lootah Motors around distinctive automotive and mobility opportunities where we believe we can bring something meaningful to the UAE market. We are open-minded about the future. If we see an opportunity in commercial mobility or another segment that has strong potential and fits our capabilities, we will certainly consider it.

But expansion must have a purpose. We don’t want to enter a category simply because it is growing. There must be a strong product, a clear market opportunity and a business where we believe N S Lootah Motors can genuinely add value. If we see an opportunity in commercial or another area of mobility that makes sense, and where we believe we can genuinely add value, we will consider it. But we don’t want to enter categories simply for the sake of expansion.”

What specific factors will decide if a new brand or mobility business becomes part of N S Lootah Motors for its automobile offerings?

“The first thing is always the product. It has to offer quality, strong engineering and a clear reason for the customer to choose it. Then we look very carefully at the company behind the product. We want partners who are serious about the UAE, who understand that building a brand takes time, and who are prepared to invest in the market together with us. After-sales support is equally important. We look at spare parts, technical training, warranty, product development, marketing support and the future product pipeline.

Ultimately, we ask ourselves whether this is something we can build into a sustainable long-term business. We are not interested in simply adding brands to our portfolio. We want partnerships that we believe can grow with us.”

What evaluation standards and market strategies should the team follow when selecting and discussing exclusive UAE distribution rights for upcoming OEM partners?

“Exclusivity by itself is not enough. What matters is what we can build with that exclusivity. Before taking on an OEM, we need to understand the product, the customer, the size of the opportunity and where the brand can realistically sit in the UAE market. We also need to understand what the manufacturer expects from us and what level of support they are prepared to provide.

I want the team to look beyond initial sales numbers. Product quality, pricing, spare-parts availability, warranty, technical training, marketing support and the future product pipeline are all important.

Most importantly, there has to be trust. A distributor and an OEM should operate as partners. If we are investing our name, our people and our resources into developing a brand in the UAE, we need a partner who shares the same long-term commitment.”

Currently, N S Lootah Motors has a special flagship showroom in Dubai that handles sales, test drives and brand interaction. What is the brand’s plan for expanding its retail presence in other MEA regions?

“Dubai is our starting point, and our priority is to establish the business properly here first. The showroom gives customers the opportunity to see the motorcycles, experience the brand and take a test ride. Just as importantly, it gives us direct contact with customers and allows us to understand what the market really wants.

From there, expansion should follow genuine demand. Our ambition is regional, but we want that growth to be disciplined. We would rather establish one market properly and then move into the next with the right partner, infrastructure and customer support in place.”

Are there any differences between the expectations of the brand you represent and the realities of selling motorcycles in the UAE market?

“Of course. Every international brand enters a market with certain expectations, but every market has its own character. The UAE customer expects a very high standard — not only from the product, but from the entire experience. Customers expect quick responses, knowledgeable salespeople, reliable after-sales service and easy access to spare parts.

Motorcycles are also very community-driven here. Riding groups, events, weekend rides and relationships between riders are an important part of the market. Our role as the local distributor is to understand both sides. We help the manufacturer understand the UAE customer, while making sure the brand is communicated and represented properly in the local market. That bridge is where a strong distributor really adds value.”

How do you balance portfolio expansion with the need to develop sufficient expertise, infrastructure and after-sales capabilities for each business you take on?

“Growth is important, but uncontrolled growth can damage a business. Every automotive brand we take on requires investment in people, technical knowledge, spare parts, diagnostics, training and after-sales support. You cannot simply sign a new brand and expect the business to develop by itself. That is why we are focused on building capability alongside the portfolio. As we grow, our infrastructure and our people have to grow with us.

For me, the customer experience is the real measure. When somebody buys a premium motorcycle from N S Lootah Motors, they are trusting us not only with the sale but with the entire ownership journey. I would rather grow at a pace where we can maintain that standard than expand quickly and compromise the experience.”

What are the most difficult decisions you must make as a new automotive venture — where to invest, what to prioritise, how fast to grow the operation, or how to respond to market signals?

“I think one of the most difficult decisions is knowing when to move quickly and when to be patient. In automotive, you can invest very quickly — in facilities, inventory, people, marketing and expansion. But every investment has to follow a clear strategy. At the same time, the market moves quickly, so you cannot be too cautious. You have to listen to the customer, listen to your team, understand the numbers and stay close to what is happening in the market.

We are still building N S Lootah Motors, and our objective is not to become the biggest automotive company overnight. We want to build a strong, respected business with the right foundations — one that customers and international partners can trust and that will remain relevant for many years.

We are not trying to become the biggest automotive company overnight. We are trying to build a business that will still be relevant many years from now.”       

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Automotive

RAM UAE brings the legendary HEMI® V8 back to the RAM 1500 line-up

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Al-Futtaim, the official distributor of RAM Trucks in the UAE, has announced the return of the legendary V8 5.7-litre HEMI® to the RAM 1500 line-up, reaffirming the brand’s commitment to delivering the capability, performance and unmistakable character that have defined RAM for generations.  

The iconic V8 is now available across the RAM Rebel, Limited and Limited Night Edition, paired with eTorque technology for enhanced efficiency and everyday drivability.

More than the return of an engine, the announcement celebrates the people who have helped shape the RAM story. Under the campaign message, “We Heard You,” the brand recognises and celebrates the passion, loyalty and feedback of the RAM community in the UAE, whose voices have always played a role in the evolution of RAM trucks.

“RAM has always been built alongside the people who drive these legendary trucks every day,” said Carlos Montenegro, Managing Director – Al-Futtaim Trading Enterprises. “Our UAE owners are part of the RAM family. They inspire us, challenge us, and help shape the future of the brand. The return of the legendary HEMI V8 is a celebration of this trusted relationship and of everything that makes RAM, RAM.”

Renowned for its unmistakable rumble, effortless performance and impressive capability, the legendary HEMI V8 remains one of the most celebrated powertrains in the automotive world. Returning with eTorque mild-hybrid technology, it combines the character drivers know and love with confident performance whether towing, exploring off-road or tackling everyday journeys.

Customers can choose the HEMI V8 across three distinct RAM 1500 trims, each tailored to a different lifestyle.

The RAM 1500 Rebel is built for adventure, pairing the V8 with performance-tuned suspension, an electronic locking rear differential, skid plates, all-terrain tyres and a sport performance hood to deliver confidence on and off the beaten track. Inside, drivers benefit from a 14.4-inch Uconnect® touchscreen, 19-speaker Harman Kardon® premium audio system and dual-pane panoramic sunroof.

Designed for a perfect blend of luxury, performance and capability, the RAM 1500 Limited combines on-road refinement with interior comfort, with premium leather seating for five and real wood accents, as well as the 14.4-inch Uconnect® touchscreen, Harman Kardon® audio system and dual-pane panoramic sunroof. The 1500 Limited Night Edition adds model-exclusive details such as the 22-inch black aluminium wheels and black exterior trim accents.

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