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Fully Leveraging AI in Oracle Fusion and Netsuite: A New Frontier

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By Amol Awasthi, Co-Founder, Catalyst Business Partners

The digital revolution is reshaping industries at an unprecedented pace, and Artificial Intelligence (AI) is at the forefront of this transformation. Businesses that harness the power of AI gain a competitive edge by optimizing operations, enhancing customer experiences, and uncovering valuable insights.

Oracle, with its robust Fusion, NetSuite and HeatWave GenAI platforms, offers innovative solutions for organizations looking to embrace AI and unlock their full potential.

Oracle announced the availability of over 50 new AI Agents within Oracle Fusion Cloud applications during Oracle CloudWorld in Las Vegas on September 11, 2024. These AI agents are pre-integrated into the Fusion Cloud Applications Suite, making it easier for businesses to access and deploy AI capabilities.

The AI Revolution: A Business Imperative

AI is no longer a futuristic concept but a tangible tool driving innovation and efficiency. By combining advanced algorithms, massive datasets, and increased computational power, AI is enabling a new era of intelligent automation and decision-making. Oracle’s AI strategy is grounded in a deep understanding of business challenges, and its integration across the entire technology stack empowers organizations to achieve their strategic goals.

Transforming Finance with AI

Finance functions are undergoing a digital metamorphosis, with AI streamlining processes, improving accuracy, and providing invaluable insights. Oracle’s ERP solutions, including Fusion and NetSuite, incorporate AI to optimize financial operations.

  • Intelligent automation: Automate time-consuming tasks like invoice and purchase order matching, freeing up finance teams to focus on strategic initiatives.
  • Predictive analytics: Leverage AI to default transaction level accounting information, forecast cash flow, identify potential risks, and optimize working capital management.
  • Enhanced decision-making: Gain deeper insights into suppliers, clients and financial performance through AI-powered analytics and reporting.

Building Resilient Supply Chains with AI

Supply chains are facing increasing complexity and volatility. AI offers a powerful tool for building resilient and efficient supply chains. Oracle’s supply chain management (SCM) solutions leverage AI to optimize operations and improve decision-making.

  • Demand forecasting: Accurately predict customer demand to optimize inventory levels and production planning.
  • Supply chain visibility: Gain real-time visibility into supply chain, maintenance and production operations to identify potential disruptions and mitigate risks.
  • Optimized logistics: Improve transportation planning and route optimization through AI-driven analytics.

Empowering Employees with AI-Driven HCM

Talent is the lifeblood of any organization. AI is revolutionizing HCM by automating routine tasks, providing data-driven insights, and enhancing employee experiences.

Oracle’s HCM solutions leverage AI to optimize talent management and create a high-performance culture.

  • Intelligent workforce planning: Use AI-driven tools like skills advisors, recommended jobs, and best candidates to forecast workforce needs, identify skill gaps, and optimize talent allocation.
  • Enhanced employee experience: Improve employee engagement and satisfaction through AI-powered tools like chatbots and virtual assistants.
  • Streamlined payroll processes: Intelligent data entry, fraud detection, and predictive compliance checks reduce errors.
  • Data-driven decision-making: Leverage AI analytics, Predictive employee attrition models and AI-powered gig recommendations and career pathing to uncover insights into employee performance, retention, and development.

Delivering Exceptional Customer Experiences with AI

Customer experience is the cornerstone of business success. AI is transforming CX by enabling hyper-personalization, predictive insights, and automated interactions.

Oracle’s CX solutions leverage Oracle Sales Assistant and digital assistants, fatigue analysis, propensity modeling, intelligent switching and next-best actions to free up human agents, focus on high-value interactions and deliver exceptional customer journeys.

  • Personalized customer interactions: Deliver tailored experiences based on customer preferences and behavior.
  • Predictive customer service: Anticipate customer needs and proactively address issues.
  • Optimized sales and marketing: Use AI to identify sales opportunities, improve conversion rates, and increase customer lifetime value.

The Power of Oracle Cloud Infrastructure (OCI)

Oracle’s AI capabilities are underpinned by the robust and scalable Oracle Cloud Infrastructure (OCI). Designed for demanding AI workloads, OCI provides the necessary computing power, storage, and networking resources to accelerate AI initiatives.

Oracle HeatWave GenAI: Accelerating AI with In-Database Generative AI

Oracle HeatWave GenAI is a powerful in-database generative AI platform that simplifies the development and deployment of AI applications. By combining advanced machine learning algorithms with a high-performance database engine, HeatWave GenAI enables organizations to extract valuable insights from their data more efficiently and effectively.

Key benefits of HeatWave GenAI include:

● Simplified development: HeatWave GenAI provides a unified platform for training, serving, and managing AI models, reducing the complexity and cost of AI development.
● Enhanced performance: HeatWave GenAI’s in-database architecture eliminates the need for data movement, resulting in faster query execution and improved performance.
● Scalability: HeatWave GenAI can scale to handle large datasets and demanding workloads, ensuring that organizations can meet their growing AI needs.
● Integration with Oracle Fusion and NetSuite: HeatWave GenAI can be seamlessly integrated with Oracle’s other cloud applications, providing a comprehensive AI solution for businesses of all sizes.

Data Privacy and Security: A Foundation of Trust

Oracle is committed to protecting customer data and ensuring the responsible use of AI. The Oracle generative AI service prioritizes data privacy and security, allowing organizations to build trust with customers and comply with regulatory requirements.

Harnessing the Power of AI with Oracle Fusion Cloud, Netsuite and HeatWave GenAI

Leveraging AI in Oracle Fusion, Netsuite, HeatWave GenAI, empowers businesses to operate smarter, faster, and more efficiently. By harnessing the power of AI, organizations can:

  • Optimize operations: Streamline processes, reduce costs, and improve productivity across the enterprise.
  • Enhance decision-making: Gain valuable insights from data and make informed decisions.
  • Improve customer experiences: Deliver personalized and exceptional customer service.
  • Drive innovation: Develop new products and services that meet evolving customer needs.

Catalyst, a leading Oracle Platinum Partner, offers deep expertise in AI and Oracle solutions. Our team can help you:

  • Assess your business needs: Identify opportunities to leverage AI to drive value.
  • Develop an AI strategy: Create a tailored AI roadmap aligned with your business goals.
  • Implement AI solutions: Deploy AI-powered applications on Oracle’s cloud platform.

By partnering with Catalyst, you can accelerate your AI journey, unlock the full potential of Oracle’s AI capabilities, and achieve sustainable growth.

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Tech Features

Alteryx Launches New AI Capabilities to Bring Governed Analytics Anywhere Work Happens

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Alteryx, the agentic analytics and automation company, today announced new AI capabilities across Alteryx One that connect enterprise-grade business logic directly to the AI agents’ teams already use. By extending governed workflows and datasets to external AI tools, organizations can “build once and govern once,” eliminating the need to recreate complex business logic from scratch. This approach allows enterprises to scale AI action with confidence, helping to reduce both security risks and runaway token costs.

Key Findings

  • 71 percent of IT leaders report that AI initiatives are most successful when IT and business teams collaborate closely to bridge the gap between AI agents and enterprise business logic.
  • NextWave achieved a 20x reduction in LLM token consumption using an Alteryx workflow during a complex Office of the CFO reconciliation between front-office and back-office data.
  • Up to 93 percent reduction in token consumption and up to 85 percent increase in speed on tasks involving raw, ungrounded data, when combining an LLM with an existing, trusted Alteryx workflow.
  • Up to 83 percent reduction in token costs and up to 65 percent increase in speed on tasks involving clean, grounded data.
  • 65 percent of analysts confirm that AI delivers the most value when business logic is managed at the business level.

“Generative AI is brilliant at brainstorming, but it often struggles with the precision required for enterprise execution. Organizations don’t need agents that guess at business rules and burn through tokens; they need AI that operates on the same trusted business logic and governance that underpin the rest of the business,” said Ben Canning, Chief Product Officer at Alteryx. “By connecting existing tools to a governed business logic layer, we are allowing enterprises to stop the ‘re-work’ tax of rebuilding business rules for every new agent, ensuring that every AI-driven action is as reliable as the calculations they already trust.”

New Capabilities

The latest capabilities include:

Ask Alteryx: With this release, Ask Alteryx evolves from an embedded assistant into the primary way users interact with Alteryx One, guiding new users step-by-step through their first workflow in Designer and giving everyone a natural-language front door to their data through Ask Alteryx for Live Query, with connections to Snowflake, Big Query, and Databricks for reading and writing data directly. Ask Alteryx checks existing workflows and data first, delivering a governed answer when one exists or building a new workflow when it doesn’t, with every output remaining inspectable, editable, reusable, and schedulable within Alteryx One.

Agent Studio: Enables business users to turn existing, already-governed datasets into conversational agents without rebuilding anything. Analytics teams maintain full control over which datasets and KPIs power agent responses, while finance and operations departments can instantly scope an agent to their reconciliation dataset or KPI dashboard data, so stakeholders can ask trend, root-cause, and variance questions in plain language and get governed, explainable answers back.

Alteryx Insights for OpenAI: Available through the ChatGPT Plugin Directory, this capability allows business users to generate answers based on analyst-approved data, calculations, and workflows. Employees can investigate revenue variances or resolve reconciliation issues directly, accessing trusted business logic without opening the platform or requiring an Alteryx seat. Alteryx will be expanding this surface integration strategy to bring governed logic to where teams already collaborate, including upcoming support for Claude, Gemini, Slack, and Microsoft Teams.

Alteryx MCP Server: The governed way to use Alteryx from whatever AI platform or agent you already work in. It lets AI agents interact with Alteryx as easily as a human would, finding the right data, building multi-step solutions, and turning them into governed, repeatable workflows. Agents can build, run, schedule, and discover Alteryx assets directly, with external AI requests inheriting Alteryx’s authentication, workspace context, role-based access controls, and permissions automatically, so every interaction carries the same security model and audit trail as if a person had done it. More capabilities, including connection creation and expanded scheduling, are expected to roll out later this year on the same governed connection.

Alteryx Skills: A GitHub install that teaches third-party agentic interfaces, OpenAI Codex, Microsoft Copilot, Claude Code, Gemini CLI, and more, how to build Alteryx assets the right way, closer to how Ask Alteryx already builds them. Rather than each tool guessing at Alteryx’s patterns on its own, Skills gives them Ask Alteryx’s own workflow-building know-how, so a financial calculation or reconciliation workflow gets built correctly the first time, without rebuilding logic or permissions separately for every tool your team uses.

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The Infrastructure Is Automated. Why Are the Processes Around It Still Manual?

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Article by Prasanna Rajendran, Vice President – EMEA, Kissflow

Across the Middle East, governments and enterprises are investing heavily in cloud infrastructure to support national digitization agendas, from Vision 2030 in Saudi Arabia to the UAE’s push toward AI-driven government services. Gartner forecasts that IT spending across the Middle East and North Africa will reach $169 billion in 2026, an 8.9 percent increase over 2025, with software spending alone growing 13.9 percent.

Infrastructure as code (IaC) is the practice of defining and provisioning computing infrastructure, including servers, networks, databases, and load balancers, using machine-readable configuration files rather than manual processes or interactive consoles. Rather than logging into a console to click through setup wizards, teams describe their entire infrastructure in version-controlled code that can be reviewed, tested, and deployed like any other software artifact.

For CIOs and IT leaders, this matters because IaC has become the operational standard for any organization running workloads at scale. Grand View Research valued the global IaC market at $1.2 billion in 2025 and projects it to reach $6.1 billion by 2033, a compound annual growth rate of 22.3 percent. That trajectory reflects a clear shift: enterprises are moving from manual, ticket-driven infrastructure management to automated, code-driven provisioning.

What is infrastructure as code?

At its core, IaC means defining resources such as virtual machines, storage volumes, network configurations, security policies, and access controls in declarative or imperative code files. Those files become the authoritative record of what your infrastructure looks like at any moment.

IaC generally follows one of two approaches, depending on whether teams want to define an outcome or prescribe the route to it. Declarative IaC describes the desired end state: you specify what you want, such as three servers, a load balancer, and a database cluster, and the tool works out how to get there. Terraform, AWS CloudFormation, and Azure Bicep all use this method. Imperative IaC instead specifies the exact steps to reach an outcome. You write procedural instructions: create this server, then attach this disk, then configure this network. Ansible and Chef follow that model more closely.

The declarative approach dominates enterprise adoption today because it is easier to maintain and less error-prone. You describe the outcome rather than the procedure, which keeps the code readable even as infrastructure complexity grows.

What separates IaC from traditional infrastructure management is version control. Every change is tracked in Git, reviewed through pull requests, and deployed through automated pipelines. This is the mechanism Gartner points to when it describes IaC as the route to cloud governance and self-service at scale.

Why infrastructure as code matters for enterprise IT

Manual infrastructure management does not scale. When an operations team provisions servers through tickets and console clicks, every environment differs slightly, every deployment carries risk, and every audit turns painful. IaC removes these problems systematically.

Consistency and reproducibility

IaC guarantees that the development, staging, and production environments are consistent. Configuration drift, the slow divergence of environments over time, disappears because every deployment is generated from the same code. When an incident occurs, you can rebuild an environment from scratch in minutes.

Speed and agility

Organizations using IaC provision entire environments in minutes rather than weeks. When business conditions change, whether through a product launch, a capacity spike, or a compliance deadline, IaC lets you respond at the speed of code.

Security and compliance

With IaC, security policies are embedded directly in infrastructure templates. Guardrails apply automatically. Compliance checks run in the CI/CD pipeline before any change reaches production. Security stops being a gate at the end of the process and becomes part of how infrastructure gets built.

Cost efficiency

IaC gives you precise control over resource provisioning. Idle capacity gets identified and decommissioned through code rather than through quarterly manual audits. Cost discipline has grown into a standing function for this reason: 59 percent of the 759 organizations Flexera surveyed for its 2025 State of the Cloud Report now run a dedicated FinOps team, up from 51 percent the year before.

Key infrastructure as code tools for the enterprise

Several tools now anchor enterprise IaC strategy, each suited to a different environment. Terraform and its open-source fork, OpenTofu, remain the dominant choice for cross-cloud work, offering declarative provisioning across multiple clouds using HCL. Organizations standardized on a single cloud often turn to native alternatives instead: AWS CloudFormation for AWS-centric environments, using JSON or YAML, and Azure Bicep for Azure-native deployments. Ansible takes an imperative, YAML-based approach and excels at configuration management and application deployment rather than pure provisioning. Pulumi appeals to developer-led teams by letting them define declarative infrastructure in familiar languages such as Python, TypeScript, or Go.

Common challenges when adopting infrastructure as code

Adopting IaC is not without friction. The most immediate obstacle is usually a skills gap, because IaC asks infrastructure teams to work the way developers do, with version control, code reviews, and CI/CD pipelines. That shift is cultural as much as it is technical, and it requires deliberate investment in training.

State management adds complexity of its own. Declarative tools maintain state files that track current infrastructure, and multi-team environments need remote state backends, locking, and workspace isolation from day one to avoid conflicts.

Legacy system integration is another common obstacle, since not everything can be expressed in code immediately. Most organizations start with new cloud workloads and progressively extend IaC to existing systems through API wrappers.

Governance and drift detection require ongoing discipline. IaC only delivers its full value once it becomes the sole path for infrastructure changes, which makes continuous drift detection and sustained cultural enforcement critical rather than optional.

Where workflow automation fits in an IaC-driven enterprise

Infrastructure as code solves the provisioning problem. Enterprise IT complexity does not stop there. The layer above IaC, covering the processes, approvals, and operational logic that run on top of provisioned infrastructure, is where most organizations still depend on fragmented tools, manual handoffs, and spreadsheet-based tracking. That gap is especially visible across the Middle East, where cloud adoption and ambitious national targets often outpace the operational processes needed to govern them.

Regulatory pressure widens the gap further. Gartner forecasts worldwide sovereign cloud IaaS spending at $80 billion in 2026, a 35.6 percent rise over 2025, with governments as the main buyers. Provisioning infrastructure inside a national boundary is one requirement. Proving that every approval, exception, and access grant on that infrastructure followed a governed path is another, and code alone does not answer it.

This is where workflow automation platforms operate as a digital backbone for enterprise operations. IaC automates the infrastructure layer. A no-code or low-code workflow platform automates the process layer: IT service requests, change management approvals, vendor onboarding, compliance workflows, and the hundreds of cross-functional processes that connect people, systems, and decisions across the enterprise.

For IT leaders across the region pursuing IaC adoption, particularly those operating under strict data residency and regulatory requirements, this kind of platform complements the strategy by giving business teams a way to build and manage operational workflows without adding to the IT backlog. IaC handles your infrastructure. Workflow automation handles everything that runs on it.

See how Kissflow governs the change approvals, access requests, and compliance workflows that sit on top of your cloud infrastructure in a 30-minute demo.

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Tech Features

Role of Digital Citizenship in Countering Misinformation and Protecting Social Cohesion in UAE

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Dr. Soumaya Abdellatif, Head of Sociology Department, Associate Professor, College of Humanities and Sciences, Ajman University

The greatest challenge of our time is not merely that people believe false information. It is that the very boundary between truth and opinion, fact and emotion, credibility and visibility, has become increasingly vague.

This shift signals a transformation in symbolic authority itself. Trust has not simply declined – it has been displaced. Traditional institutions no longer monopolize credibility, while digital platforms have multiplied voices without necessarily strengthening legitimacy.

In societies such as the UAE – built on coexistence, institutional trust, and the delicate management of cultural diversity, this challenge carries particular strategic weight. This is where digital citizenship ceases to be an educational slogan and becomes a matter of national importance.

Beyond Media Literacy

At its core, digital citizenship is a contemporary form of civic responsibility. It deals with how individuals participate in the digital public sphere, how they interpret information, and how they contribute – consciously or unconsciously, to the production of collective trust.

(1)As Manuel Castells once stated, power in network societies increasingly operates through control over communication flows. The question is no longer simply who speaks, but whose voice becomes visible, amplified, and believed.

Trust as Social Infrastructure

In the UAE, misinformation is not merely a media concern – it is also a matter of social architecture. The country’s model of stability rests on institutional credibility, intercultural coexistence, and high levels of public trust.

This explains why the UAE has invested heavily, not only in digital transformation, but also in institutional clarity and communication governance. (2) Federal Decree-Law No. 34 of 2021 on combating rumours and cybercrime reflects an important principle: digital stability is inseparable from social stability. The objective is not merely punitive regulation, but the protection of public confidence itself.

Youth, Families and the Transformation of Authority

Young people are not passive consumers of information; they are producers of narratives, identity, legitimacy, and influence. They shape public conversations long before institutions respond to them.

In previous generations, legitimacy flowed vertically: from institutions, schools, family structures, and recognised expertise. Today, authority is increasingly negotiated horizontally- through peers, influencers, networks, and algorithmic visibility.

In addition, families act as the first school of civic trust. Long before formal media literacy programs, individuals learn how to relate to truth, disagreement, and legitimacy inside the home.

Why Social Sciences Matter

The response to misinformation cannot be reduced to fact-checking mechanisms or technical media literacy alone. What is required is a deeper intellectual infrastructure – one that social sciences are uniquely positioned to provide.

Sociology, communication studies, political science, and anthropology do not merely teach individuals how to verify information; they teach them how power operates, how legitimacy is constructed, how public opinion is shaped, and how collective trust is sustained or eroded.

A National Priority

The UAE has positioned itself as a global leader in artificial intelligence, digital governance, and future-oriented policy. This ambition is both necessary and admirable.

In this scenario, digital citizenship is not a secondary educational concern. It is part of national security, social sustainability, and the long-term legitimacy of institutions.

The UAE is not only managing digital transformation; it is helping to define what responsible digital modernity should look like.

Because in the end, the future of social cohesion will not be decided by technology itself, but by who is trusted to interpret reality in the digital age.

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