Hospitality

Happy employees translate to happy customers

Published

2 years ago

September 10, 2024

Exclusive interview with Yunib Siddiqui, Group CEO and proprietor of Jones the Grocer

Congratulations on the Heathrow opening, how does this milestone impact your business, and what can travelers expect at this new location?

Thank you! The opening of Jones the Grocer at Heathrow is a significant milestone because it is our first store in Europe. It certainly demonstrates that our wonderful brand, in its various formats, can successfully scale alongside entrenched players in the West. At over 550sqm, this is our largest full-service restaurant at an airport and features an open kitchen with a live grill, a traditional pizza oven and a stylish bar serving fine wines and cocktails. Many dishes, familiar and loved by our customers in the Middle East, are served at London Heathrow. For those on the go there is also a ‘grab and go’ with freshly made pastries, sandwiches, toasties, salads, wraps, and a selection of beverages and exceptional coffee. This dual offering ensures a gourmet experience for every traveler, whether they have time to sit and dine or need something quick and delicious before they fly away.

Can you share some key insights into your global franchising strategy and the challenges and opportunities you’ve encountered along the way?

The first and most important thing is to work with a partner who is a) passionate about food and b) consistently wants to deliver the most memorable experience. These two points underpin our strategy. Concurrently we look at financial capacity, access to locations and a strong team which can operate our franchise system. In my experience everything must work in tandem to deliver mutual success. Our biggest challenge is always the supply chain. We need to make sure every ingredient we specify is available and if not, then test recipes with substitute ingredients to ensure consistency. In terms of opportunities – well, there are so many given we’ve only just begun to venture outside the Middle East!

What innovative concepts and strategies have you implemented at Jones the Grocer that have helped propel the brand to new heights in the culinary world?

We’ve introduced several concepts that set us apart. The first one is this idea that a gourmet grocery can be successfully and meaningfully combined with casual dining. Then we took this one step further by designing our stores where food is theater. Whether it’s a walk-in cheese room, someone slicing meats, a barista pouring a flat white, a chef cooking on an open flame, it’s all open and visible to the customer. Many of our stores are designed to host cooking classes and some even hold live music events. We often use our fabulous retail products as ingredients on our menu, and this is a key objective now and going forward.

We’ve also embraced technology to enhance the customer experience, with initiatives like our online store and loyalty programs. Sustainability is another key focus; we’ve implemented eco-friendly practices across our operations, from sourcing locally produced ingredients to reducing plastic use. These strategies align with our values of quality, community, and sustainability.

From your perspective, what are the latest trends in the gourmet food and beverage sector?

We’re seeing a growing demand for transparency in sourcing and sustainability in the gourmet food and beverage sector. Customers are more conscious about where their food comes from and how it’s produced. There is also a trend towards experiential dining, where the focus is on creating memorable experiences rather than just serving food, which as I mentioned earlier has always been part of the Jones concept. Additionally, the integration of technology, such as AI and data analytics, is playing a significant role in personalizing customer experiences and optimizing operations. Finally, health and wellness continue to be a major trend, with an increased demand for organic, plant-based, and allergen-free options.

August is the month of happiness, so how does Jones the Grocer create an environment that promotes happiness and satisfaction for its customers and staff?

At Jones the Grocer, we believe happiness comes from a sense of community and belonging. For our customers, we create a welcoming and vibrant atmosphere in our stores, where they can enjoy high-quality food and connect with others. We regularly host events and workshops that bring people together and foster a sense of joy and camaraderie. For our staff, we prioritize a positive and supportive work environment. We invest in their professional growth and well-being, providing opportunities for training, development, and team building. Happy employees translate to happy customers, and that’s a key part of our philosophy.

As someone deeply passionate about gourmet food, how do your personal culinary interests and experiences influence the offerings at Jones the Grocer?

My passion for gourmet food is deeply intertwined with the vision for Jones the Grocer. I often travel to explore food, and am constantly exploring new culinary trends and ingredients, which helps to keep our menu innovative and exciting. I also enjoy cooking, which gives me a deeper understanding of technique and flavour. I like simple food, nothing too fussy. I like the dish and its ingredients to sing on the plate. This passion is also reflected in our commitment to sourcing the finest ingredients and supporting artisanal producers.

Hospitality

GODIVA CELEBRATES 100 YEARS OF CHOCOLATE ARTISTRY WITH A NEW ERA

Published

17 hours ago

July 10, 2026

Integrator Web-Admin

GODIVA, the iconic Belgian chocolatier, proudly announces the next chapter in its century-long journey of chocolate artistry. Since 1926, GODIVA has been reimagining chocolate with innovation, Belgian mastery and craftsmanship, elevating it from a simple indulgence into a multisensory experience that stirs the soul, lifts the spirit, and creates moments of pure joy.

As GODIVA turns 100, the brand enters a new era – reimagining its iconic collections with new designs, new flavours, new recipes, and storytelling that celebrate its Belgian heritage and elevate its craftsmanship. Each element is a tribute to a century of chocolate artistry and creativity, and a renewed commitment to creating irresistible experiences for chocolate lovers worldwide.

From the moment founders Pierre and Eugénie Draps chose Lady Godiva as their muse, the brand has embodied elegance, creativity, and courage. She has symbolized strength and the power of breaking boundaries – values that continue to inspire GODIVA as it steps into its second century. For 100 years, GODIVA has blended tradition with creativity to craft collections that delight every sense.

THE CENTENNIAL PRALINE COLLECTION

The collection features ten chocolates – nine iconic creations that have stood the test of time, each representing a defining moment in GODIVA’s rich legacy and one brand‑new masterpiece crafted to mark the beginning of the next century. Many of these beloved pralines have been lovingly recreated from their original recipes, preserving the craftsmanship and character that defined their era. At once nostalgic and innovative, the collection celebrates GODIVA’s Belgian roots while showcasing the evolution of chocolate and design across the decades.

Dark & White Chocolate Lady Godiva (1926) – The smooth embrace of fine white chocolate ganache, gently infused with vanilla and wrapped in a dark chocolate shell. Finished with the iconic Lady Godiva imprint, this piece reflects the elegance and craftsmanship that began with the Draps family in 1926.

Mirror (1939) – The enchanting allure of fruity apple ganache, perfectly balanced within a 50% cacao dark chocolate shell, inspired by classic fairytales. A blend of flavours that transports you to a world of magic and wonder.

Vintage Heart (1945) – Marking the year GODIVA opened its first boutique in Brussels. A white chocolate shell with hazelnut praliné in the shape of a heart – a sweet symbol of love, tradition and Belgian artistry.

GODIVA Vacances Élégantes (1959) – Creamy milk and dark chocolate hazelnut praliné, inspired by the Draps family’s cherished holidays to Italy. Skillfully crafted with aromatic hazelnuts, this elegant creation captures unforgettable flavour in every bite.

Fabiola (1960) – Smooth almond praliné, delicately coated in silky milk chocolate. This refined piece honors Queen Fabiola of Belgium, celebrating timeless elegance and regal tradition.

Salted Caramel Lion of Belgium (1968) – Commemorating a proud chapter in GODIVA’s story with velvety salted caramel enrobed in milk chocolate. Finished with Belgium’s heraldic lion, it pays tribute to GODIVA’snoble roots and royal recognition.

Nippon (1972) – Celebrating GODIVA’s arrival in Japan with a blend of hazelnut praliné and crisp puffed rice. Covered in dark chocolate and topped with milk chocolate and glitter sprinkles, it’s a joyful nod to cultural harmony.

Heritage (2026) – Newly developed for the Centennial to mark a century of excellence, an exquisite expression of GODIVA’s legacy and future. Crafted in honour of Pierre Draps, this pistachio and almond praliné with crisped rice and caramelised cocoa nibs blends timeless tradition with modern artistry to celebrate 100 years of chocolate excellence.

Seashell Nordic Charm (2008) – Capturing the nostalgic delight of Belgian summers with almond biscuit praliné cloaked in bold dark chocolate. Inspired by the Draps family’s seaside holidays at the Mer du Nord, this piece captures the sweet spirit of coastal escapes.

Raspberry Rose Delight (2016) – Created for GODIVA’s 90^th anniversary in 2016 – lush raspberry ganache accented with a hint of rose, enclosed in dark chocolate. A refined celebration of nine decades of passion and innovation.

The collection is a celebration of GODIVA’s legacy, a century of chocolate artistry and creativity brought to life.

As GODIVA steps into its second century, the brand remains anchored in its Belgian heritage while embracing renewed imagination and cultural connection, continuing to delight chocolate lovers around the world.

The Centennial Praline Collection will be available at all GODIVA boutiques across the UAE and KSA.

Hospitality

Radisson Hotel Group expands French Riviera footprint with Cannes Seaside opening

Published

18 hours ago

July 10, 2026

Integrator Web-Admin

Set against the sparkling backdrop of the Mediterranean coastline, Radisson Hotel Cannes Seaside welcomes guests to one of the French Riviera’s most iconic destinations. The contemporary 100-room hotel marks the latest addition to Radisson Hotel Group’s growing portfolio in France, combining Radisson’s signature hospitality with relaxed Riviera charm and offering effortless access to Cannes’ celebrated beaches, cultural landmarks and year-round events.

Location

Located on Avenue du Docteur Raymond Picaud, just minutes from La Croisette, the Palais des Festivals et des Congrès and the historic quarter of Le Suquet, the hotel is equally suited to business travelers attending international congresses as it is to leisure guests discovering one of Europe’s most glamorous seaside destinations.

“France remains one of Radisson Hotel Group’s most important strategic markets, and Cannes is one of Europe’s most recognised leisure and events destinations. The opening of Radisson Hotel Cannes Seaside further strengthens our presence on the French Riviera while offering guests a contemporary hotel in an exceptional seaside setting. We are delighted to continue growing our portfolio in destinations that combine international appeal with authentic local experiences,” said Yilmaz Yildirimlar, COO Managed Hotels, Europe, Radisson Hotel Group

Accommodation

Inspired by the Riviera lifestyle, Radisson Hotel Cannes Seaside has been designed to create a welcoming atmosphere where contemporary comfort meets Mediterranean refinement. Bright interiors, calming coastal tones and thoughtfully designed social spaces are complemented by sea views and landscaped surroundings, creating an inviting destination throughout the year.

The hotel features 100 guestrooms across four room categories, including Standard, Superior and Premium Rooms, together with Junior Suites. Many rooms include private balconies overlooking the Mediterranean Sea or the hotel’s gardens, allowing guests to fully embrace the relaxed rhythm of the destination.

Dining and Bars

Dining takes center stage at La Palma Restaurant & Bar, where Mediterranean flavors are served throughout the day in a bright and welcoming setting. Guests can enjoy generous breakfast buffets, seasonal dishes inspired by regional ingredients and handcrafted cocktails while taking in panoramic sea views from the outdoor terrace.

Whether gathering with family, meeting colleagues over lunch or unwinding after a day exploring Cannes, La Palma Restaurant & Bar provides a vibrant social hub overlooking the Mediterranean.

Meetings & Events

In addition to its leisure offering, Radisson Hotel Cannes Seaside provides flexible spaces for meetings, conferences and private events. Two naturally lit meeting rooms can accommodate up to 150 guests and are equipped with modern audiovisual technology, flexible layouts and tailored catering options.

The hotel also offers distinctive outdoor venues, including its terraces and seasonal swimming pool with sunbeds, creating memorable settings for receptions, celebrations and special occasions by the sea.

The Destination

From the hotel, guests are perfectly positioned to discover everything Cannes has to offer. Wander along the iconic palm-lined Boulevard de la Croisette, browse luxury boutiques, explore the charming cobbled streets of Le Suquet or visit the renowned Palais des Festivals et des Congrès, home of the world-famous Cannes Film Festival.

Just offshore, the tranquil Lérins Islands provide a peaceful contrast to the city’s vibrant atmosphere, while museums, local markets and waterfront cafés showcase the authentic character of the French Riviera throughout the year.

“We are delighted to welcome guests to Radisson Hotel Cannes Seaside. Every aspect of the hotel has been designed to reflect the warmth and relaxed elegance of Mediterranean hospitality. Whether guests are visiting for business, leisure or a special celebration, we look forward to creating memorable experiences in one of France’s most iconic destinations,” said Samia Briki, General Manager, Radisson Hotel Cannes Seaside

Hospitality

MAJESTIC HOTELS INVITES FAMILIES TO ENJOY A SUMMER GETAWAY WITH THE “KIDS GO FREE” PROMOTION

Published

18 hours ago

July 10, 2026

Integrator Web-Admin

Majestic Hotels is welcoming families this summer with the launch of its “Kids Go Free” promotion, offering guests the chance to enjoy a memorable getaway without the added cost of accommodating young travelers.

Under the promotion, one (1) child aged 12 years and below can stay free of charge with the addition of an extra bed at the following participating properties:

Majestic City Retreat Hotel, Mankhool
Majestic Premier Hotel, Bur Dubai
Majestic Cove Hotel, Garhoud

What’s Included

Bed & Breakfast bookings: Guests will receive a complimentary extra bed and breakfast for the child.
Room Only bookings: Guests will receive a complimentary extra bed for the child.

Promotion Details

Stay Period: Until 31 August 2026
Booking Period: Reservations must be made by 31 July 2026

The offer is applicable across all room categories, with the exception of Economy Rooms at Majestic City Retreat Hotel, and is subject to availability.

Families are encouraged to book early, as the offer is subject to availability and rooms are expected to fill quickly during the summer season. Website- https://majestichotels.com/central-hotel/