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WINDSTAR CRUISES SELECTS IDEAS TO ADVANCE DEMAND FORECASTING AND PRICING STRATEGY

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IDeaS, a SAS company and the world’s leading provider of hospitality revenue management software, is expanding its RMS solution for the cruise industry by working with Miami-based Windstar Cruises, renowned for its intimate ships and yacht-like experiences, to modernize revenue strategy and accelerate growth. With a growing fleet and a wide range of stateroom categories and onboard experiences—from sailing yachts to all-suite yachts—Windstar’s team needs a more precise, scalable way to anticipate demand and calibrate pricing across its portfolio. For Windstar, the collaboration reflects and expands the company’s continued commitment to innovation, including investments in its fleet, renovations, guest experience, and operational improvement initiatives.

This engagement comes at a pivotal moment for the cruise industry. Global passenger volume is projected to reach 38.9 million in 2026, with industry revenue expected to surpass $46.5 billion. For operators like Windstar, capitalizing on this growth requires a more sophisticated approach to forecasting, pricing, and guest value optimization. With Windstar now operating eight ships, specialized technology is needed to manage pricing across itineraries, ship types, and cabin categories. These areas are where IDeaS Cruise Revenue Management System (RMS) delivers a decisive advantage.

Known for delivering personalized, small-ship journeys to hidden harbors and off-the-beaten-path destinations, Windstar’s approach to cruising aligns naturally with IDeaS’ strategy. As part of the agreement, Windstar Cruises will harness the capabilities of IDeaS Cruise RMS to refine and elevate its revenue strategy. Powered by advanced forecasting algorithms, AI and machine learning help the system anticipate demand by market segment and cabin type to support dynamic pricing decisions with greater precision. Total onboard spending also informs the system’s optimization logic enabling a more holistic view of guest value.

These capabilities are helping Windstar advance its modernization goals and move beyond traditional manual and labor-intensive revenue management approaches. As cruise operators increasingly seek smarter, more connected ways to respond to shifting demand, solutions like IDeaS Cruise RMS are setting a new benchmark for timely, data-driven forecasting and pricing decisions.

Crystal Pernici, Global Director, New Ventures at IDeaS, said: “Cruise lines are at a pivotal moment. The manual revenue management practices traditionally used in this industry are no longer enough to keep pace with evolving market dynamics. We are proud to bring our Cruise RMS technology to Windstar’s prestigious boutique fleet—helping teams anticipate demand, understand guest value, and make faster, more confident pricing decisions as conditions change. This collaboration reinforces our commitment to the cruise industry, and we’re excited to support Windstar as it modernizes its commercial strategy.”

Victor Valencia, VP of Revenue Management at Windstar Cruises, said: “With an expanding fleet, our team needs to revenue manage with a level of precision and speed that simply can’t be done on an Excel sheet. IDeaS’ cruise-specialized RMS will help us anticipate demand more accurately and adjust pricing accordingly across our portfolio. This enables us to make smarter decisions while continuing to invest in the Windstar programs and experiences our guests value most.”

The cruise industry continues to expand, with operators racing to modernize revenue strategies and make the most of every sailing. By combining advanced algorithms with total guest-value insights, IDeaS Cruise RMS supports more precise forecasting and more responsive pricing across market segments and cabin types. With Windstar now on board, IDeaS further expands its footprint in the cruise industry, building on decades of leadership in hospitality revenue management and reinforcing its role as a trusted partner in innovation.

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Hospitality

Qatar Airways Unveils Onboard Signature Music Created in Partnership with Award-Winning Composer Hans Zimmer

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Qatar Airways today unveiled its new onboard signature music, created in partnership with world-renowned composer Hans Zimmer.

Inspired by Qatar and its culture, Qatar Airways’ new onboard music brings a distinctive sound identity to the passenger experience through its collaboration with the iconic composition of Hans Zimmer. The music is also featured on the ‘Burgundy Symphony’ album, a bespoke five-track album that encapsulates the airline’s wider sound identity and signature sound elements.

The collaboration brings together Zimmer’s acclaimed cinematic storytelling and Qatar Airways’ commitment to delivering memorable experiences, creating a recognisable sound that reflects the emotions, moments and memories that define travel.

The launch was celebrated at Hans Zimmer’s highly-anticipated concert in Doha on 6 November, where audiences were given an exclusive first look at the story behind the collaboration through a specially created film on the creative process and inspiration behind Burgundy Symphony, alongside a preview of the music. Qatar Airways passengers can experience the new composition onboard from today.

The Burgundy Symphony album captures the rhythm of travel through five original tracks, each reflecting a different stage of the journey:

Dawn opens the collection with a sense of anticipation and possibility experienced when stepping beyond the daily routine and discovering new horizons.

Dusk reflects the tranquillity of flight as daylight fades and travellers are carried above the clouds beneath a sky illuminated by stars.

The Orchard introduces a restorative pause, inspired by moments of calm and reflection amidst the pace of everyday life. The inspiration for the composition is drawn from the sense of escape offered by the ORCHARD – one of Hamad International Airport’s most distinctive passenger experiences.

Homecoming reflects the quiet gift of returning home and the small but lasting ways travel enriches life. The track encapsulates the adventure continues beyond touchdown, with memories of places and skies keeping moments of wonder alive long after the journey ends.

An Ode to Qatar, concludes the album with a tribute to the nation’s rich heritage and forward-looking vision. The piece brings together a sense of history, culture, and ambition, reflecting a country where tradition and progress exist in harmony.

Following the unveiling, Burgundy Symphony is now available on the Qatar Airways YouTube channel, inviting audiences around the world to experience Hans Zimmer’s original compositions inspired by the journey of travel and the spirit of Qatar Airways.

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Coral Beach Resort Sharjah Wins Sustain Sharjah Award for Second Year Running

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Coral Beach Resort Sharjah has won the Sustain Sharjah award for Hotel Properties at the Sharjah International Travel and Tourism Forum 2026, organised by the Sharjah Commerce and Tourism Development Authority (SCTDA). This marks the resort’s second consecutive recognition under the initiative.

The accolade acknowledges the property’s progress at Level 2 of the programme’s Explorers journey, structured around four core pillars: Guest, Experience, Local, and Story. Across each pillar, the resort has prioritised measurable, practical measures that engage guests, support the surrounding community, and ensure transparent sustainability reporting.

Central to this achievement are three primary operational initiatives:

  • Onsite water bottling plant: Replaces single-use plastics with reusable glass bottles, eliminating approximately 300,672 plastic bottles annually.
  • Winnow AI food-waste system: Weighs and monitors kitchen waste in real time, enabling culinary teams to curb excess directly at source.
  • Onsite biodigester: Installed in 2026, making the property the first hotel in Sharjah to process organic waste entirely on site.

Commenting on the achievement, Iftikhar Hamdani, Area General Manager of Coral Beach Resort Sharjah, said: “Securing the Sustain Sharjah award for the second consecutive year is an honour for our entire team. Initiatives such as our water bottling plant, AI-driven waste monitoring, and onsite biodigester reflect our daily operational commitment—one shared with our guests, partners, and the local community. We thank the Sharjah Commerce and Tourism Development Authority for this recognition and for their steady leadership in advancing sustainable tourism across the emirate.”

Coral Beach Resort Sharjah is a signatory to the Glasgow Declaration on Climate Action in Tourism and continues to align its operations with broader international climate targets.

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Hospitality

Qatar Airways Connects Doha to Caracas, Venezuela, and Bogotá, Colombia with First Flight

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Qatar Airways has inaugurated its new twice-weekly service connecting Doha with Caracas and Bogotá. The service represents a significant milestone for the airline, as Qatar Airways becomes the first Gulf carrier to serve Venezuela, and the first airline to operate nonstop services from the Middle East to both Bogotá and Caracas. The new route underscores the airline’s commitment to strengthening global connectivity for the region and is operated on Boeing 777-200LR aircraft.

Qatar Airways flights to Caracas (CCS) and Bogotá (BOG)

Qatar Airways’ flight schedule has been designed to provide smooth onward connections through Hamad International Airport to key markets including Australia, China, Japan, Lebanon, South Korea, and the United Arab Emirates. This offers passengers greater flexibility and seamless transfer options across Qatar Airways’ global network of over 170 destinations.

Departing every Wednesday and Sunday:

Doha (DOH) to Bogotá (BOG) – Flight QR783: Departure 07:35; Arrival 16:25

Bogotá (BOG) to Caracas (CCS) – Flight QR783: Departure 17:55; Arrival 21:00

Caracas (CCS) to Doha (DOH) – Flight QR783: Departure 23:30; Arrival 20:35

The addition of Caracas and Bogotá marks the 16th and 17th destinations in the Americas served by Qatar Airways. The airline began serving South America in 2010 with its inaugural flight to Brazil’s São Paulo.

The airline has recently expanded its partnership with LATAM to include LATAM Airlines Colombia, offering travellers greater access to the region. Qatar Airways will place its code on LATAM-operated flights between Bogotá and key domestic destinations including Cartagena, Armenia, Barranquilla, Bucaramanga, Cali, Cúcuta, Ibagué, Leticia, Medellín, Montería, Neiva, Pereira, Pasto, Riohacha, San Andrés Island, Santa Marta, and Yopal.

Qatar Airways continues to strengthen global connectivity, serving more than 170 destinations this winter. Bookings can be made at qatarairways.com or through the airline’s mobile app.

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