Uncategorized
THE MANAGED FUTURE
By Editor

Dimension Data is a company that offers an extensive managed services portfolio includes several globally standardised managed services products in specific technology domains – including networks, data centres, security, visual communications, unified communications and collaboration and contact centres. Youssef Fawaz, Managing Director, Dimension Data Middle East discusses the company’s focus
Discuss portfolio of Managed services that Dimension Data provides globally and in the region?
Dimension Data’s support, managed, and IT outsourcing lines of services are closely interrelated. We use the same platforms, systems, processes and delivery teams to deliver all three service types.
Our lines of service portfolios include both standard (‘productised’) services and customised services. Dimension Data’s services portfolio is replicated globally, which is a unique offer for our clients spanning not just locally, but also globally. Dimension Data’s support, managed and IT outsourcing services portfolio includes IT Outsourcing spanning Transition and transformation, service aggregation & cross functional services across the network communications tower, the data centre tower, the end user compute tower, the contact centre tower & BPO.
Managed Services include IT service management, assessments and consulting, across enterprise networks, security infrastructure, Cisco unified communications, Microsoft Lync, Data Centre, Contact Centre and Custom services per client.
Support Services, include IT support, assessments and consulting for Uptime Maintenance, Uptime Support, Insite predictive support and Insite pre-emptive support. Dimension Data also includes multi vendor service management and contract aggregation on behalf of our clients.
What is the demand scenario for various Managed services that you provide regionally?
The demand varies from country to country. In response to the UAE, Dimension Data sees much demand for support services, that is, for the support of technology devices. The requirement for Managed Services, that is, for the management of process outcomes is still not in high demand locally. A focus on moving from a pure support contract to a managed services contract could add significant value to a clients’ business.
You offer standardized services in 6 domains while also giving the option for custom services. Discuss if customers regionally prefer the standard modules or whether they opt for custom ones?
Our experience in the local market is that clients are opting in for standard support services, mainly focused on SLA management and commitment, and not exploring the benefits attributed to custom services or managed services. Currently, the requirements most clients have are focused on support services for the support of technology devices. Most clients usually predefine this. Dimension Data is able to further extract benefits to the IT estate for our clients through custom services, or through offering our managed services portfolio.
What are the Managed services you provide for datacenters in this region? Does it cover both large and smaller sized datacenters?
Dimension Data focuses on small, medium and large data centres for our clients – as long as the benefit to the business is realized. Locally, Dimension Data includes the management of the physical data centre infrastructure as part of the managed services offered in the Data Centre Space. Dimension Data’s managed services within the data centre includes the management of infrastructure such as servers, messaging, print & file servers, storage management, legacy/mid range servers, identity management and SQL database services. Dimension Data also offers managed virtual infrastructure services to our clients. In addition to this, Dimension Data’s Managed Cloud Platform offers our client expertise in deploying fully managed cloud platforms including private, hybrid and public cloud services.
Are enterprise customers comfortable with the idea of outsourcing such services? Which verticals do you find most proactive in the region in terms of adopting such services?
There is a demand for these services across multiple verticals. By adopting these services our clients benefit by extracting benefits that include the exploitation of the data centre infrastructure – to the strategic advantage of their business, the realisation of the return on investment expected from a data centre technology environments, more efficient deployment of IT staff; access to the best skills in the market, providing a clear path to the cloud, a single point of contact, a proactive approach to service delivery, a consistent service delivery due to alignment of all services to the IT Instrastructure Library (ITIL) and flexible service levels that enable our clients to choose the service level that their budget and business requirements matches.
Are there customers regionally who you offer services across all the 6 domains that you focus on?
There are no current clients locally that procure services from Dimension Data across all the six domains. Many of our clients explore support service engagements with Dimension Data in the Enterprise network, security and unified communications space. As the market moves to the need for commercial outcomes and transformation, we expect to see more IT outsource engagement, spanning all domains, with regional client engagements.
Discuss any recent or expected announcements around Managed Services from Dimension Data?
Dimension Data announced that it will launch Enterprise Mobility-as-a-Service (EMaaS), signalling its intent to provide a suite of cloud-based end-user computing services on a global basis. EMaaS establishes the platform for the group’s future initiatives that will see Dimension Data announce increased functionality and feature sets that assist enterprise clients to deal with their rapidly changing end user computing requirements.
Dimension Data’s EMaaS offering is an integrated enterprise mobility management service that provides organisations with the ability to deliver comprehensive policy-based, device-independent, mobile device management, mobile expense management, integration to the enterprise and underpinned by true cloud principles of automation and consumption-based commercials.
The service, which utilises a cloud-based consumption model, enables organisations to rapidly scale deployments while easily managing the complex environment of mobile devices, data access and expense management. Due to the complex nature of mobility deployments, the EMaaS offering is complemented by Dimension Data’s Systems Integration and Professional Services competencies and addresses the full spectrum of an organisation’s enterprise mobility needs.
Uncategorized
Western Furniture Launches Exclusive Deals for Dubai Super Sale
Western Furniture is set to captivate design lovers across the UAE with an exclusive Super Sale that brings Italian luxury within reach. For a limited time, the brand is unveiling extraordinary deals on some of Italy’s most prestigious furniture labels, giving furniture lovers the perfect opportunity to refresh their homes with elegance and modern sophistication. From November 28 to December 2, shoppers can explore an exclusive range of designer pieces—each intended to elevate homes with modern elegance, ultimate comfort, and timeless style.
This unmissable event features exquisite pieces from Tonin Casa, Tomasella, Miniforms, Calligaris and Natuzzi editions — each a true reflection of Italian design excellence and artisanal craftsmanship.
Discover timeless elegance and contemporary innovation with these standout pieces:
Calligaris
FLUFF BED FABRIC


Fluff Bed: A luxurious bed in ecru fabric with a matt black frame, measuring 180 x 200 cm. The Fluff Bed combines comfort and style, making it a perfect addition to any bedroom.
SIPARIO MIRROR GLASS GMG – GREY MIRROR:

Sipario is a mirror with a poetic design that combines curved glass and flat glass. Simulating the curtain of a theatre, the mirror is characterized by two parts, a reflective one and one that breaks down the image, symbolizing the contrast between what is shown and what remains hidden.
UNIVERSAL BUFFET CERAMIC
Universal Buffet is versatile buffet with a calacatta black marble ceramic top and matt bronze wood frame, measuring 241 x 50 x 79 cm. The Universal Buffet offers ample storage space while adding a touch of luxury to any room.


TWINS DINING TABLE CERAMIC and VANILLA DINING CHAIR FABRIC


Twins Dining Table: A sleek, contemporary dining table featuring a bronze glass top and a matte black metal frame, sized 249 x 119 x 75 cm. Paired with the Vanilla Dining Chair in fabric, it creates a perfectly balanced and stylish dining area, ideal for those who value modern aesthetics and practical elegance.
CAMEO DINING TABLE WOOD

Cameo Dining Table: A true statement piece, the Cameo Dining Table features a striking calacatta black marble ceramic top complemented by a matte bronze metal frame. Its extendable design adapts effortlessly to your space,
Pair it with the Glen Dining Chair in fabric to create a stunning, cohesive dining area.
The Glen Chair by Gino Carollo is a versatile option, with clean lines and an oval-profile frame in wood or metal, paired with plush upholstery in a wide range of colors.

Tomasella
ARMADI WARDROBE

The exquisite Armadio wardrobe by Tomasella seamlessly ensues impeccable craftsmanship and contemporary aesthetics, providing a haven for your most cherished belongings.
PORTICELLO BED

a luxurious bed featuring a dual headboard design — a soft, upholstered fabric center framed by sleek, dark wood. The space is accented with marble-effect panels, metallic lighting fixtures, and muted pastel tones, creating a serene, high-end atmosphere perfect for modern living.
Tonin Casa
Ablos Table

Ablos is an expression of lightness and movement, a perfect balance between strength and delicacy. Its base, formed by two curved sheets of hammered glass, supports an asymmetrical top, also in hammered glass; the play of reflections when light hits the glass creates a vibrant, ethereal atmosphere.
Victory Table

Featuring a striking marble top paired with a distinctive sculptural base, Victory transforms any dining space into a statement of elegance and sophistication. Designed to blend artistry with functionality, this table is more than a piece of furniture—it’s a centrepiece that elevates the style and character of every room it graces.
Miniforms
Plauto table

Named after the Roman playwright, Plauto draws on the past to inspire the future. Crafted from a single piece of wood, it explores a variety of shapes—flat, curved, pointed—showcasing the material’s natural beauty.
Inspired by monolithic structures, the table features a sculpted top that seems to float above its “leaf-cut” legs, creating a perfect balance of form and weight. Elegant, simple, and striking, Plauto is a statement piece for any space.
Soda coffee table

Soda coffee table Crafted from a single piece of Murano blown glass, it features three petal-like stems that support its tabletop. Its hammered, translucent surface highlights the purity and elegance of the glass, creating mesmerizing plays of light and shadow. A perfect blend of artistry and craftsmanship, Soda by Yiannis Ghikas transforms a simple material into a striking centrepiece for any living room.
Natuzzi editions sofas
Adrenalina is a masterpiece of comfort combined with solid design, featuring a blend of generous proportions and statement tailoring. The wooden base gives this sofa a totally refined style and a contemporary modernist look. With its simple and elegant character, this piece will be the highlight of any space.

The Speranza Sofa by Natuzzi Editions combines inviting design with exceptional comfort, creating the perfect spot to relax, reset, and embrace new beginnings. A timeless piece crafted to elevate your living space with warmth and elegance.

The Ernesto by Natuzzi Editions designed for real living, offers deep, generous seating — including an extra-large option — crafted for everyday comfort. Its open-base design adds a sense of lightness and modern elegance, making it a perfect fit for any contemporary interior.

Toledo by Natuzzi Editions brings refined Italian craftsmanship to modern living spaces, featuring luxurious Italian leather seating designed for homeowners who value exceptional quality. Available in multiple configurations — including options with elegant metal-finished legs

Whether you’re refreshing your interiors or searching for a standout piece, this sale offers the perfect opportunity to add a touch of Italian luxury to your home at exceptional value.
Hospitality
Experience a Daily Treat at Authors’ Lounge: Fresh Croissant and Unlimited Coffee
Authors’ Lounge at voco Bonnington Dubai has just launched a delightful daily offer that provides an elevated café experience that’s both practical and easy to fit into any routine. Guests and visitors can now enjoy a warm, freshly baked croissant served with unlimited pours of their preferred coffee for just AED 65 per person.
The lounge is known for its welcoming atmosphere, spacious seating, and steady, reliable service. Fresh bakes and a well-rounded beverage selection make it a natural choice for quick meetings, relaxed catchups, or quiet time with a book. The new offer brings together value, comfort, and ease, making it an effortless pick for both regular guests and visitors.

What you can look forward to:
- A daily selection of warm, artisanal bakes
- Unlimited refills of premium coffee with your croissant
- A chic and calming café atmosphere ideal for meetings, musings, or me-time
- The option to linger longer with access to all-day dining
Author’s Lounge remains a steady favourite for those who enjoy calm spaces and good flavours. In line with voco Bonnington Dubai’s approach to warm hospitality and quality dining, the lounge focuses on thoughtful plates, attentive service, and an inviting atmosphere that appeals to both hotel guests and the wider JLT community.
Uncategorized
DISCOVER NOVEMBER AT ME BY MELIÁ DUBAI: A MONTH OF CURATED EXPERIENCES WITH PURPOSE AND FLAIR
As the cooler months are in full swing, ME by Meliá Dubai invites guests to embrace November with a thoughtfully curated calendar of experiences. In support of Movember, the hotel celebrates wellness with purpose – through revitalising spa rituals, men’s grooming treatments, and initiatives that give back. Guests can also savour seasonal flavours with Central Restaurant’s refined business lunch, enjoy the excitement of Casa LALIGA in a vibrant yet relaxed setting, or unwind poolside with The Cabana Experience, complete with Deeper Beauty’s inclusive sun care essentials.
This November at ME by Meliá Dubai is an invitation to unwind, recharge, and celebrate the art of living well.
MOvember at Central – Business Lunch
This November, Central Restaurant invites guests to come together for a cause and a culinary experience worth savouring. In the spirit of Movember, a month dedicated to connection, reflection, and well-being, the hotel’s refined business lunch offers the perfect setting to unwind, share stories, and make meaningful memories. Available Monday to Friday from 12:00 PM to 6:00 PM, the menu curated by the Executive Chef features fresh, seasonal dishes that celebrate both taste and purpose.
Guests can savour standout creations such as the Charming Broccoli, featuring smoky charred broccoli, sweet dried cranberries, crunchy sunflower seeds, and crispy bacon; the luxuriously smooth Golden Velvet Soup; the refreshing Papaya Mist, with delicate smoked salmon and vibrant edamame; the Coral Catch, a warm, succulent grilled prawn and nutty bulgur salad; the aromatic Sun Souvlaki, with tender chicken, soft pita, and creamy tatziki; and the decadent Ricotta Fold, silky spinach and ricotta ravioli finished with butter and parmesan.
For a comforting finish, an assortment of desserts provides the perfect sweet ending. This midday experience is the ideal retreat from a busy day, offering both flavor and relaxation. AED 10 from every business lunch will be donated to the Al Jalila Foundation, allowing guests to enjoy a delicious meal while supporting a meaningful cause.
CASA LALIGA at Central
The LALIGA season is in full swing, and there’s no better way to experience the excitement than at CASA LALIGA at Central, ME Dubai by Meliá, where football, flavour, and flair meet under one stylish roof. Designed for the modern sports enthusiast, Central Restaurant offers the ultimate setting to relax, connect, and catch every goal on large-screen TVs that bring the action to life.
- Fan Package (AED 115) – includes one snack, one main dish, and one beverage
Highlights from the menu include Korean Fried Chicken with peanut glaze, Crispy Calamari with garlic aioli, and Beef-Filled Empanadas with saffron aioli, the perfect bites to pair with an ice-cold beverage. For a heartier option, guests can enjoy Spanish-style Pinchos Chicken, the signature Mc ME Burger with wagyu beef and piquillo peppers, or the Catalan Coca flatbread topped with cheese, mushrooms, and olives.
This month, fans can catch some of the most anticipated matches of the UEFA Champions League, including Real Madrid vs Liverpool (5 November), Barcelona vs Chelsea (26 November), and Real Madrid vs Olympiacos (27 November).
Whether gathering with friends or soaking in the atmosphere solo, Central Restaurant is the ultimate destination to experience every thrilling moment of LALIGA and the UEFA Champions League – in true ME style.
MOvember at Wellness by ME
In support of Movember, ME by Meliá Dubai invites guests to embrace wellness with purpose through a thoughtfully curated selection of signature treatments. Throughout November, AED 50 from each treatment will be donated to the Al Jalila Foundation in support of men’s health initiatives, allowing guests to rejuvenate body and mind while contributing to a meaningful cause.
Guests can indulge in the ME Signature Massage, a bespoke therapy that blends Thai element oils with acupressure techniques to ease tension and promote deep relaxation; the Tailor-Made Royal Massage, a personalised experience crafted to meet individual needs, whether for deep muscular relief, gentle stretching, or targeted focus – with expert therapists curating the perfect combination of techniques; and the B Strong Massage, a revitalising deep tissue treatment designed to relieve stiffness and enhance flexibility through precise, results-driven movements. Completing the journey, the Men’s Hydra Boost Facial delivers an intense surge of hydration and energy, combating dryness, fatigue, and environmental stress to leave the skin refreshed, smooth, and invigorated.
The Cabana Experience
Soak up the golden Dubai sunshine in ultimate style with the Cabana Experience. Perfect for sunbathing, splashing in the pool, or simply lounging in comfort, each cabana is designed to be a private oasis. Standard room guests can enjoy a cabana for AED 250 (for two people), complete with two refreshing beverages of choice, mineral water, cooling towels and a hand fan, plus sun protection by Deeper Beauty to keep everyone perfectly pampered under the sun. Suite guests receive a complimentary cabana with the same indulgent inclusions. Whether it’s sipping a chilled drink poolside, cooling off in the pool, or simply basking in the warm rays, the Cabana Experience transforms an ordinary day into a sun-soaked escape full of relaxation, fun, and effortless luxury.
Deeper Beauty – Sun Care Elevated
ME by Meliá Dubai proudly continues it’s collaboration with Deeper Beauty, a UAE-born SPF brand that seamlessly blends inclusivity, sustainability, and high-performance skincare. Crafted to protect and celebrate every skin tone, Deeper Beauty’s lightweight, non-white cast formula delivers broad-spectrum UVA/UVB protection without compromise, making it especially suited for darker complexions. Perfect for sun-soaked days by the pool or outdoor adventures, it ensures skin stays nourished, protected, and radiant.
Available at the pool retail shop, guests can choose from: Blocked and Busy SPF50 Sunscreen – 100ml | AED 120 or Blocked and Busy SPF50 Sunscreen – 50ml | AED 55
Whether applied before a relaxing cabana day or on-the-go, Deeper Beauty makes sun protection effortless, effective, and suitable for every skin tone.
Whether seeking a moment of self-care, a lively match-day gathering, or a sun-drenched escape by the pool, ME by Meliá Dubai invites guests to experience November with purpose and passion.
-
Tech News1 year agoDenodo Bolsters Executive Team by Hiring Christophe Culine as its Chief Revenue Officer
-
VAR8 months agoMicrosoft Launches New Surface Copilot+ PCs for Business
-
Tech Interviews2 years agoNavigating the Cybersecurity Landscape in Hybrid Work Environments
-
Tech News4 months agoNothing Launches flagship Nothing Phone (3) and Headphone (1) in theme with the Iconic Museum of the Future in Dubai
-
Tech News2 years agoBrighton College Abu Dhabi and Brighton College Al Ain Donate 954 IT Devices in Support of ‘Donate Your Own Device’ Campaign
-
Editorial1 year agoCelebrating UAE National Day: A Legacy of Leadership and Technological Innovation
-
VAR1 year agoSamsung Galaxy Z Fold6 vs Google Pixel 9 Pro Fold: Clash Of The Folding Phenoms
-
Cover Story9 months agoUnifonic Leading the Future of AI-Driven Customer Engagement



