Connect with us

News

Kodak Alaris enhances local support for customers

Published

on

Kodak Alaris has reiterated its commitment to the Middle East market by focusing on providing fast, local support for organisations using both Kodak branded as well as third party scanner equipment. The service is supported directly by Kodak Alaris’ engineers in UAE and Saudi and through trained and certified dedicated partners in Oman, Kuwait, Bahrain, Lebanon and Qatar. The service side of Kodak Alaris’ information management business in the Middle East has increased by 35% over the last year showing that customers have responded enthusiastically to the service offering.

With five service centres across UAE and KSA and trained and certified dedicated partners in Oman, Kuwait, Bahrain, Lebanon and Qatar, experienced technicians provide world class service within hours of a customer reporting a fault.

David Whitton, Kodak Alaris’ regional sales director for the Middle East and Africa, says, “Given the volume of production scanners we sell today, increasing our service footprint countrywide is vital to support customers when they make significant hardware purchases. We offer 8 hours service response time to solve problems quickly using only original manufacturer parts. Our biggest advantage is to be able to provide preventative maintenance to ensure equipment availability and maximum uptime. One supplier of service for Kodak Scanners as well as other manufacturers’ scanner and storage equipment, eliminates the inconvenience of dealing with multiple service providers. It’s the ‘one-call-gets-it-all’ philosophy.”

From on-site service and Advanced Unit Replacement, to 24x7x4 hour response and preventive maintenance, Kodak Alaris delivers fast, expert, reliable service to keep operations running at maximum efficiency. Skilled service engineers provide over-the-phone, remote expertise to solve problems fast and if an on-site call is necessary, one of the many strategically located field engineers (FEs) will be visit the site to take care of the issue.

“Only our field engineers are extensively trained on the intricacies of Kodak Alaris’ solutions by the technical team that designs and builds the products. This means we have access to tools, knowledge and updates that others do not. Only while employed at Kodak Alaris do field engineers have access to key equipment information and diagnostic software and firmware updates. Other firms simply can’t utilize these critically important tools,” continues Whitton.

Kodak Alaris is the only service provider using 100%-certified, original equipment replacement parts to repair equipment from Kodak Alaris. Other service providers cannot access these genuine components and can only use after-market substitutes for manufacturer-discontinued parts. The company also has the distinction of its service achieving the ISO 9001:2008 certification among scanner service organizations. So customers can feel confident that Kodak Alaris’ quality service management meets the most stringent requirements of this global standard.

From installation, tech support and field repairs to consultancy services, the company helps streamline the document management processes, extend the useful life of hardware and software investments and reduce total cost of ownership.

With parts, labour and travel included, service contracts help organizations avoid budget-breaking ‘surprise’ expenses. Kodak Alaris’ multi-year contracts provide additional discounts and price increase protection as well. Various service packages are available including four and eight-hour break/fix response times in addition to bespoke service level agreements based on individual customer requirements.

News

GFH Partners Manrre REIT (CEIC) PLC and Palmon Group unveil new temperature-controlled chemical warehouse in JAFZA

Published

on

GFH Partners Manrre REIT (CEIC) PLC (“Manrre” or “the Fund”), managed by GFH Partners Ltd. (“GFH Partners”),  together with its development manager Palmon Group FZCO (“Palmon Group”), today announced the opening of a specialised temperature-controlled chemical warehouse in Jebel Ali Free Zone (Jafza), further expanding the Fund’s Grade A logistics portfolio.

The inauguration ceremony was held in the presence of Mr Abdulla Bin Damithan, CEO and Managing Director, DP World GC, alongside senior officials and dignitaries from Jebel Ali Free Zone, GFH Partners, and Palmon Group.

Purpose-built and developed by Palmon Group to meet stringent international safety and compliance standards, the new facility reflects the rising regional demand for certified chemical storage infrastructure that supports manufacturing, energy, industrial services, and third-party logistics. The warehouse is situated on a 180,000sq ft plot with a built-up area of 112,000 sq ft, divided into three temperature-controlled chambers that reach a maximum height of 13 metres. The warehouse has been designed with advanced Early Suppression Fast Response (ESFR), and in-rack sprinkler systems to ensure safety and resilience across all operations.

The facility’s layout allows storage of a diverse range of hazard-classified chemicals. One chamber is configured for UN Class 3 and 4 chemicals, a second accommodates UN Class 5 chemicals, while the third has been developed for UN Class 6, 8, 9 and non-regulated materials. The warehouse offers capacity for 17,400 pallets and includes nine loading docks and three loading bays. The office space has been intentionally limited to three percent of the total built-up area, maximising operational efficiency and warehouse utility.

Speaking on the launch, Kunal Lahori, CEO of Palmon Group and Board Member of Manrre, said: “This new facility brings together precision engineering, regulatory compliance, and long-term value creation. Specialised chemical storage requires a high degree of control and risk management, and we have developed this warehouse to meet those expectations while offering flexibility and scalability for tenants. As one of the earliest developers in Jafza, Palmon Group remains committed to supporting the UAE’s logistics and industrial growth.”

Mohamed Ali, Head of GCC at GFH Partners, said: “The opening of this warehouse marks another important milestone in the expansion of the GFH Partners Manrre REIT portfolio, particularly in mission-critical industrial and logistics assets that serve high-growth sectors. The UAE continues to see strong demand for specialised storage solutions, and this facility reinforces our strategy to develop resilient, future-ready assets that deliver long-term value for our investors.”

The logistics hub is now fully operational and is leased to Safe Logistics. The new facility is expected to play a significant role in strengthening regulated supply chains and supporting Dubai’s position as one of the region’s foremost logistics and industrial hubs.

Continue Reading

News

Big Ticket joins DP World ILT20 Season 4 as Official Partner

Published

on

A professional cricket player for the Desert Vipers in mid-swing during a match. The batsman is wearing a dark green and black patterned jersey with red accents, a red helmet, and black protective leg pads. He is holding a wooden cricket bat high in a follow-through motion after playing a shot. The background shows a crowded stadium with purple and blue seating and a "DP World" branded wicket.

Big Ticket, the largest and longest-running guaranteed raffle draw in the Middle East (known for cash prizes, dream luxury cars, gold bars and coins) has joined the DP World International League T20 Season 4 as an Official Partner.

In recent years, Big Ticket has become more than just a raffle, it has gained the reputation of being a brand built around rewarding dreams and celebrating ambition, growing into one of the region’s largest and one of the most anticipated monthly draws in the UAE.

DP World ILT20 – the 34-match cricketing extravaganza – the biggest T20 tournament in the region featuring some of the most renowned global cricket stars is currently being played at the Dubai International Stadium, Zayed Cricket Stadium, Abu Dhabi and Sharjah Cricket Stadium.

A cricket player from the Abu Dhabi Knight Riders standing at the crease, ready to receive a ball. The player is dressed in a purple and gold uniform with matching gold-colored leg pads and a gold helmet. He holds the bat upward in a standard batting stance. The stadium background features blue seats, a "UAE Cricket" sign, and another player in an orange uniform in the distance.

DP World ILT20 Head of Partnerships Ishan Chopra: “We are delighted to welcome a UAE born raffle giant like Big Ticket as an Official Partner of the DP World ILT20. Their legacy of helping dreams come true aligns perfectly with our vision of delivering unforgettable, fan-first experiences across the league. This partnership strengthens our commitment to creating moments of excitement both on and off the field, and we look forward to elevating Season 4 together. With a household name like Big Ticket on board, we are confident of unlocking even more opportunities for fans to engage, celebrate and go All In for Cricket.”

Meanwhile, DP World ILT20 match tickets across all categories are available for the remaining tournament matches. Various spectator stand tickets start at AED 20 and hospitality packages start from AED 325. Fans can also book the new Sixes Lounge experience for AED 395, which includes unlimited food and beverages. Tickets can be purchased by visiting tickets.ilt20.ae or Virgin Megastores.

Continue Reading

News

The Maritime Standard Awards 2025 winners list showcases high levels of innovation and operational excellence across the maritime sector

Published

on


The maritime sector’s leading awards event, The Maritime Standard (TMS) Awards 2025, has announced this year’s winners, honoring outstanding companies and industry leaders from across the Middle East and Indian Subcontinent. The Awards showcased achievement and innovation in 25 categories covering shipping, logistics, ship repair, offshore services, marine technology and related sectors, as well as a series of special awards for individual achievement. The prestigious event took place at Atlantis The Palm, Dubai on October 29th, attracting over 1000 senior executives, decision-makers and industry leaders, from the region, and across the globe.

Held under the patronage of H.H. Sheikh Ahmed bin Saeed Al Maktoum, President of the Dubai Civil Aviation Authority, Chairman of Dubai Airports, and Chairman and Chief Executive of Emirates Airline and Group, the event recognised organisations and individuals for setting new standards in operational excellence and leadership in the sector amid significant shifts in the industry, including decarbonisation, digitalization, and a renewed emphasis on supply chain resilience. From clean-fuel projects and AI-powered port operations to international collaborations that boost trade efficiency, the 2025 Awards showcased the industry’s progress in turning goals into tangible outcomes.

The evening was hosted by Yalda Hakim, a renowned international correspondent and documentary filmmaker, whose engaging presence added distinction to the occasion. The keynote address was delivered by Captain Abdulkareem Al Masabi, CEO of ADNOC Logistics and Services, who shared valuable insights on the evolving maritime landscape and the UAE’s leadership in advancing sustainable and innovative practices across the sector.

Clive Woodbridge, Editor of The Maritime Standard and Chairman of the Judging Panel, stated, “This year’s competition was exceptionally tough, and we received an unprecedented number of entries across all categories. Each finalist demonstrated remarkable achievements and operational standards over the past year, which underlines the significant advances that continue to be made in the regional maritime sector.”

A rigorous assessment process was conducted as part of the award selections, and this was supervised by an independent panel of distinguished judges that included some of the most prominent names in the maritime industry.

Trevor Pereira, Managing Director of The Maritime Standard, commented, “These Awards are not just about celebrating success, but also about encouraging excellence. This year’s event recognised innovative concepts, exciting new initiatives, and outstanding performance standards. As the region continues to expand its maritime infrastructure and digital port systems, with significant developments across the Middle East and the Indian Subcontinent, events like The Maritime Standard Awards play a key role in reinforcing its position as a global leader in shipping and maritime.”

 Reaction from the individual winners on the night of October 29th was highly appreciative. Captain Mohamed Al Ali, Senior Vice President, Operations (Offshore Logistics), at ADNOC L&S, who received the Outstanding Achievement Award, added: “It was one of the greatest honours of my professional career to receive this Award. It really means a lot to me to have TMS recognise the years of dedication and hard work.”

Tony Dagher, the Founder and Managing Director of TMC Shipping Group was the recipient of the Young Person in Shipping and was similarly honoured. He said: “I have been fortunate to have had great support from many people during my journey in shipping, and to have a fantastic team around me now. This Award is as much for them as it is for me.

Over the past 12 years The Maritime Standard Awards has consolidated its standing as one of the most prominent annual gatherings within the global maritime calendar, gaining worldwide recognition for recognising excellence and promoting a more resilient and sustainable maritime future.

Continue Reading

Trending

Copyright © 2023 | The Integrator