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Trusted Partnership: CBD Offers Easy access to Banking Transactions and Services for UAE SMEs

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Commercial Bank of Dubai (CBD) is a UAE-based banking and financial services corporation headquartered in Dubai. CBD is ranked as the number one bank in the UAE on the Forbes list of World’s Best Banks 2022. Amit Malhotra, General Manager – Personal Banking Group, at CBD speaks about the bank’s relationship with SMEs and specific products.

What role the CBD, as one of the longest established banks in the country, has played in helping SMEs to grow and thrive?

As a financial solution provider, we firmly believe in backing our customer’s ambitions. At CBD, we recognize that SMEs are the backbone of the UAE’s economy, accounting for around 94 percent of businesses in the country and they must get the right support to grow and expand their businesses.

As one of the first and most reputed banks in the UAE, CBD has always differentiated itself from the other competitors by truly being a bank focused on family-owned and managed businesses across the Emirates in the UAE. Over the years, it has supported numerous small and medium enterprises that have later grown with us to become large corporates.

Amit Malhotra, General Manager – Personal Banking Group, at CBD

Further, we have partnered with several government entities such as the Dubai Economic Department and Free zones such as JAFZA, DMCC, DCAA, and RAKEZ to offer a full suite of products that are specially tailored for the SME segment to fulfill their business requirements and back their ambitions.

What are the business solutions you offer for newly onboarded SMEs at CBD?

CBD provides SMEs with a wide range of solutions. We offer instant digital business accounts through our state-of-art, CBD Rise Digital account opening platform enabling SMEs to get access to banking transactions and services instantly. The digital business account offers attractive features such as no minimum balance requirement and a choice of six account currency denominations, as well as a complimentary business debit card with high daily cash withdrawal limits.

We offer SMEs fast and easy access to secured business loans and a wide array of financing solutions that suit their business needs. Our SME customers can avail of competitive rates on money transfers, remittances, and foreign currency exchange.

CBD also provides SMEs with experienced business banking relationship managers to provide them with the required advice, guidance, and individual client support.

Give us some insight into other business financing services you offer and their eligibility criteria

CBD provides SMEs with a comprehensive portfolio of financing solutions that include regular working capital facilities, collateral-free business term loans, business credit cards, overdrafts, and lots more.

Our business term loan is an award-winning product, which offers an advisory tool that helps SMEs manage their finances and supports their business growth through a customized business finance package. It combines purpose-specific business products which allows them to better manage their business growth efficiently, thus saving time and money by applying for one comprehensive and affordable solution instead of multiple loan facilities.

We offer SMEs market-leading financing facilities with high loan amounts, flexible repayment options, low-interest rates, and fast approvals granted within 48 hours of the application’s submission. Our facilities also include quick business loans for retailers and online trading and service sector businesses against their point of sale (POS) machines’ proceeds which can be easily repaid through monthly installments of sales proceeds collected from the POS machines.

Tell us a bit about the next few years’ growth prospects of SMEs in the UAE

After facing unprecedented challenges in the wake of the Covid-19 pandemic, 88% of SMEs in the UAE are optimistic about the next 12 months, according to the latest research study conducted by MasterCard, published in the 2021 Mastercard Economic Outlook.

The study also showed that 73% of UAE consumers are shopping more online than they did since the start of the pandemic and 97% of UAE shoppers would consider making a purchase with an emerging payment technology over the next year.

CBD has been pioneering this digital transformation and provides its customers with a wide range of digital tools that enable them to accept online payments as well as accept payments through POS and is well-positioned to meet the evolving digital needs of consumers.

In line with our purpose to back the nation’s ambitions, we will continue to support our SME customers, ensuring they get access to the financial and banking products they require to set up and grow their businesses.

Any new product or service initiated by CBD to grow its SME sector engagements

CBD launched its unique digital instant business account for SME customers through the CBD Rise Digital platform, offering four feature-rich business bank account packages that are not only value-packed but also designed to meet customers’ everyday banking needs and deliver a better banking experience.

CBD offers exclusive financing facilities, including unsecured loans of up to AED 2 million, with flexible repayment options of up to 48 months, low-interest rates, and fast approvals granted within 48 hours of the application’s submission. The benefits also include quick business loans for retailers and online trading and service sector businesses against their POS proceeds, with finance amounts up to AED 1 million. The loan payments can be easily repaid through monthly installments of sales proceeds collected from the points of sale.

SME customers can avail of CBD business credit cards with features that meet their personal and business needs such as free for life cards with credit limits of up to AED 250,000, a cash advance facility of up to 50% of the credit limit for urgent expenses, access to a flexible line of revolving credit and more.

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Wio Bank and Fiskl Embark on Groundbreaking Journey to Redefine Financial Management with AI

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Wio Bank announced a groundbreaking partnership with Fiskl, marking a significant step forward in advancing digital banking and AI-powered financial management solutions. This collaboration leverages Wio’s world-class banking APIs to integrate with Fiskl’s advanced AI-driven financial management platform, setting a new benchmark for digital banking and financial management services in the region.

Innovative Digital Banking Solutions and Beyond

Wio transcends traditional banking by not only embracing but leading technological innovation, offering its customers in the UAE an enhanced way to manage their finances. The availability of Wio’s banking API and its direct integration with Fiskl establishes a new standard in digital banking. This collaboration merges reliability with real-time API banking data access and leverages advanced AI-driven financial management to deliver a comprehensive and seamless experience for Wio business banking customers.

Empowering SMEs with AI-Driven Financial Management

Fiskl’s integration with Wio Bank simplifies financial management for SMEs by combining cutting-edge AI technology with real-time API banking data access. This strategic partnership provides Wio Business banking customers with a unified, user-friendly platform that fully automates financial processes, enabling them to optimize their financial operations and make informed decisions more effectively.

Transformative Benefits of the Wio – Fiskl Integration

● Seamless Connectivity: A direct link between Wio accounts and Fiskl’s platform ensures efficient financial management and real-time cash flow overviews.

● Instant Financial Clarity: Real-time transactions keep businesses aligned with their financial status, without the need for manual updates.

● Automated Transactions: Exclusive to Wio, this feature automates internal and cross-currency transfers, simplifying complex financial reconciliation with Fiskl’s AI-based engine.

● Mobile First: The integration provides a comprehensive accounting mobile experience, enabling on-the-go financial management with full Wio Bank sync capabilities.

● Simplified financial flow: Simplifies the process of adding and managing new Wio accounts within Fiskl, enhancing user experience.

Setting up Small Businesses for the Future

The need for modern, compliant financial and accounting tools is paramount for UAE businesses navigating corporate tax and digital tax submissions. Wio, through its partnership with Fiskl, is at the forefront of addressing these requirements, offering businesses the solutions they need to navigate the evolving financial landscape with confidence.

Prateek Vahie, Chief Commercial Officer of Wio, shared his vision: “Wio’s direct integration with Fiskl underlines our commitment to pioneering digital banking solutions and empowering our customers to manage their finances. We continue to work with our partners to develop and provide innovative financial services that make banking easier and more transparent for SMEs.”

Alina Lapusneanu, CEO of Fiskl, remarked, “Our collaboration with Wio is more than a partnership; it’s a pivotal step forward in our quest to make sophisticated financial management accessible to all small businesses. By joining forces with Wio, a leader in banking innovation, we’re enhancing our AI-powered banking to accounting services to better serve the broader UAE market. This ensures that small businesses can navigate the complexities of new financial regulations not just with ease, but with confidence. It stands as proof of the transformative power of technology when aligned with visionary partners.”

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Ajman Bank Partners with Magnati to Leverage Merchant Acquiring Services for its Customers

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Ajman Bank has entered into a strategic partnership with Magnati to enhance the digital payment capabilities of its corporate and business banking clients. Through this collaboration, Ajman Bank will leverage Magnati’s merchant acquiring services to offer secure payment solutions for both online and in-store payments.

With Magnati’s expertise in payment processing and Ajman Bank’s robust banking infrastructure, clients can look forward to a more streamlined and efficient payment experience.

Mr. Mustafa Al Khalfawi, CEO of Ajman Bank, said, “Our collaboration with Magnati will enable us to offer our corporate and business banking clients with state-of-the-art technology and innovative payment solutions. It aligns with Ajman Bank’s strategic vision of fostering innovation and embracing cutting-edge technologies to push boundaries of excellence. We are committed to providing top-tier banking solutions that cater to the evolving needs of businesses to thrive in an increasingly digital economy by supporting their growth and success.”

Mr. Ramana Kumar, CEO of Magnati said, “We are excited to partner with Ajman Bank to implement our advanced merchant acquiring services. Our solution is designed to offer improved experiences and increased efficiency with fast, secure and convenient payment options. With a vast network of partners and state-of-the-art platform, we ensure an efficient connection across the ecosystem.”

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Ajman Bank Among the First in the UAE to Accept Jaywan Cards Across its ATM Network

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Ajman Bank is among the first banks in the UAE to successfully integrate Jaywan card acceptance across its ATM network, facilitating seamless cash withdrawals for Jaywan cardholders.

The Jaywan card, launched by Al Etihad Payments, a subsidiary of the Central Bank of the UAE, is designed to boost efficiency and sovereignty in the national payment landscape by promoting digital transactions in the local currency.

Mr. Mustafa Al Khalfawi, CEO of Ajman Bank said, “We are proud to be one of the first banks in the UAE to accept Jaywan cards on our ATMs. This initiative reflects our dedication to innovation and our commitment to contributing to the UAE’s domestic payments agenda. We are confident that this will enhance the payment experience for Jaywan cardholders while supporting the broader economic goals of the nation.”

Jan Pilbauer, CEO, Al Etihad Payments, said, “Jaywan has been launched in line with a vision to expand the national financial market infrastructure in the UAE.  Jaywan cards are designed to offer convenience for customers of UAE’s Licensed Financial Institutions, being progressively accepted across all payment channels – ATMs, Point of Sale, and eCommerce. Our partnership with Ajman Bank, along with other financial institutions in the UAE, marks a significant step towards enhancing convenience and accessibility for users throughout the UAE.”

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