Hospitality
Resorts World Cruises Celebrates Maiden Sailing from Dubai
Resorts World Cruises had arrived in Dubai with the Resorts World One commencing her first sailing from 1 November 2024 onwards. The 1800-passenger cruise ship departs from the Port Rashid Cruise Terminal 2 in Dubai three times a week to the Gulf destinations.
A special celebratory event was held on the ship today with close to 600 invitees to commemorate this milestone event. Resorts World Cruises’ President, Mr. Michael Goh and its senior management welcomed onboard regional dignitaries, authorities, members of the press and key influencers. The port-stay event included a series of special memento presentations with invitees having the chance to experience the onboard LIVE performances, the wide array of cuisines and a guided ship tour of the ship’s accommodations, facilities and offerings.
As part of the inaugural sailing celebration, guests can look forward to special added-value promotions. This includes receiving complimentary Food & Beverage Onboard Credits valued at AED 700 or US$190 per cabin for sailings in November for both the 3-Night Oman Cruise and the 2-Night Qatar Cruise. During the deployment, the Resorts World One will provide exciting new vacation options from Dubai for the weekend with the 2-Night Sir Bani Yas Weekend Cruise departing Fridays. Guests can also look forward to the 2-Night Doha (Qatar) Cruise departing Wednesdays and the 3-Night Muscat-Khasab (Oman) Cruise departing Sundays. For longer cruises, guests may combine the itineraries to become a 4-, 5- and 7-Night cruise.
“We have been counting down the days and we are delighted that the Resorts World One has arrived in Dubai and is ready to sail. We would like to extend our sincere thanks to the local and regional governments, authorities, travel business partners, media and our guests for the support. We are looking forward to bringing unique experiences to the Gulf region and we are excited to launch our first cruise with a special onboard Diwali celebration for the entire week,” said Mr. Michael Goh, President, Resorts World Cruises.
Mr. Saud Hareb Almheiri, Cruise Tourism & Yachting Lead at the Dubai Department of Economy and Tourism (DET), said: “Dubai extends its warmest congratulations to Resorts World Cruises on the successful launch of its new services, which it is proud to be the homeport for. This significant development underscores Dubai’s ongoing growth as a premier cruise destination, attracting world-class operators, and providing exceptional experiences for global travellers seeking to explore the region, as envisioned by our leadership, and in line with the goals of the Dubai Economic Agenda, D33, to further consolidate Dubai’s position as a leading global city for business and leisure. As we embark on an exciting new season, we would like to extend our gratitude to our partners and stakeholders, whose unwavering support has made this possible. Together, we look forward to further reinforcing Dubai’s position as the cruise hub of the region.”
The Resorts World One is certified by the highly reputable Organisation of Islamic Cooperation and The Standards and Metrology Institute with the ship offering certified Halal cuisines, including vegetarian / Jain cuisine; and Muslim-friendly onboard offerings, which will provide peace of mind for Muslim guests from the Gulf and across the region.
Hospitality
CELEBRATE EID AL ADHA WITH A SPECIAL BUFFET AT PURANI DILLI

Celebrate the spirit of Eid with a specially curated dinner buffet at Purani Dilli, Bur Dubai, offering guests a festive dining experience inspired by rich Indian flavours and traditional favourites. Perfect for family gatherings and festive get-togethers, the Eid Al Adha Special Buffet promises a warm ambience, indulgent dishes, and a memorable celebration during the Eid holidays.
Available for three nights only from 27th May to 29th May, the dinner buffet is priced at AED 95 per guest, making it an ideal choice for both residents and visitors looking to enjoy an authentic Eid feast in the heart of Bur Dubai.
Hospitality
CELEBRATE EID AL ADHA WITH MEDITERRANEAN DINING AT ERGON AGORA
You do not have to travel to Greece this Eid Al Adha to enjoy Mediterranean flavours and long lunch or dinner gatherings. Located in Downtown Dubai, ERGON Agora brings together a warm Greek dining experience with dishes designed for sharing, making it an ideal spot to celebrate the long weekend with family and friends.
Perfect for both lunch and dinner, the menu features a rich mix of traditional Greek favourites and comforting dishes, from the Shrimp Saganaki with tomato sauce and Feta cheese, to the Grilled Octopus with fava dip and the Slow Cooked Beef Cheeks served with sautéed trahana and goat cheese. Guests can also enjoy freshly made Peinirli, seafood orzo, grilled seabass, and a selection of homemade spreads served with sourdough flatbread.


With its warm atmosphere and Mediterranean inspired setting, ERGON Agora is a great option for a lavish Eid lunch or dinner in Downtown Dubai.
Hospitality
HIDDEN CHAMPIONS: SMALL KITCHENS, LOYAL TABLES
Attributed by Lucas Xie, General Manager of Keeta UAE.
18,000+ repeat orders from a single Dubai outlet on Keeta. That kind of number reflects the power of consistency, customer trust, and loyalty earned quietly over time.
The UAE’s food scene is vast, diverse, and always moving. But beneath the buzz, some of its most devoted customer relationships are being built in the quietest corners, small, independent restaurants that have spent years perfecting a handful of dishes for a following that simply never leaves.

These are not always the restaurants at the center of the loudest conversations, but they are often the ones quietly building the strongest customer loyalty. They are the rice kitchen in a residential neighbourhood whose customers return for the same dish week after week. The family-run restaurant with regulars who have been showing up for years. The cafeteria that has become a familiar gathering place for a close-knit community far from home. Across these businesses, repeat order rates can reach as high as 95% for everyday favourites like coffee, reflecting a level of familiarity, consistency, and trust that keeps customers coming back.
Food as Familiarity
What unites these restaurants is not a category or a cuisine, it is an understanding of their customer. Where larger concepts must be designed for breadth, these restaurants have been built for depth. Their menus are often short, their recipes rarely change, and that consistency is precisely the point. For their customers, ordering is less a decision than a ritual.
In some cases, the ritual becomes almost absolute; some dishes even show a 100% success rate, where every customer who ordered once came back again. It is this kind of behavioural loyalty that defines these smaller kitchens far more than scale ever could.
This dynamic carries particular weight in the UAE, where food is one of the most powerful threads of identity, memory, and belonging in a country of hundreds of nationalities. For many residents, whether long-settled expatriates or newer arrivals, the discovery of a restaurant that tastes like home is not a small thing. It is a point of anchor in a transient city. And once found, it is rarely let go.
Take Bannu Gul Beef Pulao in Dubai, where a single dish has built thousands of loyal repeats from one outlet. Or Nahdi Mandi Restaurant, a small Saudi kitchen in the same city, where a charcoal-grilled Al Faham Mandi keeps drawing the same customers back. And Ummi Sharifa in Ras Al Khaimah, an Emirati home cooking spot whose regulars return with a quiet, unmistakable consistency.
Small Scale, Lasting Impact
The story of these restaurants is also a story of resilience. Independent restaurants have historically relied on word of mouth, a slower, harder road to discovery, but one that tends to produce a particularly committed audience.
When that word-of-mouth customer becomes a delivery customer, something interesting happens. The ritual moves into the home. The frequency can increase. In some cases, this shift is reflected in exceptional repeat behaviour, such as Matcha Strawberry reaching a 93% repeat order rate. And the relationship between restaurant and regular deepens, even without a physical encounter.
What the UAE’s most loyal independent restaurant customers suggest is that there is an appetite, perhaps a growing one, for food with a story behind it. For restaurants where the owner’s family recipe is the entire menu. For dishes that exist nowhere else, because they were never designed to scale.
Platforms as Connectors
This is where platforms like Keeta play a meaningful role. By extending the reach of independent restaurants beyond their immediate neighbourhoods, Keeta gives restaurants like Bannu Gul, Nahdi Mandi, and Ummi Sharifa access to an audience that would otherwise never find them. For the kitchen that has been quietly perfecting its dishes for a decade, digital delivery has become a genuine growth lever, not simply a convenience layer.
As the UAE’s food delivery ecosystem matures, the opportunity for independent restaurants continues to expand. Platforms that surface smaller operators give customers a more complete picture of what the country actually eats, and allow loyalty, to be the currency of discovery. For the restaurants building that loyalty one reorder at a time, that visibility changes everything.
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