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Iraq’s Ministry of Interior Adopts Hytera SmartOne for 911 Overhaul

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Baghdad, Iraq — 12 August 2025 — The Iraqi Ministry of Interior (MOI) has strengthened its emergency response capabilities with the deployment of the Hytera SmartOne Unified Communication Platform. This major project introduces a centralized 911 emergency call center, replacing 26 separate emergency numbers. The move marks a significant step toward a faster and more coordinated public safety system in Baghdad.

A Unified Emergency Response for Baghdad

Previously, emergency services in Baghdad operated through multiple, unlinked systems. However, the Hytera SmartOne platform now integrates DMR and TETRA radios, body camera feeds, and GIS mapping into one connected environment. Consequently, police, fire, and medical services can coordinate in real time. This level of integration significantly improves response times and operational efficiency.

The new 911 center includes over 300 operator seats. Moreover, it supports emergency call intake, case creation, live situational tracking, and multi-agency dispatch. Key features include:

  • -Computer-aided dispatch (CAD)
  • -Visualized command and mapping
  • -Duty and patrol management
  • -Incident analytics
  • -Mobile police applications

These tools improve situational awareness, optimize resource allocation, and ensure that critical services respond faster to emergencies.

Scalable, Data-Driven Infrastructure

The system uses a microservice-based architecture, which provides high scalability and resilience. Additionally, its data-driven backend offers insights from call logs, incident patterns, and automated alerts. These insights support better decision-making and adaptable strategies.

Since its launch, the platform has processed about 100,000 calls in a single day. This performance proves its ability to handle large-scale emergencies without delays.

National Recognition and Global Impact

The project has earned international attention, being shortlisted for the International Critical Communications Awards (ICCAs) 2025 in the Best Use of Critical Communications in Public Safety category. This recognition underscores the system’s transformative impact on Iraq’s public safety communications.

Prime Minister Mohammed Shia’ al-Sudani called the initiative “a quality move in digital transformation and modern communications, enforcement of security, and the provision of legal and humanitarian services.”

Setting a New Standard for Public Safety

With the Hytera SmartOne platform in place, Baghdad’s emergency services can deliver faster, more reliable, and better-coordinated responses. Moreover, the upgrade serves as a model for other regions—especially those in conflict—seeking to modernize their emergency systems through integrated technology.

Check out our previous post on Sustainable AI Practices Driving Ethical and Green Tech

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BOLT EXPANDS INTO THE UAE CAPITAL

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Dubai Taxi Company PJSC (“DTC”), the leading provider of mobility services in Dubai, and its strategic partner Bolt today announced the entry of Bolt’s ride-hailing services in Abu Dhabi, marking a significant step in the partnership’s expansion across the UAE.

The expansion builds on strong e-hailing momentum across the DTC–Bolt strategic partnership. In 2025, DTC reported a 24% year-on-year increase in e-hailing activity across its taxi and limousine segments, supported by continued fleet expansion and growing customer adoption of digital booking channels.

Bolt will initially launch limousine services where customers in Abu Dhabi will be able to access ride-hailing services backed by a huge network of fleet owners, drivers, and vehicles. This will be followed by taxi services in weeks to follow.

Vasilis Hadjiaslanis, General Manager of Bolt UAE, said: “Abu Dhabi is a natural next step for Bolt in the UAE. We have seen exceptional demand for reliable, app-based mobility, and this milestone gives residents and visitors in the capital access to a service that is fast, convenient, and built around their needs. We are proud to be on this journey alongside our partners at DTC, and we look forward to continuing to grow our presence across the UAE.”

That momentum carried into Q1 2026, with e-hailing activity rising a further 9% year-on-year, reflecting the continued resilience of app-based mobility and the long-term growth potential of digital transport services in the UAE.

The expansion also relies on the partnership’s growth in Dubai, where Q1 2026 saw the integration of 1,823 National Taxi vehicles into the Bolt platform. Broadening Bolt’s UAE footprint and strengthens its role in supporting the country’s evolving ecosystem, shaping how residents, visitors, and businesses move across cities.

Driven by this high demand, Bolt expansion into Abu Dhabi reinforces DTC’s commitment to delivering more accessible mobility solutions for residents, visitors, and businesses nationwide, and support the UAE’s wider shift toward smart mobility.

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London Business School Hosts MENA Leaders to Discuss AI, Investment, and the Digital Economy

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London Business School (LBS) hosted its 23rd Annual MENA Conference at its London campus, bringing together policymakers, investors, entrepreneurs, academics, and industry leaders to discuss the forces reshaping the Middle East and North Africa’s economic future.

Over the years, the conference has evolved into one of the region’s most recognised platforms for discussions around innovation, entrepreneurship, investment, and economic transformation. This year’s edition focused heavily on the intersection of technology, capital, sustainability, and policy, reflecting the region’s growing role within the global digital economy.

“This year’s MENA Conference highlights how the region is positioning itself at the intersection of capital, innovation, and global economic transformation,” said Florin Vasvari, Executive Dean of Executive Education, Middle East, at London Business School.

The agenda explored themes including global capital flows, fintech, climate resilience, artificial intelligence, and the financing landscape surrounding the region’s technology ecosystem. Discussions also examined how regional markets are evolving to support stronger startup ecosystems, deeper capital markets, and long-term economic competitiveness.

Artificial intelligence emerged as one of the defining themes of the conference, with speakers discussing how regional organisations can build sustainable AI capabilities through investments in infrastructure, talent, data, and capital. Conversations also explored how fintech is reshaping financial infrastructure and improving access to digital financial services across the region.

Throughout the event, senior executives, policymakers, founders, and investors shared perspectives on the MENA region’s evolving role within global markets, as governments and businesses increasingly position technology and innovation at the centre of long-term economic diversification strategies.

The conference also highlighted London Business School’s growing regional engagement, following the opening of its executive office in Riyadh alongside its longstanding Dubai campus, strengthening its support for leadership development and executive education across the GCC.

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HOLCIM LAUNCHES UAE’S LOWEST-CARBON CEMENT, CRAFTED FROM LOCALLY SOURCED MATERIALS

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Holcim, the leading partner for sustainable construction, has launched its latest ECOPlanet low-carbon cement in the UAE, produced from locally sourced materials and designed to support the country’s drive toward stronger, more self-reliant industrial growth.

The launch reflects the UAE’s continued focus on building a more resilient manufacturing base and minimizing dependence on imported construction inputs. By using materials sourced within the country and produced locally, ECOPlanet helps strengthen in-country value while supporting the construction sector’s transition to lower-carbon building practices.

Holcim’s new product achieves a 30% reduction in carbon footprint compared to traditional cement and offers developers, contractors, architects and engineers a locally made solution that aligns with both sustainability targets and national industrial priorities. ECOPlanet is engineered to deliver reduced carbon emissions without compromising performance, offering the same strength, durability, and consistency required for large-scale infrastructure and commercial developments. Its formulation enables ready-mix producers and contractors to integrate low-carbon solutions into existing construction workflows with ease.

In the UAE, ready-mix concrete producer Conmix is already using ECOPlanet in an active project, demonstrating the material’s real-world applicability and readiness for immediate deployment at scale. This marks an important step in translating low-carbon construction materials from production into on-ground execution.

As the UAE continues to lead regional growth across the built environment, ECOPlanet establishes the new benchmark for high-performance, low-carbon construction, delivering the scalable foundations required for projects ranging from critical infrastructure and industrial hubs to the icons of the future.

“ECOPlanet reflects our commitment to delivering real, measurable progress in sustainable construction. It is made in the UAE, from UAE materials, and designed to help reduce emissions while strengthening the country’s industrial ecosystem.” said Ali Said, CEO of Holcim UAE and Oman. Holcim is showcasing ECOPlanet at Make it in the Emirates 2026, highlighting how material innovation and local production are helping shape the future of construction in the UAE. The presence reflects the company’s broader role in supporting industrial development, while early adoption by partners such as Conmix demonstrates growing momentum for low-carbon building solutions across active projects in the country.

ECOPlanet is part of Holcim’s global portfolio of low-carbon building materials and solutions designed to deliver high performance while supporting the transition to more sustainable construction practices, building progress for people and the planet.

                                                                    

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