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INNOVATION HAPPENS EVERYWHERE

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Updated : October 29, 2013 0:0  ,
By Editor

Firms’ innovation and growth philosophies can be summed up into two

Companies have many different philosophies when it comes to innovation and growth, but I think they fall into two main categories:

Not invented here – basically all innovation needs to happen in-house. All innovations outside the confines of the corporate firewall are considered inferior and poor and should be avoided.

Innovation happens Everywhere – basically innovations happens inside the company and innovations outside the company are embraced and included into internal innovations where appropriate.

Innovation happens even in places where tradition is highly treasured. The Middle East, for one, places a lot of weight on trust in its business dealings and has a unique way of managing its organizations. But the region has come to embrace innovation as well, with GCC countries ranked among the top innovating nations.

The recent Global Innovation Index 2013 published by Cornell University, INSEAD, the leading international business school, and the UN’s World Intellectual Property Organization points to the UAE, Saudi Arabia, Qatar and Kuwait as leading the Middle East in overall innovation performance. This is reflective of how innovation has become a visible and crucial tool for Arab countries to pursue economic diversification, competitiveness, and global integration.

I am happy to say Software AG falls into the ‘Innovation happens Everywhere’ category and this is why we have been able to take the leadership position  in the latest Gartner Magic Quadrant. We are naturally very proud of this achievement, but we would not have got there ourselves.

A few years ago we realized that our messaging backbone that is at the heart of our integration offering just didn’t have the scalability and performance that would carry us forward for multiple years. It still worked (and still does work) great but it lacked some additional sophistication like active-active clustering to name just one feature. To solve this problem we acquired a company called MyChannels  and have integrated this product as our core messaging component into the webMethods Integration offering. This integration work was hard, but it was the right thing to do and honestly we wouldn’t be where we are in the market and in the Gartner MQ without this work. It wasn’t enough to just buy a messaging product; we had to do the hard work of integrating it into our product so our customers could get a fully integrated product that “just works!”

Similarly we saw our customers asking for higher performance on larger and larger data sets (now everyone is talking about this category as big data) and we looked outside the company again for a technology leader that could bring in-memory technology into Software AG.  We purchased a company called Terracotta to create the underpinnings of a new big data offering from Software AG. We have used this product extensively inside of webMethods creating increased performance and scalability across the suite. Here again it wasn’t enough to just acquire technology, we needed to acquire the right technology and the right teams that would work together to create an integrated suite that our customers can take advantage of.

We don’t just rely on outside innovation, we have created completely new products without any acquisitions – webMethods CloudSteams and webMethods Active Transfer  are two examples where it was better for us to innovate inside the firewall and create products ourselves.

What sets us apart from the competition is that we have wonderful innovation happening inside the company and we are not constrained by the NIH (not invented here) syndrome. Our unique selling point still remains that we do all the hard integration work, with products that we build and that we acquire, allowing customers to have one product that works together and solves their needs.

We will continue to innovate both organically and inorganically with a strong focus on creating an integrated product that works and gets the customer to production faster. Especially for the benefit of unique markets such as the Middle East which demand continued and impactful innovations.

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Gold’s Rising Appeal in the UAE Amidst Global Economic Shifts

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gold rising UAE

James Campion, Popular Investor at eToro said, “Gold’s rally could be just beginning as it is an asset well positioned for almost any eventuality. It provides significant protection to a US Federal Reserve policy error, and hedges if inflation rises, and performs well if rates fall in the coming months.

“In the current global climate of heightened geopolitical risks, gold is not just a safe haven but a strategic asset. With central banks, including those in the Middle East, led by Qatar and Turkey, increasing their gold reserves significantly above average in the last two years, it is clear there is a concerted shift towards the asset.

“The dynamic of the gold market in Dubai reflects a broader trend where investors are increasingly looking to diversify their portfolios. The majority of investors remain historically underweight in gold, holding less than 1% of their portfolios in the metal, against a traditional recommendation of 5%. This trend comes at a time when the market volatility index (VIX) is hovering around a four-year low, suggesting a period of market complacency that could lead to increased volatility and further drive investors towards gold.

“Given the increased accessibility through online platforms to the GLD ETF and the ongoing economic indicators, we foresee a continued rise in gold investment globally and for some time, this could be the beginning of a gold super cycle.”

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ServiceNow acquires Raytion to enhance GenAI-powered search and knowledge management capabilities on the Now Platform

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ServiceNow VP

ServiceNow has announced it has acquired Raytion to enhance GenAI‑powered search and knowledge management capabilities on the Now Platform. Raytion’s industry‑leading information retrieval technology will enable unified real‑time access to business‑critical data across multiple enterprise sources for a more powerful, efficient, and personalized AI search experience, all on a single technology platform.

The complexity of modern enterprise environments will drive the need for more intelligence about the data, so that organizations can take control of highly distributed, diverse, and dynamic information. With Raytion technology combined with ServiceNow AI Search, users can find the answers they require without having to know exactly where the information is located. Raytion’s technology will integrate secure access to information from enterprise data sources and allow ServiceNow’s AI Search to provide users with an industry‑leading, intelligent search experience and the information they need, all from a single-entry point. This includes data within ServiceNow and from third‑party systems.

“ServiceNow is accelerating work, uniting fragmented data into a single, intelligent platform that helps customers access and share knowledge across their organizations,” said Jon Sigler, senior vice president, Platform and AI, at ServiceNow. “Raytion’s information retrieval technology will set us apart by making relevant data sources searchable so everyone—employees, customers, and agents—get the answers they need, when they need them.”

Raytion’s GenAI‑powered search and knowledge management capabilities allow for cross‑enterprise data integration, pulling from the full universe of enterprise knowledge that exists in various knowledge repositories, rather than a subset. When combined with the ServiceNow Now Assist GenAI experience, data moves beyond disparate information to now providing users with more comprehensive, relevant search results in one centralized location, helping boost self‑service and case deflection. ServiceNow’s single data model – which seamlessly integrates people, services, and systems to empower AI capabilities – takes this even further, enabling a more personalized experience for users, drawing on employee history like previous searches and interactions so results are more relevant and tailored to their unique needs. 

“Enriching GenAI with the specific up‑to‑date information an employee has access to across all relevant data sources makes not only business processes smarter but the whole enterprise,” said Valentin Richter, founder and CEO of Raytion. “The combination of ServiceNow’s single platform with Raytion’s secure enterprise data integration technology gives businesses a competitive advantage, allowing employees to solve problems and take informed action faster. We’re bringing together business‑critical information with intelligent GenAI‑powered search and reliable data retrieval, all in one place.”

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Proofpoint warns of ticket scams as phony Paris Olympic Games 2024 sites proliferate

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Olympics proofpoint

Leading cybersecurity provider Proofpoint recently identified a fraudulent website purporting to sell tickets to the Paris 2024 Summer Olympic Games. The website “paris24tickets[.]com” claimed to be a “secondary marketplace for sports and live events tickets.” It was notably listed as the second sponsored search result on Google, after the official website, when searching for “Paris 2024 tickets” and related searches. Proofpoint confirmed with official sources in France that the site was fraudulent. Proofpoint’s Takedown Team worked with the registrar to suspend the domain quickly after its initial discovery.

Emile Abou Saleh, Senior Regional Director, Middle East, Turkey, and Africa at Proofpoint, said: “The buzz around mega-events like the Paris Olympics creates a feeding frenzy for cybercriminals. They exploit this excitement with social engineering – a sophisticated psychological manipulation tactic – effectively playing people, not technology. These same tactics fuel Business Email Compromise attacks, where they steal credentials, data, and money. Proofpoint’s 2024 State of the Phish report reveals a staggering 19% increase in BEC attacks last year. For fans in the Middle East, where social engineering is a dominant cybercrime weapon, remember to be vigilant and only trust verified sources. Don’t let your Olympic dreams turn into a security nightmare.”

The site that Proofpoint’s Takedown Team got suspended was sadly just one of many. According to the French Gendarmerie Nationale, their efforts in collaboration with Olympics partners have identified 338 fraudulent Olympics ticketing websites. Of these, 51 have been shut down, with 140 receiving formal notices from law enforcement.

On the website identified by Proofpoint researchers, the homepage listed many Olympic events, and if the user clicked on one of the sports icons, they were taken to a ticketing page that allowed the user to select tickets and provide payment data. The site also appeared to allow users to establish accounts to buy and sell tickets. 

The website design appeared similar to other well-known ticketing sites visitors would be familiar with, increasing the site’s perceived legitimacy.  

It is likely the threat actors managing this website were trying to steal money from people attempting to buy or sell Olympics tickets. It’s possible the site also collected personal information from people attempting to purchase tickets including names, contact information like email and mailing addresses and phone numbers, and credit card details.

The domain is believed to have been primarily distributed via ads in search results. While not observed in widespread email campaigns, the domain was observed in a small number of emails. In some cases, the bad actor sent emails claiming to provide “discounts” on tickets possibly of interest to the recipient. While researchers cannot confirm how the actor obtained the targets’ emails, it is possible the users included their email addresses when they signed up to the website or attempted to purchase tickets.  

Fraudsters will always capitalize on current events, and the Olympic Games is no exception. Unsuspecting users likely clicked on the website because it appeared to be a legitimate entity that specialized in the sale of Olympic tickets.  The website’s placement on the search engine under the official Paris Olympics ticket site could have further added to its legitimacy, convincing users that they were an authorized and safe source. While this specific domain should no longer be active, we expect other bad actors to take advantage of the event and create new fraudulent Olympics-related websites.

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