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Revenue Management Transforming the Hospitality Market

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revenue management hospitality

Integrator Media had an exclusive interview with Ibrahim Saba, Principal Sales Director Middle East at IDeaS. He shared insightful perspectives on how IDeaS Revenue Solutions is revolutionizing the future of revenue management in the hospitality industry through advanced analytics, cutting-edge technology, and tailored solutions designed to meet the unique needs of the Middle Eastern market.

Could you please provide us with an overview of IDeaS Revenue Solutions and how the company is currently shaping the future of revenue management in the hospitality industry?

IDeaS provides intelligent, automated pricing and inventory decisions to help businesses achieve rapid revenue growth. Our revenue management software is trusted by over 30,000 hotels, meeting and event spaces, and parking facilities ranging from the most well-known brands to the independent owner.  Providing key capabilities like advanced forecasting, confident pricing and automated revenue management decisions have enabled us to grow to have clients in over 158 countries and territories.  IDeaS continually invests and innovates in technology and our thriving client relationships to shape the future of revenue management through impactful and meaningful solutions to the hospitality and travel industry.  

What sets IDeaS apart from other revenue management solution providers in the Middle East, and what is your vision for the company’s future in the region?

IDeaS leverages cutting-edge analytics and machine learning algorithms to provide unparalleled demand forecasting and pricing recommendations that quickly adapt to changing market conditions, ensuring optimal revenue performance for hotels and other hospitality businesses. The Middle East and Africa (MEA) region represents one of the fastest-growing hospitality markets globally. We have been a trusted partner in the region for over 25 years, supporting both global and local hotels and resorts. Through our global expertise and local experience, we have been able to help our hotel partners drive strategic growth in the Middle East and Africa. Earlier this year we amplified our commitment to the region through the establishment of our office in the UAE to focus on meeting the region’s rapidly evolving needs. Our global and local knowledge helps us to truly understand the nuances of the MEA region and hotels’ unique business needs. Managed from our Dubai office, our vision is to provide impactful, tailored solutions that align with the region’s requirements and business practices.

Can you provide insights into how IDeaS Revenue Solutions specifically caters to the unique challenges faced by hospitality businesses in the Middle East region?

The Middle East is culturally diverse, and guest expectations can vary significantly. At IDeaS, we collaborate closely with clients to understand local preferences and norms, along with a deep consideration of the different hotel tiers and locations.

Our suite of products and solutions are tailored to the needs of hospitality operators big and small. With automated revenue management systems, tools for maximizing meetings and events opportunities, and practical business intelligence and operational forecasting software, IDeaS has a breadth of flexible solutions built to fit the needs of busy operators in this diverse market.

How does IDeaS stay abreast of the evolving needs and trends within the Middle Eastern hospitality market?

IDeaS invests in comprehensive market research to understand the unique dynamics of the Middle Eastern hospitality industry. We analyze data related to guest preferences, booking patterns, and regional demand fluctuations. Most importantly, though, we collaborate with local and regional hotel chains, industry associations, and technology partners. These partnerships provide valuable insights into market trends. By staying informed, we adapt our solutions to meet changing requirements.

With the growing importance of sustainability and responsible tourism practices, how does IDeaS incorporate these factors into its revenue management strategies for hospitality clients in the Middle East?

 We see sustainability and responsible tourism as a very important goal.  Not only in our own business practices, but as a key deliverable to our clients.  We also see it as a way to uniquely invest in the creative use of our product features and capabilities.  The effective forecasting and automation capabilities of our products have allowed organizations to find incredibly creative ways to contribute to their own efforts.  For example, our revenue solutions can give insight to where their business is coming from or not, here, hotels can focus on sourcing business from closer markets to reduce the carbon footprint of air travel.  In other cases, hotels can use our highly accurate demand forecasts to see the type of incoming business, tie them to operational forecasts to make more informed decisions on their hotel operations.  This allows hoteliers to better plan, from housekeeping, room turn-over to food ordering.  In addition, our cloud-based solutions are a more energy efficient way to handle data due to efficiencies of scale.

 How does IDeaS leverage data analytics and technology to help hospitality businesses make informed decisions and optimize revenue streams in real-time?

IDeaS use a series of highly sophisticated self-learning algorithms to project future demand at a granular, room- or product-type level more accurately. By analyzing historical booking patterns, seasonality, events, and market trends, we provide revenue managers with actionable insights powered by machine learning and AI. With real-time dynamic pricing, the available rooms are optimally allocated. Our RMS also assists hotels in maximizing their channels and group bookings with effective controls. With advanced technology, we can also evaluate the impact of group reservations on overall revenue, balance group business with transient bookings, ultimately driving and maintaining hotels profitability.

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Hospitality

SUN SIYAM IRU VELI GENERAL MANAGER MASDHOOQ SAEED HONOURED AS BEST GENERAL MANAGER – HOSPITALITY IN MALDIVES AT WORLD GM AWARDS 2025

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Masdhooq Saeed receiving World GM Awards 2025 trophy on stage at hospitality awards ceremony

Sun Siyam Iru Veli proudly celebrates the achievement of its General Manager, Masdhooq Saeed, who has been awarded Best General Manager – Hospitality in Maldives at the World GM Awards 2025. This recognition is especially significant as he becomes the first Maldivian to receive this prestigious title, marking a milestone moment for both the resort and the nation’s hospitality industry.

Masdhooq’s journey is one of dedication, growth, and vision. Beginning his career in 2001 at the Front Office as a receptionist, he advanced through roles in reservations and villa hosting before moving into management. His steady rise was built on humility and hard work, leading him to join Sun Siyam in 2023 as the General Manager at Sun Siyam Iru Veli. Masdhooq has transformed the resort’s guest experience and strengthened its position as one of the Maldives’ most admired all-inclusive destinations. His forward-thinking leadership has led to remarkable results, from achieving an 8% revenue increase above target in 2024 to driving record-breaking occupancy levels of 90% in early 2025.

Masdhooq’s achievement is a proud moment for all of us,” said Deepak Booneady, CEO of Sun Siyam. “His journey reflects the very essence of The Home of the Maldivian Spirit, built on passion, perseverance, and purpose. What sets him apart is not only his results, but his heart. He leads with empathy, empowers his team, and reminds us that true hospitality is about people first. We are incredibly proud to have him represent Sun Siyam and the Maldives on the global stage.

A leader defined by empathy and purpose, Masdhooq is deeply committed to nurturing local talent, advancing sustainability, and cultivating a culture of inspired excellence. Through mentoring and leadership development, he has created opportunities for growth and empowerment across departments. He is dedicated to fostering a culture where excellence is inspired, always with the quiet belief that “anything is possible” and that “luxury is a feeling.”

The World GM Awards, also known as the Golden Tree Awards, recognise outstanding General Managers from across the globe for their exceptional leadership, innovation, and service excellence. Winners are selected through a rigorous evaluation process based on performance, guest satisfaction, and community engagement by an expert panel of hospitality professionals.

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Hospitality

THE FUTURE IS SET FOR TOURISM’S NEXT ERA AS THE INAUGURAL TOURISE SUMMIT OPENS

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Speaker in traditional Gulf attire presenting on stage with large blue "TOURISE" text backdrop

With the bold ambition to rewrite the rules of travel, the inaugural TOURISE Summit under the patronage of His Royal Highness Prince Mohammed bin Salman bin Abdulaziz Al Saud, Crown Prince and Prime Minister was officially opened today by H.E. Ahmed Al Khateeb, Minister of Tourism of Saudi Arabia and Chairman of TOURISE.

TOURISE ushers in a new era for global tourism, uniting ministers, delegates, and visionaries from around the world as the premier platform dedicated to shaping the future of global tourism.

Taking place from November 11-13, 2025, immediately following the 50th United Nations Tourism General Assembly, TOURISE is reimagining the way that sectors interact to find opportunities where competitors become partners where investments are optimized and where fragmented silos converge. The event aims to turn bold ideas into real-world solutions and catalyze transformative initiatives that will shape the next 50 years of the global tourism sector.

During his opening speech today, H.E. Ahmed Al Khateeb noted that there has never been a more urgent or opportune moment for convergence of sectors to shape global tourism, with the tourism sector having rebounded to historic highs, with international arrivals and investment surpassing pre-pandemic levels. However, he cautioned that at the same time, the sector faces unprecedented challenges and opportunities: rapid technological disruption, a generational shift toward sustainable and experience-driven travel, and an imperative to build resilience in the face of economic and environmental uncertainty and growing fragmentation around the globe.


His Excellency recognised that TOURISE has arrived at this inflection point, when the world is hungry for new models, new partnerships, and new solutions.

 “TOURISE is more than an event,  it is a platform for action where we will solve for the challenges all together that have long limited tourism’s full potential among them are challenges in skills, investment, infrastructure, sustainability, and digital transformation. It’s a space where we will work hand in hand to deliver the best outcomes for everyone: returns for investors; more accessible destinations and affordable experiences for travelers; jobs and prosperity for communities as the demand for travel increases. We are not here just to discuss ideas. We are here to act. That is why TOURISE exists.”

Over the course of its three days, TOURISE is set to host a number of key panels and talks featuring global leaders from across sectors. Notable global speakers include:

  • Ariane Gorin, CEO, Expedia 
  • Ambassador Patricia Espinosa, Founder, onepoint5  
  • Gloria Guevara, Interim CEO, World Travel & Tourism Council 
  • Shaikha Nasser Al Nowais, Incoming Secretary General of UN Tourism 
  • Luis Maroto, CEO, Amadeus 
  • Francis Suarez, Mayor, Miami 
  • Paul Griffiths, CEO, Dubai Airports 
  • Lucia Penrod, Co-Founder & Owner, Nikki Beach 
  • Sébastien Bazin, CEO, Accor 
  • Eduardo Santander, CEO, European Travel Commission (ETC) 
  • Harvey Goldsmith CBE, Founder, Nvisible Productions  
  • Thomas Woldbye, CEO, Heathrow Airport 
  • Steve Hafner, Co-Founder & CEO, Kayak.com 

The speaker line up showcases how TOURISE unites leaders from sectors rarely seen together, creating counterintuitive, boundary-breaking collaborations. These convergences are not just novel; they are the engine for new business models, improved traveler experiences, sustainable destination development and investment strategies that could only emerge from such a unique, multi-sector platform.

The Summit will cover the big questions redefining travel’s future from AI-powered experiences and frictionless borders to destination design, investment, and the race for tomorrow’s travelers, and transform them into action through high-powered ministerial dialogues, boardroom dialogues, main-stage keynotes and innovation showcases.

The winners of the very first TOURISE Awards will also be announced this evening, recognizing those places that exemplify destination excellence and cater to the evolving expectations of the modern traveler.  

Powered by the Saudi Ministry of Tourism, TOURISE is more than a three-day summit, it is an always-on, global platform. Crucially, the conversations sparked in Riyadh will continue year-round platform through collaboration and cross-sector partnerships, turning bold ideas into real-world solutions.

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Hospitality

CELEBRATE THE HOLIDAYS IN STYLE WITH FESTIVE DINING & ENTERTAINMENT AT MÖVENPICK JLT

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Overhead view of Indian appetizers and dishes including samosas, pakoras, rice, and chutneys on wooden serving boards

Mövenpick Hotel Jumeirah Lakes Towers is turning up the heat this winter with an exciting calendar of culinary and social experiences designed to bring the community together. From lively evenings at UBK to playful, modern Indian dining at Rohini by Little Miss India, the hotel invites guests to embrace the cooler season with vibrant menus, engaging themed nights, and unforgettable moments.

Whether unwinding after work with creative cocktails, exploring global flavors or joining lively social gatherings, Mövenpick JLT promises a season filled with warmth, connection and standout hospitality.

Celebrate in Style the Festive Season Highlights at UBK

As the holiday spirit sweeps through Dubai, UBK transforms into a warm, welcoming winter destination, filled with festive charm, culinary delights, and joyful entertainment. Whether gathering with family or ringing in the New Year with friends, UBK offers a memorable celebration full of flavour, music, and merriment.

Christmas Day Brunch — A Festive Family Affair

Celebrate Christmas Day with a heart-warming brunch experience designed for all ages. Enjoy a generous spread of festive culinary favourites, live BBQ stations, and seasonal specialties; all complemented by cheerful décor and a soulful live singer bringing holiday magic to the air.

A joyful winter celebration where friends and family gather, toast to tradition and create cherished memories.

New Year’s Eve — Countdown Under the Stars

Bid farewell to 2025 and welcome the new year in true UBK style. With live music, festive ambience, and an expansive culinary selection, guests are invited to dine, dance, and toast beneath Dubai’s glittering night sky.

Early Bird Offer
Reserve before 20 December to receive a complimentary bottle of sparkling wine — the perfect start to a night of celebration.

Unwind, Dine & Celebrate at UBK

A beloved neighbourhood favourite, UBK (Urban Bar & Kitchen) brings together warm hospitality, upbeat vibes, and flavour-forward menus, creating a social hub perfect for winter catch-ups, post-work relaxation and weekend fun.

Happy Hour
Guests can now settle into golden-hour bliss with crafted drinks at irresistible prices. Whether easing into the evening or gearing up for the weekend, UBK’s terrace and lively indoor space offer the ideal backdrop for great conversations and chill beats.

Saturday Flash Feast
Weekends are now reimagined with a curated à la carte menu at half price. Think slow afternoons, delicious plates, and feel-good tunes in the breeze; the perfect invitation to unwind and indulge.

Paw & Play
Where four-legged friends are part of the family. Dog-loving diners can relax with 30% off food and drinks while pets enjoy their own outdoor social adventure. A community favourite for furry companions and their humans alike.

Quiz Game Night
Round up your smartest friends and bring your competitive spirit, UBK’s iconic quiz nights deliver laughter, brain-teasing fun, and fantastic beverages, all set in an upbeat, welcoming atmosphere.

Rohini: Tradition Meets Contemporary Glam

At Rohini by Little Miss India, tradition and contemporary flair come together in a feast for the senses. Think bold colours, refined flavours, aromatic spices, and interiors that tell a story, each visit a celebration of India’s culinary richness with a Dubai-chic twist.

Hotelier Night

Dedicated to the city’s hospitality heroes, Rohini honours industry visionaries with exclusive dining and beverage privileges.

Chill Out Hour
Slow down, sip, and savour the ambience. With handcrafted beverages at AED 25, this is the perfect sunset ritual to unwind and drift into a relaxed evening mood.

Business Lunch
Weekday afternoons are elevated with a refined two-course menu offering soulful Indian flavours presented with modern finesse,  ideal for business meetings or a refreshing midday escape.

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