Hospitality News
AMSA Hospitality and Accor Join Forces to Redefine Saudi Arabia’s Hospitality Landscape
The Integrator had an exclusive interview with Denis Sorin, President of Hospitality, AMSA Hospitality.
How does AMSA Hospitality differentiate itself in the industry and what is its core principle?
AMSA Hospitality is not just an ordinary company; it stands out with its unique approach. We have a unique presence on the global market with the Arabian hospitality proposal. We go much further than anyone else down that road. It’s not only décor elements and Arabized uniforms, it’s a new hospitality concept. We were able to come up with such an out of box forward thinking – imagine: bringing centuries-old Arabian traditions of welcoming and generosity to 21st-century expectations -, so we were able to come up with this unique Arabian hospitality concept thanks to our core principle, which is being the hallmark in the industry. To us, being the hallmark means being different and leading the way. We consider ourselves a citizen company, which encompasses caring for the environment, and people, and setting an example for others. When we hire someone, it’s not just based on their skills and expertise, but also their concern for their colleagues and the environment. A hotel is more than just a physical structure; it’s an ecosystem of people, and we value that aspect. We also extend our care to suppliers and various other stakeholders.
As an example of our commitment, we are in the process of implementing a fair trade system. This means that we strive to ensure that the products we purchase, including items like bed sheets, linens, and tableware, are sourced through fair trade practices. We aim to eliminate any involvement of child labor or any unethical practices from our supply chain. AMSA Hospitality goes beyond providing exceptional hospitality; we strive to make a positive impact in every aspect of our operations, caring for both people and the environment.
What kind of opportunities do you see in KSA for the hospitality industry that led you to start this startup?
Saudi Arabia is becoming a prime destination not just within the Middle East, but also beyond it. The transformation that has taken place in the past couple of decades is remarkable. With the multitude of projects being announced almost daily, one can envision the potential for numerous opportunities. It seems like there could be two hotels here, ten projects there, and perhaps even five more in another location. It’s a market with endless needs, and we can only try our best to meet them all.
As you know, during the 2023 edition of the Arabian Travel Market in Dubai, we signed a global agreement with Accor to establish 18 hotels in the Kingdom’s secondary cities. This aligns with Saudi Arabia’s Project 2030, an initiative by the government to develop not only the major cities like Riyadh and Jeddah but also the secondary cities. The aim is to enhance the quality of hotels in these areas. So, we decided to contribute by venturing into these cities, and developing top-notch hotels in collaboration with Accor.
How does the Arabian hospitality industry differ from other parts of the world?
Western countries already have Western hospitality ingrained in their culture, so they don’t need to promote it actively. However, Arabian hospitality has its distinct identity. We proudly claim our Arab heritage and possess our unique way of thinking. When we delve into the concept of Arabian Hospitality, we ponder upon the dominance of Westernized hotel chains in the region. Most renowned chains follow a Western model, but we challenge that norm. We believe in standing apart and saying, “No, we want to be different.”
Consider Asia, where the Shangri-La brand represents an authentic and luxurious Asian experience. We aim to achieve a similar status for the Arab world. We aspire to become the Shangri-La of the Arab region, offering a genuinely Arab lifestyle hospitality experience that showcases our cultural richness and values available to all, that’s why our new brand aims at the midscale market.
What kind of initiatives are you currently working on to showcase Arab culture in modern tourism?
When you visit Saudi Arabia, one of the notable observations is that Saudi nationals are not yet the majority of the employees in hotels, particularly in areas such as restaurants and housekeeping. To address this issue, we have taken the initiative to maximize the Saudization of our hotels. In the ongoing project with Accor, our goal is to have our hotels staffed by 80-90% Saudi nationals. We are not merely pretending; we are genuinely committed to Saudization.
What are your upcoming plans for AMSA Hospitality in the next five years?
We have ambitious plans, although I cannot disclose them at this moment. However, I can assure you that we will be announcing them next year. We work on our plans well in advance before implementing them. Currently, our primary focus is on the development of secondary cities. The project entails the establishment of 18 hotels, which is a substantial number. We also aim to develop more hotels in major cities, where we keep our unique approach in terms of people management, Saudization, and care.
In cities like Riyadh and Jeddah, you either find local hotels with lower quality or international brands dominating the market. We want to differentiate ourselves by offering an authentic experience. When visitors come to these cities and seek something genuine, we want them to choose us. Therefore, our project includes developments in Jeddah, Riyadh, and anywhere else where we see an opportunity in addition to the 18 hotels in collaboration with Accor. Rest assured, there is much more to come beyond these ventures.
Hospitality
MENA Hospitality Market Value Set to Top US$487 Billion by 2032 Amid Unprecedented Tourism Expansion
The value of MENA’s hospitality market is set to grow from US$310 billion in 2025 to more than US$487 billion by 2032, according to data released ahead of the Future Hospitality Summit – FHS World, Madinat Jumeirah Dubai, 27-29 October.
The travel and tourism sector is projected to contribute US$367 billion to the Middle East economy and support 7.7 million jobs this year, says the World Travel and Tourism Council. International visitor spending is expected to reach nearly US$194 billion, up nearly a quarter from 2019, pre-pandemic levels, with domestic spending forecast to hit US$113 billion.
As of Q2 2025, the Middle East’s hotel construction pipeline reached an all-time high of 650 projects with 161,574 rooms. At the end of June, 337 projects, with almost 86,500 rooms, were under construction, with 147 projects due to start by Q2 2026.
Saudi Arabia tops the Middle Eastern hotel construction chart, with more than 92,000 rooms across 342 projects. Next is Egypt with 127 projects and a record-high room count of over 28,000, followed by the UAE with 100 projects (25,470 rooms); Oman with 27 projects (4,709 keys) and Qatar with 16 projects (nearly 3,500 rooms).
The unprecedented hospitality, tourism and infrastructure expansion reinforces the region’s position as a global magnet for investment, say experts.
Amr El Nady, Head of Hotels & Hospitality MEA and Managing Director, Global Hotel Desk at Jones Lang Lasalle, said: “Saudi Arabia is targeting 150 million tourist arrivals annually by 2030, while Egypt aims for 30 million international visitors by 2028. Both nations are seeking to significantly increase tourism’s contribution to their GDP, with KSA targeting 10% and Egypt 15%. This strategic focus is driving substantial hospitality investment, with mega-projects like NEOM, The Red Sea Project, and AlUla in KSA, alongside Egypt’s New Administrative Capital, Ras Al Hekma, South Med and Red Sea developments.
“The surge in development creates opportunities for both major international hotel operators and boutique brands to diversify their portfolios by introducing new concepts ranging from ultra-luxury desert resorts to culturally immersive heritage properties. The diversification strategy allows operators to cater to evolving traveller preferences while supporting the countries’ objectives of transforming their economies through sustainable tourism growth and positioning themselves as premier global destinations.”
JLL added that liquidity in the hotel investment landscape remains remarkably robust, underpinned by resilient hotel trading performance and increasing tourist arrivals. Performance data shows year on year growth in terms occupancy and ADR metrics, reflecting the sector’s operational strength and market confidence.
Amr El Nady added: “This strong performance has significantly enhanced appetite from regional and international investors – from high-net-worth individuals to institutional players – all seeking high-yielding, income-generating hotel assets and mixed-use developments, particularly across the UAE market. The region’s investment appeal continues to attract diverse capital sources drawn to its strategic positioning and growth potential.
“Last year, JLL forecasted US$1.2 billion in Dubai hotel transactions, and current market activity indicates we are on track to exceed this milestone, further demonstrating sustained investor confidence.”
In the UAE, Dubai’s hospitality sector – which has around 10,000 new rooms on the way between now and 2027 – continues to deliver an outstanding performance, according to the hospitality division at leading real estate advisory group and property consultant, Cavendish Maxwell.
“Occupancy levels rose to 81% in H1 2025, an increase of 2.5% year-on-year,” said Vidhi Shah, Director, Head of Commercial Valuation at Cavendish Maxwell. “Meanwhile ADR across Dubai’s hotels and resorts reached US$159, up 4.7%. With its hospitality sector continuing to lead the way in setting new benchmarks in safety, inclusivity and connectivity, Dubai remains a premium, global destination for leisure and business travellers, in turn opening up a plethora of new investment opportunities.”
Oman is also increasingly becoming a hot spot for hospitality investment, with tourism expected to contribute 5% to GDP by 2030 and 10% by 2040 – and overtake transport and logistics to become the country’s second most important industry after hydrocarbons.
Oman is set to boost hotel room inventory by 25% by 2030, with 9,600 new keys on the way in the next five years, and 2,600 by the end of 2025, recent insight from Cavendish Maxwell shows. In H1 this year, more than 1.1 million guests checked in to 3-5 hotels, where revenues rose more than 18% to US$367 million. The strong performance led to almost 5% growth in hospitality employment, with 10,800 people now working in the industry.
The Middle East’s continued growth in tourism and hospitality is being further boosted by various government campaigns and initiatives across the region to encourage investment, international visits and business set up.
In KSA, upcoming global events like Expo 2030 and the FIFA World Cup 2034 are boosting already strong demand for real estate, including project in the hospitality sector. In addition, from January 2026, foreigners will be able to purchase real estate assets in designated zones – a landmark development set to further deepen investor appetite.
Investment and real estate is a key track at FHS World, with more than 30 presentations, panel debates, workshops and one-to-one conversations covering everything from smart capital to sustainability and investment, cross border strategies to building global partnerships, investing in mixed-use projects and much more. Visit futurehospitality.com/world/agenda for subjects and speakers across the three-day programme.
Hospitality
Viva Italia! Future Hospitality Summit World showcases Italy’s new golden age of tourism with exclusive Country Pavilion
The Future Hospitality Summit – FHS World is unveiling a wealth of investment opportunities in Italy’s hospitality sector, with an exclusive pavilion showcasing the country’s new golden age of tourism.
The Italy Pavilion, on show at FHS World, Madinat Jumeirah Dubai, 27-29 October, will highlight the growth, evolution and future goals of the country’s hospitality and tourism sector, which is gearing up for a surge in lifestyle and boutique developments, heritage renovations, wellness retreats and sustainability-focussed offerings over the next 3-5 years.
Investor confidence in Italy has been boosted by a robust rebound of international tourism, with record arrivals over the last two years. Overnight stays reached 458.4 million in 2024, with overseas visitors accounting for more than half of them, making Italy the second most popular tourism destination in Europe, after Spain. Italy is seeing the fastest growth among major European destinations.
Marco G. Malacrida, Italia Hospitality founder, said: “Italy’s incredible – and historic – hospitality sector performance last year has created a virtuous circle, with increased demand fueling more investment, which in turn enables Italy to offer increasingly sophisticated hospitality products. The country is seen as a safe haven for capital and a dynamic, growing market that delivers long-term returns, particularly in projects that focus on sustainability, innovation, and premium, experience-led tourism. At FHS World, we will showcase how strong tourism demand, high-spending visitors and year-round appeal – backed by a government and tourist board commitment to facilitate investment, promote sustainability and enhance infrastructure – make Italy a solid choice for investors looking to create financial returns and a cultural impact.”

While luxury remains a cornerstone of Italy’s hospitality and tourism sector, lifestyle hotels, resorts and unique offerings in emerging Italian destinations and lesser-known regions are seeing the most dynamic growth. Investors are discovering the potential of places beyond traditional destinations such Rome, Florence and Milan, and shifting their focus to regions from Abruzzo to Sicily, Puglia to Piedmont, and Umbria to the Dolomites. There is also huge potential in turning Italy’s historical villas, monasteries and palaces into hospitality icons, while adventure, sports, arts, music and gastronomy tourism are also expanding rapidly.
With investors and travellers increasingly favouring destinations that respect the environment, support local communities and create long term value, Italy is also spotlighting sustainability as a key pillar of its future tourism strategy.
Jonathan Worsley, Chairman of the Bench, organiser of FHS World, said: “Italy is open and ready for investment, and we are delighted to help facilitate that investment with our exclusive Italy Pavilion at FHS World. Demand, diversification and discovery in Italy’s hospitality and tourism sector are creating exciting opportunities to become part of the country’s future – and to play a role in realising the country’s economic, tourism and sustainability goals. Viva Italia!”
The FHS World Italy Pavilion is one of four country-focused stands at the event, with the Maldives, Albania and the Philippines also featured.
Visit futurehospitality.com/world/country-pavilions for more details, and Future Hospitality Summit (FHS) | Homepage for all things FHS World.
Hospitality
NANDO’S UAE JUST GOT SAUCIER WITH NEW WINGS AND BOTTOMLESS TUESDAYS!
There’s something new on the grill at Nando’s UAE, and it’s set to turn up the flavour. The brand has unveiled its all-new Saucy Wings, available in two bold flavours, Honey & Soy and Spicy Brown Sugar, bringing a fresh twist and a little extra fun to Nando’s flame-grilled classics. Launching alongside is Bottomless Wing Tuesdays, a new midweek ritual that invites guests to add unlimited wings, and unlimited flavour, to their week.
The new Saucy Wings take a familiar favourite and turn it up a notch. Honey & Soy glazes each wing in smooth, savoury sweetness, while Spicy Brown Sugar delivers deeper caramelised heat with a gentle kick. Both are flame-grilled to perfection, coated generously, and made for sharing, comfort food that’s simple, bold, and unmistakably Nando’s.
Every Tuesday from 11 AM to 6 PM, diners can dig into Bottomless Wing Tuesdays and enjoy unlimited wings for one hour at AED 80. Running for a limited time from October 21st to November 18th, it’s perfect for flavourful catch-ups and easy midweek gatherings – turning an ordinary lunch or early dinner into something worth talking about.
“We wanted to bring something new, but in a way that still feels unmistakably Nando’s,” says George Kunnapally, Managing Director at Nando’s UAE. “Saucy Wings take something everyone already loves and give it a fresh twist – familiar, but more expressive. And with Bottomless Tuesdays, we’re creating an experience that’s all about sharing good food, good flavour, and a bit of fun.”
With its flame-grilled roots and unmistakable PERi-PERi spirit, Nando’s continues to evolve its menu while staying true to what it does best, food that’s honest, flavourful, and made to share.
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