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The Quest for a Decentralized Tech Future Continues…..

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Predictions and trends take center stage in the January issue of the Technology Integrator. Our editorial calendar, finely tuned to the tech landscape of the region, provides a roadmap for the future, urging companies and individuals to anticipate shifts over the coming years and decades.

By Srijith KN

Diving into disruptive technologies opens doors to exciting opportunities beyond conventional topics, yet the challenge remains in discerning between hype and reality. The astounding potential of AI leads us to believe that generative AI will soon enhance accessibility and drive the adoption of new products.

This issue’s predictions cover a broad spectrum in the tech space, addressing the future of AI, regulatory challenges, data protection, and cybersecurity. The focus on increased datafication signals a trajectory towards deeper discussions on cyber resilience in 2024.

The gamification of businesses emerges as a transformative trend, pushing companies to engage clients through innovative methods. For example, BMW encourages gamers to play in stationary vehicles, fostering active participation and deeper engagement.

The work landscape is evolving rapidly, with the rise of hybrid work culture and the disappearance of the traditional era of massive computers and time-bound work. 2024 holds the promise of a new storyline in the world of work.

Cryptocurrency gains global acceptance, with the UAE’s crypto sector positioned for success. Major banks worldwide, including JPMorgan Chase, Morgan Stanley, and Goldman Sachs, are establishing dedicated teams for cryptocurrencies and blockchain technology.

Quantum computing emerges as a game-changer, promising to revolutionize data processing and AI capabilities. Generative AI, like ChatGPT’s IQ level, is projected to undergo a tenfold increase in the coming decade.

Much of the infrastructure for these advancements, such as the cloud, software-as-a-service, and application programming interface, is already in place, facilitating companies’ deployment of new technology. The semiconductor industry, led by Intel, Samsung, and TSMC, plays a pivotal role in the AI journey. So we would dwell into understanding the semiconductor industry which is the heart of generative AI in the upcoming issues of the magazine.

The middle east is buzzing with action. Here nations are engaged in fierce competition, vying to leverage technological development and provide necessary infrastructure for companies and denizens from all over the world. Projects like Saudi Arabia’s Neom, Lusail City in Qatar, and Masdar City in Abu Dhabi, UAE, are focal points for decoding the smartness of the region. We plan to take a look into the topic of smart cities much deeper in the current year.

While AI remains the buzzword, other technologies like Quantum computing, web 3.0, AR & VR are on the horizon and will soon come into play. According to leading blockchain platform, Ethereum, “Web3 has become a catch-all term for the vision of a new and better internet. At its core, Web3 uses blockchains, cryptocurrencies, and NFTs to give power back to the users in the form of ownership.”

In the book “Virtual Economy” by Jeremy Density and Dado Van Peteghem, leaders are being asked to reimagine business models, reinvent customer experiences, and redefine value creation for this reason. Understanding the uncertain path of technological revolutions provides a competitive edge for business leaders, a narrative the Technology Integrator aims to explore in detail in future issues.

Recognizing that jobs will transform, not vanish, is very crucial. The static nature of most jobs have already evolved into dynamic, multi-talented roles. Businesses must carefully analyze factors to stay relevant, learning from resilient and flexible companies worldwide.

It is important to delve into what is happening and press for a decentralized form of technological concentration and nations do play a vital role in making this happen. This is to ensure that there are multiple players within each of these advancing technological spaces, preventing any single entity from gaining the upper hand in the race towards a high-tech future.

Let’s take note from our history that, at times in our past, technology has played the role of the father of dictators and inquisitors of freedom and expression. Allowing digital entities to shape the future can result in excessive power for business leaders and rulers, ultimately leading to the control and monitoring of people.

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Tech Features

From cost efficiency to carbon efficiency: The new metric driving tech decisions

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  • BY: Ali Muzaffar, Assistant Editor at School of Mathematical and Computer Sciences, Heriot-Watt University Dubai

n boardrooms across the globe, something big is happening, quietly but decisively. Sustainability has evolved far beyond being a “nice-to-have” addition to an ESG report. It’s now front and centre in business strategy, especially in tech. From green computing and circular data centers to AI that optimizes energy use, companies are reshaping their technology roadmaps with sustainability as a core driver and not as an afterthought.

Not long ago, tech strategy was all about speed, uptime, and keeping costs per computation low. That mindset has evolved. Today, leaders are also asking tougher questions: How carbon-intensive is this system? How energy-efficient is it over time? What’s its full lifecycle impact? With climate pressure mounting and energy prices climbing, organisations that tie digital transformation to their institutional sustainability goals.

At its heart, green computing seeks to maximize computing performance while minimising environmental impact. This includes optimising hardware efficiency, reducing waste, and using smarter algorithms that require less energy.

A wave of recent research shows just how impactful this can be. Studies indicate that emerging green computing technologies can reduce energy consumption by 40–60% compared to traditional approaches. That’s not a marginal improvement, that’s transformational. It means smaller operating costs, longer hardware life, and a lower carbon footprint without sacrificing performance.

Part of this comes from smarter software. Techniques like green coding, which optimise algorithms to minimise redundant operations, have been shown to cut energy use by up to 20% in data processing tasks.

Organisations that adopt green computing strategies aren’t just doing good; they’re driving tangible results. Informed by sustainability principles, energy-efficient hardware and

optimisation frameworks can reduce energy bills and maintenance costs at the same time, often with payback periods of three to five years.

Data centres are the backbone of the digital economy. They power software, store vast troves of data, and support the artificial intelligence systems driving innovation. But this backbone comes with a heavy environmental load. Collectively, global data centres consume hundreds of terawatt-hours of electricity each year, which is about 2% of total global electricity.

As AI workloads surge and data storage demand explodes, energy consumption is rising sharply. Looking ahead to 2030, the numbers are hard to ignore. Global data

centre electricity demand is expected to almost double, reaching levels you’d normally associate with an entire industrialised country. That kind of energy appetite isn’t just a technical issue, it’s a strategic wake-up call for the entire industry.

This surge has forced a fundamental rethink of how data centres are built and run. Enter the idea of the circular data centre. It’s not just about better cooling or switching to renewables. Instead, it looks at the full lifecycle of infrastructure, from construction and daily operations to decommissioning, recycling, and reuse, so waste and inefficiency are designed out from the start.

The most forward-thinking operators are already implementing this approach. Advanced cooling methods, such as liquid cooling and AI-driven thermal management, are revolutionising the industry, reducing cooling energy consumption by up to 40% compared to traditional air-based systems. That’s a big win not only for energy bills, but also for long- term sustainability.

Beyond cooling, operators are turning heat waste into a resource. In Scandinavia, data centres are already repurposing excess thermal output to heat residential buildings, a real- world example of how technology can feed back into the community in a circular way. These strategies are already showing results, with approximately 60% of data centre energy now coming from renewable sources, and many operators are targeting 100% clean power by 2030.

Circular thinking extends to hardware too. Companies are designing servers and components for easier recycling, refurbishing retired equipment, and integrating modularity so that parts can be upgraded without replacing entire systems.

For businesses, circular data centres represent more than environmental responsibility. They can significantly lower capital expenditures over time and reduce regulatory risk as governments tighten emissions requirements. While AI itself has been criticised for energy use, the technology also offers some of the most effective tools for reducing overall consumption across tech infrastructure.

AI algorithms excel at predictive optimisation, they can analyse real-time sensor data to adjust cooling systems, balance computing loads, and shut down idle resources. Across case studies, such systems have reliably achieved 15–30% energy savings in energy management tasks in cloud environments, dynamic server allocation and AI-assisted workload management have contributed to energy savings of around 25% when compared with conventional operations.

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Tech Features

The Bold AI Rewrite of Enterprise Software!

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By Srijith KN, Senior Editor, Technology Integrator

Celebrating more than two decades in the region—and backed by over 800 enterprise customers—Ramco Systems is not merely expanding; it is doubling down on its presence. With a 50-member local team and a roadmap anchored in deep product localization, the company’s strategy is clear: build for the region, in the region. Local language support, government-portal integrations, and strict alignment with regional data privacy laws form the foundation of Ramco’s next chapter.

[Sandesh Bilagi, COO & Abinav Raja, MD, Ramco Systems]

At the media roundtable held in Dubai as part of Ramco@20, Integrator had a front-row view into the company’s transformation; one that is not just incremental but architectural. From pioneering client-server systems to shaping modern SaaS platforms, Ramco has long played in the innovation lane. But what they are now setting their sights on could reshape the enterprise software landscape once again: AI-native enterprise systems.

From System of Record to System of Intelligence

Ramco’s next strategic leap is a shift from traditional enterprise software—rigid, transactional, and complex—to a fluid “system of intelligence.” Imagine an enterprise app that doesn’t wait for instructions but proactively surfaces insights, flags anomalies, and allows employees to manage operations through natural conversation. That is the future Ramco is building toward.

One of their strongest verticals—HR and payroll—illustrates this ambition. They already support organizations with massive workforce structures, including companies with over 100,000 employees and more than 1,000 pay components. Under an AI-powered interface, many of these complicated workflows will compress into simple prompts, removing friction from one of the most complex business domains.

A ChatGPT-Like Canvas for Enterprise Work

The company demonstrated an early preview of its conversational interface; a clean, unified canvas where users can query pending purchase requests, generate reports, or even create purchase orders using a single natural language prompt. The UX remains consistent for all, but the underlying workflows, context, and AI-generated outputs adapt to individual users and company-specific processes.

But the most compelling use cases emerged when the discussion shifted to aviation; a sector where Ramco already has deep domain expertise.

AI on the Hangar Floor: A Glimpse into Aviation’s Future

Picture a technician standing beside a massive aircraft engine, disassembling components, identifying faults, replacing parts, and logging every detail meticulously. Aviation is unforgiving—every part must meet airworthiness standards, track flying hours, and comply with stringent regulations. Only certified personnel can work on the engine, and even the tools they use must be OEM-mandated.

Now layer AI into that setting.

As a technician opens an engine and reports an issue—say, a damaged blade—the AI instantly scans 15–20 years of historical maintenance data. It recognizes patterns and alerts the technician:

“John, you’re replacing this blade on an A380. Historically, whenever this part is replaced, another related fault tends to appear within eight months. Would you like to inspect that area as well?”

This is not a textbook recommendation. It is institutional memory—decades of real-world faults and fixes—surfacing as real-time intelligence. The system becomes a second expert on the floor, conversing with technicians, guiding actions, and ensuring nothing slips through the cracks. This simple conversational canvas, Ramco argues, has the potential to reshape ground-level operations in one of the world’s most complex industries.

The Critical Question: What About Data Privacy?

As enterprise AI evolves, the most pressing concerns are no longer about innovation; they’re about protection. So, we asked the question that matters most: How does Ramco secure customer data in an AI-driven future?

Their answer was reassuringly clear:

  1. All AI workloads are hosted locally within the customer’s private environment.
  2. Data never leaves the region. Workloads are deployed in the customer’s local data center.
  3. Every customer gets an isolated AI instance. No shared environments, no cross-pollination of data.
  4. No external web calls, ensuring full containment and compliance.

In an era where enterprises fear the opacity of AI, Ramco is betting on transparency and regional sovereignty.

The Road Ahead

Ramco’s mission is ambitious: to redefine enterprise apps through AI and shift the industry from systems that store data to systems that think. And based on what we witnessed at Ramco@20, this is not a distant vision; it is already taking shape on factory floors, in payroll departments, and inside aircraft hangars.

The next era of enterprise software won’t just automate processes. It will understand them. And Ramco is positioning itself to become one of the first global players to make that leap—from record-keeping to intelligence-building—right here in the region.

About Ramco Systems

Ramco Systems is a world-class enterprise software product/platform provider disrupting the market with its multi-tenant cloud and mobile-based enterprise software, successfully driving innovation for over 25 years. Over the years, Ramco has maintained a consistent track record of serving 800+ customers globally with 2 million+ users and delivering tangible business value in global payroll, aviation aerospace & defense, and ERP. Ramco’s key differentiator is its innovative approach to develop products through its revolutionary enterprise application assembly and delivery platform. On the innovation front, Ramco is leveraging cutting-edge technologies around artificial intelligence, machine learning, RPA, and blockchain, amongst others, to help organizations embrace digital transformation.
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Tech Features

HOW GCC OPERATORS CAN LEAD THE NEXT AI WAVE WITH FUTURE-PROOF OPTICAL NETWORKS

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A professional corporate headshot of Pete Hall, Regional Managing Director for Ciena Middle East & Africa, who provides expert insights on how GCC operators can lead the next AI wave through future-proof optical networks

By Pete Hall, Regional Managing Director, Ciena Middle East & Africa

Artificial Intelligence (AI) is advancing at a rapid pace in the region, driving innovation across various industries. The GCC now stands at a pivotal moment, with AI transitioning from a hyperscaler-centric phenomenon to a ubiquitous force shaping enterprise and consumer networks alike.

Globally, Amazon Web Services (AWS), Google Cloud, Microsoft Azure and NVIDIA have stepped in to manage large-scale computing and data processing needs. Unlike traditional data centers, they are built to meet evolving workloads without major infrastructure changes.

The rapid expansion of data centres to meet soaring demand is also evident in the UAE, where du announced a deal with Microsoft to set up a data centre in the country to revolutionize the digital ecosystem. Next door, Saudi Arabia has been expanding its investments in data centres to drive its wider ambitions to become a regional AI leader and global tech hub.

While much of the AI optics boom has so far been confined to data center interconnects, growth is now shifting from AI model training to AI inferencing, where AI models can make accurate predictions based on new data. However, it takes data-intensive AI training to make this a reality.

As new AI applications such as AI-powered analytics, immersive media, and automation are expected to surge through 2030, the next wave will demand robust, low-latency, high-capacity optical transport across metro and long-haul networks.

In particular, GCC markets are primed to experience rapid uptake due to national AI agendas and smart city initiatives. A 2025 survey shows AI traffic could account for 30–50% of metro and long-haul capacity within three years. It is interesting to note that enterprises, not hyperscalers, are expected to drive the most network traffic growth over this period.

As the AI traffic boom moves beyond the data centre, low latency, high capacity, and resilient optical links will be the key differentiators for AI-driven workloads. This is precisely where regional telcos can take the lead. The market for capacity is already evolving quite rapidly.

Earlier this year, e& UAE became the first in the Middle East and Africa to deploy Ciena’s WaveLogic 6 Extreme, achieving ultra-high-speed 1.6 Tb/s per wavelength connectivity. This advancement supports 10 Gb home services and wholesale and domestic business customer traffic with 100G and 400G requirement.

The GCC’s investment in high-capacity optical networks, powered by new innovations such as WaveLogic 6, provides a competitive advantage in meeting the increasing AI traffic demands. If they are to take this to the next level, GCC telcos must capitalize on their relatively greenfield networks to deploy future-proof optical infrastructures faster than more mature markets constrained by legacy systems.

GCC operators are charting a new course as AI enablers, leveraging managed optical fiber networks and AI-optimized SLAs to deliver greater value and innovation beyond traditional bandwidth services.

To accelerate this journey and speed time to market, operators are also taking steps to address capex constraints, skill gaps, and organizational alignment. By positioning themselves as AI ecosystem leaders, they can unlock long-term revenue and resilience.

There is a real window of opportunity for GCC operators to capitalise on the AI optical wave. Thanks to national AI strategies, sovereign cloud initiatives, and hyperscaler partnerships, they already have a head start. By continuing to invest in future-proof, high-capacity, low-latency optical networks they can ensure network readiness for AI’s exponential traffic growth. The next three years will determine whether GCC operators shape the AI economy or chase it.

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