Hospitality
Enhancing Security and Operational Efficiency: AI-Powered Surveillance at Media One Hotel
In the ever-evolving landscape of hospitality, ensuring security and operational efficiency is paramount for guest satisfaction and smooth hotel management. Leveraging cutting-edge technology, Media One Hotel has implemented an innovative AI tool provided by Ipsotek on our security cameras, revolutionizing their surveillance capabilities. This advanced system not only enhances security but also offers a plethora of functionalities that significantly improve operational workflows. Let’s delve into the remarkable features and benefits provided by this AI-powered tool.
Notifications Implemented:
Traffic Congestion Detection: With real-time traffic congestion detection, the system alerts staff to potential bottlenecks, enabling proactive measures to alleviate congestion and ensure smooth traffic flow within the premises.
Illegal Parking Monitoring: Unauthorized parking can disrupt operations and compromise security. The AI tool promptly notifies staff of any instances of illegal parking, allowing for timely intervention and enforcement of parking regulations.
Face Alert System: The face alert system is a powerful tool for guest management. It enables instant identification of VIP arrivals or blacklisted individuals, facilitating personalized services for esteemed guests while ensuring the safety and security of the premises.
Unattended Object Detection: Unattended objects can pose security risks. The AI tool promptly identifies and alerts staff to any unattended items, enabling swift action to address potential threats and ensure guest safety.
Unattended Front Desk Monitoring: Continuous monitoring of the front desk ensures that there are no lapses in guest service. The AI tool alerts staff if the front desk is unattended, allowing for immediate staffing adjustments to maintain high-quality service standards.
Lobby Congestion Management: Efficient management of lobby congestion is crucial for a seamless guest experience. The AI tool monitors lobby traffic and alerts staff to congestion hotspots, enabling proactive crowd management measures to ensure guest comfort and safety.
These notifications serve as invaluable tools for highlighting potential issues that may have been overlooked, empowering the hotel team to address them promptly and effectively.
Daily/Weekly Reports:
In addition to real-time notifications, the AI-powered surveillance system generates comprehensive daily and weekly reports, providing invaluable insights into hotel operations. Some key reports include:
Vehicle Count: Detailed breakdowns of vehicle counts in various areas such as the basement, podium, and delivery zones enable the hotel to correlate this data with revenue reports, facilitating better resource allocation and revenue optimization strategies.
Daily Visitor Analysis: Analyzing daily hotel visitors by age, gender, and time provides valuable insights into operational flow, resource allocation, and lobby coverage. This data empowers the hotel to tailor services and allocate resources effectively to meet guest needs.
Alarm Reports: Detailed reports on notifications generated by the AI tool offer valuable insights into security incidents and operational challenges, enabling the hotel to analyze trends, identify areas for improvement, and implement proactive measures to enhance security and efficiency.
These reports serve as invaluable tools for data-driven decision-making, enabling Media One Hotel to optimize operations, enhance security, and deliver exceptional guest experiences.
To complement the advanced capabilities of the AI-powered surveillance system, Media One Hotel has implemented strategic changes in front desk and security staff timings, optimizing resource allocation and ensuring comprehensive coverage throughout the day.
Front Desk Staff Timings:
The front desk is the heart of guest services, and Media One Hotel recognizes the importance of maintaining a strong presence at all times. To achieve this, shifts for front desk staff have been carefully adjusted to ensure 24/7 coverage. Staff rotations and schedules are meticulously planned to accommodate peak hours and maintain optimal guest service standards. Additionally, real-time monitoring of front desk activity allows for immediate adjustments in staffing levels based on demand fluctuations.
Security Staff Timings and Patrolling Changes:
Security personnel play a vital role in safeguarding guests, staff, and property. To enhance security effectiveness, Media One Hotel has implemented strategic changes in security staff timings and patrolling schedules. Security personnel are deployed strategically during peak hours and in high-traffic areas to ensure maximum visibility and deterrence.
Moreover, the AI-powered surveillance system enables intelligent patrolling strategies by identifying areas of potential concern in real-time. Based on notifications generated by the system, security patrol routes and timings are adjusted dynamically to address emerging security threats and operational challenges promptly.
By aligning front desk and security staff timings with operational needs and leveraging the capabilities of the AI-powered surveillance system, Media One Hotel ensures comprehensive coverage and proactive management of security and guest service requirements around the clock.
These coordinated efforts between technology and human resources underscore Media One Hotel’s commitment to providing a safe, secure, and seamless guest experience, setting new benchmarks for excellence in hospitality operations. As the industry continues to evolve, Media One Hotel remains at the forefront, embracing innovative solutions and adapting operational strategies to meet the dynamic needs of guests and stakeholders alike.
In conclusion, the implementation of an AI-powered surveillance system at Media One Hotel represents a significant step forward in security and operational efficiency. By leveraging advanced technology to detect and address potential issues in real-time and generate insightful reports for data-driven decision-making, Media One Hotel is setting new standards for excellence in hospitality. As the hospitality industry continues to evolve, embracing innovative solutions like AI-powered surveillance will be key to staying ahead of the curve and delivering unparalleled guest experiences.
Hospitality
The Square at Nad Al Sheba Gardens Returns for Season Two with More to Experience, Discover, and Enjoy.
After captivating over 680,000 visitors in its first season, The Square at Nad Al Sheba Gardens reopens at the end of October, ushering in a new season of elevated experiences. The destination by Shamal Holding will celebrate its official inaugural evening on 31st October 2025, welcoming guests daily from 4 PM to 12 AM. The Square continues to evolve as a refined hub for gastronomy, culture, and connection, a destination that blends Dubai’s cosmopolitan energy with an inviting community spirit.
Launched in November 2024, The Square at Nad Al Sheba Gardens quickly became a go-to lifestyle destination, renowned for its homegrown dining concepts and vibrant social energy. Building on this success, Season Two will introduce an enriched line-up of elevated experiences, thoughtfully designed for Dubai’s outdoor season.
The destination’s creative theme celebrates the idea of more, not in scale but in quality, detail, and experience.
“The Square reflects one of the most exciting shifts in how people experience Dubai, a destination that celebrates the city’s dynamic spirit through its culture, cuisine, and community,” said Abdulla Binhabtoor, CEO at Shamal. “It’s more than a venue; it’s a destination that reflects Dubai’s modern and connected spirit. With Season Two, we are taking that experience further, transforming The Square from a place to visit into a place to truly belong”.
This season, The Square welcomes back beloved homegrown favourites including Public, Home Bakery, Omar Odali, Asma, Kokoro, and the kids’ Art’ Play area — each bringing a distinct flavour of Dubai’s creative spirit. Adding to this, an array of new culinary destinations will make their debut, elevating the venue’s gastronomic offering with Cipriani Dolci, SLRP Ramen & Rolls Bar, Maxzi – The Good Food Shop, and more.
Cipriani Dolci
Making its debut at The Square, Cipriani Dolci introduces a refined taste of Italian elegance in a relaxed yet sophisticated setting. Guests can indulge in timeless classics — from freshly baked pastries and artisanal coffees to the brand’s signature Cipriani dishes — all served with understated glamour.
SLRP Ramen & Rolls Bar
The bold and playful SLRP Ramen & Rolls Bar brings its signature fun-loving energy to The Square. Expect steaming ramen bowls, crisp handrolls, and vibrant Japanese-inspired bites, perfect for laid-back evenings under the stars.
Maxzi – The Good Food Shop
Celebrated for its commitment to quality, traceable ingredients and wholesome dining, Maxzi – The Good Food Shop joins The Square’s curated line-up, offering a fresh take on conscious cuisine that feels both nourishing and stylish.
Home Bakery Kitchen
A returning favourite, Home Bakery Kitchen unveils its exclusive hole-in-the-wall Milkshake & Hot Chocolate concept, serving indulgent shakes and rich, comforting hot chocolates — the perfect treat for cool Dubai evenings.
The destination itself has undergone a thoughtful refresh, introducing a more vibrant, experience-led layout. Visitors will enjoy enhanced infrastructure, including parking for over 550 cars, and new water features such as a tranquil koi pond, adding to the venue’s leisurely, resort-style ambience.
A dynamic calendar of live shows, cultural activations, and family-friendly events will ensure that no two visits are ever the same.
Staying true to its community-driven ethos, Shamal continues to champion local businesses, support inclusive spaces, and deliver high-quality, design-forward programming that appeals across generations. As Dubai enters its outdoor season, The Square reaffirms its place as the city’s must-visit open-air destination — where food, culture, and connection come together effortlessly under the open sky.
Hospitality
Sun Siyam Vilu Reef Marks 27th Anniversary with Culinary Showdown & Community Spirit
Sun Siyam Vilu Reef the flagship property of Sun Siyam, is celebrating its 27th Anniversary with a week-long events centered on culinary and community engagement. The resort hosted comprehensive activities, including team building sports and competitive cooking judged by two Maldivian guest chefs, to showcase the talent of both its island team and students from F. Magoodhoo School on 25th and 26th of October.
The culinary competitions were judged by two prominent industry experts. Chef Fathimath Umar, who serves as the Secretariat of the Chef Guild Maldives and is a certified World Chef’s Judge in Culinary Arts and Pastry Arts, currently teaching Culinary Arts at Villa College and Chef Mariyam Shiuna, a WACS Continental Judge and Associate Lecturer at the Maldives National University.
Honoring the resort’s history and the incredible dedication of our team since 1998, this milestone anchors our legacy while setting the course for many more years of delivering the authentic Maldivian spirit to our cherished guests.
“Reaching the 27th anniversary reflects our dedication to service and extraordinary experiences,” said Resort Manager, Mr. Thoha Yoosuf. “By celebrating culinary talent, we not only honour the creativity and hard work of our team but also strengthen our bond with the local community through the shared language of food.”
The celebrations highlighted the resorts’ role in preserving community bonds and elevating Maldivian talent and traditions, defining 27 years of Maldivian Hospitality.
Hospitality
MENA Hospitality Market Value Set to Top US$487 Billion by 2032 Amid Unprecedented Tourism Expansion
The value of MENA’s hospitality market is set to grow from US$310 billion in 2025 to more than US$487 billion by 2032, according to data released ahead of the Future Hospitality Summit – FHS World, Madinat Jumeirah Dubai, 27-29 October.
The travel and tourism sector is projected to contribute US$367 billion to the Middle East economy and support 7.7 million jobs this year, says the World Travel and Tourism Council. International visitor spending is expected to reach nearly US$194 billion, up nearly a quarter from 2019, pre-pandemic levels, with domestic spending forecast to hit US$113 billion.
As of Q2 2025, the Middle East’s hotel construction pipeline reached an all-time high of 650 projects with 161,574 rooms. At the end of June, 337 projects, with almost 86,500 rooms, were under construction, with 147 projects due to start by Q2 2026.
Saudi Arabia tops the Middle Eastern hotel construction chart, with more than 92,000 rooms across 342 projects. Next is Egypt with 127 projects and a record-high room count of over 28,000, followed by the UAE with 100 projects (25,470 rooms); Oman with 27 projects (4,709 keys) and Qatar with 16 projects (nearly 3,500 rooms).
The unprecedented hospitality, tourism and infrastructure expansion reinforces the region’s position as a global magnet for investment, say experts.
Amr El Nady, Head of Hotels & Hospitality MEA and Managing Director, Global Hotel Desk at Jones Lang Lasalle, said: “Saudi Arabia is targeting 150 million tourist arrivals annually by 2030, while Egypt aims for 30 million international visitors by 2028. Both nations are seeking to significantly increase tourism’s contribution to their GDP, with KSA targeting 10% and Egypt 15%. This strategic focus is driving substantial hospitality investment, with mega-projects like NEOM, The Red Sea Project, and AlUla in KSA, alongside Egypt’s New Administrative Capital, Ras Al Hekma, South Med and Red Sea developments.
“The surge in development creates opportunities for both major international hotel operators and boutique brands to diversify their portfolios by introducing new concepts ranging from ultra-luxury desert resorts to culturally immersive heritage properties. The diversification strategy allows operators to cater to evolving traveller preferences while supporting the countries’ objectives of transforming their economies through sustainable tourism growth and positioning themselves as premier global destinations.”
JLL added that liquidity in the hotel investment landscape remains remarkably robust, underpinned by resilient hotel trading performance and increasing tourist arrivals. Performance data shows year on year growth in terms occupancy and ADR metrics, reflecting the sector’s operational strength and market confidence.
Amr El Nady added: “This strong performance has significantly enhanced appetite from regional and international investors – from high-net-worth individuals to institutional players – all seeking high-yielding, income-generating hotel assets and mixed-use developments, particularly across the UAE market. The region’s investment appeal continues to attract diverse capital sources drawn to its strategic positioning and growth potential.
“Last year, JLL forecasted US$1.2 billion in Dubai hotel transactions, and current market activity indicates we are on track to exceed this milestone, further demonstrating sustained investor confidence.”
In the UAE, Dubai’s hospitality sector – which has around 10,000 new rooms on the way between now and 2027 – continues to deliver an outstanding performance, according to the hospitality division at leading real estate advisory group and property consultant, Cavendish Maxwell.
“Occupancy levels rose to 81% in H1 2025, an increase of 2.5% year-on-year,” said Vidhi Shah, Director, Head of Commercial Valuation at Cavendish Maxwell. “Meanwhile ADR across Dubai’s hotels and resorts reached US$159, up 4.7%. With its hospitality sector continuing to lead the way in setting new benchmarks in safety, inclusivity and connectivity, Dubai remains a premium, global destination for leisure and business travellers, in turn opening up a plethora of new investment opportunities.”
Oman is also increasingly becoming a hot spot for hospitality investment, with tourism expected to contribute 5% to GDP by 2030 and 10% by 2040 – and overtake transport and logistics to become the country’s second most important industry after hydrocarbons.
Oman is set to boost hotel room inventory by 25% by 2030, with 9,600 new keys on the way in the next five years, and 2,600 by the end of 2025, recent insight from Cavendish Maxwell shows. In H1 this year, more than 1.1 million guests checked in to 3-5 hotels, where revenues rose more than 18% to US$367 million. The strong performance led to almost 5% growth in hospitality employment, with 10,800 people now working in the industry.
The Middle East’s continued growth in tourism and hospitality is being further boosted by various government campaigns and initiatives across the region to encourage investment, international visits and business set up.
In KSA, upcoming global events like Expo 2030 and the FIFA World Cup 2034 are boosting already strong demand for real estate, including project in the hospitality sector. In addition, from January 2026, foreigners will be able to purchase real estate assets in designated zones – a landmark development set to further deepen investor appetite.
Investment and real estate is a key track at FHS World, with more than 30 presentations, panel debates, workshops and one-to-one conversations covering everything from smart capital to sustainability and investment, cross border strategies to building global partnerships, investing in mixed-use projects and much more. Visit futurehospitality.com/world/agenda for subjects and speakers across the three-day programme.
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