Hospitality

Enhancing Security and Operational Efficiency: AI-Powered Surveillance at Media One Hotel

Published

2 years ago

May 3, 2024

In the ever-evolving landscape of hospitality, ensuring security and operational efficiency is paramount for guest satisfaction and smooth hotel management. Leveraging cutting-edge technology, Media One Hotel has implemented an innovative AI tool provided by Ipsotek on our security cameras, revolutionizing their surveillance capabilities. This advanced system not only enhances security but also offers a plethora of functionalities that significantly improve operational workflows. Let’s delve into the remarkable features and benefits provided by this AI-powered tool.

Notifications Implemented:

Traffic Congestion Detection: With real-time traffic congestion detection, the system alerts staff to potential bottlenecks, enabling proactive measures to alleviate congestion and ensure smooth traffic flow within the premises.

Illegal Parking Monitoring: Unauthorized parking can disrupt operations and compromise security. The AI tool promptly notifies staff of any instances of illegal parking, allowing for timely intervention and enforcement of parking regulations.

Face Alert System: The face alert system is a powerful tool for guest management. It enables instant identification of VIP arrivals or blacklisted individuals, facilitating personalized services for esteemed guests while ensuring the safety and security of the premises.

Unattended Object Detection: Unattended objects can pose security risks. The AI tool promptly identifies and alerts staff to any unattended items, enabling swift action to address potential threats and ensure guest safety.

Unattended Front Desk Monitoring: Continuous monitoring of the front desk ensures that there are no lapses in guest service. The AI tool alerts staff if the front desk is unattended, allowing for immediate staffing adjustments to maintain high-quality service standards.

Lobby Congestion Management: Efficient management of lobby congestion is crucial for a seamless guest experience. The AI tool monitors lobby traffic and alerts staff to congestion hotspots, enabling proactive crowd management measures to ensure guest comfort and safety.

These notifications serve as invaluable tools for highlighting potential issues that may have been overlooked, empowering the hotel team to address them promptly and effectively.

Daily/Weekly Reports:

In addition to real-time notifications, the AI-powered surveillance system generates comprehensive daily and weekly reports, providing invaluable insights into hotel operations. Some key reports include:

Vehicle Count: Detailed breakdowns of vehicle counts in various areas such as the basement, podium, and delivery zones enable the hotel to correlate this data with revenue reports, facilitating better resource allocation and revenue optimization strategies.

Daily Visitor Analysis: Analyzing daily hotel visitors by age, gender, and time provides valuable insights into operational flow, resource allocation, and lobby coverage. This data empowers the hotel to tailor services and allocate resources effectively to meet guest needs.

Alarm Reports: Detailed reports on notifications generated by the AI tool offer valuable insights into security incidents and operational challenges, enabling the hotel to analyze trends, identify areas for improvement, and implement proactive measures to enhance security and efficiency.

These reports serve as invaluable tools for data-driven decision-making, enabling Media One Hotel to optimize operations, enhance security, and deliver exceptional guest experiences.

To complement the advanced capabilities of the AI-powered surveillance system, Media One Hotel has implemented strategic changes in front desk and security staff timings, optimizing resource allocation and ensuring comprehensive coverage throughout the day.

Front Desk Staff Timings:

The front desk is the heart of guest services, and Media One Hotel recognizes the importance of maintaining a strong presence at all times. To achieve this, shifts for front desk staff have been carefully adjusted to ensure 24/7 coverage. Staff rotations and schedules are meticulously planned to accommodate peak hours and maintain optimal guest service standards. Additionally, real-time monitoring of front desk activity allows for immediate adjustments in staffing levels based on demand fluctuations.

Security Staff Timings and Patrolling Changes:

Security personnel play a vital role in safeguarding guests, staff, and property. To enhance security effectiveness, Media One Hotel has implemented strategic changes in security staff timings and patrolling schedules. Security personnel are deployed strategically during peak hours and in high-traffic areas to ensure maximum visibility and deterrence.

Moreover, the AI-powered surveillance system enables intelligent patrolling strategies by identifying areas of potential concern in real-time. Based on notifications generated by the system, security patrol routes and timings are adjusted dynamically to address emerging security threats and operational challenges promptly.

By aligning front desk and security staff timings with operational needs and leveraging the capabilities of the AI-powered surveillance system, Media One Hotel ensures comprehensive coverage and proactive management of security and guest service requirements around the clock.

These coordinated efforts between technology and human resources underscore Media One Hotel’s commitment to providing a safe, secure, and seamless guest experience, setting new benchmarks for excellence in hospitality operations. As the industry continues to evolve, Media One Hotel remains at the forefront, embracing innovative solutions and adapting operational strategies to meet the dynamic needs of guests and stakeholders alike.

In conclusion, the implementation of an AI-powered surveillance system at Media One Hotel represents a significant step forward in security and operational efficiency. By leveraging advanced technology to detect and address potential issues in real-time and generate insightful reports for data-driven decision-making, Media One Hotel is setting new standards for excellence in hospitality. As the hospitality industry continues to evolve, embracing innovative solutions like AI-powered surveillance will be key to staying ahead of the curve and delivering unparalleled guest experiences.

Hospitality

PIZZAEXPRESS UNVEILS FESTIVE MENUS FOR THE HOLIDAY SEASON

Published

3 days ago

December 25, 2025

Integrator Web-Editor

Festive PizzaExpress holiday spread featuring sparkling wine, mashed potatoes with turkey, creamy sauce, signature Dough Balls with dip, Christmas-themed decorations, and a pizza topped with cherry tomatoes and basil, alongside pasta dishes on a marble table.

PizzaExpress invites guests to celebrate the festive season with specially curated Christmas and New Year dining experiences, combining seasonal flavours, signature dishes, and a lively social atmosphere. Available throughout December and culminating in a vibrant New Year celebration, the festive menus have been designed to bring people together over food, music, and celebration.

“As the festive season approaches, we wanted to create menus that feel celebratory, comforting, and perfect for sharing,” said Nitin Makhijani, General Manager, PizzaExpress. “Our Christmas and New Year offerings bring together seasonal ingredients, familiar favourites, and a vibrant atmosphere, making PizzaExpress a welcoming place for guests to celebrate with friends and family.”

For Christmas, guests can enjoy a festive set menu, offering a selection of seasonal starters, mains, and desserts inspired by classic holiday flavours. Highlights include creamy Cranberry Brussels Sprouts, Turkey Truffle Dough Balls, festive pizzas such as the Christmas Feast and Brussels & Porcini Truffle, and indulgent desserts including Speculoos Gingerbread Tiramisu and KitKat Stuffed Dough Balls

A selection of festive beverages and cocktails are also available to complement the dining experience.

The celebrations continue into New Year’s Eve, where guests can look forward to an extended festive menu featuring unlimited starters, seasonal pizzas, delicious pastas, fresh salads, and indulgent desserts, paired with a wide selection of beverages

From savoury dishes like Barbecue Burnt Ends pizza and creamy Cajun Chicken pizza to festive desserts and signature cocktails, the New Year menu is designed for relaxed, social dining as guests countdown to midnight.

Blending festive flavours with its signature dining experience, PizzaExpress offers a relaxed yet energetic setting for both Christmas gatherings and New Year celebrations, making it a popular choice for groups looking to enjoy great food and a lively atmosphere during the holiday season.

Hospitality

DINE WITH FRONT-ROW VIEWS THIS NEW YEAR’S EVE AT THE BEACH JBR

Published

3 days ago

December 25, 2025

Integrator Web-Editor

Night view of JBR Beach in Dubai with colorful fireworks lighting up the sky above Ain Dubai Ferris wheel, illuminated waterfront buildings, and palm trees in the foreground.

As December unfolds and temperatures drop, evenings at The Beach JBR are best spent outdoors. With open-air terraces, beachfront tables and uninterrupted sea views, the destination comes alive after dark, accompanied by live local musicians, nightly drone shows and a midnight fireworks display on New Year’s Eve.

Against this backdrop, dining takes center stage, with restaurants across The Beach JBR rolling out curated New Year’s Eve menus designed for long, celebratory evenings by the water.

New Year’s Eve Dining Highlights

Bombay Bungalow

Bombay Bungalow hosts New Year’s Eve dining indoors and outdoors, offering vegetarian, non-vegetarian and kids’ menus. Indoor dining is priced from AED 500 for vegetarian and AED 575 for non-vegetarian, while outdoor dining is available from AED 600 for vegetarian and AED 650 for non-vegetarian. Menus feature classic Indian dishes designed for sharing, making it well suited to family and group celebrations.

Eataly at The Beach

Eataly welcomes the New Year with a celebratory dining experience on 31 December from 8 PM to 1 AM. Guests can enjoy a specially curated New Year’s Eve menu, with minimum spend ranging from AED 550 to AED 1,950, depending on seating location, for an unhurried Italian dinner to close out the year.

Claw BBQ

Claw BBQ brings comfort-driven dining to New Year’s Eve with a three-course turkey menu priced at AED 125, featuring a starter, traditional turkey with all the trimmings and dessert. For those continuing the celebrations into the night, New Year’s Eve party packages are available from AED 475.

P.F. Chang’s

P.F. Chang’s presents a curated New Year’s Eve set menu priced at AED 799 for adults and AED 399 for children, featuring appetisers, mains, rice or noodles, dessert and mocktails in a festive setting.

La Mezcaleria

La Mezcaleria marks New Year’s Eve with its Midnight Glitz celebration on 31 December, offering a high-energy dining and party experience. Packages start from AED 800, combining bold Mexican flavours with live entertainment in an open-air setting.

Zou Zou

Zou Zou’s New Year’s Eve special menu showcases Turkish and Lebanese flavors, beginning with cold and hot mezze, followed by mixed grills, lamb shank with saffron rice and indulgent desserts such as baklava. Packages are priced at AED 699 (indoor), AED 999 (indoor with view) and AED 1,199 (outdoor view).

Awani

Awani’s New Year’s Eve set menu features a generous selection of cold and hot mezze, followed by a choice of mains including mixed grill, kebabs, fish sayadiyeh or signature chicken dishes. Indoor dining is priced at AED 900, while outdoor dining is AED 1,100.

Eat Greek Kouzina

Buffalo Wild Wings JBR offers an exclusive New Year’s Eve bundle priced at AED 595, including starters, sharing appetizers, a main course, dessert, drinks, non-alcoholic champagne and party props, making it a lively, casual way to count down to midnight.

Buffalo Wild Wings JBR

Buffalo Wild Wings JBR is offering an exclusive New Year’s Eve bundle priced at AED 595, including starters, sharing appetisers, a main course, dessert, drinks, non-alcoholic champagne and party props, paired with front-row views of the fireworks.

Bla Bla

Bla Bla’s New Year’s Eve celebration, “A BLA-st from the Past,” combines dining and entertainment across the Restaurant, Rooftop, Pool Area and Tent. Restaurant dining is priced at AED 900 indoors and AED 1,300 outdoors, with rooftop and pool minimum spends available, alongside VIP options.

Yula Lounge

Yula offers a New Year’s Eve experience with entry tickets priced between AED 950 and AED 1,200, depending on seating location. Food and drinks are available à la carte, with premium areas offering prime positioning for the evening celebrations.

With midnight fireworks overhead, drones lighting up the sky at 8PM and 10PM and festive menus served by the panoramic sea views, The Beach JBR sets the stage for a New Year’s Eve that’s best enjoyed outdoors, around the table and in good company.

Hospitality

BIG SAM TAKES CENTRE STAGE AS CITY WALK UNPLUGGED KEEPS THE FESTIVE ENERGY GOING

Published

3 days ago

December 25, 2025

Integrator Web-Editor

Close-up of a person wearing a black hoodie against a vibrant red and white gradient background with dramatic lighting effects.”

City Walk Unplugged turns up the festive atmosphere this week with a run of live performances across Christmas Eve, Christmas Day, and the weekend, led by a standout headline set from Big Sam. Part of Dubai Shopping Festival and now in its fourth season, the open-air music series continues to transform City Walk into a vibrant evening destination, bringing together live sound, roaming entertainment, and a lively open-air atmosphere.

This Week at City Walk

Wednesday, 24 December

Sound Avenue Band – Live Performances

Christmas Eve at City Walk sets the tone with Sound Avenue Band performing three live sets at 6:20pm, 7:30pm, and 8:30pm. Their feel-good sound creates a relaxed yet festive backdrop as visitors gather to dine, stroll, and ease into the holiday evening.

Thursday, 25 December

RedLine Band – Live Performances
Redline Band brings live music to Christmas Day with performances at 6:20pm, 7:30pm, and 8:30pm, adding warmth and energy to the destination. Their sets offer an easy-going soundtrack for a laid-back Christmas evening by the fountain and indoor Courtyard.

Friday, 26 December

MK Band – Live Performances
The weekend begins with MK Band performing three live sets at 6:20pm, 7:30pm, and 8:30pm. Their upbeat sound helps carry the festive momentum into Friday night, setting the pace for an evening of music and a lively open-air atmosphere.

Saturday, 27 December

Maya Mashhour and Band – Live Performances
Earlier in the evening, Maya Mashhour and Band set the tone with live performances at 6:20pm and 7:30pm, delivering a smooth and melodic sound that eases the destination into the night ahead of the headline act.

Big Sam – Live Performance
Big Sam headlines the weekend with a standout live performance at 8:30pm, bringing his signature soulful sound and strong stage presence to City Walk Unplugged. Known for his powerful vocals and ability to connect with audiences, his set is expected to be one of the defining moments of the week, drawing visitors together for a high-energy yet intimate evening in the indoor Courtyard and fountain area.

Roaming Performances & Dance Shows

Across Christmas Eve, Christmas Day, and the weekend, specially choreographed dance performances will appear throughout City Walk, adding spontaneous bursts of movement and energy across key areas of the destination.

Festive Setting Across City Walk

The destination continues to embrace the season with festive décor, including the signature Christmas Tree at the fountain, decorative installations at key entrances and enhanced seasonal touches throughout the C2 licensed dining district.

Shop, Dine & WIN During DSF

Win the new ARCFOX Alpha S when you spend AED 300 or more at participating City Walk outlets using the TICKIT Rewards App and enjoy an added highlight to your weekend at the destination.