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Raising the Bar of Innovation in Every Kitchen

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Unox

Exclusive interview with James Russell, Country Manager, UNOX

Can you briefly explain what sets your ovens apart from other products in the market and how they enhance the overall kitchen experience?

What sets our ovens apart is their innovation and sustainability. Our goal is to raise the bar of technological innovation in foodservice equipment, especially with the evolution of more advanced technologies, stricter demands, and the global pursuit of sustainability. If you’re passionate about designing your ideal kitchen experience, we leverage on innovative features such as Digital.ID, Data Driven Cooking, and OPTIC.Cooking to deliver best outcomes. Moreover, we let you test our ovens in your kitchen or at our Experience Center. In fact, our dedication to innovation has been recognised industry-wide as UNOX AI-powered combi oven CHEFTOP-X was awarded the Red Dot Winner 2024 and Red Dot Winner 2024 – Innovative Product.

If you’re passionate about sustainability, we are the oven manufacturer with the most ENERGY STAR rated ovens. We also have ambitious corporate sustainability targets and aim to achieve net-zero emissions by 2030 through the Unox e-miXion program.

What inspired the development of the new CHEFTOP-X and BAKERTOP-X ovens?

Today, it is important for ovens to combine mechanical robustness and performance with digital user interfaces, electronic controls and sensors, and make them work together in a way that can be easily understood by customers and users. The CHEFTOP-X and BAKERTOP-X combi ovens are robust, AI-integrated, futuristic technologies with automated cooking algorithms and user-friendly interfaces – transforming the foodservice world’s views of what people generally think an oven can do.

Can you explain the benefits of voice-activated controls and OPTIC.Cooking for kitchen efficiency?

HEY.Unox, the voice-activated control, allows chefs to operate the ovens hands-free, which streamlines workflows in the kitchen. With your voice, you can tell the oven to adjust settings, start or stop cooking cycles, and even access recipes without needing to touch the oven.

OPTIC.Cooking, through the use of our optic lens, detects the food inserted in the cooking chamber and automatically starts the right program. Once the food is in, OPTIC.Cooking monitors it in real-time and adjusts cooking parameters based on the food’s characteristics.

Together, these features significantly reduce the time chefs spend managing equipment, allowing them to focus on creativity and presentation.

How will the new Dubai experience center improve customer interaction with UNOX products?

Unox Experience Center is all about exchanging ideas.

In September, we launched our UAE Experience Center, aiming to bring more people to experience our innovative ovens with our Chef, to participate in our Individual Cooking Experiences. A key factor in Unox success has been allowing our customers to test our latest ovens before they purchase.

The new UAE Experience Center is an essential part of Unox broader vision. Over the past two years, Unox has opened 8 new Experience Centres in Brazil, South Korea, the United Kingdom, Sweden, India, France, Colombia, the UAE, and Saudi Arabia in 2025. This strategy brings our customers right to us and our innovations, allowing them to test our products with their own recipes, and for us to personalise interaction while gathering valuable feedback on a global scale.

Additionally, as the Headquarters of the MENA region, the center will serve as a hub for training and workshops, enabling our members to gain practical insights into how to maximise efficiency and creativity with Unox ovens. This interactive approach not only fosters a deeper understanding of our products but allows our members to build stronger relationships with our customers, ensuring customers feel supported and inspired in their culinary journeys.

How does cross-industry collaboration drive innovation at UNOX?

Cross-industry collaboration is a cornerstone of innovation at Unox. We partner with diverse sectors – culinary, education, food and beverage – to gain unique perspectives and insights that enhance Unox product development. Working with professionals from various industries helps us identify emerging trends and consumer needs, which inspire new product features and solutions. Collaborating with chefs, KOLs, restaurateurs, business owners, industry professionals, organisations, and trendsetters helps us understand day-to-day challenges of the kitchen, which shapes our ideas for future products and solutions.

Why are live product demonstrations, like at GulfHost, important for UNOX’s brand?

Live product demonstrations, such as those at GulfHost, are crucial for Unox’s brand for several reasons. Firstly, this is the chance for potential customers to have an immersive experience of our ovens’ innovative technologies in real-time. 

Additionally, live product demonstrations foster direct engagement with our audience. We ensure our potential customers’ needs are met as our Unox representatives address any questions our customers may have. This interaction not only helps us understand customer needs better but also strengthens relationships with industry professionals.

What’s next for UNOX in terms of innovation in kitchen technology?

Something is cooking in our R&D kitchen right now. We launch a new product approximately every 18 months. Next year, we will be unveiling a brand-new oven that addresses the topics of space, service speed, time, and cost. In 2025, we will also bring to life the concept of Unox Lounges throughout the UAE and beyond. We are proud to be the market leader in commercial combi ovens, and all our products are created to continue elevating culinary standards worldwide.

Will robots take away the personal touch from the hospitality industry?

Robots and technology are designed not to replace humans in the industry; they are designed primarily to help chefs in the kitchen and to enhance the level of service businesses can provide.

Customers crave personal touch. As a technology-centric manufacturer of combi ovens, we invest heavily in our Unox People, conducting consistent upskilling workshops and training.

The future of hospitality lies in striking harmony between technology and human interaction.

Hospitality

voco Bonnington Dubai Targets UAE Staycation Seekers with Flexible 36-Hour Hotel Experience

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No Plans, No Problem: voco Bonnington Dubai Makes the Last-Minute Escape Easy

Voco Bonnington Dubai is proving that a proper break doesn’t need weeks of planning, a packed itinerary or even a flight. Tucked into Jumeirah Lake Towers, the hotel is positioning itself as the escape that’s ready whenever guests are, whether that’s a spur-of-the-moment staycation or an easy Friday night out.

At the centre of the offer is a new 36-hour staycation, designed for anyone who wants more than a rushed overnight stay without the effort of organising one. Guests check in from 9am and check out at 9pm the following day, unlocking a full day and a half at the hotel for the price of one night, with breakfast included on both mornings and children staying free with complimentary kids’ menu meals throughout. It’s a format built for whatever the moment calls for: a long lie-in, an afternoon by the pool, or simply a comfortable space to work from before heading back into the city. The offer is bookable for stays until 6 September 2026, part of a wider IHG Hotels & Resorts initiative across more than 190 properties in the Middle East, Africa, India and South Asia.

For guests looking for something shorter and closer to home, Author’s Lounge offers its own no-planning-required escape with Friday Plot Twist, a weekly evening offer running every Friday from 6pm to 10pm. For AED 99, guests can enjoy three drinks and their choice of bites in the lounge’s stylish surroundings, an easy way to unwind after the week without needing to book ahead or go far.

Location adds to the ease. voco Bonnington Dubai sits minutes from DMCC Metro, Dubai Marina and JBR, giving guests quick access to the beach, marina walk and the city’s business districts, while the hotel itself, complete with pool, gym and food and beverage outlets, offers enough to make staying in just as tempting. Whether it’s a full staycation or a Friday evening out, the hotel is there to be dropped into, no advance planning necessary.

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Hospitality

A Waterfront Retreat Shaped by Abu Dhabi

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by Twinkle Aswani

In a destination defined by a distinctive blend of heritage, modernity and waterfront living, Al Raha Beach Resort & Spa presents a resort experience built around space, leisure and a strong sense of place. Located along the Abu Dhabi coastline, the property brings together accommodation, dining, wellness and recreation within an expansive setting designed for both relaxation and discovery.

The resort’s connection to the waterfront is central to its character. The sea has long been an integral part of Abu Dhabi’s identity, shaping the emirate’s communities, trade and cultural heritage, and the coastal setting at Al Raha provides a contemporary interpretation of that relationship. Open spaces, landscaped surroundings and views towards the water create an environment that contrasts naturally with the pace of the city.

Accommodation is designed to complement this resort setting, with a range of suites offering generous proportions, comfortable interiors and spaces suited to longer, more relaxed stays. The Gulf Junior Suite is among the options, combining additional space with a residential sense of comfort while maintaining the connection to the wider resort environment. Across the accommodation offering, the emphasis remains on privacy, convenience and creating a comfortable base between time spent exploring the property’s leisure and dining facilities.

Dining forms an important part of the resort’s offering, with different restaurants providing distinct culinary experiences. Sevilla Restaurant operates as the all-day dining destination, offering an extensive selection across breakfast, lunch and dinner. Its varied approach allows the restaurant to accommodate different tastes and dining occasions, while its relaxed atmosphere complements the resort’s informal daytime character.

Their restaurants are diverse such as Azur Restaurant provides a contrasting culinary setting, introducing a more intimate and refined dining experience. The distinction between Sevilla and Azur gives the resort’s dining programme greater variety, allowing guests to move between an expansive all-day dining concept and a more focused restaurant experience.

Together, the culinary venues reflect the broader evolution of Abu Dhabi’s hospitality landscape, where international dining concepts increasingly coexist with the flavours, traditions and hospitality values of the Emirates. The result is a dining offering that caters to an international resort audience while remaining part of the destination’s wider culinary identity.

Wellness adds another dimension to the property. The spa provides a dedicated environment for relaxation and rejuvenation, incorporating treatments that draw on established wellness traditions. Their spa such as Moroccan Bath particularly rooted in ritual, bringing together Moroccan black soap, steam, traditional exfoliation, purifying clay and nourishing hair treatments within one treatment sequence. The experience reflects the enduring appeal of traditional bathing rituals, where cleansing, warmth and relaxation form part of a wider approach to wellbeing. Complemented by a tranquil setting and considered finishing touches, including Peach Beauty White Tea and dates served beside the pool, extending the sense of calm beyond the treatment room.

Leisure remains central to the resort concept. Swimming pools, beachfront spaces and the waterfront environment provide multiple settings for relaxation, while the property’s scale allows different experiences to coexist without feeling confined to a single area. The combination creates a resort environment suited to families, couples and travellers seeking a more leisurely Abu Dhabi escape.

There is also a clear connection between the property’s hospitality approach and the broader traditions of Emirati welcome. Generosity, comfort and an emphasis on making guests feel at ease remain important characteristics of hospitality across the region, and these values are reflected through the resort’s combination of spacious surroundings, varied facilities and attentive service.

What distinguishes Al Raha Beach Resort & Spa is ultimately the breadth of the experience. Accommodation, dining, wellness, pools, beach and waterfront surroundings come together within one property, allowing the resort to function as a destination in itself rather than simply a base for exploring Abu Dhabi.

It represents a form of contemporary resort hospitality that balances international expectations with the character of its location, offering the comforts and variety of a modern luxury resort while remaining closely connected to Abu Dhabi’s coastal setting and cultural identity.

In a city celebrated for its remarkable pace of development, Al Raha Beach Resort & Spa offers a different perspective on Abu Dhabi, one shaped by the water, defined by space and centred on the enduring luxury of slowing down.

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Hospitality

Celebrating Indonesia’s Independence Through Flavour, Identity and Tradition

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Sylvana Sari, Co- Founder and Managing Partner of Bobi Bowl

Where they want to know how Indonesian Independence Day is celebrated?

Independence Day for us is a celebration of being Indonesian. Food is one of the easiest ways to bring that feeling with you, wherever you are.

At Bobi Bowl, we don’t create a special Independence Day menu, because we celebrate Indonesian food every day. Every dish we serve is already a celebration of Indonesia — from our rendang and empal gepuk to nasi goreng, satay and soto. These are dishes that carry memories, culture and a sense of home.

On Independence Day, we simply wanted to share that celebration with everyone. So instead of creating a special menu, we’re giving our guests Klepon Merah Putih as a small gesture of sharing, which is such an important part of Indonesian culture.

What Independence Means for Indonesia’s Hospitality Industry?

I think independence in Indonesian hospitality industry is about having the confidence to say:

This is who we are, this is what we eat, this is what we celebrate, this is our culture — and we proudly share it to the world. How Indonesia’s hospitality sector has evolved from being destination-led to becoming a globally competitive, locally rooted industry?

Indonesia is no longer just the place people travel to for hospitality experiences; Indonesian identity itself is becoming something that can be exported.

Indonesian cuisine, design, wellness, craftsmanship and service culture are increasingly travelling beyond the country’s borders. Restaurants, chefs, hotels and lifestyle brands are introducing Indonesian experiences to international audiences.

How Indonesian hospitality brands are gaining international recognition?

International recognition doesn’t mean making Indonesian hospitality look international. It means making Indonesian hospitality understandable internationally. One of the simplest sign that we have been geining international recognition is when people who are not Indonesian actively choose Indonesian food and hospitality.

For us at Bobi Bowl, we see that every day in Dubai. Our customers aren’t only Indonesians looking for a taste of home. We have people from different nationalities who come in, discover Indonesian food, come back with their friends, recommend dishes to others, and gradually become familiar with flavours they may never have experienced before.

The importance of Indonesian identity in luxury hospitality?

I think we sometimes define luxury too much by price. Luxury hospitality doesn’t mean that it has to be expensive or in a 5-star hotel. For me, luxury is also about rarity, authenticity and emotional value. Something that is ordinary in Indonesia can become a luxury when you experience it abroad. For Indonesians living abroad, having food that genuinely tastes like home can feel like a luxury. At the same time, for someone who has never experienced Indonesian food, that same dish can be their first introduction to our culture.

How local talent, suppliers and operators are shaping the industry?

We don’t expect people to already understand Indonesian food. Part of our role is to make it approachable — while still keeping the Indonesian character of the food.

Local talent and operators are important because they are the ones who actually bring Indonesian hospitality to life. Indonesian hospitality is not just about the food itself. It is about the people who understand the food, the culture and the way we want people to experience it.

At Bobi Bowl, for example, Chef Bobby brings his knowledge of Indonesian cooking, but operating in Dubai means we also have to work with what is available here. We source locally where we can, find ways to get the ingredients we need, and sometimes adapt without compromising the character of the dish.

What “Made in Indonesia” means in modern hospitality?

“Made in Indonesia” doesn’t necessarily mean physically produced in Indonesia. Sometimes it means carrying something Indonesian with you and sharing it wherever you are. We are Indonesian. We live and work abroad. We bring a little bit of Indonesia with us, and we share it.

Culture naturally evolves when it travels. We can modernise a dish, present it differently or introduce it to a new audience while keeping its Indonesian character, that is what we are doing at Bobi Bowl.

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