Connect with us

Financial

Empowering Entrepreneurs and Fostering Financial Wellness for a Thriving Future in the Region!

Published

on

Jigar Sagar

Integrator had an exclusive interview with Jigar Sagar, a UAE-based serial entrepreneur. In this conversation, he shares motivational, strategic, and actionable insights tailored for aspiring entrepreneurs, business professionals, and those passionate about finance and innovation.

Jigar, tell us the story of your beginnings and what is your core area of expertise?

My entrepreneurial journey began quite early, at age 10, working in my family’s retail shop in Sharjah’s Gold Souk. This early exposure was instrumental in shaping my understanding of business fundamentals. The dynamic nature of the gold market, with its constant price fluctuations, naturally drew me toward understanding numbers and financial mechanics. Every day after school, from 6 PM onwards, I would immerse myself in the family business, learning invaluable lessons about customer service, inventory management, and the importance of building lasting relationships with clients.

What started as basic bookkeeping in the family business evolved into a deeper passion for finance and accounting. The gold market taught me early on that success in business isn’t just about sales – it’s about understanding the numbers behind those sales, managing inventory effectively, and maintaining precise financial records. This realization led me to pursue a bachelor’s degree in business administration with a specialization in finance from the American University of Dubai, where I graduated with Cum Laude honors.

My core expertise lies in understanding the intricate relationship between numbers and business success. Whether it’s corporate finance, strategic planning, or risk management, I believe that financial literacy is the backbone of any successful enterprise. This financial acumen, combined with my practical experience in business setup and growth strategies, has been crucial in my journey from the Gold Souk to managing multiple successful ventures. My expertise has evolved to encompass not just financial management, but also strategic business development, risk mitigation, and the creation of sustainable business models that can weather market fluctuations and economic challenges.

Tell us about what inspired you to transition from a finance manager to an entrepreneur?

Entrepreneurship was always the end goal for me—employment was a stepping stone in my larger journey. My brief stint at HSBC’s treasury department and subsequent role as Finance Manager at Creative Zone helped me build a strong foundation for my entrepreneurial aspirations.

Employment served multiple crucial purposes: it allowed me to accumulate capital for future investments, provided hands-on experience in corporate operations, and offered valuable insights into both effective and ineffective business practices. I specifically chose to work at Creative Zone, a startup at the time, rather than working with a large multinational, because I recognised that startups offer accelerated learning opportunities and growth potential that established corporations typically can’t match.

In a startup environment, roles are often fluid, and this allowed me to gain experience across multiple aspects of the business. I progressively moved from finance to sales, then to operations, and eventually became the key point person for government relations. This comprehensive exposure was invaluable in understanding how different business components interact and influence each other.

What truly inspired me was the opportunity to build something from the ground up. At Creative Zone, I witnessed firsthand how good business relationships could lead to new venture opportunities. This experience culminated in my acquisition of a minority stake in the company pre-Covid, marking my first significant step from employee to owner.

The transition wasn’t just about changing roles – it was about fulfilling a vision I’d had since my early days in the Gold Souk. I wanted to create not just successful businesses, but entire ecosystems that could support and nurture other entrepreneurs. This desire led me to launch multiple ventures, each addressing specific market gaps and needs I’d identified during my employment years.

How did you approach financial management and scaling Creative Zone to become Dubai’s largest business setup advisory firm? Can you share the (financial) details of your exit from Creative Zone?

The scaling of Creative Zone was built on three fundamental principles I learned from my early days in the Gold Souk: meticulous financial management, customer service excellence, and continuous innovation in service offerings.

In the initial phases, our focus was primarily on robust cash flow management and maintaining lean operations. This meant being extremely mindful of our expenses while simultaneously investing in growth opportunities. Drawing from my family business experience, I understood that customer service would be our key differentiator in a competitive market.

We consistently expanded our service portfolio to address evolving market needs. This included launching Creative Zone Business Hub and Creative Zone Tax & Accounting, which helped create additional revenue streams while providing more comprehensive solutions to our clients. Our approach to growth was always customer-centric, ensuring that each new service offering addressed a genuine market need.

The success of this strategy culminated in a multi-million dollar exit to a fund. This exit validated our business model and growth strategy, while also providing resources for future ventures and investments in the UAE’s entrepreneurial ecosystem.

You had mentioned that hardworking people are paid the least during the Gladiator Summit in Dubai? What made you say so?

This observation comes from years of experience and studying successful business patterns. While our traditional education system promotes the idea that hard work alone equals success and higher compensation, the reality of modern business presents a different truth.

Don’t misunderstand – hard work is absolutely essential and non-negotiable for success. However, it’s the combination of hard work with smart strategic thinking that truly creates exponential value. I’ve seen countless examples of people who work incredibly hard in their jobs, putting in long hours and maximum effort, yet they remain in the same financial position year after year.

The key differentiator lies in how you channel that hard work. Are you building something sustainable? Are you creating systems that can work for you? Are you developing multiple revenue streams? These are the questions that separate those who are merely working hard from those who are creating lasting wealth.

When I started at the Gold Souk, I could have simply focused on being the hardest working person in the shop. Instead, I used that experience to learn about business operations, customer service, and financial management. I then applied these lessons to build multiple businesses, creating sustainable systems rather than just trading time for money.

The most successful entrepreneurs I’ve encountered are indeed hardworking, but they combine this with strategic thinking, market awareness, and the ability to build scalable systems. They outwork their competition while simultaneously working smart – creating businesses that can grow beyond their personal time investment.

Tell us in what ways are free zones adapting to the needs of today’s entrepreneurs, and what innovations are you bringing to these spaces?

The evolution of free zones in the UAE represents one of the most dynamic shifts in our business ecosystem. Today’s entrepreneurs demand more than just a business license—they need a comprehensive support system that enables their success, and free zones are rapidly adapting to meet these changing needs.

The primary transformation we’re seeing is the shift from traditional licensing centers to integrated business enablement hubs. Free zones are now focusing on making the entire process simpler, faster, and more cost-effective for entrepreneurs. This includes digitising operations, streamlining procedures, and reducing documentation requirements. What used to take weeks can now often be accomplished in days or even hours.

However, real innovation lies in how we’re reimagining the role of free zones in the entrepreneurial journey. Instead of being mere service providers, we’re transitioning these spaces into comprehensive market platforms. This means creating entire ecosystems where entrepreneurs can not only establish their businesses but also find partners, connect with customers, and access various support services.

Through my involvement with various free zones, I’ve focused on introducing innovations that address real entrepreneurial pain points. This includes developing new partnerships that provide value-added services.

You’ve mentioned a goal to empower over 100 million entrepreneurs globally. What drives this ambitious vision?

I believe empowering entrepreneurs is one of the most effective ways to build a better world. While individual inventions can certainly make an impact, entrepreneurs create lasting change by building sustainable businesses that serve society’s needs. They’re not just creating wealth, they’re solving problems, generating employment, and driving innovation across all sectors.

The goal of 100 million entrepreneurs might sound ambitious, but consider the ripple effect. If each entrepreneur creates even just a few jobs and serves a few hundred customers, we’re talking about improving millions of lives. These entrepreneurs will build businesses that not only serve today’s needs but anticipate and solve tomorrow’s challenges.

What really drives me is the long-term impact. When we empower entrepreneurs, we’re not just helping individuals succeed—we’re creating a chain reaction of positive change that will benefit future generations. These entrepreneurs will create the jobs of tomorrow, develop solutions for emerging challenges, and build the foundations for continued economic growth.

This is particularly relevant in the UAE, where we’re transitioning from attracting global wealth to nurturing homegrown innovation. By empowering entrepreneurs here and globally, we’re helping create a more dynamic, resilient, and prosperous world for future generations. It’s about building a legacy of sustainable growth and innovation that extends far beyond our own time.

Financial

UAE MOVES TOWARDS A MORE COMPLIANCE-FOCUSED TAX LANDSCAPE WITH RECENT VAT REFORMS: DHRUVA

Published

on

Person wearing a dark gray business suit with a white dress shirt and a textured purple tie, standing against a plain gray background

Dhruva, a premier tax advisory firm with deep expertise across the Middle East, India, and Asia, stated that the UAE’s latest amendments to the VAT Law and the Tax Procedures Law, issued by the Federal Tax Authority (FTA) which are effective from 1 January 2026, represent a significant shift toward a more structured, and risk-focused tax environment. These amendments are expected to reinforce responsible compliance behaviors and reduce administrative friction for UAE businesses.

Dhruva noted that one of the most practical and welcoming changes is that it eliminates the requirement for taxpayers to self-issue tax invoices for imports subject to the reverse charge mechanism, which provides a lot of ease to businesses. Post series of amendments and clarifications issued by the FTA in 2025 in relation to self-issuance of tax invoices for imports, while a general exception was granted for such requirement for import of services, the same were required in case of import of goods for record-keeping purposes.  This often-added administrative complexity without impacting the actual tax liability or input tax entitlement. Under the updated rules, taxable businesses have removed the obligation entirely, and hence, businesses will only need to maintain standard supporting documentation, such as invoices, contracts, and transaction records.

However, the firm highlighted that while some administrative burdens are being eased, compliance expectations are tightening elsewhere.  One of the amendments gives the FTA authority to deny input tax recovery in cases linked to tax evasion – where a taxpayer knew or, critically, should have known, that a supply or its broader supply chain was connected to tax evasion.  The law clarifies that taxpayers will be deemed to have been aware if they fail to verify the validity and integrity of the supply in accordance with procedures to be issued by the FTA.

Dhruva explained that historically, the responsibility to account for VAT rested primarily with the supplier, and recipients focused mainly on validating the tax invoice and meeting standard input-tax recovery conditions. In practice, however, the FTA has often linked a recipient’s input-tax eligibility to the supplier’s discharge of output VAT, denying recovery where gaps existed. The latest amendment now formally embeds this position in law, imposing additional due-diligence obligations on the recipient.

Ujjwal Pawra, Partner at Dhruva Consultants, commented, “This is a significant change. It is a clear message that the right to input tax recovery comes with the responsibility to validate the integrity of one’s suppliers and supply chain. Businesses must now demonstrate that they exercised practical, documented, and consistent due diligence. Clean invoices alone are no longer enough; what matters is a clean process.”

While the procedures and conditions are awaited, Dhruva advised that companies reassess onboarding procedures, supplier-vetting protocols, and documentation trails to ensure they align with the FTA’s expected standards. 

Another material operational change is the introduction of a defined timeframe to act on credit balances. Under the amended framework, businesses will generally have up to five years from the end of the relevant tax period to request a refund of a credit balance or use that balance to settle tax liabilities, with targeted flexibility in specified cases where credits arise late in the cycle.

Transitional relief is also available for certain older credits around the changeover, which can help businesses address legacy positions in an orderly way. Dhruva said these changes reduce the risk of credits remaining unresolved on the balance sheet, improve cash flow planning, and encourage clearer internal ownership of refund positions.

Ujjwal further added, “The UAE has introduced a more robust operating framework for credit balances and refunds in line with international best practices. The message is simple: know your credits, map the deadlines, and file claims that are clear, complete, consistent, and easy to validate.”

Dhruva advised UAE businesses to act now with a finance-led approach. This starts with building a central credit-balance register by tax type and tax period, assigning an accountable owner, and tracking action dates so credits are either utilised or claimed in time. Businesses should also treat refund submissions as audit-ready files by preparing reconciliations, supporting documents, and a concise explanation of how the credit arose and why the amount is correct before submitting, rather than rebuilding the file after queries begin. In parallel, companies should prioritise older credit positions to assess whether they fall within the transitional relief window and avoid last-minute filings.

The firm also advised businesses to monitor any binding directions issued by the FTA and align their tax positions, documentation, and system settings accordingly to minimize interpretational differences and strengthen consistency over time.

Continue Reading

Financial

The StashAway Story and the Future of Digital Investing

Published

on

By Srijith KN, Senior Editor

Financial Integrator

Michele Ferrario, Co-Founder and CEO

StashAway’s journey began when Co-founder and CEO Michele Ferrario found himself frustrated and dissatisfied with the investment landscape marked by high fees and a lack of transparency. By age 35, his corporate career had provided him with substantial savings — yet when he approached his banks to invest in a portfolio of ETFs, he was sold expensive products that didn’t fit his needs.

This frustration inspired him to create a platform that would simplify investing while providing access to sophisticated financial products. In July 2016, he, along with the other two co-founders, came together, and by July 2017, after navigating regulatory requirements, StashAway was launched in Singapore.

“Stash,” as the word suggests—meaning to store something safely for future use—perfectly reflected what he wanted to achieve for himself. Over the past nine years, that personal need has grown into a company of more than 200 professionals, operating across five regions through a single, centralized technology platform.

Today, StashAway stands out as a pioneer in digital wealth management. The company leverages technology and deep investment expertise to offer accessible, low-cost alternatives to traditional wealth management, with a particular focus on private markets. Its approach has resonated with clients and positions the firm to benefit from regional economic growth and an increasingly digitally savvy population.

In the UAE, StashAway operates from the DIFC and has extended its presence to Malaysia, Thailand, and Hong Kong, with a chief investment officer based in Hong Kong overseeing investment strategies.

Democratizing Access to Investments

The company’s core strategy revolves around democratizing access to sophisticated investments. Private markets, which historically deliver higher returns at lower volatility, are central to this approach. By making private market products for a fraction of traditional minimums, StashAway removes the barriers that have long prevented high-net-worth individuals from participating in this fast-growing asset class. The platform also emphasizes transparency, with fees typically 50–75% lower than competitors, avoiding the hidden charges common in conventional wealth management products.

In public markets, StashAway offers an ETF-based, globally diversified portfolio called General Investing. The General Investing portfolio uses a proprietary investment strategy called ERAA (Economic Regime Asset Allocation). They have recently launched Sharia Global Portfolios, offering the same approach in a Sharia-compliant format. These Flexible Portfolios allow customers full control to create their own allocations using ETFs—either by using an existing template or building a portfolio entirely from scratch.

Capitalizing on the UAE Market

The UAE market presents a unique opportunity for StashAway. The region is home to a digitally engaged population with significant underinvested wealth. While 81% of financial wealth in the UAE is investable, nearly half remains in cash, losing value to inflation. StashAway’s platform appeals to a diverse range of clients, from seasoned executives to younger retail investors, aligning perfectly with regional growth initiatives like Dubai 2033, which targets strong GDP growth and population expansion.

Nino Ulsamer-Co-Founder and CTO

A Comprehensive, Client-Focused Approach

What sets StashAway apart is its comprehensive, client-focused approach. Its offerings include globally diversified portfolios, flexible build-your-own options, Sharia-compliant solutions, thematic strategies, and access to private equity, infrastructure, and private credit for accredited investors. The platform’s investment philosophy is long-term, balancing risk and reward according to individual goals, while its high service standards ensure responsive client engagement. And thus far I have been having a frictionless digital experience and went through a quick onboarding process. Client acquisition is primarily driven online, with dedicated advisors for high-net-worth clients under StashAway Reserve. Other users can engage through the app and are supported by StashAway’s responsive client experience team through email, phone call, or WhatsApp.

Shaping the Future of Digital Investing

As the UAE continues to attract global wealth, its wealth management landscape is becoming increasingly digital, with affluent investors seeking alternative investment opportunities. In an industry often criticized for opacity and complexity, StashAway is redefining investing by making it more transparent, accessible, and tailored to the modern investor. By combining advanced technology, strategic insight, and personalized solutions, the company is not just managing wealth—it is shaping the future of digital investing in the UAE and across the region.

_________________________________________________________

The Brief:

StashAway is a digital investment platform that was launched in 2017 to empower people to build and protect wealth in the long term. Offering simple, intelligent, and cost-effective investment and cash management solutions, StashAway has led the way in transforming the way people invest and grow wealth. Today, StashAway operates in five markets, Singapore, Malaysia, Hong Kong, the UAE, and Thailand, with billions of dollars in assets under management. The company was recognised by The World Economic Forum as a Technology Pioneer in 2020 and ranked among CNBC’s World’s Top Fintech Companies in 2023, 2024, and 2025.

Continue Reading

Financial

5 SMART WAYS UAE TRAVELERS CAN PROTECT THEIR FINANCES THIS FESTIVE SEASON

Published

on

Person wearing a dark business suit and light checkered dress shirt, standing against a plain light gray background.

By Hennie du Plessis, Senior Vice President, Payment Services, Middle East and Africa at IDEMIA Secure Transactions (IST)

The festive season is one of the busiest periods of the year for UAE travelers. From year end getaways and family visits, to overseas shopping and digital gifting, consumers increasingly rely on contactless cards and mobile wallets to make payments quickly and conveniently.

Beyond higher spending, the festive season also acts as a real stress test for digital payment ecosystems. Transaction volumes peak, payment environments become less familiar, and consumers move rapidly across borders. This combination of factors increases exposure to fraud if the right safeguards are not in place. As digital payments scale, security becomes a critical enabler of trust.

According to IDEMIA Secure Transactions’ latest Global Consumer Payment Survey, which included UAE respondents aged 18 to 71, more than 8 in ten consumers have already adopted digital cards with biometric features, while 92 percent express interest in numberless cards. These figures reflect a growing expectation for payment experiences that combine speed, simplicity, and security.

With contactless payments now accounting for 84 percent of face-to-face transactions in the UAE and mobile wallet usage surpassing 50 percent, the festive season is a critical moment for travelers to reassess how they protect their finances while on the move.

1. Avoid Public Wi-Fi for Payment Activity

Festive travel often means relying on airport or hotel Wi-Fi, but unsecured networks remain a common entry point for cybercriminals. Accessing banking apps or making purchases over public Wi-Fi can expose sensitive information at interception. Travelers should use mobile data or a trusted VPN when handling financial transactions. A few moments of convenience are never worth the risk of compromised financial data, especially during peak travel periods.

2. Use Secure Digital Payment Solutions

Not all payment tools offer the same level of protection. Today, tokenization has become a global industry standard for securing digital transactions, replacing sensitive card details with unique digital tokens that are useless if intercepted. Mobile wallets such as Apple Pay, Google Pay, and Samsung Pay already rely on this technology.

Beyond protecting data in transit, tokenization also limits exposure in the event of merchant-side data breaches, as real card numbers are never stored or shared. Tokens are typically device-specific and transaction-bound, adding an additional layer of protection even if credentials are compromised elsewhere.

IDEMIA Secure Transactions plays a key role in enabling tokenized payments at scale, supporting secure transactions across in-store, online and in-app environments through its EMVCo-certified Token Platform. Digital co-badged cards offer global compatibility without sacrificing local functionality. By ensuring that real card numbers are never shared, tokenization significantly reduces fraud risk while preserving a smooth user experience. In addition, digital wallets can be remotely suspended if a device is lost or stolen, offering travelers greater control and peace of mind while abroad.

3. Decline Dynamic Currency Conversion

While shopping abroad during the festive season, merchants often offer travelers the option to pay in AED. This practice, known as dynamic currency conversion, typically includes hidden markups and unfavorable exchange rates. Paying in the local currency allows banks to apply more transparent conversion rates, helping consumers avoid unnecessary costs. This simple choice can make a meaningful difference for frequent travelers and international shoppers alike.

Another possibility for travelers is to use the Tap to Phone technology provided by some banks and supported by IST. Instead of having to switch cards across borders, it enables the travelers to modify their card features, such as credit/debit options and the currency used for transactions, with a simple tap on a smartphone via their banking app. This simple habit can save money and ensure better financial clarity while greatly facilitating international card usage.

4. Enable Real Time Alerts and Card Controls

With spending increasing during the festive period, real time monitoring is essential. Many UAE banks and fintech platforms offer instant transaction alerts, spending limits and location-based restrictions that allow consumers to monitor activity as it happens.

Crucially, modern security no longer has to come at the expense of convenience. These tools enhance protection while maintaining the fast, frictionless payment experiences that consumers expect, particularly in a market where one-click and contactless payments are widely adopted. This aligns with consumer expectations, as 96 percent of UAE users prefer simplified one click payment experiences. Real time controls enhance security without adding friction.

5. Secure Devices Before You Travel

Smartphones now function as wallets, boarding passes and identity tools. Before travelling, users should update device software, enable biometric authentication and avoid storing sensitive information in unsecured apps. Travelers should also activate remote lock and wipe functionality, ensure cloud backups are enabled, and avoid carrying all payment methods on a single device. Keeping at least one physical card separate from the phone provides an important fallback. While digital wallets rely on encrypted token technology, 29 percent of surveyed users still express concerns about digital card security, and 43 percent do not fully understand how these tools work. Basic preparation can significantly reduce risk and soothe concerns.

As UAE card payments are expected to reach USD 150 billion this year, the festive season highlights the need for secure and user-friendly payment infrastructure. By adopting the right tools and habits, travelers can focus on celebrating rather than dealing with fraud.

For the payments industry, the challenge is clear: security must be built into every transaction in a way that protects users without disrupting their experience. When trust is embedded seamlessly, travelers are free to enjoy the moments that matter most, wherever their journey takes them.

Continue Reading

Trending

Copyright © 2023 | The Integrator