Tech News
Bupa Arabia Takes a Digital Leap Toward Vision 2030 With Care Without Borders
Exclusive Interview with Dr. Abdullah Khafagy, Executive Medical Director of Bupa CareConnect

What are the key drivers behind Bupa Arabia’s participation in the MENA Telehealth & Virtual Care Expo 2025, and what strategic goals does the company aim to achieve through this regional platform?
Bupa Arabia’s participation in the MENA Telehealth & Virtual Care Expo 2025 reflects our long-term commitment to leading healthcare innovation and digital transformation. As a Gold Sponsor, our presence underscores our role as a key player in shaping the future of healthcare across the region. This platform enables us to forge global partnerships, demonstrate our AI-powered capabilities, and reinforce our position as a trusted partner in achieving Saudi Vision 2030 goals—specifically in access, quality, and efficiency of care.
How does the Bupa CareConnect platform reflect Bupa Arabia’s commitment to accelerating digital transformation in Saudi Arabia’s healthcare sector?
CareConnect is Bupa Arabia’s innovation engine—bringing to life our vision for a smart, patient-centric healthcare system. From our AI-driven claims automation to our virtual-first care pathways, CareConnect represents our dedication to reimagining healthcare with a focus on accessibility, convenience, and measurable outcomes. It’s a model designed to reduce complexity for patients while maximizing clinical value.
What are the most notable digital health innovations Bupa Arabia will showcase, and how do these offerings set the company apart in the Saudi healthcare market?
We are proud to showcase several digital-first solutions at the Expo, including:
- Our Digital Clinic Pod—a mobile solution that brings virtual consultations to remote or high-traffic areas.
- AI-powered care management systems that deliver personalized, proactive support for chronic conditions.
- A streamlined digital claims platform that accelerates reimbursements while improving accuracy.
What sets Bupa Arabia apart is our ability to integrate these technologies within a fully insured ecosystem—ensuring seamless end-to-end care that’s patient-first, not system-first.
In what ways are Bupa Arabia’s AI-powered solutions enhancing care delivery, particularly in managing chronic conditions and early diagnosis?
AI is central to our care delivery model. We use predictive analytics to identify at-risk patients, automate medical authorizations, and proactively guide members through wellness journeys. For chronic condition management, our systems offer early detection alerts, real-time health monitoring, and customized care plans—all aimed at improving outcomes, reducing hospital visits, and enabling patients to live healthier lives.
What impact has CareConnect had on patient outcomes and quality of life? Will Bupa be sharing performance data or case studies during the expo?
Since its launch, CareConnect has supported over 200,000 patients and reduced average time-to-care by 35%. Our virtual consultations have a satisfaction rate exceeding 90%, and members managing chronic conditions have shown improved adherence to care plans by over 40%. These metrics, along with anonymized case studies, will be shared during the event to illustrate how CareConnect is redefining modern healthcare delivery.
Can you elaborate on the new technology partnerships Bupa Arabia signed at the Expo? How will these collaborations enhance its digital healthcare ecosystem?
We’ve signed four new strategic agreements with global leaders:
- GOQii (India): preventive AI coaching and remote health monitoring
- Comarch (Poland): advanced telemedicine and remote diagnostics
- Nuralogix (Canada): non-invasive vital signs monitoring via facial scan
- We Healthify: gamified health engagement and behavioral wellness
These partnerships enrich our ecosystem with best-in-class technologies—creating a more connected, predictive, and personalized care experience for our members.
How does Bupa Arabia’s digital health strategy align with Saudi Vision 2030, particularly in improving quality of life and modernizing healthcare delivery across the Kingdom?
Our digital health strategy is deeply aligned with Vision 2030’s objectives of enhancing healthcare accessibility, affordability, and quality. By removing friction points such as pre-authorizations empowering virtual care models, and integrating AI-driven insights, we’re enabling a more sustainable and inclusive healthcare system—one where every citizen and resident has the right tools to lead a healthier life.
How is Bupa Arabia fostering trust among customers and healthcare providers through its digital platforms, and are there plans to scale these solutions locally or across the region?
Trust is built through transparency, reliability, and clinical excellence. Our digital platforms are secured with world-class data protection standards, and our processes are governed by regulatory compliance and ethical AI usage. We maintain open communication with providers and ensure a feedback loop with members to continuously improve experiences. As for scalability—yes, our solutions are designed with future expansion in mind, and we’re actively exploring regional deployment opportunities where digital care can make the greatest impact.
Tech News
100 UAE Students Recognised for Mathematics Achievements at Cuemath Parent Summit in Dubai
Cuemath recognised 100 UAE students for mathematics achievements at its Parent Summit 2026, themed “The Future of Math Education,” at The Westin Dubai Mina Seyahi Beach Resort & Marina. Students and parents celebrated annual achievements and explored mathematical capabilities for an AI-driven world.
Awards included 56 Distinctions in School Mathematics, 27 in National Competition and 17 in International Competition; 16 students received MathFit Rising Star special mentions for effort and progress.
Achievements spanned school examinations, national assessments, the UK Junior Mathematical Challenge, SOF International Mathematics Olympiad, Math Kangaroo, World Maths Championship and Germany’s Mathematik-Olympiade.
Grade 4 Revaan Birla ranked first worldwide in SOF’s Olympiad, reaching 99,499 registered schools across 72 countries. Grade 6 Maahi Batra secured national gold and first place at Germany’s Mathematik-Olympiade, competing in German despite it not being her first language. Grade 7 Hritika Somani secured two golds at the Mathematik-Olympiade in Frankfurt; Grade 4 Krishiv Binoi Nair won Math Kangaroo gold, among over six million participants across 90 countries.
Manan Khurma, Founder and CEO of Cuemath, said: “Parent Summit celebrates what we call being ‘MathFit’ — developing a child’s ability to reason, persevere, and feel genuinely at ease with numbers. True mathematical capability isn’t just about speed or memorisation; it is about building the mental stamina to tackle unfamiliar challenges with confidence.
“Seeing so many of our UAE students excel across school, national and global stages proves that when effort and curiosity are nurtured, mathematical potential is truly limit-free.”
Pooja Purohit, Cuemath tutor, said: “Online learning involves weeks of consistent, quiet focus from a child. The Parent Summit is meaningful because it brings that journey into the light. Hearing their name recognised in front of their families validates those hours of perseverance and builds a proud, confident mindset.”
Cuemath’s pre-event “Teach-It-Back” contest invited all summit participants to explain any maths concept in a two-minute video, emphasising teaching as a sign of being MathFit. Winners received AED 1,000 in cash prizes, announced at the summit.
“This event celebrated our students’ achievements and how engaging mathematics develops skills beyond the classroom. Seeing the enthusiasm of the students and the pride of their families was incredibly rewarding,” said Asma Mohamed, Partnerships & Community Engagement Manager, Cuemath Middle East.
Shalav Kumar, parent of Nevaeh Halder Kumar, who placed first among 67 students from KG to Grade 10, said: “It was wonderful to see an event that made math so engaging and hands-on for kids of every age — a truly well-organized experience that brought out the best in every young presenter.”
Nevaeh added: “It was so much fun teaching everyone about data and graphs — I can’t wait to be part of this contest next year!”
Tech News
Core42 Launches Partner Program to Expand Sovereign Enabled Cloud and AI Choice in the UAE
Core42, a G42 company specializing in sovereign enabled cloud and AI infrastructure, today announced the launch of the Core42 Partner Program giving independent software vendors (ISVs), technology partners, startups and resellers new ways to build and sell cloud and AI solutions in the UAE. The program launches with a network of more than 50 partners and is built on Core42’s established cloud environment, which currently supports more than 47 Abu Dhabi government entities.
Through the Technology Partner track, ISVs and startups can bring their solutions to Core42 Sovereign Enabled Public Cloud and build with Microsoft Azure services. Core42 Insight provides the data residency, governance, monitoring and security controls around those deployments, while Core42 teams work directly with partners on architecture, compliance documentation and taking the solution to market.
Through the Channel Partner track, resellers and solution providers can sell Core42 cloud and AI solutions to customers with specific data residency, control, security and compliance requirements. Core42 supports them with sales training, technical expertise and go-to-market support to help develop opportunities and grow their business.
“Government and regulated industries need greater choice in the cloud and AI solutions available to them, while retaining clarity over where their data sits, how their environment is governed and which controls apply to each workload,” said Ahmed Labib, VP Partnerships and Ecosystems, Core42. “The Core42 Partner Program brings more technology companies into our ecosystem and helps them build around those requirements. For customers, that means access to a broader range of solutions. For our partners, it creates new opportunities to build, sell and grow in the UAE.”
The launch strengthens Core42’s partner-first ecosystem model, which spans silicon leaders, hosting providers, ISVs, and model providers, and builds on the company’s strategic collaboration with Microsoft for sovereign cloud delivery. Core42 Sovereign Enabled Public Cloud combines Microsoft Azure services with UAE-specific data residency, governance, monitoring and security controls managed through Core42 Insight. Partners can design solutions around the requirements of a particular customer and the relevant workload classification.
The suitability of each solution depends on its workload classification, customer requirements and applicable regulatory framework. Core42 works with partners to identify the relevant technical and governance controls, while partners and customers remain responsible for obtaining any required regulatory or sector-specific approvals.
Joining the program takes three steps: partners apply, describing how they want to build or sell with Core42; onboard with the resources, training, and support they need; then launch solutions, register opportunities, and scale their business.
Tech News
MECSR hosts ‘Retail Congress MENA 2026’ as Industry leaders discuss AI and Retail’s Future
AI, leadership, the future of retail and Dubai’s Retail and Tourism Agenda took centre stage on day one of ‘Retail Congress MENA 2026’, as retail leaders, shopping centre and real estate professionals from the region gathered at Ritz-Carlton, DIFC, Dubai on Monday to exchange insights on the trends, challenges and opportunities shaping the next chapter of MENA’s retail industry.
The two-day congress, organized by the Middle East Council of Shopping Centres & Retailers (MECSR) is taking place on 5th-6th October under the theme ‘Level Up: Empowering Tomorrow’s Leaders Today’.
The opening featured a series of keynote sessions, panel discussion and thought-provoking industry conversations focused on leadership, innovation, technology and the evolving expectations of today’s consumers and their impact on the retail market.
The event began with the opening remarks by David Macadam, CEO, MECSR; Richard Dean, Master of Ceremonies followed by Dr. Younis Al Mulla, Chairman, MECSR and Ayman Alburti, Board President, MECSR; CEO, Azad Properties, MECSR / Azad Properties.
The event kicked off with an insightful session titled ‘Dubai’s Retail and Tourism Agenda: The View from the City’ featuring Mohammed Feras Arayqat, Vice President, Retail Calendar and Promotions, Dubai Festivals and Retail Establishment (DFRE).
Arayqat discussed how Dubai’s retail sector and tourism economy have evolved alongside each other over the past two decades, and how the city’s continued growth in visitors and residents demanding are influencing the way retail destinations are planned, leased and programmed. He also highlighted the role of Dubai’s retail calendar and major campaigns in driving footfall and shaping the city’s retail landscape in the years ahead.
Another key session ‘The Human Future: AI, Happiness and How We Will Live, Work and Gather’ by Mo Gawdat, Former Chief Business Officer, Google [X] and Founder, One Billion Happy in discussion with David Macadam, CEO, MECSR.
The conversations focussed on the growing impact of artificial intelligence on business, the workplace and human behaviour. Gawdat with Macadam outlined how AI could reshape the way people work, shop and interact. He emphasised the need for leaders to navigate technological change with a greater focus on people’s wellbeing and confidence. The also highlighted the growing importance of employee and consumer wellbeing as businesses adapt to rapid technological change.
In the next session ‘NEXT | Leading Through the New Realities’ featuring Alain Bejjani the author of NEXT | Leading Through the New Realities and former Chief Executive Officer of Majid Al Futtaim Holding, was in
conversation with Richard Dean, Master of Ceremonies. The discussion explored how the conditions that shaped the Gulf’s retail and real estate sector over the past two decades are changing. The speaker further examined what these shifts mean for regional leaders and operators and how leadership must evolve to respond to new market realities. He highlighted the importance of recognising change early and enabling organisations to remain decisive and adaptable as the business environment continues to shift.
Another insightful session was ‘Capital and Confidence: Navigating the Region’s Next Chapter ‘featuring Gogi George, Director, Asset Management, Lulu International Holdings Ltd accompanied by Shane Eldstrom, Chief Executive Officer, United Developers (Place Vendôme); Duaij Al Rumaihi, Chief Commercial Officer, Seef Properties; Richard Dean, Master of Ceremonies and Tarik Abdullah Alaklan, Director Of Luxury Accounts, Cenomi Centers.
The speakers discussed how regional owners and developers are assessing a changing market environment, including evolving approaches to risk and return. They shared their perspectives on the current operating landscape and how businesses are navigating market shifts while positioning themselves for the region’s next phase of growth.
‘Brand Retail in the Gulf: Sustaining Growth in a More Demanding Market’ featuring John Hadden, · Chief Executive Officer, Alshaya Group in conversation with David Macadam, CEO, MECSR was focussed on rising consumer expectation across the Gulf and the convergence of shopping and entertainment.
Hadden also outlined how physical and online retail are increasingly aligning and what the region must do to maintain its position as a leading centre for brand retail.
The event continued with ‘Right in the Heart: Reinventing a Legacy Mall for Modern Retail’ featuring Mary Del Dosso, Mall Director, BurJuman and Reef Malls, Al Ghurair Group in talk with David Macadam, CEO, MECSR. Del Dosso discussed the repositioning of BurJuman, one of Dubai’s landmark shopping centres, including its evolving tenant mix, food, community and brand decisions shaping its future.
Day one concluded with a key session ‘AI in Retail: Levelling Up the Operation’ held by Baiju Pappachan, Founder and Managing Director, Raffle_Tech & BUZ Marketing LLC; Nevzat Yavan, Chief Operating Officer, ESAS Properties and Hamdi Kulahcioglu, Senior Partner, Akerio in conversation with David Macadam, CEO, MECSR.
The session focused on the growing use of artificial intelligence across retail operations, from shopping centre platforms to pricing, customer engagement and relationship and brand management. The speakers share their
experiences of implementing AI, its impact on customers and teams, and the opportunities they see for further adoption.
Day two will open with “The Road to Jeddah,” featuring David Macadam, Ayman Alburti (Azad Properties) and Thamer AlAboud, Chairman of the Tourism and Culture Council at Jeddah Chamber, previewing MECSR’s Saudi expansion.
Further sessions include “The Leadership Conversation: What It Takes to Lead Retail at Scale,” featuring Nasser Alajmi (AWJ Real Estate), Neeraj Teckchandani, CEO of Apparel Group, and Nada Ghaoui Abousaab (FIKRA Consultants) as moderator.
“Betting Big on the Gulf: Brands, Markets and the Plans,” featuring Kapil Sethi (GMG) and Majid Algothmi (RED Malls/Azad Properties). “The Holy Cities Opportunity,” featuring Konrad Kolankiewicz (Knowledge Economic City) and Mohammad Iqbal Alawi (Alsarah Holding), with Nada Ghaoui Abousaab (FIKRA Consultants) as moderator and “The Operator’s Playbook: Unlocking the Full Potential of Every Asset,” featuring Jihad Dirani (Abdullah Al Othaim Investment Co); Khaled Abuhamdeh (Al-Futtaim Group); Khalid Aljanahi (Cenomi Centers) and Rony Mourani, CEO of Mall of Qatar, with Richard Dean as moderator.
The programme will close with “The Next Wave: Retail, Dining and Destinations Reshaping the Mall,” featuring Ahmad Alkashakri (Restaurants & Cafés Owners Association) and Todd Pilgreen (Gensler), with David Macadam as moderator, followed by his closing keynote address.
Exhibition and Awards
Alongside the conference, the Retail Congress MENA exhibition will showcase destination malls, retail concepts, real estate developments and specialist services. The programme also features the MECSR Shopping Centre & Retailer MENA Awards, recognising outstanding assets, initiatives and teams across the region.
The MECSR Awards 2026 finalists have been announced, recognising outstanding achievements across the region’s retail and shopping centre industry. For the full list of finalists, please click here MECSR_Awards_Finalists and to attend the Gala Awards, please register at retailcongress.me.
Strong Industry Support
Retail Congress MENA 2026 is supported by leading developers, retail organisations, technology companies and industry partners from across the region.
The event is supported by four Diamond Sponsors: Cenomi Centers, Unified Real Estate Development, Azad Properties | RED Malls, and Al Othaim Investment, alongside Platinum Sponsors Knowledge Economic City Co. and Red Sea Mall. Danah Real Estate and Dalma Mall are Gold Sponsors, while Yardi Systems and Champion Group are Silver Sponsors. MRI Real Estate Software, Giftstarr, BurJuman, Kingdom Centre, and Ground Control Entertainment are Bronze Sponsors.
The event also features Awwal Events and Amusement Services International LLC as Exhibitors. AI Solutions LLC, Chris G Studios, Crystal House Sharjah, Dhamani, Artex, Eleva AI, Fairplatz and Premagic are Support Partners, while Eye of Dubai, Eye of Riyadh, Experience Abu Dhabi and Yardstick Marketing are Media Partners.
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