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Designing Hospitality Around the Modern Traveler’s Needs

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DXBWC-South Central awaits you for an afterwork drink

Designing hospitality around the modern traveler’s needs is more than a tagline at Ishraq Hospitality—it’s the foundation of a strategy that combines smart growth, guest satisfaction, and regional insight. As the hospitality arm of the Mohamed & Obaid AlMulla Group, Ishraq operates internationally branded hotels across Dubai, with a strong portfolio rooted in IHG partnerships.

According to leadership, the company’s mission today is clear: deliver scalable excellence through operational efficiency, people-first management, and consistent service across markets.

Strategic Alliances, Local Wins

Partnerships play a critical role in Ishraq’s expansion. In 2024, collaborations with McGettigan Group and Samco Holding unlocked two key growth streams.

The launch of Goose & Gander, a London-style pub at Holiday Inn Express Dubai Internet City, revitalized the brand’s F&B profile. Simultaneously, Ishraq’s partnership with Samco Holding opened doors to the Egyptian market, with new properties in Cairo’s New Capital.

“These alliances allow us to diversify across both product and geography while staying true to our core values,” the team states.

Guest Experience Powered by Innovation

Rather than relying solely on branding, Ishraq enhances the guest experience through smart technology and consistent quality. Whether it’s a business traveler at Crowne Plaza or a family at Staybridge Suites, guests benefit from:

  • Digital concierge services for room service and local needs
  • High-quality ingredients across all F&B tiers (even at Express properties)
  • Centralized procurement systems to ensure consistency and value

As a result, Ishraq hotels maintain affordability without sacrificing excellence—a balance increasingly demanded by modern travelers.

Why IHG? And What’s Next?

Ishraq’s loyalty to IHG remains central to its strategy. Programs like IHG One Rewards and IHG Business Rewards support both performance and guest retention. Still, the group remains open to new brand affiliations—especially in F&B and emerging geographies.

Looking ahead to 2025, Ishraq plans to expand into Georgia with Crowne Plaza Batumi and Batumi Hotel Apartments. Egypt will also see the opening of two new properties in the New Capital.

“We grow with purpose,” the COO emphasizes. “Every project must align with our commercial and brand values.”

Leading with Structure and Flexibility

Ishraq Hospitality’s leadership model relies on clustering teams, cross-property collaboration, and clear SOPs. However, what makes the model work is empowerment.

“Great hospitality starts with empowered people and leads to loyal guests,” the COO shares—a mantra reflected across all levels of the organization.

By blending structure with flexibility, Ishraq achieves rapid responsiveness, brand consistency, and long-term success, even in a competitive market like Dubai.

For more on this exciting topic, check out Digital Magazine Hospitality – The Integrator

Hospitality

AVANI+ LANEXANG VIENTIANE HOTEL OPENS IN THE HEART OF THE LAO CAPITAL

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Avani Hotels & Resorts has opened Avani+ Lanexang Vientiane Hotel, introducing the brand’s premium lifestyle hospitality to the Lao capital. Set on Fa Ngum Road, overlooking Chao Anouvong Park and the Mekong River, the 197-key hotel offers a fresh base for business trips, city breaks and riverside stays in Vientiane.

The opening marks Avani’s second hotel in Laos, following Avani+ Luang Prabang, and brings the brand’s practical, upbeat approach to the country’s capital. Designed for travellers who want comfort, flexibility and a sense of place, Avani+ Lanexang Vientiane Hotel combines smart Page 1 of 5 guestrooms, connected social spaces, relaxed dining, wellness facilities and meetings and events spaces designed for both local and international guests.

Guestrooms and suites range from Deluxe Rooms to a Presidential Suite, with layouts that support both work and downtime. Clean lines, efficient space planning and warm contemporary details reflect Avani’s easy-going style, creating a stay that feels polished without being overcomplicated.

The hotel is opening in phases, with a curated selection of rooms, dining, leisure and meeting facilities available from launch. Additional venues and services will be introduced progressively in the months ahead.

Dining will play a central role in the hotel experience, with four venues launching in stages. Mekong Mosaic, opening on 1 July 2026, is the hotel’s all-day dining restaurant, serving international comfort cuisine alongside Lao-inspired dishes, live cooking stations, wellnessfocused options and flexible formats including in-room and poolside dining. Sabaidee Social will follow in Q3 2026, bringing a Mediterranean-inspired tapas and bar concept to Vientiane, with casual dining, drinks and live entertainment. The Pantry will offer a relaxed café and co-working space, serving specialty coffee, bakery items, desserts and grab-and-go options throughout the day. Salongxay, scheduled to open in Q4 2026, will present a refined Thai-Lao dining experience, with contemporary takes on traditional recipes, a strong wine programme and an intimate setting for dinners and special occasions.

Wellness facilities are also being introduced in phases. During the first stage of opening, guests can access the outdoor swimming pool and fitness facilities. AvaniSpa and expanded wellness experiences will be added as the hotel moves toward its full launch, bringing Avani’s balanced approach to wellbeing to the centre of Vientiane.

Avani+ Lanexang Vientiane Hotel is set to become a key address for meetings, events and celebrations in the capital. Lanexang Hall can accommodate up to 320 guests, supported by additional meeting rooms and outdoor event spaces. Select event facilities are available during the first phase of opening, with the full meetings and events offering to be introduced progressively.

Guests can also tap into curated local experiences and personalised concierge services, connecting them with Vientiane’s cultural heritage, riverside lifestyle and evolving urban scene. The hotel supports Avani’s sustainability ethos through the use of locally sourced ingredients, support for local producers and artisans, seasonal menus, the reduction of single-use plastics where possible and thoughtful operational practices.

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Hospitality

SUSHI & BEYOND IS NOW FOUR NIGHTS A WEEK

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Toshi, the Pan-Asian restaurant at Grand Millennium Hotel Dubai, has its popular Sushi & Beyond promotion on four nights a week. Running every Thursday through Sunday from 6:30 PM to 11:00 PM, the unlimited buffet is currently being offered at an exclusive limited-time price of AED 149 per person, making it one of the city’s most accessible evenings of quality Pan-Asian dining

Guests can expect the full Sushi & Beyond experience: the artistry of Sushi Master Chef Kot at the sushi and sashimi counter, alongside Mama Nata’s rotating menu of Pan-Asian appetisers, mains and desserts. The weekly schedule now makes it easier than ever to plan a visit, whether for a Thursday night dinner, a weekend outing, or a reason to end Sunday on a high.

Details at a glance:

  • Days: Thursday to Sunday, weekly
  • Timings: 6:30 PM to 11:00 PM
  • Price: AED 149 per person — unlimited (Exclusive offer for a limited time)
  • Venue: Toshi, Grand Millennium Hotel Dubai
  • Phone: +971 4 423 4100
  • WhatsApp: +971 50 494 2390
  • Email: fbreservations.gmhd@millenniumhotels.com
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Hospitality

LOOP OPENS ITS DOORS IN BUSINESS BAY, INTRODUCING A 24-HOUR MEDITERRANEAN SOCIAL DINING CONCEPT

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LOOP has officially opened its doors in Business Bay, bringing a fresh Mediterranean-inspired all-day dining and lounge concept to the heart of Dubai. Located at Trillionaire Residences by Binghatti overlooking the Dubai Canal, LOOP is designed as a destination that seamlessly evolves with the city’s 24-hour lifestyle.

From early morning breakfasts to late-night gatherings, LOOP offers a contemporary Mediterranean experience centred around quality cuisine, shisha, tea rituals, and meaningful social connections. Inspired by the rhythm of Dubai, the venue transforms throughout the day, creating an inviting atmosphere for every occasion.

Guests can begin their mornings with specialty coffee and traditional Turkish breakfast spreads, enjoy relaxed business lunches and afternoon meetings, gather over dinner with friends, or unwind with premium shisha and handcrafted beverages into the evening. The concept is built around familiarity, comfort, and the idea of becoming a daily destination guests naturally return to.

LOOP places relationships at the heart of the experience, with a hospitality philosophy focused on recognising returning guests and creating personalised moments that foster a true sense of community.

The interiors feature warm natural textures, contemporary finishes, soft ambient lighting, and floor cooling throughout the terrace, creating a sophisticated yet welcoming setting that transitions effortlessly from day to night.

Situated within one of Business Bay’s newest residential landmarks, LOOP offers both residents and visitors a convenient destination for dining, working remotely, socialising, or simply taking in the canal views. Complimentary valet parking further enhances the seamless guest experience.

With its blend of Mediterranean flavours, elevated hospitality, and dynamic all-day atmosphere, LOOP aims to become one of Business Bay’s new social hubs.

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