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ABU DHABI, WHERE THE WORLD UNITED FOR PATIENT SAFETY

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At the 2nd International Forum of Pharmaceutical Inspectorates (IFPI), held on November 24–25 at the Marriott Hotel Downtown Abu Dhabi, global regulatory authorities and pharmaceutical industry leaders reaffirmed a shared commitment to ensuring safe, effective medicines worldwide. Co-chaired for the second year by the Russian Federation, the Forum drew representatives from more than 50 countries. With medicines often manufactured in one country, packaged in another, and prescribed in a third, the Forum stressed that shared standards and transparent dialogue remain essential to global patient safety.

The program opened with high-level plenary sessions attended by heads of representatives of the regulatory authorities and experts from Russia, the UAE, France, Serbia, India, Singapore, Indonesia, Myanmar, the US, Cuba, Chile, Jordan, Egypt, Turkey, Armenia, Belarus, Kyrgyzstan, Afghanistan, Pakistan, Ecuador, and others, and African nations participating in the African Medicines Regulatory Harmonization (AMRH) initiative. Subsequent sessions focused on GMP regulatory challenges, the harmonization of pharmaceutical production requirements, and approaches to mutual recognition of GMP inspection results. Delegates also examined inspection mechanisms for biological products and strategies to improve access to modern medicines across different health systems.

Shared mission: patient safety above all: “Cooperation between regulatory authorities increases the availability of high-quality, safe, and effective medicines while improving transparency,” said Vladislav Shestakov, Co-Chair of the Organizing Committee and Director of the State Institute of Drugs and Good Practices (SID & GP). “Quality is not merely about inspections and reports—it begins with the mindset of its creators. Like classical music, achieving a pure sound requires professional instruments and fine-tuning.” For the second consecutive year, Russia served as Co-Chair of the Forum’s Organizing Committee. The representative of the UAE, Dr. Shaikha Al Mazrouei, Director of Reference National Laboratory, Drug Department, Emirates Drug Establishment, stressed that countries that strive to ensure the modern level of quality of medicines and their accessibility to patients, as well as to develop their own R&D-based pharmaceutical industry, are convinced of the efforts to deepen the harmonization process. “Today, we are discussing how regulatory harmonization can help ensure that medicines are available to patients in our countries on faster and safer pathways. And, of course, the GxP practice system is the most important part, the core of the entire process. Closer integration into global regulatory processes and the development of digital healthcare are the tools that ensure the success of this movement. In this regard, the Forum provides an important chance for the entire GMP community to gather and discuss the challenges that we face and how we can help each other overcome them.”

Collaborate: This year’s Forum brought together GMP authorities, business leaders, and technical experts to enhance transparency, support regulatory convergence, and strengthen global GMP oversight. The message—collaborate—resonated throughout keynotes and panel discussions, underscoring that interconnected health systems require unified regulatory approaches. As biotechnology advances, global supply chains expand, and AI reshapes healthcare, regulators must work together to safeguard the quality and safety of medicines. Participants included officials and regulators from about 50 countries—among them Jordan, Cuba, Indonesia, the UK, the US, China, India, Italy, Belgium, Denmark, Serbia, Mongolia, and Turkey—alongside pharmaceutical manufacturers and international experts.

Key themes and high-level discussions: The Forum addressed critical areas shaping the global

pharmaceutical landscape, including:

● Harmonization of pharmaceutical manufacturing regulations and movement toward unified quality standards

● Access to modern medicines across diverse healthcare systems

● Regulatory trust, reliance, and mutual recognition of GMP inspections

● Inspection approaches for biological medicinal products and mechanisms for information exchange

Dmitry Galkin, Director of the Department for the Development of the Pharmaceutical and Medical Industry at the Ministry of Industry and Trade of the Russian Federation and Head of the Russian GMP Inspectorate, noted that the global regulatory environment is undergoing rapid transformation. With innovations—from gene therapy to antibody-based drugs—emerging at unprecedented speed, regulatory systems must adapt continuously. “A new architecture of global pharmaceutical regulation is taking shape, where mutual recognition of inspections, data exchange, and comparable quality standards become key elements,” he said.

A space to learn, exchange, and evolve: Alongside high-level discussions, delegates participated in workshops and case-based sessions to strengthen technical expertise and inspection competencies. The Forum served as a space for shared learning and practical problem-solving. Participation by the Russian Ministry of Industry and Trade and the State Institute of Drugs and Good Practices underscored ongoing efforts to integrate with the global GMP community. The Forum aspires to continue to serve as a key platform for shaping a unified GMP agenda, reinforcing professional trust, and coordinating regulatory initiatives.

Contributions from leaders such as Dr. Olga Lidia Jacobo Casanueva, Director of Cuba’s Center for State Control of Medicines, further highlighted the value of international cooperation. “The IFPI Forum demonstrates how global collaboration can substantially strengthen regulatory systems and elevate the quality, consistency, and integrity of GMP inspections worldwide. This platform allows us to share experiences openly, learn from one another, and build confidence among inspectorates—an essential foundation for safeguarding public health across borders. ASEAN is committed to contributing actively to this shared vision. Through harmonized standards, capacity building, and a science-based inspection approach, we aspire to become a trusted regulatory partner in the global pharmaceutical ecosystem. Indonesia is proud to support these efforts, ensuring that our collective work ultimately leads to improved access to safe, effective, and high-quality medicines for patients everywhere,” said Prof. Dr. Taruna Ikrar, M.Biomed., Ph.D., Head of the Indonesian FDA (BPOM).

Looking ahead: Across the two days, one message stood out: progress in pharma begins with people—those who inspect, regulate, innovate, and ask, “Can we do this better?” The discussions set the stage for ongoing collaboration and the return of a more robust next edition.

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Cover Story

Why Tech Brands Need to Rethink Influencer Strategy in the Middle East

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The Middle East’s consumer technology market is in the middle of a remarkable run.
Smartphone shipments across the region grew 13 percent in 2025, marking a third consecutive year of growth. Ramadan alone now accounts for 15 percent of annual technology and durables sales across MENA. By any measure, the opportunity is significant.

But headline growth can hide an uncomfortable truth. The way consumers in this region evaluate and choose a technology brand has fundamentally changed. Brands still running the old playbook, buying reach from celebrity and mega influencers, measuring success in gross impressions, and treating the GCC as a single audience, are leaving both conversion and credibility on the table.

Mariam Abouzeid
PR & Influencer Marketing Manager, MEA, Nothing Technology

Having managed PR ecosystems generating billions of impressions across the UAE, Saudi Arabia, and beyond, I have seen this shift unfold in real time.

The data is clear. The market has moved. Many marketing strategies have not.

In today’s GCC market, attention is easy. Credibility is rare.

Beyond the Bigger-is-Better Logic

For most of the last decade, the dominant logic in technology marketing across the region was simple. Bigger reach meant better results. Secure the highest-reach influencers, maximize impressions, and sales will follow.

That logic made sense when social media behaved like a broadcast channel. Today it does not.

The UAE and Saudi Arabia are now among the most digitally saturated markets in the world. Social media penetration in the UAE has reached 111 percent of the population, while Saudi Arabia counts 34.1 million social media identities for a population of 34.7 million.

In markets this connected, audiences are no longer passive viewers. They are sophisticated, fast-moving, and deeply skeptical of content that does not feel earned.

Reach alone is no longer influence.

The Power of the Micro-Influencer By the Numbers

The consequences for influencer marketing are measurable. Macro influencers typically achieve engagement rates of around 1.7 percent. Nano influencers, those with between 1,000 and 10,000 followers, consistently deliver engagement rates of 6 to 8 percent in the UAE market.

When cost per engagement is considered, micro-influencer campaigns cost roughly $0.20 per interaction compared with $0.33 for macro campaigns. More importantly, they routinely deliver 5 to 8 times the return on investment, compared with the 3 to 5 times range typical of macro campaigns. The conclusion is simple.

Reach creates visibility. Trust creates action.

The Shift from Search to Social Feed

To understand why community-driven marketing works, it is important to understand how the modern GCC consumer actually makes a purchase decision.

It rarely begins with a search engine. It begins in the feed.

Nearly half of UAE users, 48.1 percent, and 60 percent of Saudi users now use social networks as their primary tool for researching brands and products. Before a consumer clicks add to cart, they have already passed through a quiet community validation process. They have watched unboxing videos from creators they follow and seen devices appear in the rhythm of everyday life.

Celebrity endorsements signal aspiration. Micro creators signal authenticity.

In consumer electronics, authenticity wins.

The Tiered Ecosystem: A Multi-Dimensional Strategy

The most effective technology marketing campaigns in the region now operate through a deliberate multi-tier structure.

Macro influencers are used sparingly to create cultural moments and announce major launches. Mid-tier creators establish niche authority and technical credibility. Micro-influencers carry the critical work of storytelling and product validation. The final layer, the nano tier, drives conversion through peer trust and cultural familiarity.

This distinction matters.

When consumers see a mega-influencer holding a new smartphone, they recognize an advertisement. When they see someone from their own community using the same device in everyday life, they recognize a recommendation.

That difference shapes behavior.

The GCC creator economy has grown 74 percent over the last two years and now includes more than 263,000 active influencers. Technology has become the fastest-growing vertical within that ecosystem. The pool of credible creators available to brands has never been deeper.

The Regional Calendar Geography Is Not a Strategy

One factor global marketing teams often underestimate is cultural timing.

The GCC is not simply a geography. It operates like a calendar.

Consumer spending in the UAE, Saudi Arabia, and Egypt increases by more than 53 percent during Ramadan. Campaigns that might perform modestly in a typical month can deliver outsized impact when creative work reflects the values and rituals of the season.

That kind of resonance can only be achieved by collaborating with creators who understand the culture from the inside.

Moving From Output to Outcomes

There is an uncomfortable truth at the center of the influencer marketing industry in this region.

Many brands are still measuring the wrong things.

Total impressions and cost per mile remain dominant metrics because they are easy to present in reports. But the shift required is from output metrics to outcome metrics.

The questions that matter are different.

What was the depth of engagement?
How many saves and shares did the content generate?
How much earned advocacy emerged from creators who chose to talk about the product because they genuinely valued it
?

Organic enthusiasm cannot be purchased. It can only be earned.

The GCC influencer marketing market is valued at $315.5 million in 2025 and is projected to reach $771.6 million by 2032.

The brands that will lead the next phase of this market will not simply be those with the largest budgets. They will be the brands that understand how their consumers actually make decisions, build disciplined influencer ecosystems, and measure the signals that truly drive behavior.

The Middle East tech consumer is one of the most digitally engaged and brand-aware audiences in the world. They expect strategies that reflect that sophistication.

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SAGE Unveils Premium Eid Gifting Collection for Coffee Lovers

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This Eid, Sage Appliances elevates gifting with high-performance coffee machines that combine precision, innovation, and refined design. Created for home hosts and coffee enthusiasts alike, each machine delivers barista-level results with ease,  making it a gift that’s enjoyed well beyond the festive season.

Sage Oracle Dual Boiler

Engineered around true duality, this machine empowers coffee lovers to seamlessly switch between intelligent automation and full manual control. Whether you prefer the ease of an automated workflow or the satisfaction of hands-on espresso craftsmanship, the Dual Boiler adapts to your style, delivering uncompromising performance, precision and flexibility in every cup. 

Sage Barista Touch Impress Brass

Available in a striking limited-edition brass colourway, with limited stock available, this statement machine brings refined design to the forefront of the home coffee experience. The Barista Touch Impress blends intuitive automation with the freedom of hands-on control, making it effortless to craft café-quality favourites like flat whites, cappuccinos, and lattes with confidence and style.

Sage Precision Luxe Brewer

This sleek, state-of-the-art machine delivers café-quality results with complete versatility from delicate pour-overs and bold filter coffee to smooth, flavour-rich cold brews. Featuring adjustable brew styles, temperature control and intuitive settings, it empowers users to take full control of their coffee, hot or cold. 

Special Ramadan offer

Sage Appliance Accessories 

For those who already own a Sage machine, accessories make a thoughtful gift this Eid, designed to enhance everyday use.

The Puck Sucker

An automatically activated suction cup creates a rapid vacuum which quietly releases the espresso coffee puck from the portafilter in one swift action.

The Force Gauge Tamper

Thespring-loaded mechanism delivers consistent pressure between 7 kg and 10 kg, ensuring an even tamp every time. A variableforce gauge with marked indicators allows you to select your preferred tamp pressure to suit the grind. Available in 54 mm and 58 mm sizes.

The Distribution Duo

The 2-in-1 distribution tool helps break up clumps and evenly spread coffee grounds. With three angled blades, it creates a level surface for consistent and precise tamping.  Available in 54 mm and 58 mm.

The Naked Porterfilter

Visually diagnose and troubleshoot your extraction to achieve the perfect pour every time with The Naked Porterfilter. Crafted from stainless steel with a walnut handle, it adds an elegant touch to your espresso setup while allowing you to monitor flow and consistency with precision. Available in both 54mm and 58mm sizes.

The Pro Control Jug™

Handleless design and heat-resistant silicone sleeve gives full control, with a pro spout to create more precise latte art. Angled opening provides a better view when steaming milk.

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Majid Al Futtaim Malls Launch Ramadan Experiences Across the UAE

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This Ramadan, Majid Al Futtaim, the leading shopping mall, communities, retail, and leisure pioneer across the Middle East, Africa, and Asia invites communities across the UAE to come together for a month filled with meaningful moments, exciting rewards, immersive activations and exclusive shopping offers all under one roof.

From grand prize draws and SHARE rewards to soulful Majlis evenings and community-led giving initiatives, here’s everything you won’t want to miss across Majid Al Futtaim malls this season.

SHARE the Rewards This Ramadan

Across all City Centre malls, customers using the SHARE App can enjoy generous points multipliers throughout the season. Whether you’re updating your wardrobe or gathering loved ones over iftar, every visit comes with more reasons to celebrate:

  • Ramadan Offer: 10X points on F&B (Until 18 March)
  • Eid Offer: 10X points on Fashion (12 to 22 March)

Letters of Giving (رسائل العطاء) at City Centre Mirdif and City and Mall of the Emirates

This Ramadan, Mall of the Emirates and City Centre Mirdif invite shoppers to take part in the Letters of Giving (رسائل العطاء) pop-up, a heartfelt initiative in partnership with Emirates Red Crescent dedicated to making children in need’s wishes come true.

Until 7 March at City Centre Mirdif and 9 March to 3 April at Mall of the Emirates, visitors are invited to pause, explore a display of children’s wishes, and choose one that speaks to them. They can then fulfil the wish by purchasing the item which will be gifted to the children in need. Each contribution will be accompanied by a personalized message typed on a traditional typewriter, turning every act of giving into a lasting gesture of kindness.

The Ramadan Experience at City Centre Mirdif and Mall of the Emirates

Until 7 March at City Centre Mirdif and 9 March to 3 April at Mall of the Emirates, the Majid Al Futtaim malls are blending art, generosity, and community, this pop-up offers an immersive and soulful experience. Guests can enjoy live harp, qanun, and cello performances featuring soft, Ramadan-inspired melodies, and visit interactive stations to personalize mirrors, bookmarks, or crafted coffee cups with a minimum mall spend of AED 150 (excluding Carrefour). Complementary juices, coffee, and mini bites invite visitors to connect and embrace the true spirit of Ramadan.

To elevate the experience, City Centre Mirdif is collaborating with Fatima Al Kaabi, an Emirati Entrepreneur to integrate AI‑powered displays showcasing traditional Emirati cultural quotes, adding a sense of heritage to the space.

Shop & Win: Ramadan at Mall of the Emirates (9 March to 3April)

This Ramadan, Mall of the Emirates introduces its very own “Shop & Win” reward. Guests who spend AED 300 or more at any of their favourite stores will automatically enter a special draw for a chance to win an exceptional grand prize of 500,000 SHARE points with one dedicated winner selected exclusively from Mall of the Emirates.

From exciting prizes and SHARE rewards to soulful gatherings and meaningful community initiatives, Ramadan at Majid Al Futtaim malls is all about creating moments that matter for everyone, every day.

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