Retail stores and supermarkets are now in the midst of an innovative transformation. Spaces that once used to be defined by stocked shelves and friendly sales associates are now experiencing the ripples of the accelerated digital transformation. Artificial intelligence (AI), automation and data-driven insights are paving the way for smart stores which, on one hand, offer shoppers personalised experiences, while on the other hand, help retailers better understand evolving customer behaviour.

Global trends show how food retailers are also piloting AI-first experiences that match personalisation and ease of eCommerce platforms. By integrating advanced features such as AI sensors, smart carts, autonomous checkout counters and real-time inventory engines, retailers are offering efficient, fast and hassle-free shopping. This shift also gives retailers the benefit of higher conversion and lower operating costs.

As technologies like AI continue to evolve, retailers are leveraging them to optimise pricing, predict consumer behaviour and enhance in-store experiences to create a dynamic retail environment internationally. Current trends indicate a shift towards AI-powered automation in supply chain management, augmented reality for enhanced shopping experiences, and AI-driven marketing strategies which will be discussed at Gulfood 2026, the largest global food show in depth.

Speaking of the United Arab Emirates (UAE), the Artificial Intelligence in Retail market report stated the nation is projected to grow from USD 16.82 million in 2023 to USD 157.86 million in 2032, with a compound annual growth rate (CAGR) of 28.21 per cent. The UAE’s grocery market is also expanding rapidly, projected to reach USD 38.6 million by 2025 at a compound annual growth rate (CAGR) of 5.7 per cent through 2029, with online sales accounting for 15 per cent of total sales. Likewise, Saudi Arabia’s online grocery sector was valued at USD 1.54 billion in 2024 and is expected to expand further, with a projected CAGR of 15.9 per cent through 2033.

Government initiatives to promote AI integration

The UAE government strives to capitalise on this positive market landscape by fostering a favourable environment for AI deployment and integration. Initiatives such as the UAE National Artificial Intelligence Strategy 2031 aims to boost government performance and create new markets with high economic value by 2031, thereby positioning the country as a global hub for AI innovations. In line with this, the UAE government is encouraging retail businesses to integrate AI technologies into their operations.

Similarly, the UAE continues to host major global and regional events that accelerate the transformation of the retail sector and showcase the future of tech-enabled commerce. For instance, Gulfood 2026, the world’s largest annual food show, which is being held in Dubai, from January 26 to January 30 will showcase a wide array of innovations happening in the food retail sector. By convening global F&B leaders and decision-makers, including CEOs, heads of state, trade officials, investors, academics, scientists, tech innovators and more under one roof, it will set the ideal stage to lead open discussions and exchange ideas on the possibilities of AI integration and digital transformation in food retail.

Predictive Analytics and Demand Forecasting with AI

The growing momentum of technological innovations is further highlighted by increased use of AI-powered predictive analytics in the country’s retail market. Businesses are now leveraging data to forecast customer demand and optimise inventory management. AI-algorithms that accurately predict purchasing patterns, help retailers retain optimal stock levels, reduce waste and reinforce supply chain efficiency. It also helps retailers design engaging promotional campaigns, refine customer engagement strategies and align their stocks with seasonal trends. This aspect of predictive analytics is beneficial in the UAE’s rapidly evolving retail market, where demand fluctuations can be unpredictable and competitive pressures are high.

The country’s growing focus on AI-powered retail innovations is already being translated into real-world examples. Fully automated stores, such as Carrefour’s Dubai pilot, have proven that AI-powered retail is more than just a concept. These stores demonstrate how automation can improve efficiency, though they can also pose several challenges related to error resolution and data privacy.

Looking ahead, retailers that continue to embrace innovation are projected to unlock new market possibilities. The integration of AI will help refine everything from product selections and store operations to marketing campaigns, helping business leaders make informed decisions. Meanwhile, from a shopper’s perspective, the combination of advanced edge computing and digital signage can offer a personalised shopping experience. The integration of AI will also improve visual search capabilities, helping consumers to find items on retail websites simply with a picture of the item.

As the region’s retail sector continues to leverage AI’s vast possibilities, the key to success of these efforts lies in balancing innovations with customer centricity. The insights shared at Al-Futtaim’s AI in Retail Roundtable ^[3] offer a clear roadmap for GCC retailers to harness AI responsibly and effectively. In order to localise the experience, brands must design AI solutions that respect the region’s cultural diversity while meeting the expectations of an evolving customer base. Another key point highlighted during the roundtable is humanising the digital experience to ensure that technology strengthens emotional connections rather than replacing them. Retailers should also focus on seamless personalisation across channels, linking online and offline journeys into one unified experience.

Above all, the key to guaranteeing the success of this transformation is transparency and trust. By seeking consent and clearly communicating how data boosts customers’ convenience, retailers can build loyalty that lasts well beyond the transaction.

Rqeem for Smart Solutions, the digital arm of Royal Commission for Jubail and Yanbu (RCJY), has signed an MoU with Torry Harris Business Solutions, to launch an AI-powered digital marketplace that will accelerate industrial transformation and attract new investment to Saudi Arabia.

Announced at the “Industrial Transformation of Saudi Arabia” event in Riyadh on December 2, 2025, the agreement positions Rqeem as RCJY’s innovative IT enabler creating a government-backed platform that connects SMEs, major industrial players, and global investors through a single digital ecosystem.

Bader Abduallah Alanazi, Sales and Marketing Director at Rqeem for Smart Solutions said in their Linked In post “ Through this partnership, we look forward to exploring new opportunities for collaboration in Information Technology and Artificial Intelligence, and to further supporting digital transformation across the industrial sector.”

Under the MoU, Torry Harris becomes Rqeem’s digital transformation partner, delivering a configurable, white-label marketplace that uses AI and API-driven integration to match supply and demand in real time across industrial sectors. The platform democratizes access to advanced digital tools once limited to large enterprises, directly supporting the Ministry of Industry’s Vision 2030 objectives.

“This partnership is about closing the technology gap between big enterprises and SMEs. We’re giving smaller industrial firms access to the same AI-driven insights, real-time intelligence, and seamless integration capabilities that global players rely on – so they can compete, innovate, and grow in today’s digital economy,” said Shivdayal Charan, Director, Torry Harris Middle East.

At the event, Rqeem highlighted its role as RCJY’s digital arm – delivering smart, scalable solutions aligned with Saudi Arabia’s national digital transformation agenda, positioning the marketplace around three priorities: closing the SME technology gap, building AI-driven network-effect ecosystems, and creating a 24/7 digital gateway for global investment into Saudi industrial clusters.

The AI-powered marketplace is structured to serve as a 24/7 global portal where investors can search, filter, and be algorithmically matched with qualified Saudi partners for joint ventures, technology collaboration, or specialised industrial services. Furthermore, investors can access a single recommendation engine that surfaces local companies by niche, capacity, and readiness, from anywhere in the world. Additionally, for SMEs and local industrial players, it provides a government-backed space to showcase capabilities and connect with larger manufacturers. As participation grows, network effects strengthen the matching quality and enhance the overall competitiveness of Saudi industrial clusters.

The platform is also configurable and white label, where similar solutions can be deployed across sectors such as logistics, clean energy, advanced manufacturing, smart cities, and technology services. In this model, a marketplace becomes the single digital front door for vetted SMEs, strengthening national competitiveness and entrepreneurial growth.

The Riyadh MoU emphasizes how a government-linked entity, partnering with a specialist integrator like Torry Harris, can transform the ecosystem where global capital, local innovation, and industrial policy mutually reinforce each other.

This innovative partnership template between Rqeem Smart Solutions and Torry Harris – can realize digital goals with 24/7 operational platforms that benefit investors, SMEs, and the wider economy.

The Global Investors Forum (GIF 2025) has concluded its sessions in the Georgian capital, Tbilisi, with the launch of the Saudi–Georgian Investment Platform, amid a high-profile international presence and strong interest from senior government officials, business leaders, policymakers, and entrepreneurs.

The closing day witnessed exceptional momentum, underscoring the forum’s standing as a prominent international platform that brings together the visions of GCC and Eurasian countries and reshapes the future pathways of investment cooperation between the two regions. GIF 2025 was held in strategic partnership with EurAsia Gulf, and GI Holding as the main partner, and with the support of the Embassy of Georgia in the United Arab Emirates and the Hong Kong – Middle East Business Chamber. The event is also sponsored by Petra Group, Evaluations, D&B Properties and Royal B.

The second day opened with a welcome address that highlighted the importance of economic dialogue and its role in expanding the scope of partnerships and integration between markets. The session saw contributions from H.E. Salah Al Shamsi, Chairman of Liwa Investment, and Dr Rock Mehanna, Board Member and Strategic Adviser to Evolutions and D&B Properties. The session set the stage for the launch of the Saudi–Georgian Investment Platform, one of the forum’s key initiatives this year.

The key highlight of the closing day was the official launch of the Saudi–Georgian Investment Platform, one of the most significant outcomes of this year’s forum. The announcement was made in the presence of Ahmed Al Dakheel, Chairman of the Saudi Business Council – Central Asian Countries and Chairman of the Saudi–Georgian Business Council; George Svanidze, Founder of Petra Group; and Ahmed Al Areej, Chairman of World Luxury Group. Also in attendance were Dr Tasyir Al Khunaizi, Partner and Deputy CEO of the Georgia Saudi Investment Corporation, and Dr Sadeddine Mneimne, Chairman of AGI Holding and Chairman of the Global Investors Forum.

This agreement marks a pivotal milestone in the economic relations between the two countries, establishing an institutional framework that supports the flow of bilateral investments and enables the implementation of joint projects across key sectors, including tourism and hospitality, health and wellness, agriculture, logistics, and other promising development initiatives.

The Saudi–Georgian Investment Platform is a joint investment venture between Saudi and Georgian businessmen, operating as a commercial entity with clear governance structures that ensure a secure and transparent environment for investors. Ahmed Al Areej, Chairman of World Luxury Group, underscored that the platform aims to strengthen economic and cultural ties between the two countries by launching a ready-made investment portfolio worth hundreds of millions of dollars, encompassing tourism, wellness, service and development projects in both Saudi Arabia and Georgia.

Al Areej outlined that Georgia holds significant natural resources and vast opportunities in property development and wellness projects, in addition to being an emerging and renewed tourism destination. Saudi Arabia, meanwhile, leads the regional economy thanks to its huge potential in mining, energy, real estate development and tourism, making the integration of the two economies an ideal opportunity to create joint projects with shared strategic value.

In his address, Dr Sadeddine Mneimne, Chairman of AGI Holding and Chairman of the Global Investors Forum, underlined that the forum was established to serve as a bridge connecting East and West, and as a vision that brings together governments, investors and innovators to build a future shaped not by geography, but by partnerships, courage and shared visions. He added: “My commitment to this forum is clear: to build a platform that does not stop at its current boundaries but continues to evolve and expand until it becomes a global engine for creating opportunities and shaping the economies of tomorrow.”

Dr Sadeddine Mneimne, and Farah Harb, Co-Founder of Innovents ME, announced the new destinations set to host the Global Investors Forum 2026. The upcoming edition will take place across the UAE, Saudi Arabia, Qatar and the Dominican Republic, in an expansion that reflects the forum’s growing international presence and its rising influence on the global investment map.

The launch of the platform came as a direct outcome of two days of discussions at the forum, and as a result of the sessions and bilateral business networking meetings in creating common ground for cooperation among investors and exchange of insightful views between the Saudi and Georgian sectors. The new platform is expected to strengthen cross-border partnerships, ease investors’ entry into high-potential markets and support entrepreneurs and value-added initiatives.

During the closing day, several business institutions and international companies delivered comprehensive presentations on strategic projects and diverse investment opportunities across sectors including technology, finance, professional services, real estate, artificial intelligence, ports and tourism. These sessions enabled participants to explore a wide range of promising investment prospects.

GIF 2025 saw the participation of an elite group of senior international figures, including His Excellency Salah Al Shamsi, Chairman of Liwa Investment; Dr Tasyir Al Khunaizi, Partner and Deputy CEO of the Georgia Saudi Investment Corporation; Aref Al Abbar, Chairman of the Emirates Hobbies Association; and Ahmed Al Dakheel, Chairman of the Saudi Business Council – Central Asian Countries and Chairman of the Saudi–Georgian Business Council.

Other notable participants included George Svanidze, Founder of Petra Group; Ahmed Al Areej, Chairman of World Luxury Group; Dr Arif Anis, internationally recognised leadership expert and recipient of the Member of the Order of the British Empire (MBE); and Dr Rock Mehanna, Board Member and Strategic Adviser to Evolutions and D&B Properties and ABMC, along with a number of ministers, ambassadors, heads of chambers of commerce, leaders of economic institutions from the UAE, Saudi Arabia, Kuwait, Georgia and other countries.

In conclusion, the Global Investors Forum 2025 reaffirmed its leading role in transforming economic dialogue into practical steps and actionable agreements that open new horizons for international investment cooperation. The launch of the Saudi–Georgian Investment Platform stands as a testament to the forum’s ability to shape meaningful initiatives that support the shared economic visions of the Gulf and Eurasian regions. The platform also lays the groundwork for future projects capable of making a tangible impact on the pathways for development and regional integration.