Technology
FROM VISION TO VANGUARD: THE BIRTH OF HEDGES IT
Every tech revolution begins with a vision. Hedges Information technology had a clear goal from the start: to be Dubai’s most dependable partner in creating smooth, smart technology systems that meet the needs of the future.
Founded in Dubai’s busy business scene over 12 years ago, Hedges IT. Established a commitment to innovation and service excellence, Delivering End to End solutions in IT Infrastructure, data center design, data management & Enterprise Storage, and business continuity. Strengthening operations with cybersecurity, networking and unified communications managed services. IT’s capabilities also extend to ELV systems, IoT, and automation services, empowering enterprises to stay secure, agile, and future ready.
Strategic Alliances: Powering Innovation Through Partnerships
A company’s strength often comes from its partnerships and Hedges IT has formed alliances that enhance its capabilities. Hedges IT benefit from one of the world’s most trusted IT brands, providing high-quality servers, storage, and networking solutions. This relationship allows the company design and creates resilient, scalable IT infrastructures suited to Dubai’s fast-paced market.
However, security is just as important. Through its partnership with global leaders in cybersecurity, Hedges IT offers clients strong, flexible protection against growing threats. This alliance helps ensure that data and systems remain safe for businesses and government organizations in an increasingly connected world.
Additionally, Hedges IT offers advanced storage and data management solutions that are reliable, scalable, and easy to use. Whether for businesses protecting essential information or for smart buildings managing extensive sensor networks.
Crafting Connectivity: The Three Pillars of Hedges
At its core, Hedges IT thrives on a deep understanding of three connected technology pillars, blending them into smart environments that do more than just function—they grow.
1. Intelligent IT Infrastructure: The Digital Backbone
Today’s businesses depend on fast, secure, and scalable digital environments. Hedges IT design and implement robust IT infrastructures that serve as the backbone of daily operations. These systems are not only reliable but built to grow with the needs of the business whether on-premises, in the cloud, or in hybrid environments.
2. ELV Systems: The Watchful Eyes and Ears
Security and communication are the foundation of any smart environment. Hedges’ ELV expertise combines high-definition CCTV, access control, PA systems into unified platforms, ensuring safety is proactive and seamless.
3. Automation—Breathing Intelligence into Spaces
Automation turns spaces into living systems that react instinctively. From lighting control to industrial processes, Hedges IT’ solutions reduce waste, improve comfort, and boost efficiency. Their smart automation systems don’t just react—they anticipate.
Beyond Systems: Crafting Experiences and Empowering People
Hedges IT stand apart by focusing not just on systems, but on the experiences, they create and the problems they solve. Every project begins with a deep understanding of the client’s needs and ends with a solution that is tailored, reliable, and future ready.
Whether it’s a high-rise residential development, a commercial hub, or a public sector facility, Hedges IT ensures that its technology serves real people and real objectives improving safety, efficiency, and comfort.
Enabling Dubai’s Smart City Dreams
Dubai’s pursuit of a smart city depends on innovation at all levels. Hedges IT is crucial in this transformation, integrating ELV, automation, and IT systems into smart infrastructures to optimize energy use, enhance safety, and improve urban life.
Innovation in Action: Embracing Tomorrow’s Technologies Today
Innovation is a continuous journey, and Hedges IT actively embraces emerging technologies to future-proof its solutions. With a strong focus on:
- IoT (Internet of Things) for real-time monitoring and automation
- Edge computing for faster, localized data processing
- Cybersecurity-first architectures to protect critical assets
These technologies help organizations not only keep pace with change but stay ahead of it. From predictive maintenance to intelligent energy use, Hedges IT ensures that each solution is ready for the challenges of tomorrow.
Sustainability: Technology With a Conscience
Aligned with Dubai’s green goals, Hedges IT promotes energy-efficient automation and sustainable technology practices, showing that innovation and environmental responsibility can go hand in hand.
The People Behind the Power
Behind every successful project is a committed team focused on excellence and continuous learning, ensuring Hedges IT stays at the forefront of technology.
Looking Forward: Shaping the Next Decade of Innovation
As Hedges IT marks ten years of growth and innovation, their vision remains clear—to continue leveraging strategic partnerships and emerging technologies, creating smart solutions that drive Dubai’s digital future.
Hedges Information Technology is not just building systems, they’re shaping Dubai’s digital future, one integrated, innovative solution at a time.
Tech News
Alteryx Launches AI Insights Agent on Google Cloud Marketplace, Bringing Reliable, Repeatable AI Answers into Gemini Enterprise

Alteryx, Inc., an AI-ready data and analytics company, today announced the launch of the Alteryx AI Insights Agent, now available on Google Cloud Marketplace, bringing governed analytics directly into Gemini Enterprise. As companies increasingly turn to AI to drive decisions, a critical gap has emerged between speed and trust. While generative AI is reshaping how work gets done, most approaches still fall short in enterprise environments where accuracy, governance, and control are essential. AI-generated responses are often inconsistent with business metrics, difficult to validate, and not aligned with how organisations actually operate. Nearly half of leaders cite high-quality, accessible, and well-governed data as the top factor for agentic AI to reach its full potential, underscoring the gap between AI capability and enterprise readiness.
“At the core of enterprise AI is trust,” said Ben Canning, Chief Product Officer at Alteryx. “When it comes to decisions like pricing, operations, or compliance, accuracy isn’t optional. AI doesn’t just need data — it needs to understand how the business actually works. That means applying defined logic, rules, and context that the people closest to the work understand and continuously evolve. With the AI Insights Agent, we’re bringing that logic directly into Gemini Enterprise, so every answer is consistent, explainable, and ready to drive action.”
The Alteryx AI Insights Agent allows information workers to define governed datasets and business logic within Alteryx One that are executed in response to user queries in Gemini Enterprise. Instead of generating answers from raw or unstructured data, the agent leverages in-place analytics to run predefined workflows directly on data platforms such as BigQuery, ensuring outputs align with business metrics without the need for data movement or manual effort.
With the Alteryx AI Insights Agent, organizations can:
- Deliver trusted insights at scale: Consistent answers grounded in enterprise data
- Enable seamless user experience: Information workers to access insights directly within Gemini Enterprise
- Encode analyst-driven control: With business logic, definitions, and guardrails into every interaction
- Maintain enterprise governance: Including auditability, predictability, and control across AI-driven decision-making
“Bringing AI Insights Agent to Google Cloud Marketplace will help customers quickly deploy, manage, and grow the agent on Google Cloud’s trusted, global infrastructure,” said Dai Vu, Managing Director, Marketplace & ISV GTM Programs at Google Cloud. “Alteryx can now securely scale and support customers on their digital transformation journeys.”
The Alteryx AI Insights Agent delivers faster, more trusted answers within the tools employees love to use. For business analysts and operations teams, it extends the value of their Alteryx investments into AI-driven experiences for everyday decision-making. For IT and data leaders, it provides a path to accelerate AI adoption without compromising trust.
This release builds on Alteryx’s expanding collaboration with Google Cloud, following the introduction of in-place analytics on BigQuery earlier this year. With the addition of the AI Insights Agent for Gemini Enterprise, Alteryx is extending its platform from governed data and workflows into AI-driven environments, with further innovations—including the new Alteryx One: Google Edition, planned for later this year.
Tech Features
REVOLUTIONIZING EARTH OBSERVATION WITH GEOSPATIAL FOUNDATION MODELS ON AWS

By Chris Erasmus, Country General Manager, AWS United Arab Emirates & RoMENA
For years, Earth observation workflows required building specialized models for every task — a labor-intensive process that presented significant scaling challenges. Transformer-based vision models are rewriting the rules of planetary monitoring.
Geospatial foundation models (GeoFMs) — including Clay, Prithvi-100M, SatMAE, AlphaEarth, OlmoEarth and SatVision-Base — transform this paradigm through self-supervised learning, pre-training on massive unlabeled datasets to master the fundamental patterns, textures, and spatial relationships embedded in geospatial data. The result? Models that understand what “Earth” looks like can be fine-tuned for specific applications using a fraction of the data and time previously required.
Amazon Web Services (AWS) provides the specialized infrastructure necessary to handle the unique demands of GeoFMs. These transformer-based vision models offer a new way to map the earth’s surface at continental scale.
The Shift to Foundation Models
Historically, analyzing satellite imagery required supervised learning, where experts manually labeled thousands of images to teach a model to identify specific features. This approach is often brittle, as models trained on one geographic area frequently fail when applied to another.
GeoFMs leverage masked autoencoders (MAE) to pre-train on unlabeled geospatial data sampled globally. This self-supervised approach ensures diverse ecosystems and surface types are represented, creating general-purpose models that understand Earth’s fundamental patterns without requiring extensive labeled datasets for every new application.
Scaling Earth Observation with AWS
AWS is designed to provide specialized infrastructure to handle the unique demands of GeoFMs, which involve massive file sizes and complex coordinate systems. Data at Scale: Through the Registry of Open Data on AWS, users access petabytes of imagery (like Sentinel-2) without moving it. This “data-gravity” approach minimizes latency and egress costs. Purpose-Built Tooling: Amazon SageMaker offers integrated environments to build, train, and deploy these models. SageMaker AI Pipelines supports the automated “chipping” of raw imagery into manageable 256×256 pixel segments for analysis. Compute Power: Training GeoFMs requires intense GPU resources. AWS GPU instances are designed to provide distributed computing capabilities to process global-scale datasets efficiently.
Core Use Cases for Planetary Intelligence
The integration of GeoFMs on AWS supports three core capabilities:
- Geospatial Similarity Search: GeoFMs convert imagery into high-dimensional vector embeddings. This allows for “image-to-image” searching where a user can select a reference area—such as a specific crop type or an area of urban sprawl—and instantly find similar patterns across vast territories.
- Embedding-Based Change Detection: By analyzing a time series of embeddings for a specific region, analysts can pinpoint exactly when and where surface disruptions occur, such as identifying early signs of forest degradation before they expand into large-scale clearing.
- Custom Machine Learning: Organizations can fine-tune a lightweight “head” on top of the GeoFMs. This allows for high-accuracy tasks like semantic segmentation (classifying every pixel in an image) with significantly less training data than traditional models.
Real-World Impact
The practical application of these models is already driving innovation. In the Amazon rainforest, researchers are using the Clay foundation model on AWS to detect subtle signatures of selective logging and new access roads. This early detection allows environmental protection agencies to deploy resources precisely to prevent major forest loss.
The solution is highly adaptable; while current examples focus on the Amazon, the same pipeline architecture works seamlessly with various satellite providers and resolutions to address challenges across industries like agriculture, insurance, energy and utilities, disaster response, and urban planning.
The Future of Earth Observation
While geospatial data pipelines remain essential, GeoFMs on AWS dramatically reduce the burden through shorter training cycles with fine-tuning or zero-training approaches like embedding-based similarity search. This enables organizations to focus on solving pressing environmental and economic challenges. The technology is ready. The question now is how quickly organizations will adopt these tools to address these challenges that demand immediate action.
Tech Interviews
From Entertainment to Edutainment: The IdeaCrate Approach
Shifa Yusuff Ali, Founder & CEO, IdeaCrate Edutainment Company
The children’s play centre industry has traditionally focused on entertainment. What made you believe the model needed to evolve?
The shift to thoughtful play has been gradual, but it’s now more evident than ever. Families today are far more intentional about how and where they spend their time. Parents are not just looking for somewhere to take their children on a weekend. They want tobe reassured that the experience is meaningful, supports their child’s development, and adds value to their time together as a family.
Research has proven that children learn most effectively through play, but not all play delivers at the same value. There is a real difference between passive, unstructured time and play that is designed to build motor skills, social confidence, and creative thinking. The industry has largely treated play as a generic offering, while we saw an opportunity to treat it as a discipline, rooted in child development and intentional design.
The commercial dimension is also that in a maturing market, the concepts that endure are those that give families a genuine reason to return—not just because they are convenient, but because the experience is consistently valuable.
Purpose-driven play is better for children, and it is a stronger business model.
You often speak about creating environments that work for both children and parents. How important is experience design in building modern family spaces?
It is central to everything we do. I have always believed that family spaces should serve the whole family, not just the child. Too often, the parent experience is an afterthought. But when you design with both in mind, the entire dynamic changes.
I have always wanted to build a business that is close to the community it serves. Parenting can be overwhelming at times, and it was important to me to create spaces where both parents and children feel supported, welcome, and connected. At Orange Wheels, for example, parents are not spectators. The activities are designed so families can participate together. That shared experience is what turns a visit into something families genuinely value.
Good experience design also extends well beyond the physical space. It is the journey from the moment a family discovers us online, through the booking process, the arrival, the time spent inside, and the follow-up afterward.
Every touchpoint either builds trust or erodes it. We think carefully about all of them.
Many industries are moving toward experience-led models. How do you approach designing environments that are both educational and engaging?
When we think about designing our spaces, we always start with the question: what do we want the family to feel and take away from this experience? That is what keeps the balance between educational value and genuine engagement.
Our approach starts with developmental outcomes. What do we want a child to gain from this experience? Is it fine motor skills, social interaction, creative expression, or problem-solving? We work backward from those outcomes to design activities that deliver them through play. The child experiences fun. The parent sees growth. Both leave satisfied.
We also invest heavily in the sensory and spatial design of our environments. Colour, lighting, sound levels, and material choices are not just aesthetic decisions; they are developmental ones. Overstimulation is the enemy of focused play. Our spaces are deliberately calmer, more intentional, and more thoughtfully curated than what you typically see in this category.
It requires constant iteration. We observe how children and families interact with our spaces, we gather feedback, and we refine. Design is never finished. It is a living process.
Technology is increasingly shaping how families interact with these spaces. How are digital tools helping enhance the experience?
Children today are already exposed to high levels of digital stimulation, and that shapes how they engage with the world around them. As a result, we are very deliberate about how technology features in our spaces.
For parents, technology plays a clear role in simplifying the journey—whether through booking systems, communication, or feedback loops. It allows the experience to feel more seamless and predictable.
For children, the approach is more measured. The intention is not to replicate screen-based engagement inside a physical environment, but to support interaction in a way that enhances the experience without overwhelming it.
We are also building capabilities that help parents better understand how their child engaged during a visit, including the types of activities and developmental areas explored.That is meaningful technology. It adds value without replacing human interaction.
Our position is clear: technology should enhance the experience, not become the experience. Children need tactile, physical, human-led play. That is non-negotiable for us.
From a business perspective, what have been the biggest operational challenges in scaling physical experience-driven businesses?
The biggest challenge is maintaining experience quality as you grow. In a product business, you can standardise production. In an experience business, you are always relying on people, environments, and interactions, and those are inherently harder to scale consistently.
Our play facilitators are central to what makes our spaces work. They are not just supervising children; they are guiding play, engaging families, and creating moments. Recruiting, training, and retaining the right talent remains most significant investment. You cannot scale culture from a document.
Real estate is another constraint. Our experiences require specific spatial conditions—layout, flow, and ceiling height—that are not always easy to accommodate within standard retail formats.
Scaling successfully requires discipline in both operations and decision-making.
With plans to expand regionally and globally, what does scaling an experience-based brand require?
It requires being very clear about what is non-negotiable and what can flex. For us, the philosophy is non-negotiable: purposeful play, family-centric design, and developmental intent. Those principles travel across markets. But how they are expressed might look different depending on the region and its culture.
Operationally, scaling requires robust systems. We are investing in standardised training programmes, operational playbooks, and quality frameworks that allow us to onboard new locations without diluting the experience.
But systems alone are not enough. It needs to be underpinned by strong local leadership that understands both the brand, customer and the market.
Ultimately, scaling an experience brand is slower than scaling a product brand. And I am comfortable with that. Growing too fast at the expense of experience quality would undermine the very thing that makes IdeaCrate valuable.
With so many indoor play options available, how does IdeaCrate differentiate itself?
Three things set us apart.
First, intent. Everything in our spaces exists for a reason. We do not add attractions because they are trendy or because competitors have them. Every activity, every design choice, every programme is rooted in a developmental purpose. That level of intentionality is rare in this industry.
Secondly, the family experience. We do not just design for children. We design for families. That means parents are part of the experience, not on its sidelines. It means our spaces feel welcoming for adults, not just tolerable. And it means the overall visit is something families genuinely look forward to, together.
Third, our multi-brand approach. Orange Wheels, Orange Seeds, and Orange Hub each serve a different need and age group, but they are connected by a shared philosophy. A family can grow with us, from their child’s earliest years in a nursery environment through to more social, high-energy experiences as they get older. That continuity is something no single-concept competitor can offer.
Beyond that, the difference is often felt rather than seen.
It is the culture we have built: the way our team interacts with families, the warmth of the environment, the feeling you get when you walk through the door. That is what keeps families coming back.
Looking ahead, how do you see the edutainment industry evolving?
The edutainment market is projected to reach over nine billion dollars globally by 2031, and the Middle East is one of its fastest-growing regions. That growth is a clear signal: families are willing to invest in experiences that go beyond pure entertainment.
I expect the next few years to bring greater sophistication to how education and entertainment are combined. The early movers in this space are proving that parents will pay a premium for quality, purpose-driven experiences. That will attract more investment and raise the bar for the entire industry.
I also think community will become more central to how these spaces operate. The best family spaces will not just be places you visit; they will be places you belong to. We are already seeing this in our own business, where families build relationships with our team and with each other. That sense of belonging creates loyalty that no discount or promotion can match.
At the same time, I think the industry will move toward more thoughtful, right-sized concepts. Large-format entertainment centres with high capital costs and short refresh cycles are a challenging model. The future favours concepts that prioritise experience depth over scale.
For IdeaCrate, the direction is clear: continue to lead with purpose, invest in our people and our design, and build a brand that families trust.
What inspired the creation of IdeaCrate, and how has your vision evolved?
The idea behind IdeaCrate goes back about ten years, to a moment that many parents will recognise. I was looking for a space to take my children where the experience felt genuinely enriching, not just entertaining. That search made me realise there was a real gap in the market for family spaces that combined quality, purpose, and warmth.
I wanted to build something that sat at the intersection of education and entertainment, where play is designed with developmental intent and where families feel they belong. That conviction became the foundation of IdeaCrate: the belief that children deserve play experiences that are thoughtfully designed, and that parents deserve to be part of that journey.
The vision has evolved considerably since those early days. What started as a single concept has grown into three distinct brands: Orange Wheels, a premium indoor play concept focused on purposeful play and family connection; Orange Seeds, a Montessori-inspired nursery rooted in emotional wellbeing and early development; and Orange Hub, a social, high-energy space for older children and group experiences.
Each serves a different need, but all are built on the same philosophy. We have also become much more deliberate about end-to-end experience design, thinking beyond what happens inside the space to how families feel at every stage of their interaction with us.
As we have grown, the focus has shifted toward maintaining that intent at scale—ensuring that the experience remains consistent across locations. The goal now is to set new standards for what family spaces can be, starting in the UAE and expanding across the world.
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