Technology
FarEye launches its Delivery Experience Suite – ‘Delight’
FarEye, a leading global digital logistics platform announced the launch of its Delivery Experience Suite – ‘Delight’ that helps businesses increase their Delivery Happiness Score – the ultimate measure of customer success. It enables businesses to provide a seamless and personalized experience to the customers.
FarEye is a leader in B2C logistics technology and is widely used by global giants like Walmart, DHL, Noon and Amway. In the face of volatile, accelerated change and rising customer demands, supply chain and logistics companies are under extreme pressure to maintain or improve current levels of performance. 66% of shoppers buy goods from one retailer in preference to another because of more appealing delivery services offered. It is more evident than ever that with evolving customer expectations a superior delivery experience that offers live tracking, personalization, and customization of deliveries becomes imperative. The suite helps companies in transforming customer engagement and experience.
FarEye Delight provides superior delivery experience to the customers and increases the first attempt success rate for businesses. It is already in use by enterprises like Blue Dart, Amway, Future Group, Zalora, Noon and many others. The suite comprises of the following four features:
1. Uberized tracking & real-time feedback: Customers receive a tracking link along with the estimated time of delivery offering them a real-time view of the courier. Once delivery is done, they receive a link for sharing instant feedback.
2. Connect & Deliver: Using the live tracking link of their parcel, customers can call or send text messages to the courier about preferred delivery requirements – for instance, leaving the parcel at the reception, dropping parcel with the neighbors, door-bell not working or any reason that is making the delivery stressful.
3. Customized delivery location & time: Customers receive a message with the estimated time of arrival of their parcel, which also carries a link for rescheduling. With just a few clicks, customers can change the date, time and place of delivery.
4. Seamless brand experience: Consistent brand logo on all the touch points with the customer irrespective of the multiple partners involved in the parcel delivery cycle.
Lack of proper communication and interaction between the consumers and delivery personnel is the biggest reason for delivery failures. Also, there is an exponential rise in the expectations of consumers for personalization and seamless experience. Delight enables businesses to handle all these challenges easily, increase first attempt success rates, improve couriers’ efficiency, and make delivery experiences magical for their customers.
Tech News
TRENDS IN AI COMPLIANCE INFLUENCING HOW GCC COMPANIES OPERATE

Across the GCC, national growth strategies, with Saudi Arabia’s Vision 2030, the UAE’s National AI Strategy 2031, and Qatar’s national roadmap, place AI at the centre of economic diversification. McKinsey estimates AI adoption at roughly 84% across GCC organisations, with a potential $320 billion economic impact for the Middle East by 2030. As deployment accelerates, regulatory compliance is a defining factor separating ambition from sustainable scale. Shaffra, an AI research and applications company building autonomous AI teams for enterprises and governments, sees six clear shifts reshaping how companies operate.
1. Regulation is accelerating adoption in high-stakes sectors
Government entities, financial services, telecom, aviation, and large semi-government organisations are moving fastest. These sectors operate at scale, face strict efficiency mandates, and function under constant regulatory oversight. Healthcare and energy are advancing more cautiously due to safety and data sensitivity. In many cases, the more regulated the industry, the faster AI deployment progresses. However, rapid scaling also exposes governance weaknesses, particularly where documentation, ownership, and oversight mechanisms are underdeveloped.
2. Compliance is prerequisite for scale
Over the past year, 88% of Middle East CEOs have reported generative AI uptake. Today, organisations increasingly require audit trails, explainability, clear data lineage and residency controls, defined performance thresholds, and enforceable human oversight mechanisms. With one in four Middle East consumers citing privacy as a primary concern, compliance is being treated as a post-deployment validation exercise; it is a structural requirement for scaling AI responsibly.
3. Sovereign AI and data residency are shaping architecture
AI governance in the GCC is being influenced less by standalone AI laws and more by data protection and cybersecurity frameworks. The UAE’s federal data protection law, Saudi Arabia’s PDPL under SDAIA, and Oman’s PDPL reinforce lawful processing and cross-border controls. In highly regulated sectors such as banking, healthcare, energy, and telecommunications, data residency and local control over models are strategic imperatives. Sovereign AI is evolving from a policy ambition into an operational requirement affecting infrastructure, vendor selection, and system design.
4. Human accountability is being reasserted
When organisations deploy AI without defining who owns the decision, when human escalation is required, and what the system is permitted or restricted from doing, they create either over-reliance or under-utilisation. Without clearly defined ownership and documented review controls, accountability weakens and regulatory exposure increases.
For instance, DIFC reinforces responsible AI use in personal data processing. High-impact decisions involving legal standing, fraud, employment, healthcare guidance, or public sector determinations that affect citizens need to involve human oversight, while AI handles speed, consistency, and automation of repetitive tasks. High-impact decisions should involve accountable human oversight.
5. Governance maturity slows deployment activity
Many organisations are AI-active but still developing governance maturity. Common governance gaps are structural rather than technical. Multiple pilots often run in parallel, tool adoption is fragmented, and accountability is split across IT, legal, risk, and business functions. Growing enterprises often lack a central AI governance owner, a comprehensive use-case inventory, consistent vendor and model risk assessment, and formal escalation protocols. Policies may exist at the board level, yet it is not consistently embedded into day-to-day operations. Addressing this gap requires governance to be built into workflows from the outset.
6. Continuous auditing is discipline
Studies indicate that a majority of ML models degrade over time, through model drift, hidden bias, or misuse vulnerabilities. Initial audits frequently reveal undocumented use cases, weak access segmentation, insufficient logging, and unclear review protocols. Effective governance requires compliance with international and local data residency rules, structured risk tiering, data lineage validation, access controls, bias testing, performance benchmarking, and defined incident response procedures. High-impact systems warrant quarterly reviews supported by continuous monitoring, while lower-risk applications still require periodic reassessment. Governance is increasingly measured through evidence rather than policy statements. Boards are asking for dashboards, logs, and audit artefacts — not policy PDFs.
Governance is being considered as part of AI infrastructure. Compliance frameworks are evolving into operational architecture embedded within systems, workflows, and accountability models. The organisations that will lead in the GCC are those that design governance at the same time they design capability, ensuring AI scales with discipline rather than risk.
Tech News
PNY ANNOUNCES STRATEGIC PARTNERSHIP WITH F5 TO ACCELERATE THE ADOPTION OF SECURE, HIGH-PERFORMANCE INFRASTRUCTURE IN EMEA

PNY Technologies, a leading distributor of technology solutions and long-standing NVIDIA partner, today announced a partnership with F5, the global leader in delivering and securing
This agreement aims to strengthen access for enterprises across the EMEA region to advanced solutions designed to optimise, secure, and accelerate applications and IT infrastructures.
As AI adoption continues to accelerate, performance, data flow management, and application security are becoming critical priorities. Through this partnership, the F5 Application Delivery and Security Platform (ADSP) will complement PNY’s AI Factory ecosystem by providing advanced capabilities for traffic management, application security, and performance optimisation across on-premises, cloud, and hybrid environments.
PNY will leverage its technical expertise, partner network, and logistics capabilities to facilitate the deployment of F5 ADSP solutions for enterprises, system integrators, and service providers throughout the region.
“Collaboration between PNY, a specialist distributor of NVIDIA AI Factory solutions across the EMEA region, and F5 represents a major step forward for AI-dedicated infrastructure,” said Laurent Chapoulaud, VP Marketing at PNY. “Together, we optimise GPU environments through accelerated data flows and enhanced application security. This synergy between infrastructure and intelligent traffic management enables the deployment of AI architectures that are high-performance, resilient, and scalable.”
“This partnership brings together complementary strengths that directly benefit our partners and customers,” said Nasser El Abdouli, Regional VP EMEA Channel Sales, F5. “PNY’s longstanding partnership with NVIDIA, combined with F5’s growing AI-focused application delivery and security offerings, allows us to help partners capably respond to the rapidly increasing demand for secure and scalable AI infrastructure across EMEA.”
Through this collaboration, PNY and F5 aim to support enterprises in their strategic initiatives related to hybrid multicloud, cybersecurity, and application performance optimisation, while simplifying access to next-generation technologies.
Technology
Your Screen. Your Eyes Only: Galaxy S26’s Privacy Display Keeps Curious Eyes Away Without Blocking Your Experience

Samsung Electronics announced a landmark breakthrough in mobile hardware with the launch of the Galaxy S26 Ultra, featuring the world’s first built-in Privacy Display. While standard privacy solutions have traditionally relied on software or add-on films, Samsung is once again pioneering a new industry category by engineering visual protection directly into the device’s pixel-level architecture
Representing a landmark shift in the mobile industry, the Galaxy S26 Ultra delivers a permanent solution to a universal problem: the need for flexible privacy without compromise. By introducing world-first Privacy Display technology directly into the Galaxy S26 hardware, Samsung is transforming privacy from an optional accessory into an integrated standard of engineered trust.
Privacy When You Need it
In an era of high-density living, where mobile users skip between crowded elevators and public transport networks to busy cafes and gyms, the risk of “visual hacking” is higher than ever. Whether entering a banking PIN, drafting a confidential work email, or viewing private photos, the Galaxy S26 Ultra ensures the user’s content remains their eyes only, all the time.
Samsung’s Privacy Display utilizes a precision ‘Black Matrix’ structure to manage light travel at the pixel level. This hardware-first approach provides comprehensive 4-way protection: covering the left, right, top, and bottom angles. This ensures that your screen remains crystal clear from the front while fading into privacy for onlookers. Critically, because the technology is embedded in the display architecture, this protection stays perfectly in place even when the phone is rotated for horizontal viewing.
The “Techie” Verdict: A Breakthrough for Everyday Use
Tech experts have highlighted how this integrated protection solves real-world challenges:
Privacy For Every Situation
The Galaxy S26 Ultra’s world-first Privacy Display is designed to fit the rhythm of a busy day without adding friction to the user experience:
- Discretion on a Crowded Commute: Whether on a packed Metro, squeezed into a stacked elevator, switching to Maximum Privacy Protection ensures that even in tight quarters, the person next to you sees only a dark screen, while your content remains crystal clear.
- Automatic Security for Banking: You can set the display to activate automatically the moment you open a banking app or reach the lock screen, providing instant peace of mind in busy cafes or public squares. You have control over when and how the Privacy Display kicks in.
- Vibrant Quality for Shared Moments: Unlike add-on gadgets or display films that dull images, this pixel-level protection maintains rich colors and sharp details. It remains active even in landscape mode, allowing you to show a friend a video while keeping side-viewers at bay.
A New Standard for Mobile Security
The Galaxy S26 Ultra is the first device to recognize that mobile security is no longer a luxury, it is a need in every phone. By switching to a hardware-backed foundation of security, the Samsung S26 redefines what it means to be secure. Samsung is once again redefining what technology can be.
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