Connect with us

Cover Story

[COVER STORY] E-Commerce is Tough; Creating Market Share is Tougher

Published

on

“Successful positioning invites customers’ attention to a brand or product relative to competitors.”

Nearly 20 percent of the sales in retail account for e-commerce and it is projected to grow by 25 percent in 2025, which is $11 trillion in five years. No dispute that e-commerce is becoming an indispensable part of retailing with impending digitization and technological advancements in the industry. Today, there is a scope for every retailer or product manufacturer to start their e-commerce venture.

Nonetheless, the desirable market share and positioning of e-commerce companies – estimated 12 million across the globe – is obscure next to the dominant players, such as Amazon, Alibaba, eBay, Rakuten, etc. Since co-existence is not well appreciated in the business world, the only choice is to keep the competitive spirits high no matter whether you are a newcomer or an established enterprise.

Discuss Customer Experience, Not Pricing

Experts say, “to stand up against the competition, e-commerce enterprises should enhance customer experience instead of reducing the product prices from reasonable levels. However, dynamic pricing should be appreciated.” Most e-commerce companies are presumably paying high costs for infrastructure, logistics, IT, and payment services. Reducing the margins of revenue not only invites failure but also ceases their potential for futuristic investments.

If surveys are reliable, the e-tail business is growing at a record pace and a large chunk of buyers are added every year with bigger buying potential and bargaining power. According to Statista.com, “as internet access and adoption are rapidly increasing worldwide, the number of digital buyers keeps climbing every year. In 2020, over two billion people purchased goods or services online, and during the same year, e-retail sales surpassed 4.2 trillion U.S. dollars worldwide.”

These trends simply suggest that organizations should work on a war footing and focus on improving investments in user experience – starting from product search to delivery.

Easy Search, Filtering, and Fast Delivery

For an e-commerce customer, the experience starts from the moment she or he chooses to open an e-commerce portal or a mobile app, not to mention that m-commerce has about 73 percent market share. So, the e-commerce companies should aim to win the foremost battle of listing products and convenient filtering and navigation features based on the keyword input. Voice-based searches and image scans are add-on features in the latest platforms.

The caliber of an e-commerce business is put to the test, time and again, in the delivery of products to customers. Every customer will seek fast and on-time delivery of products even if it has to import from another country. Therefore, the establishment of logistics infrastructures (incl. warehousing, shipping, and handling) should be based on a well-thought-out plan – the same applied to the return of products. As multiple agents are involved in this process, efficient coordination is needed; failing which, is nothing lesser than losing a customer.

Customer Retention is More Important Than Ever

Loyalty isn’t an impressive term any longer in free-market societies and even loyal customers should be ideally labeled as regular or returning customers. Regular customers help a business thrive even if that is small in number. Experience of buying a quality product and its smooth delivery influences a buyer to revisit the portal whenever the need arises. That underlines the importance of what types of products are to be listed and how efficiently they have to be presented to potential customers.

Smartphones overwhelmingly impact the buying practices of customers as they give customers extremely personalized experiences of using shopping apps. From product comparison to live tracking, everything is easily possible in shopping apps. Apart from that, payments are flexible through smartphones if that is done from debit/credit cards and unified payment interface (UPI) apps.

With efficient tracking and analysis of user data, the marketing teams can reach customers uniquely in terms of running customized ads, offering exclusive prices, sending push notifications on viewed or cart items, etc.

Reports said, the mandate of Apple, along with iOS 14.5, raised the eyebrows of marketers as it categorically states that apps must show their users a pop-up and track them only if they decide to “opt-in,” or to “allow tracking.” It appears that tailored cross-platform advertisement campaigns are not possible anymore as Apple wishes to bring in another layer of safety net for user data.

When you look on the bright side of it, online shoppers’ data needs to be safeguarded, and so does their buying behavior. Users’ data (combining PII) are valuable beyond becoming dashboard insights in a third-party application. Anyways, marketing professionals should figure out more creative concepts to retain customers.

AI, Data Analytics, and Automation

AI-powered tools are gearing success in several areas, such as chatbot customer support, product suggestions, logistic handling, delivery-process notifications, etc. In addition, e-commerce companies can invest further to analyze data (excluding PII) to arrive at solid conclusions about the buyers’ interests, nature of buying, payment patterns, etc. Based on these parameters, they can persuade customers to buy relevant items at exclusive pricing.

Similarly, e-commerce ventures, especially warehouse and logistic companies, are attempting to automate their operations from packaging to consignment shipping with shared benefits, such as increased profit, elevated reputation, reduce workforce, quick process completion, etc. However, the significant questions are: Is it cost-effective? Who can afford to have it?

 

The incurring cost to e-commerce business is based on numerous levels including staffing, platform, cloud solutions, infrastructure, and logistics. Not all e-commerce businesses can afford to handle all of them within their organization but can get them on lease or contract.

We often come across marketplaces that simply operate e-commerce websites, take care of staffing, install IT systems, and rely on suppliers, external warehouses, and logistics service providers to handle the rest. Whereas large e-commerce enterprises (i.e., Amazon, Alibaba, eBay, etc.) handle much of the tasks within the organization and outsource some for convenience. Such e-commerce companies would be dominating the industry and tactically superior to others.

Shopify Disruption: It is an e-commerce platform that helps customers, predominantly independent retailers, build online shops quickly. Shopify serves 1.7 million merchants globally.

Immersive technologies (AR and VR) are expected to involve in the e-commerce sector as they promise to provide customers with a virtual experience or preview of the product in their environments.

Conclusion

Commercial transactions on the internet would bring significant changes in the retail industry besides transforming economies worldwide. With extensive sourcing, storage, warehouse, and shipping potential besides investments, some enterprises would rule the market while others strive to succeed. One thing is certain, each of them should consistently improve and enhance the customer experience in their platform. Because that can make the real difference!

Cover Story

Designing with Intention

Published

on

Home Box

Exclusive interview with the CEO of Home Box, Mr. Ajay Antal, on space-smart living, home-proud, and value that lasts in the modern Middle East.

Home Box has rapidly expanded across the GCC market to become 3rd largest home retailer. What core principles have driven this growth, and how do you maintain consistency across diverse markets?

    What truly makes a house feel like home? In my opinion, the answer was never just furniture or decor. It was — and remains — about freedom, function, and the emotional fabric of living well. “Our journey is rooted in one profound belief: that every home, no matter the budget, deserves to be a sanctuary of beauty, functionality, and personal pride.” Home Box has been built on the foundation of stylish, smart, value-driven living for all. Yes, we are a go-to for modern apartments, but we’re equally relevant for families upgrading to larger villas, professionals curating home offices, or entrepreneurs setting up Airbnb spaces.

    From space-saving essentials to expansive collections for living rooms, bedrooms, kitchens, bathrooms, and even gardens, our assortment is curated to inspire. Whether you’re looking for a minimalist Scandinavian vibe, a modern Majlis-inspired sofa, or smart storage solutions, Home Box provides aspirational style at honest prices. Our regional consistency comes from listening deeply to each market — adapting assortments, price ladders, and instore experiences, while keeping our brand promise universal: affordable style, without promotional gimmicks, 365 days a year.

    Your leadership has been crucial in positioning Home Box as a go-to destination for affordable home solutions. How do you balance cost-effectiveness with design innovation and material quality?

    We start by throwing away the trade-off. In traditional retail, there’s this outdated assumption: you can either have good design, or a good price. We don’t believe in “either-or.” We ask – why not both? 70% of our collections are designed in-house or in exclusive collaboration with trusted global partners. This gives us control over design, materials, and — importantly — costs. But we never cut corners where it matters. We are in the value segment, yes, but value doesn’t mean compromise. It means clarity. Our storage-rich bedroom sets, genuine marble and sintered stone dining ranges, and water-resistant collections reflect thoughtful value engineering. Products come with warranties of 2 to 10 years, ensuring customers feel secure in their choices.

    For short-term rentals or Airbnb hosts, we offer on-trend, high-utility furniture at multiple price points, making Home Box the go-to destination for setting up stylish spaces efficiently. Home Box offers a wide range of mattresses designed to suit different body types and sleep preferences, all backed by warranties ranging from 5 to 15 years. It’s part of our commitment to customers. Better Sleep-Smarter Prices

    “We believe in intelligent designs: furniture that bends, flexes, and works harder, like a hydraulic lift-up storage bed or a compact sofa that transforms your living room without overwhelming it.

    Ultimately, design isn’t about luxury labels — it’s about life-enhancing solutions. That’s where affordability and aspiration meet.”

    Space is fast becoming the new luxury. How is Home Box redefining the concept of ‘smart living spaces’ to meet the demands of modern, space-constrained urban homes?

    This is a subject close to my heart, because I’ve lived it. When I moved to Dubai years ago, I remember struggling to fit dreams into rented square feet. I had a foldable dining table, a shoe rack that doubled up as a side table, and cushions that worked harder than furniture. That experience never left me.

    Today, as cities grow taller and lives get busier, we are seeing a generational shift. Our customer doesn’t want more—they want meaningful. And that’s exactly where Home Box steps in. Today, many of our customers face similar realities. Urban homes are shrinking, but aspirations aren’t.

    That’s why we’ve championed the ‘Compact Living’ movement — offering everything from foldable dining tables, stackable chairs, hidden storage sofas, to kitchen and garden organisers.

    In select stores, we’ve created experience zones that simulate 25 sqm apartments — inspiring customers to live large in small spaces. We’re also seeing rising demand for multi-functional homeware — modular shelving, decorative yet practical storage, and space-saving kitchenware. For us, it’s not about selling products. “It’s about selling possibilities of decluttered, meaningful, and joyful living.”

    Home Box’s rapid growth in e-commerce, including becoming the highest searched home brand on marketplace, marks significant milestones. How do these developments reflect the brand’s commitment to changing customer behaviour and growth?

    Digital has always been part of our DNA — but today, it’s at the heart of how our customers discover, engage, and decide. Becoming UAE’s most-searched home brand on the marketplace reflects two things:

    1. Our agility in meeting modern shopping habits — convenience, speed, and seamless omnichannel experiences.
    2. The trust customers place in us for delivering style and value online.

    But it’s not just about transactions — it’s about trust. We’ve invested in rich content, express deliveries, flexible payments, world-class after-sales service and prominent digital-first launches. For compact-home dwellers, busy families, and younger audiences, we’re often their first stop — virtually. That’s why we continue to enhance mobile-first experiences, digital partnerships, and hyper-personalised recommendations. Our strategy is simple: be where the customer is. Whether you shop online or offline, Home Box ensures a cohesive, intuitive, and inspiring journey — blending technology with human warmth.

    What excites you most about Home Box’s future in shaping intuitive, space-smart living, and what lasting impact do you hope it leaves on how people emotionally connect with their homes, wellness and work?

    The future of Home Box is about empowering people to be ‘Home Proud’ — without breaking the bank. We envision homes that are not only stylish and functional but also emotionally uplifting. Homes that adapt to life’s changes — whether you’re setting up your first home, expanding to accommodate a family, or optimising a rental space.

    Our focus is threefold:

    • Expanding curated collections built around modern living & conscious materials.
    • Leveraging AI for smarter product curation & personalised customer journeys.
    • Reimagining store experiences that blend inspiration with practicality.

    But more than products, it’s the emotional connection we foster — helping customers feel seen, valued, and empowered in their home-making journey. If Home Box leaves behind a legacy, it will be this: We made the idea of a beautiful, intelligent home not a dream, but a reality, for millions across the region. We proved that affordability and aspiration are not opposites — they’re partners. We want ‘Home’ to feel like more than a place. “We want it to feel like a win for their heart, for their life, and for their wallet.”

    Continue Reading

    Cover Story

    Aquanow and the Future of Digital Finance: A Story of Infrastructure and Innovation

    Published

    on

    aquanow

    From a Canadian startup to a key player in the global financial evolution

    Bridging Two Worlds

    While many were retreating from crypto in 2018, three friends with deep roots in capital markets saw something others missed: the foundations of a new financial system taking shape. They founded Aquanow with a bold vision—to build the infrastructure connecting traditional markets with the digital asset frontier.

    “Before Aquanow, I was trading equities, focused on the intersection of technology and markets,” says CEO Phil Sham. “We saw early that crypto wasn’t a fad—it was a new asset class where the best parts of finance could be reimagined.”

    What sets Aquanow apart is the team’s ability to empathise with clients. “Coming from traditional finance gave us a unique perspective,” explains Sham. “We understood the stringent requirements financial institutions face—from regulatory compliance to risk management. But we were also immersed in blockchain’s innovative potential. This dual expertise allowed us to build bridges between these worlds in a way that pure crypto natives or traditional finance veterans couldn’t achieve alone.”

    From Liquidity Provider to Global Infrastructure

    Fast forward to 2025, and Aquanow has transformed into a leading financial infrastructure provider with over 120 employees, powering digital asset services for over 300 institutional clients across 50 countries and processing billions in monthly volume.

    Today, the company’s comprehensive service offerings are comprised of four essential building blocks:

    • Trade: Advanced trading infrastructure with deep liquidity pools and low-latency execution
    • Pay: Solutions that allow businesses to accept and process digital asset payments
    • Send: Secure and efficient cryptocurrency transfers across platforms and regions
    • Hold: Institutional-grade custody services ensuring maximum security and compliance

    This evolution has positioned Aquanow at the center of institutional crypto adoption—particularly in regions embracing digital asset innovation, like the Middle East.

    A Foundation of Trust

    “When a bank with millions of customers decides to offer crypto services, they’re essentially extending their trust to us,” explains Sham. “We take that responsibility incredibly seriously. Our systems are designed with multiple layers of redundancy, sophisticated security protocols, and rigorous testing methodologies familiar to any enterprise IT department.”

    Aquanow’s technology stack features advanced encryption, real-time monitoring systems, and advanced anomaly detection capabilities. The company maintains 99.99% uptime across its core services, with automated failover mechanisms that detect and respond to potential disruptions before they impact end users.

    “Compliance isn’t an afterthought for us—it’s built into our DNA,” Sham emphasizes. “From day one, we’ve designed our systems with regulatory requirements in mind, working closely with authorities across multiple jurisdictions to ensure our infrastructure meets or exceeds their standards.”

    This proactive approach has been particularly valuable in the Middle East, where authorities are crafting thoughtful frameworks to govern digital assets. Aquanow maintains a dedicated compliance team that continuously monitors regulatory developments worldwide, embedding controls directly into its infrastructure—from robust KYC/AML procedures to real-time transaction monitoring.

    The UAE: A Strategic Focus for Growth

    Among Aquanow’s global expansion efforts, the United Arab Emirates and wider MENA region have emerged as a particular focus. The region’s progressive regulatory environment and growing interest in digital assets have created fertile ground for innovation.

    “Around six years ago, we started expanding internationally, targeting markets with regulatory clarity and strong consumer demand. The UAE checked both boxes,” Sham notes. “I came here about four years ago to begin the licensing process, and since then, we’ve made significant progress.”

    That progress culminated in February 2024 when Aquanow received a comprehensive Virtual Asset Service Provider (VASP) license from Dubai’s Virtual Assets Regulatory Authority (VARA)—one of the most extensive awarded to a VASP in Dubai to date.

    “Dubai’s Virtual Assets Regulatory Authority has played a significant role,” Sham explains. “They’ve proactively created a responsible oversight framework that allows innovative crypto concepts to become a reality. That clarity and openness have made it easier for companies like ours to build here.”

    Powering Emirates NBD’s Crypto Journey

    Perhaps the clearest sign of Aquanow’s growing influence is its landmark partnership with Emirates NBD, one of the Middle East’s largest banking groups with approximately $271 billion in assets.

    Announced in early 2025, the collaboration enables Emirates NBD’s digital bank, Liv, to offer cryptocurrency trading through its Liv X mobile app—bringing digital asset access to a broad retail audience via a trusted banking platform.

    “This partnership enables millions of users to buy and sell crypto like they access other financial services,” says Sham. “With that infrastructure in place, we can start layering on more services—tokenization, payments, cross-border transfers—all the things that blockchain promises but requires a solid foundation to deliver.”

    What makes this collaboration particularly significant is Emirates NBD’s century-long history of serving customers in the region. The bank has spent decades building trust with its client base—trust that it’s now extending to digital assets through Aquanow’s infrastructure.

    “When we partner with institutions like Emirates NBD, we recognize that they’re entrusting us with relationships they’ve cultivated over generations,” explains Sham. “That’s a profound responsibility. Our infrastructure has to be absolutely bulletproof, because we’re not just supporting a new product—we’re supporting the bank’s reputation and the trust their customers place in them.”

    Enabling Crypto Payments in the UAE

    While trading is often the first step for institutions entering the digital asset space, Aquanow’s work increasingly focuses on other sources of utility. In February 2025, the company partnered with Hubpay—a leading UAE-based cross-border payments platform—to launch the country’s first fully regulated crypto payment gateway tailored for businesses and SMEs.

    The solution enables merchants across industries to accept cryptocurrency alongside traditional fiat, while addressing a major barrier to adoption: volatility.

    “Volatility has always been a core concern for businesses considering crypto,” says Sham. “The key is giving them flexibility. Most of our clients aren’t trying to speculate—they want to offer customers the option to pay in digital assets while managing their treasury in fiat.”

    Aquanow’s infrastructure supports instant conversion, allowing merchants to settle in either crypto or fiat at the point of transaction. “For example, a real estate developer in Dubai might accept USDC for a property but settle in AED,” Sham explains. “Our job is to remove exchange rate risk and operational friction so businesses can focus on what they do best.”

    The Collaboration Ethos

    Aquanow operates on the belief that advancing financial services requires close collaboration with existing institutions. The goal is to expand their capabilities while maintaining the trust they’ve built over decades.

    “We don’t see ourselves as disrupting traditional finance,” Sham explains. “We see ourselves as enhancing it—providing infrastructure that allows institutions to embrace new technology while staying true to their core values.”

    This mindset shapes how Aquanow approaches partnerships. Instead of imposing a one-size-fits-all solution, the team collaborates with each partner to understand their unique needs, constraints, and goals.

    “Every institution we work with has its own history, client base, and strategy,” says Sham. “Our role is to provide flexible infrastructure that adapts to their context—not the other way around.”

    That same spirit carries through to regulatory engagement. Aquanow works closely with policymakers across jurisdictions, sharing insights to help shape clear, workable frameworks for digital assets, while accounting for regional nuance.

    Expanding Access
    As Aquanow expands in the Middle East, CEO Phil Sham sees the company’s role as foundational: enabling access, liquidity, and movement across the digital asset economy.

    “At its core, crypto is about distribution,” he says. “People need the ability to on-ramp and off-ramp between fiat and crypto. Once that’s solved, everything else—from tokenized assets to borderless payments—becomes possible.”

    This vision aligns with the UAE’s ambition to become a global hub for digital finance. Regulatory clarity and rising institutional interest have created a fertile environment—one Aquanow is helping to catalyze.

    “Every time a traditional distributor enters the space, they bring thousands—sometimes millions—of users with them,” Sham notes. “That’s where the network effects start. If a fintech in the UAE enables crypto trading and one in the Philippines does the same, we can power remittances between them.”

    With large expatriate populations relying on cross-border transfers, the impact is tangible. By reducing cost and complexity, Aquanow’s infrastructure aims to lower friction and expand access to financial services across the region.

    The Invisible Infrastructure

    As Aquanow continues to expand, the company is guided by a somewhat counterintuitive measure of success: invisibility. The most effective infrastructure, in Aquanow’s view, is infrastructure that users don’t even notice—technology that works so seamlessly that it fades into the background.

    “Our ultimate goal is to make the underlying complexity of blockchain technology invisible to end users,” explains Sham. “When someone sends money to family overseas, they shouldn’t need to understand blockchain consensus mechanisms. They should just know that the money arrived instantly, at minimal cost, and with complete security.”

    This philosophy shapes how Aquanow designs its solutions. The company focuses relentlessly on user experience, working with its institutional partners to create interfaces that feel familiar and intuitive, even as they leverage the revolutionary capabilities of blockchain technology.

    “Traditional fintech wallets and crypto wallets are converging,” Sham observes. “In the future, people won’t need to know they’re using crypto to send money—they’ll just know it works. That’s the direction we’re heading in.”

    A Foundation for the Future

    Aquanow, once a startup navigating difficult market conditions, has proven its long-term commitment to reshaping financial infrastructure. Through the development of enterprise-grade technology, embedded compliance, and deep institutional collaboration, the company has positioned itself as a key enabler of financial innovation—particularly in markets like the UAE, where trust and transformation go hand in hand.

    “The businesses that succeed will be those that move early, build the right partnerships, and stay agile as the regulatory and technological landscape evolves,” says Sham. “We’re proud to provide the infrastructure that makes that possible—secure, compliant systems that let institutions explore digital assets without compromising their core values.”

    As the UAE cements its role as a global digital asset hub, Aquanow is helping to turn ambition into execution—bridging the gap between today’s financial system and tomorrow’s possibilities.

    Continue Reading

    Cover Story

    From Insight to Impact Qlik’s Vision for the Future of Data and AI

    Published

    on

    QLIK

    As data becomes the lifeblood of modern organizations, Qlik’s agnostic platform spanning data integration, quality, analytics, and AI/ML enables enterprises to make smarter, faster decisions, no matter where their data resides. We spoke with James Fisher, Chief Strategy Officer at Qlik, about how the company is helping businesses unlock AI’s full potential globally, while deepening its commitment to the UAE with the launch of Qlik Cloud on AWS bringing speed, sovereignty, and strategic growth to the region.

    You’ve been in the industry for over 30 years. What is it about this moment in data and AI that really excites you, especially here in the UAE?

    I’ve been in the industry for over 30 years, started out at PwC, spent nearly a decade at SAP, and then joined Qlik. Honestly, I’ve never seen a more exciting time for data, analytics, and AI. The pace of innovation is incredible, and what really stands out is how committed governments and organizations— especially in the UAE—are to tapping into AI’s full potential. From big public initiatives to a thriving startup scene, there’s real momentum, and Qlik is right at the center of it all.

    You wear many hats at Qlik—what does a typical day look like for you?

    My role is about making sure our customers get real value from their data—using analytics and AI to drive meaningful outcomes. As Chief Strategy Officer, I help shape Qlik’s vision, build the right partnerships, and steer our growth strategy across areas like products, M&A, and even broader priorities like sustainability and diversity. I also spend a lot of time keeping up with market trends. It’s a busy role, but what I enjoy most is how cross-functional it is—it lets me connect innovation with real business needs.

    Qlik’s mission is to help customers ‘do data differently.’ Can you unpack what that means in practice—and how your strategy role helps turn that vision into impact?

    Our mission is to help customers get the most out of their data to tackle big, real-world challenges. When we say, ‘do data differently,’ we mean rethinking how data—structured or unstructured—is accessed and used, wherever it lives. On the strategy side, I work closely with our product teams to stay ahead of market trends, and with our services and customer success teams to ensure we’re truly partnering with clients. And that collaboration mindset is something I truly value—it makes Qlik feel like a trusted advisor, not just a vendor.

    How do you ensure that your global capabilities align with the specific needs of markets like the UAE?

    For Qlik, adaptability is key. We really focus on listening— whether it’s to our customers, partners, or the broader market. In the UAE, we’ve been active for years and have a solid customer base, which gives us valuable insights into regional needs. We also set up a global AI Council, including a member based here, who works closely with local companies and government entities. This helps us adapt our global strengths to deliver real, local value. It’s not just about the product—it’s about how we approach the market, offer training, and engage with the community to reflect local nuances.

    With major shifts happening in analytics and data integration, particularly the surge in AI investments in regions like the UAE, how has Qlik evolved its technology to stay ahead of the curve?

    Qlik has been in this space for over 30 years. From the beginning, it was about helping customers turn questions into insights by pairing human curiosity with machine intelligence. That is essentially an AI problem—and it has been core to our platform since day one. Over time, we’ve evolved our technology to be cloud-native on AWS, expanded our data integration capabilities, and made it easier for everyone in an organization, not just analysts, to access insights and take action. In markets like the UAE, where AI investment is booming, we’re in a great position to support that momentum. A key part of our strategy has been democratizing data access so that teams across all departments—sales, marketing, HR, finance, and more—can leverage it, not just analysts.

    How does Qlik ensure it supports each organization’s unique data and AI journey without disrupting what’s already in place?

    Our approach is simple—we’re here to enable, not disrupt. Every organization is on a different path with different needs, whether that’s industry-specific, company size, or their own pace of digital adoption. That’s why flexibility and openness are a big part of how we operate. We don’t ask customers to start over—we work with what they already have and help them get more out of it. A great example is in highly regulated sectors, where security and hybrid environments are a must. We meet them where they are, and build from there. That’s how we earn trust and become long-term partners.

    Organizations are juggling data across cloud, on-prem, and even the edge—how does Qlik stay flexible enough to handle all that?

    Data today is vast and varied. For years, most analytics solutions focused only on structured data; but about 80% of an organization’s data is unstructured. At Qlik, we do both. Our platform allows us to reach data wherever it is—in cloud apps, in on-prem systems, or even at the edge. That openness allows us to solve real-world problems, not just run analytics in silos. And we are not limited by any single cloud provider. Customers can choose what works best for them—AWS, Azure, Google Cloud—and we will be right there with them.

    As someone steering strategy at a data and AI company, how do you personally approach using data to guide big decisions—and what advice would you give to leaders trying to cut through the AI hype?

    As Chief Strategy Officer, I see data as the lifeblood of any organization, it’s behind every smart decision we make. At Qlik, we use our own analytics and AI technology to shape our strategies. We build a team with the capability to understand what problems we want to address the right use cases we want to drive, and what data we need to get there—and then making sure we can actually access that data. My biggest piece of advice? Don’t get swept up in the AI hype. Start with a real business problem. Then ask: what data will help me solve this, and how do I get it? Strategy isn’t something you set and forget. The best strategy leaders are the ones who stay humble, curious, and ready to pivot.

    What recent launch or initiative is Qlik most excited about in the UAE?

    We are announcing the availability of Qlik Cloud on AWS in the UAE. This is a big milestone. It enables innovation and AI-driven value while ensuring robust data sovereignty— customer data stays within the country’s borders. It also boosts performance and latency for applications running locally. This is a major step in helping our clients generate real-time insights and act on them with confidence.

    What long-term plans does Qlik have for the region?

    We are here for the long run. We are often asked, “Where will Qlik be in five years?” And the answer is simple, we will be right here, growing with our customers. We are expanding our partner network, building up our regional team, and investing in training and enablement. We have only just scratched the surface of what AI can offer, and we are committed to helping customers realize that potential through long-term partnerships. As the region continues its digital transformation, we want to be a steady, trusted enabler—helping organizations turn complexity into clarity.

    Continue Reading

    Trending

    Please enable JavaScript in your browser to complete this form.

    Copyright © 2023 | The Integrator