Hospitality News
Almosafer’s CEO Shares the Company’s Evolution from Hotel Booking Platform to a Comprehensive Omnichannel Travel Agency
The Integrator had an exclusive interview with Muzzammil Ahussain, CEO, Almosafer. He sheds light on how the company started and transformed into one of the largest omnichannel travel agency of the Middle East.
What was the main idea behind starting Almosafer?
Almosafer, part of Seera Group, was founded in 2013 with the original intention of creating a travel booking platform for Saudis focused specifically on hotel reservations. As time went on, we experienced significant growth and Almosafer was transformed into a fully-fledged omnichannel travel agency for the Middle East. I have since overseen the amalgamation of all of Seera Group’s travel businesses under the Almosafer umbrella. These businesses include Almosafer, Almosafer Business, Discover Saudi, and Mawasim.
How does Almosafer differentiate itself from other travel brands in the Middle East?
Almosafer stands out in the Middle East market due to our comprehensive suite of products and services, covering the entire travel spectrum from religious tourism to leisure tourism in Saudi Arabia. We also cater to business, corporate, and government travel needs, in addition to our strength in consumer travel. What sets us apart is that all these services are integrated into a single platform, utilizing the same technology and data. This centralized sourcing approach enables us to provide a unique and seamless set of services for the entire travel ecosystem.
Can you give a brief about the four main areas that Almosafer deals with?
We are the Middle East’s leading travel company, catering to every travel vertical. There are four businesses under the Almosafer umbrella.
- Mawasim, which focuses on religious travel, specifically Hajj and Umrah into the Kingdom of Saudi Arabia. We collaborate with agents globally, particularly in key markets like Indonesia, Pakistan, Malaysia, Singapore, Europe, and the US. Our aim is to provide B2B packages to these agents, which they can offer to their customers.
- Discover Saudi, which caters to inbound leisure tourism. We offer packages, tours, and operations for B2B international agents, covering all of Saudi Arabia. This includes popular destinations like AlUla and the Red Sea, among others.
- Almosafer Business, which specializes in corporate and government travel within Saudi Arabia. We work closely with government and corporate agencies to meet their travel needs and provide tailored solutions.
- Almosafer, our largest segment that is consumer travel, which includes B2C services through our mobile application, website, WhatsApp, and call center operations. We cater to consumer travel demands not only in Saudi Arabia but also in the rest of the GCC region.
Can you elaborate a little on the Almosafer Concierge that is your luxury travel service, how it caters to VIP and high-end clients?
Almosafer Concierge is an exclusive, invitation-only program that offers tailored luxury trips for VIP and high-end clients. We have established special partnerships and access for our guests at renowned luxury hotels such as Four Seasons and Marriott. Our team, largely comprised of Saudi professionals, understands the preferences and expectations of Saudi travelers. We also have international experts supporting us in delivering exceptional service. In addition to our invitation-only program, we offer a concierge planning service, allowing individuals to access our concierge services through a one-time fee.
What are the company’s future plans?
We have ambitious plans for the future. In 2023 alone, we are targeting 40 to 50% growth. We are excited about our non-binding terms agreement with the Public Investment Fund (PIF), signed in September 2022, that we aim to close in the near future. This agreement is expected to provide us with further growth opportunities. As a company, we remain committed to investing in tourism and technology for Saudi Arabia and the wider region, continually striving to enhance our offerings and services.
Hospitality
Orange Hub Unveils Flagship Family Entertainment Center at WTC Mall, Abu Dhabi
Orange Hub, the high-energy entertainment concept by IdeaCrate, proudly announces the grand opening of its fifth UAE center—and third in Abu Dhabi—at WTC Mall. This flagship venue cements Orange Hub’s position as a rising leader in the UAE’s family entertainment sector, bringing a new era of immersive fun, adrenaline-filled games, and elevated dining to the heart of downtown Abu Dhabi.
Located in a central, high-traffic hub, Orange Hub WTC Mall introduces next-generation attractions not seen in other branches, including a four-lane interactive bowling alley, a state-of-the-art Laser Tag Avenue, a motion-sensitive Pixel Floor Game, and a giant volcano slide in the expanded soft play area. Families, teens, and young adults can also enjoy an expansive arcade and carnival games with high-value redemption rewards.
For the first time, Orange Hub debuts a fully reimagined Orange Café, offering an elevated dining experience with a robust menu designed for comfort, variety, and style—perfect for families and youth looking for the ultimate hangout.
Signature weekly promotions return, including:
- Hi5 Tuesday: AED 5 games (select games, excluding bowling and laser tag)
- Half Price Thursday: 50% off blue reader games
- Double Dirham Friday: Double credit on spend
Shifa Yusuffali, CEO of IdeaCrate said: “Our mission is to create a next-generation family entertainment center where thrill meets play and every visit feels like a win. With cutting-edge attractions, immersive games, and our signature ‘Play. Win. Feast. Repeat.’ experience, Orange Hub is designed for kids, teens, and families to come together, have fun, and make lasting memories—all under one vibrant roof.”

Orange Hub at WTC Mall is now open and ready to welcome families, youth, and anyone seeking the best in urban leisure culture. Whether it’s a birthday celebration, a casual outing, or a new spot to feast and play, Orange Hub promises a rewarding experience for all.
Hospitality
RIVA BEACH CLUB WELCOMES THE FESTIVE SEASON WITH UNFORGETTABLE BEACHFRONT EVENTS AND EXCLUSIVE OFFERS
The festive season in Dubai is here, and there’s no better place to embrace the celebrations than Riva Beach Club on Palm Jumeirah. Blending golden sands, turquoise waters, and a relaxed spirit, Riva is turning up the fun with a sparkling lineup of events, from weekly experiences to Christmas and New Year’s Eve celebrations. Early bird offers are available until 10 November 2025 – because who doesn’t love a good discount?
Christmas Day Brunch – Celebrate in True Riva Style
Gather your loved ones for a spectacular Christmas feast that blends beachside charm with festive cheer. Indulge in an unlimited buffet of holiday classics and sweet treats, all paired with free-flowing drinks and live entertainment. Little ones will be thrilled with the dedicated kids’ fun zone and crafts, while adults can toast the day with complimentary wine on arrival.
For those looking to welcome 2026 in style, the New Year’s Eve Celebration promises a vibrant beachfront evening with panoramic skyline views, live music, festive décor, and free-flowing drinks under the stars. It’s the ultimate way to ring in the New Year with friends and family right on the sand!
In addition to its festive offerings, Riva Beach Club continues to host a variety of weekly experiences designed for every guest.
UAE Resident Offer (Every Monday): Start the week with sunshine and flavour. Residents enjoy 50% off the à la carte menu, perfect for a midweek pause with Mediterranean favourites and waterfront vibes.
Mankind Tuesdays (Every Tuesday): Turn a regular Tuesday into an adventure. Men get full beach and pool access, curated dining, up to 50% off water sports rentals with Ignite Water Sports, and 30% off at Kalm Grooming Salon – all for AED 99 per person. Paddleboards, kayaks, and e-foils bring adrenaline and fun, making it the ultimate weekday escape.
The Great Family Weekend (Saturday & Sunday): Weekends just got better. Families can enjoy pool and beach access, curated dining, and kids’ entertainment. The package is AED 399 for two adults and AED 99 per child, with night swim access until 10 PM, because the fun shouldn’t stop when the sun goes down.
Located along Palm Jumeirah’s scenic coastline, Riva Beach Club continues to define the city’s beach lifestyle. With Mediterranean-inspired cuisine, relaxed energy, and stunning views, it remains a favourite destination to celebrate, dine, and unwind for all ages.
Hospitality
CELEBRATE THE MAGIC OF THE SEASON AT VOCO BONNINGTON DUBAI
‘Tis the season to sparkle and voco Bonnington Dubai is wrapping up the year with a line-up of festive feasts and celebrations that promise to make this holiday season your most memorable yet. From lavish brunches and glittering gala dinners to gourmet takeaways that bring the magic home, every moment at voco Bonnington is designed to be merry, bright and full of flavour!
Festive Takeaways – A Feast to Remember (with a 20% Early Bird Offer!)
Why cook when you can celebrate? This year, voco Bonnington Dubai is serving up the ultimate festive feast to enjoy in the comfort of your own home. Choose between a succulent roast turkey with all the trimmings (AED 849) or a perfectly cooked roast beef with Yorkshire pudding and rich gravy (AED 549) – both crafted by the hotel’s culinary team to perfection.
Make it extra jolly with the Early Bird 20% discount on all takeaway orders placed before 10th December – the perfect excuse to start celebrating early!
Christmas Day Brunch at The Cavendish Restaurant
Unwrap joy this Christmas Day with a spectacular international buffet spread, live entertainment, and a festive atmosphere that feels like home – only better. Whether you’re toasting with bubbles or keeping it family-style, The Cavendish sets the scene for a day of good food, great company and endless cheer.
New Year’s Eve Gala Dinner – Countdown in Style
Say goodbye to 2025 and welcome 2026 with an evening to remember at The Cavendish. Enjoy a decadent international buffet, live entertainment, and the perfect setting to toast to new beginnings as the clock strikes midnight.
Festive Group Bookings – Gather, Feast, and Celebrate Together
Whether it’s an office party or a year-end get-together with friends, The Cavendish Restaurant is the perfect spot for festive group celebrations. Enjoy a specially curated menu starting from AED 149 per person (minimum 20 guests) and raise a glass to togetherness in true voco style.
This season, let voco Bonnington Dubai take care of the details so you can focus on what really matters — celebrating with the people you love, in a place where every moment feels special.
-
Tech News1 year agoDenodo Bolsters Executive Team by Hiring Christophe Culine as its Chief Revenue Officer
-
VAR7 months agoMicrosoft Launches New Surface Copilot+ PCs for Business
-
Tech Interviews2 years agoNavigating the Cybersecurity Landscape in Hybrid Work Environments
-
Tech News4 months agoNothing Launches flagship Nothing Phone (3) and Headphone (1) in theme with the Iconic Museum of the Future in Dubai
-
Tech News2 years agoBrighton College Abu Dhabi and Brighton College Al Ain Donate 954 IT Devices in Support of ‘Donate Your Own Device’ Campaign
-
Editorial11 months agoCelebrating UAE National Day: A Legacy of Leadership and Technological Innovation
-
VAR1 year agoSamsung Galaxy Z Fold6 vs Google Pixel 9 Pro Fold: Clash Of The Folding Phenoms
-
Cover Story8 months agoUnifonic Leading the Future of AI-Driven Customer Engagement


