Hospitality
Every moment spent is nothing short of extraordinary
Integrator Media had an exclusive interview with Hany Ahmed, General Manager, DoubleTree by Hilton – Business Bay
Quote: “Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others.” -Jack Welch.
How do Hilton’s global initiatives and values reflect in the day-to-day operations and culture at DoubleTree Dubai – Business Bay?
At DoubleTree by Hilton, we epitomize the essence of warm hospitality and exceptional service, seamlessly integrating Hilton’s global initiatives and values into our day-to-day operations and culture at DoubleTree Dubai – Business Bay.
From the instant guests arrive, they are welcomed with our signature warm DoubleTree chocolate chip cookie, a delightful gesture that symbolizes our dedication to providing a heartfelt welcome and creating memorable experiences. This simple yet heartfelt gesture brings a smile to guests’ faces, offering comfort and nostalgia akin to cherished childhood memories of homemade treats.
Hilton’s global initiatives, including Travel with Purpose, the Hilton Honors loyalty program, and our Commitment to Sustainability through Hilton’s Environmental, Social, and Governance (ESG) program, are seamlessly integrated into our operations at DoubleTree Dubai – Business Bay. For instance, pioneering initiatives such as installing solar panels and eliminating plastic and bottled water demonstrate our commitment to environmental stewardship and responsible hospitality, in line with our pledge to reduce carbon emissions by 50% by 2025.
In essence, at DoubleTree by Hilton, we endeavor to create an atmosphere of genuine care and connection, where every guest is welcomed with open arms, and every interaction leaves a lasting impression.
In light of the global shifts in travel and hospitality, what adaptations have you found most crucial in maintaining high standards of service?
In response to the evolving landscape of travel and hospitality, DoubleTree by Hilton Business Bay in Dubai has implemented several crucial adaptations to uphold our commitment to exceptional service while prioritizing guest safety and satisfaction.
We’ve invested in upgrading our hotel facilities with the renovation of our gym with state-of-the-art equipment, and to provide diverse and memorable experiences for our guests. With the diverse guests we receive, we have introduced new F&B offerings including a modern Indian resto-bar launched in 2022 and thematic nights like Malaysian Nights, Fresh Catch Night in My Square, and Sunday Brunch, Sip n Paint in Republic.
We’ve also introduced contactless check-in and checkout options, as well as digital key technology, to enhance convenience and efficiency while prioritizing guest well-being. For business travelers, and official meetings, we offer advanced audio/visual setup with our hybrid meeting setups.
In essence, at DoubleTree by Hilton Business Bay, we remain dedicated to providing unparalleled service and memorable experiences for our guests, adapting to global shifts in travel and hospitality while upholding the values that define our brand.
How does DoubleTree blend Dubai’s rich culture with modern hospitality?
At DoubleTree by Hilton Business Bay in Dubai, we ingeniously blend the city’s rich cultural tapestry with modern hospitality, creating an unforgettable experience for our guests. Dubai’s vibrant culture is a fusion of tradition and innovation, a concept we wholeheartedly embrace. As the sole hotel within Bay Square, our exterior architecture seamlessly integrates with the area’s distinctive design, reflecting Dubai’s dynamic essence.
Our design concept draws inspiration from the Oud, a traditional Arabic musical instrument. This motif echoes throughout the hotel, from the lobby to the rooms and meeting spaces, with elements such as colors and architectural details evoking the essence of this cherished instrument. Upon arrival, guests are greeted with authentic Arabic hospitality, symbolized by our traditional offering of dates and Arabic coffee. This gesture serves as a heartfelt welcome, immersing guests in the cultural fabric of Dubai from the moment they step foot in our hotel. The aroma of Arabic perfume further enhances the sensory experience, evoking the ambiance of traditional Arabian homes.
How does DoubleTree make a big hotel feel personal for each guest?
At DoubleTree by Hilton Business Bay, we cater to a diverse array of guests, including business travelers, meeting planners, leisure travelers, and families seeking to explore Dubai’s attractions. Situated at a prime location in the heart of Dubai’s bustling hub, we anticipate and meet the unique needs of each guest, offering seamless experiences such as paperless check-in and engaging interactions to ensure their stay is exactly what they desire. Despite being a medium-sized hotel with 238 rooms, our commitment to personalized service is unwavering. We prioritize making every guest feel personally cared for, valued, and respected through various tailored strategies.
Feedback is crucial to us; we actively seek input during their stay to continually enhance our services. Whether guests seek control over their schedule, assistance with event planning, or simply want to enjoy family moments, we tailor our offerings accordingly. Our dedicated team collaborates closely to curate personalized experiences, including excursions and family-friendly amenities, ensuring every stay is unforgettable.
Above all, we embrace empathy and understanding in hospitality. Our team members are trained to attentively listen to guests’ needs and concerns, responding with genuine care and compassion. By fostering a culture of empathy, we ensure that every guest feels seen, heard, and valued throughout their stay, leaving them with meaningful and memorable experiences that resonate long after they depart.
What’s the one word you hope guests use to describe their stay at DoubleTree, and why?
Best. Why? Because it encapsulates everything we aim to achieve during their stay. From the moment they step through our doors, our team, driven by Hilton values and professionalism, works tirelessly to ensure each guest’s experience surpasses expectations.
Our dedication to providing the best experience means that every interaction is infused with warmth and genuine care, making our guests feel like part of the Hilton family. This sense of belonging extends to every aspect of their stay, from the comfort of their rooms to the delightful culinary offerings at our restaurants.
At DoubleTree Business Bay, we believe that the true measure of a successful stay lies in the memories it leaves behind. We want our guests to depart with a sense of fulfillment, eager to return and share their unforgettable experiences with others. “Best Stay. Best Team. Best Food. Best Service. Best Trip. Best People. Best Experience. Best Hotel. ” This captures the essence of our commitment to excellence, ensuring that every stay with us is truly exceptional.
Hospitality
JAMAICA REDEFINES THE SPRING RESET WITH ISLAND ENERGY AND CULTURE

As travellers look to reset and recharge this spring, Jamaica is emerging as one of the season’s most compelling long-haul destinations, offering a rare balance of energy, restoration and cultural immersion. As UK travellers increasingly seek purpose-led escapes, from Skyscanner’s “passion-led” travel to British Airways Holidays’ growing focus on wellness and “neurosurfing”, Jamaica delivers a reset that goes beyond relaxation, reconnecting visitors with rhythm, nature and a slower pace of living.
That sense of re-energising begins with the island’s most dynamic cultural moment. Carnival in Jamaica (8–14 April) transforms Kingston into a high-energy celebration of music, movement and connection. A packed programme of soca-fuelled fetes, beach parties and road marches led by bands including Xodus, GenXS, Yard Mas and Bacchanal draws tens of thousands of revellers each year. For many travellers, it’s not just a festival but a full reset of mood and mindset. Those looking to immerse themselves without the logistical complexity can opt for Carnival band packages, which bundle costumes, food and drinks access, and concierge-style support on parade day.
Beyond the energy of Carnival, Jamaica invites visitors to reset through flavour and ritual. This begins at Boston Bay, widely regarded as the birthplace of jerk, where meat is slow-smoked over pimento wood in a method that is as much about tradition as taste. Across the island, that same authenticity carries through to roadside cookshops and refined dining alike, while Jamaica’s rum heritage can be explored through intimate tastings and local bars that showcase the island’s long-standing distilling craft. For something truly off-grid, The Pelican Bar, set on a sandbar off the south coast and reached only by boat, delivers a stripped-back, toes-in-the-water escape that captures the essence of switching off.
In Jamaica, wellness is rooted in nature, inviting travellers to slow down and reset at their own pace. In the Blue Mountains, mist-covered trails and sunrise hikes create space to recalibrate both physically and mentally, often followed by tastings of the region’s renowned coffee, enjoyed overlooking the peaks where it is grown.
That connection to nature continues across the island, from the Blue Hole Mineral Spring in Westmoreland, where traditional mud treatments take place within a limestone cavern, to bamboo rafting along the Martha Brae River in Falmouth, near Montego Bay — a slow, meditative journey through lush tropical greenery that invites travellers to fully switch off.
At the resort level, this philosophy is evolving into more personalised, immersive wellness experiences. At Jamaica Inn in Ocho Rios, a signature “farm-to-skin” ritual invites guests to forage fresh botanicals from on-site gardens before incorporating them into bespoke spa treatments. Elsewhere, resorts across the island are reimagining the traditional spa model, introducing open-air treatments, holistic therapies and nature-led rituals designed for genuine restoration.
With temperatures averaging around 29°C, long hours of sunshine and one of the most vibrant cultural calendars of the year, spring offers a natural moment to pause, reset and re-engage. In Jamaica, that reset comes effortlessly, shaped by music, nature and a rhythm of life that stays with visitors long after they leave.
Hospitality
SIX & SIX PRIVATE ISLANDS TO OPEN SIX DISTINCT RESORTS IN THE MALDIVES OVER SIX YEARS

SIX & SIX PRIVATE ISLANDS introduces a new philosophy of island hospitality. Co-founder and CEO Laith Pharaon, a seasoned hotelier and investor, launched the company in 2024 with a bold, lifestyle-led vision. Over the next six years, the brand will unveil six individually designed private island resorts each a distinct destination shaped by a shared ethos: presence, authenticity, and meaningful connection. The journey begins in 2026 with RAH GILI MALDIVES and DON MAAGA MALDIVES, both located in the South Malé Atoll, just a short speedboat ride from Velana International Airport.
Rather than follow the tropes of luxury hospitality, SIX & SIX recentres the guest experience around presence — removing noise to make space for something deeper. Guests are given the freedom to design their own journey, supported by wellness specialists, creative thinkers, and cultural experiences tailored to how they wish to feel — not just what they wish to do.
“SIX & SIX is about giving guests the most meaningful luxuries: time, space, and the freedom to just be,” says Laith Pharaon. “We’re not interested in replicating what already exists. This is about reimagining what luxury in the Maldives can feel like — intuitive, intentional, and personal.”
A Culture Rooted in the People of the Islands
At the heart of the brand’s culture is a philosophy drawn from the Maldives itself known as Rayyithun, meaning People of the Islands in Dhivehi. This is more than a concept. It is a living rhythm that shapes how each island is built, led, and experienced. From the fishermen who bring the day’s catch, to the builders who carve each space by hand, to the drummers who carry the island’s pulse — the Rayyithun are the quiet architects of island life.
Their presence flows through every SIX & SIX resort in its design language, cultural programme, and approach to care. This is most clearly embodied in the Edhurun programme, a reimagining of the traditional butler. Edhurun, meaning mentor, reflects a form of service that is intuitive, respectful, and grounded in care. But more than that, the Edhurun are storytellers — guardians of island knowledge who bring depth and meaning to the guest journey through quiet narrative, ritual, and presence.
Introducing the First Two Islands
RAH GILI MALDIVES — opening February 2026 — is located beside a protected dolphin sanctuary. With 74 villas, including 37 overwater, the resort blends bold design with whimsical details and vibrant social spaces. It is the first island to fully express the Rayyithun philosophy — a story-led destination where stillness, culture, and connection converge.
DON MAAGA MALDIVES, launching in late 2026, is the brand’s ultra-luxury flagship. Featuring the signature TERRA∞ beach villas and AETHR∞ overwater villas — some exceeding 1,500 sqm — it offers unapologetic scale paired with architectural restraint. Select villas feature both saltwater and freshwater pools, alongside open courtyards, semi-precious inlays, and serene private zones crafted for deep restoration. The island also introduces HIRIGAA, an invitation-only private island for full-island takeovers.
“Each island stands on its own — with its own energy, its own soul,” says Marc Gussing, SIX & SIX PRIVATE ISLANDS Director of Operations. “What unites them is not uniformity, but intention. Our role is to protect that individuality while shaping a guest experience that feels grounded, generous, and quietly unforgettable.”
SIX & SIX PRIVATE RESIDENCES
SIX & SIX PRIVATE RESIDENCES are a natural extension of the brand’s philosophy — offering a way to return not just for a season, but for a lifetime. Available across every island, beginning with RAH GILI and DON MAAGA, these residences invite individuals and families to become part of the island’s rhythm — not as guests, but as stewards of place. With access to all resort experiences, services, and cultural programming, each residence is shaped for those who seek continuity, presence, and a deeper sense of belonging within the SIX & SIX constellation.
Designed for Conscious Living
Every SIX & SIX resort is conceived with purpose — from design and storytelling to sustainability and social impact. The brand is pursuing EarthCheck certification for each island, integrating solar power, zero single-use plastics, desalination with in-house bottling, and regenerative marine conservation. A strong focus is placed on community partnerships, local materials, and guest education — all embedded into the operating rhythm from day one.
Hospitality
RADISSON BLU HOTEL DUBAI DEIRA CREEK WELCOMES EASTER WITH A WEEKEND OF SEAFOOD FEASTS, FAMILY BRUNCHES AND FESTIVE CELEBRATIONS

Overlooking the historic waters of Dubai Creek, the iconic Radisson Blu Hotel Dubai Deira Creek invites guests to mark the Easter weekend with a lively programme of dining experiences, family entertainment and seasonal flavours across its celebrated collection of restaurants. A long-standing landmark in Traditional Dubai, the hotel is renowned for its diverse culinary venues, warm service and relaxed waterfront atmosphere, making it the perfect setting for gathering with family and friends during the spring holiday.
Friday 3 April – Easter Bucket List Night at Fish Market
The festivities begin on Friday evening at the legendary Fish Market, a restaurant famous for its market-style concept and bold, authentic seafood flavours. From 7 p.m. to 11 p.m., guests are invited to tick a must-try experience off their bucket list with a special Easter Friday offer.
Diners can indulge in generously filled seafood buckets prepared with the restaurant’s signature marinades and spices, served fresh from the kitchen with unlimited rice and refreshing iced tea. The offer is priced at AED 99 for a bucket for one to two guests, or AED 149 for a large bucket ideal for two to three guests, creating a relaxed, sociable dining experience perfect for the start of the Easter weekend. With its lively open-kitchen atmosphere and views over the creek, Fish Market promises a vibrant evening filled with flavour, aroma and tradition.
Saturday 4 April – Greenhouse Social Easter Brunch & Egg Hunt
Easter celebrations continue Saturday afternoon, where the much-loved Greenhouse Social brunch takes on a festive seasonal twist from 1 p.m. to 4 p.m. Set in a bright, garden-inspired space filled with natural light, the brunch offers a generous spread of international favourites, live cooking stations and comforting classics, all served in a relaxed and family-friendly setting.
Adding to the joyful atmosphere, younger guests are invited to take part in a cheerful Easter egg hunt, bringing excitement and laughter to the afternoon while parents enjoy the leisurely brunch experience. The Easter edition of Greenhouse Social Brunch is available at AED 199 with soft beverages, or AED 345 including a three-hour house beverages’ package, making it an ideal way for families to come together and celebrate the season.
Sunday 5 April – Easter Sunday Seafood Brunch with Minato & Fish Market
The weekend concludes with a special Easter Sunday brunch on 5 April from 12 p.m. to 4 p.m., combining the culinary expertise of Minato and Fish Market for a feast inspired by the flavours of the sea.
Guests can enjoy an abundant selection of freshly prepared sushi, sashimi and premium seafood, alongside hot specialities and signature dishes crafted by the chefs of both restaurants. The brunch brings together the precision of Japanese cuisine with the freshness and bold seasoning of coastal cooking, creating a dining experience designed for sharing and celebrating.
Priced at AED 199 for the soft beverages’ package and AED 99 for children, the Easter Sunday brunch offers a welcoming setting for families and friends to gather, relax and enjoy the holiday over an indulgent spread in one of Dubai’s most historic dining destinations.
From lively seafood nights to family brunches and festive activities, Radisson Blu Hotel Dubai Deira Creek offers a complete Easter weekend experience, where heritage, flavour and togetherness come together in the heart of the city.
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