Hospitality

Shifting the focus from brick-and-mortar to service-driven hospitality

Published

1 year ago

July 9, 2024

Anand’s journey from a seasoned hotelier within the corporate world to the founder and CEO of LEVA Hotels is a testament to determination, innovation, and a relentless pursuit of excellence in hospitality. With over two decades of experience working for some of the world’s largest hotel chains, Anand gained invaluable insights into the industry’s intricacies and the evolving needs of travelers.

After spending more than two decades immersed in the hospitality industry, Anand began to notice a significant gap between the offerings of traditional hotel chains and the changing desires of modern travelers. Guests were no longer satisfied with cookie-cutter experiences; they craved authenticity, personalized service, and a deeper connection to the destinations they visited. Recognizing this shift in consumer behavior, Anand saw an opportunity to create a new kind of hotel experience—one that would prioritize meaningful interactions, local immersion, and genuine hospitality.

Thus, the idea for LEVA Hotels was born. Anand envisioned a brand that would cater to the needs of discerning travelers who sought more than just a place to stay—they wanted a personalised experience that would leave a lasting impression. LEVA positioned itself within the 3 and 4-star segment, offering a unique blend of comfort, style, and affordability. Unlike traditional hotel chains that focused solely on standardization and consistency, LEVA aimed to create properties that felt distinct, authentic, and welcoming.

But building a brand from scratch in a fiercely competitive market was akin to navigating a maze with blindfolds with securing funding, the lifeblood of any startup venture, proved to be one of the most daunting challenges. Anand found himself knocking on countless doors, pitching his vision to skeptical investors who were hesitant to bet on an unknown entrepreneur in an unfamiliar market.

Despite facing multiple rejections, Anand refused to succumb to despair. His unwavering belief in his vision and his relentless determination propelled him forward, driving him to explore every possible avenue to bring his dream to life. When traditional sources of funding dried up, Anand made the difficult decision to tap into his personal savings, a move that underscored his commitment to the cause.

With an initial investment of AED 10,000 and a strategic partnership with Ahmed Khalaf Ahmed Khalaf Al Otaiba from Siraj Holdings, along with the involvement of Co-Founder, Noni, Anand was able to kickstart operations and lay the groundwork for future growth. This modest funding, while meager in comparison to the monumental task at hand, served as a lifeline for LEVA Hotels in its infancy, providing the necessary resources to overcome initial hurdles and establish a foothold in the competitive hospitality market.

LEVA underwent a comprehensive branding exercise to refine its identity and positioning in the market. Collaborating with a renowned branding firm, Anand and his team worked tirelessly to craft a brand story that would resonate with their target audience. The result was a brand that stood out for its emphasis on art, design, technology, and human capital—a brand that promised a fresh perspective on hospitality and travel.

While starting the brand may have been a success, maintaining its momentum required a team of dedicated individuals committed to excellence. Central to LEVA’s success is its “People First, World Focused” philosophy, spearheaded by Anand himself. Recognizing that exceptional guest experiences are rooted in a motivated and skilled workforce, Anand prioritized employee well-being and career development. Through training programs, mentorship opportunities, and pathways for advancement, he cultivated a culture of excellence and innovation at LEVA, where every team member felt valued and empowered.

Looking ahead, Anand’s vision for LEVA Hotels is one of continued growth and expansion. In just five years, LEVA has grown to 10 hotels in key cities across the globe, including Dubai, Saudi Arabia, Nigeria, Zimbabwe, Ivory Coast, and Ethiopia. Anticipating further growth, Anand has set his sights on entering new markets across the Middle East, Africa, and Europe. By staying true to its core values of authenticity, innovation, and guest-centricity, LEVA is poised to redefine the hospitality landscape and set new standards for excellence in the industry.

Anand’s journey from a corporate hotelier to an entrepreneurial trailblazer is a testament to the power of passion, perseverance, and a commitment to putting people first. By daring to dream big and refusing to settle for the status quo, Anand has not only built a successful business but has also created a brand that is redefining the future of hospitality—one unforgettable experience at a time.

Hospitality

AARK MARKETING STRENGTHENS PRESENCE IN UAE PERFECTING THE TITLE OF DIGITAL & INFLUENCER MARKETING & PR RECIPE FOR SUCCESS

Published

1 day ago

December 30, 2025

Integrator Web-Editor

Collage showcasing Aark Marketing services: strategy with digital interface graphics, content production with professional photography setup, social media represented by a close-up of a textured circular object, PR and media featuring a person viewing multiple digital screens, events and launches highlighted by illuminated cityscape with building projections, and influencers depicted with a branded backdrop and smartphone recording.

Aark Marketing, a reputed boutique integrated marketing and communications agency, continues to strengthen its position within the UAE’s competitive brand landscape through culturally attuned, insight-led campaigns. Marking a milestone year in its growth journey, the agency’s 2025 performance reflects strategic clarity and creative precision, translating brand narratives into measurable impact across sectors. Beyond F&B and hospitality, Aark serves diverse industries including retail, manufacturing, and construction, offering end-to-end expertise across media planning, social and digital campaigns, and influencer marketing to deliver ROI-driven outcomes.

Founded in 2020, Aark has led several high-impact campaigns for reputed F&B brands, including Kashkan, which generated 2.4 million views and 20,000+ followers in three months. Its hospitality portfolio includes Pincode by Chef Kunal Kapur, Silk Lantern, Lavang, Aminia, and The Permit Room, while work with Emirates Airlines – Dnata and Dubai Islamic Bank demonstrates its capability beyond F&B.

Under visionary leadership, Aark celebrates its fifth anniversary in 2025, marked by key achievements including Pincode winning the Time Out Restaurant Awards 2025 and Lavang being named Filmfare Middle East Favourite Debutant Restaurant 2025; demonstrating the agency’s ability to align strategic brand positioning with meaningful audience engagement.

The agency earned multiple industry honours this year: the Middle East National Business Awards for A Marketing & PR Recipe for Success, and accolades from the Global Business & Finance Magazine Awards: Best Integrated Marketing Agency UAE, Best PR & Media Agency of the Year UAE, and Excellence in Brand Communications UAE. Inclusion in the Caterer Middle East F&B Power PR List further reinforced its regional credibility.

Emphasising on Aark’s client-first approach, Kkusum Rawat, Founder and Marketing Director at Aark Marketing, said, “Today, brands are looking beyond traditional marketing for partners who truly understand their objectives and the regional nuances that shape consumer behaviour. Our focus has always been on delivering customised solutions that build visibility through relevance, not volume. With a clear emphasis on Return on Investment, we leverage innovation and technology to create impactful campaigns that connect meaningfully with audiences and deliver measurable outcomes. The consistency we achieved in 2025, across thinking, execution, and results, reflects the strength of our team and the trust our clients place in us to build lasting brand impact.”

From a performance standpoint, Aark Marketing delivered sustained digital growth across its portfolio, achieving over 5 million in reach and 3 million video views. Multiple F&B brands recorded 20 to 40% month-on-month engagement growth, while festive campaigns drove 2x to 4x visibility spikes, improved cost efficiencies, and increased footfall, online orders, and inquiries.

Across influencer and communications channels, Aark Marketing strengthened brand recall and authority. A flagship Al Nabooda campaign generated over 1 million video views, while strategic PR efforts secured 500+ media articles across top-tier regional publications, driving consistent editorial visibility, stronger brand credibility, and increased inbound discovery across AI-powered search platforms. Revolutionizing the ever-growing digital marketing sector, Aark Marketing stays committed to providing creative campaigns and excel in client delivery. The key achievements collectively signal a year defined by credibility, collaboration, and carefully measured growth, positioning the agency firmly within the region’s evolving marketing and communications landscape

Hospitality

HOUSE OF HYPE DUBAI JUST FLIPPED THE HOLIDAYS, UNVEILS THE WINTER WONDERVERSE

Published

2 days ago

December 30, 2025

Integrator Web-Editor

This festive season, House of Hype, Dubai Mall’s most spectacular immersive mega-experience, turns the holidays upside down with The Winter Wonderverse, a surreal festive universe that only Dubai could dream up.

Running from December 13 till January 4, 2026, The Winter Wonderverse @ House of Hype delivers a larger-than-life remix of holiday classics across the park’s 25 immersive worlds. Expect glowing snow, dancing lights, spontaneous performances, mischievous elf photobooths, chaotic parades, and snacks almost too cute to eat — all crafted to surprise, delight, and spark unforgettable shared moments.

But this isn’t nostalgia, and it’s definitely not the winter village you’ve visited five times before. This is House of Hype in Dubai! Where everything is bigger, wilder, brighter, and far more fun.

A Holiday Universe, One Wild World at a Time

From the moment you step inside, you’re not entering a venue, you’re crossing into a surreal festive season multiverse. One minute you’re inside a shimmering snow globe where neon snow falls around you, the next, you’re being pulled into an elf transformation photobooth where the “elves” are a little too enthusiastic and definitely up to mischief.

Turn a corner and suddenly a world-hopping parade bursts through the space, sweeping you into a swirl of bold characters, dancers, glitchy holiday creatures, and spontaneous performances that feel like they jumped out of a fever dream.

Blending humor, fantasy, nostalgia, and hypersaturated design, The Winter Wonderverse @ House of Hype is for people who want their holidays to feel anything but ordinary, families, friends, creators, travelers, and anyone chasing a festive escape with a twist.

Festive Highlights:

Inspired by House of Hype’s signature mega-experience DNA, here’s what guests can expect:

Glowing Snow & Dancing Lights: A surreal holiday landscape perfect for unforgettable photo and video moments.
Elf Transformation Photobooths: Snap, record, and instantly drop into the Winter Wonderverse storyline with playful, social-ready content.
World-Hopping Parades & Outrageous Performances: A spontaneous cast brings the universe to life through bold interactions and unexpected spectacle.
A Surprise Treat Awaits Anyone in Ugly Sweaters: Show up to Dubai’s most chaotic holiday showdown, loud, fun, and delightfully unhinged.
Cute Holiday Snacks & Limited-Edition Treats: Delicious, highly Instagrammable snacks curated by Michelin-starred culinary talent.

House of Hype invites guests on a 60–90 minute adventure through Dubai Mall’s full-scale City of Dreams, a joyful mega-experience built from the brightest corners of digital pop culture. Across 25 surreal, interactive zones, visitors drift through neon Tokyo nights, K-Pop stages, shimmering Bollywood energy, robotic light shows, projection domes, hidden pathways, exclusive shopping, and limited-edition global snacks. With live performances, AI-powered photo moments, and unexpected worlds opening at every turn, every visit becomes a journey to dream big, live loud, and have fun.

Hospitality

PIZZAEXPRESS UNVEILS FESTIVE MENUS FOR THE HOLIDAY SEASON

Published

7 days ago

December 25, 2025

Integrator Web-Editor

Festive PizzaExpress holiday spread featuring sparkling wine, mashed potatoes with turkey, creamy sauce, signature Dough Balls with dip, Christmas-themed decorations, and a pizza topped with cherry tomatoes and basil, alongside pasta dishes on a marble table.

PizzaExpress invites guests to celebrate the festive season with specially curated Christmas and New Year dining experiences, combining seasonal flavours, signature dishes, and a lively social atmosphere. Available throughout December and culminating in a vibrant New Year celebration, the festive menus have been designed to bring people together over food, music, and celebration.

“As the festive season approaches, we wanted to create menus that feel celebratory, comforting, and perfect for sharing,” said Nitin Makhijani, General Manager, PizzaExpress. “Our Christmas and New Year offerings bring together seasonal ingredients, familiar favourites, and a vibrant atmosphere, making PizzaExpress a welcoming place for guests to celebrate with friends and family.”

For Christmas, guests can enjoy a festive set menu, offering a selection of seasonal starters, mains, and desserts inspired by classic holiday flavours. Highlights include creamy Cranberry Brussels Sprouts, Turkey Truffle Dough Balls, festive pizzas such as the Christmas Feast and Brussels & Porcini Truffle, and indulgent desserts including Speculoos Gingerbread Tiramisu and KitKat Stuffed Dough Balls

A selection of festive beverages and cocktails are also available to complement the dining experience.

The celebrations continue into New Year’s Eve, where guests can look forward to an extended festive menu featuring unlimited starters, seasonal pizzas, delicious pastas, fresh salads, and indulgent desserts, paired with a wide selection of beverages

From savoury dishes like Barbecue Burnt Ends pizza and creamy Cajun Chicken pizza to festive desserts and signature cocktails, the New Year menu is designed for relaxed, social dining as guests countdown to midnight.

Blending festive flavours with its signature dining experience, PizzaExpress offers a relaxed yet energetic setting for both Christmas gatherings and New Year celebrations, making it a popular choice for groups looking to enjoy great food and a lively atmosphere during the holiday season.