Hospitality

Shifting the focus from brick-and-mortar to service-driven hospitality

Published

2 years ago

July 9, 2024

Anand’s journey from a seasoned hotelier within the corporate world to the founder and CEO of LEVA Hotels is a testament to determination, innovation, and a relentless pursuit of excellence in hospitality. With over two decades of experience working for some of the world’s largest hotel chains, Anand gained invaluable insights into the industry’s intricacies and the evolving needs of travelers.

After spending more than two decades immersed in the hospitality industry, Anand began to notice a significant gap between the offerings of traditional hotel chains and the changing desires of modern travelers. Guests were no longer satisfied with cookie-cutter experiences; they craved authenticity, personalized service, and a deeper connection to the destinations they visited. Recognizing this shift in consumer behavior, Anand saw an opportunity to create a new kind of hotel experience—one that would prioritize meaningful interactions, local immersion, and genuine hospitality.

Thus, the idea for LEVA Hotels was born. Anand envisioned a brand that would cater to the needs of discerning travelers who sought more than just a place to stay—they wanted a personalised experience that would leave a lasting impression. LEVA positioned itself within the 3 and 4-star segment, offering a unique blend of comfort, style, and affordability. Unlike traditional hotel chains that focused solely on standardization and consistency, LEVA aimed to create properties that felt distinct, authentic, and welcoming.

But building a brand from scratch in a fiercely competitive market was akin to navigating a maze with blindfolds with securing funding, the lifeblood of any startup venture, proved to be one of the most daunting challenges. Anand found himself knocking on countless doors, pitching his vision to skeptical investors who were hesitant to bet on an unknown entrepreneur in an unfamiliar market.

Despite facing multiple rejections, Anand refused to succumb to despair. His unwavering belief in his vision and his relentless determination propelled him forward, driving him to explore every possible avenue to bring his dream to life. When traditional sources of funding dried up, Anand made the difficult decision to tap into his personal savings, a move that underscored his commitment to the cause.

With an initial investment of AED 10,000 and a strategic partnership with Ahmed Khalaf Ahmed Khalaf Al Otaiba from Siraj Holdings, along with the involvement of Co-Founder, Noni, Anand was able to kickstart operations and lay the groundwork for future growth. This modest funding, while meager in comparison to the monumental task at hand, served as a lifeline for LEVA Hotels in its infancy, providing the necessary resources to overcome initial hurdles and establish a foothold in the competitive hospitality market.

LEVA underwent a comprehensive branding exercise to refine its identity and positioning in the market. Collaborating with a renowned branding firm, Anand and his team worked tirelessly to craft a brand story that would resonate with their target audience. The result was a brand that stood out for its emphasis on art, design, technology, and human capital—a brand that promised a fresh perspective on hospitality and travel.

While starting the brand may have been a success, maintaining its momentum required a team of dedicated individuals committed to excellence. Central to LEVA’s success is its “People First, World Focused” philosophy, spearheaded by Anand himself. Recognizing that exceptional guest experiences are rooted in a motivated and skilled workforce, Anand prioritized employee well-being and career development. Through training programs, mentorship opportunities, and pathways for advancement, he cultivated a culture of excellence and innovation at LEVA, where every team member felt valued and empowered.

Looking ahead, Anand’s vision for LEVA Hotels is one of continued growth and expansion. In just five years, LEVA has grown to 10 hotels in key cities across the globe, including Dubai, Saudi Arabia, Nigeria, Zimbabwe, Ivory Coast, and Ethiopia. Anticipating further growth, Anand has set his sights on entering new markets across the Middle East, Africa, and Europe. By staying true to its core values of authenticity, innovation, and guest-centricity, LEVA is poised to redefine the hospitality landscape and set new standards for excellence in the industry.

Anand’s journey from a corporate hotelier to an entrepreneurial trailblazer is a testament to the power of passion, perseverance, and a commitment to putting people first. By daring to dream big and refusing to settle for the status quo, Anand has not only built a successful business but has also created a brand that is redefining the future of hospitality—one unforgettable experience at a time.

Hospitality

Bobi Bowl Celebrates Hari Kemerdekaan Indonesia with Free Dessert on August 17

Published

3 days ago

August 13, 2026

Integrator Web-Editor

Dubai-based Indonesian restaurant Bobi Bowl is marking Hari Kemerdekaan Republik Indonesia, or Indonesian Independence Day, on August 17 with a sweet thank-you to the UAE community that has supported its journey.

Guests dining in at Bobi Bowl on August 17 will receive a complimentary serving of Klepon Merah Putih, a special edition of the traditional Indonesian dessert created for the occasion. The chewy glutinous rice balls are filled with palm sugar and coated in freshly grated coconut. While klepon is traditionally green, Bobi Bowl has coloured this special version red to reflect the colours of the Indonesian flag.

The celebration comes as Bobi Bowl reflects on the past few months, which have not always been easy, but were made possible by the incredible support of the UAE community. As part of the occasion, Bobi Bowl also hopes to continue sharing the flavours of Indonesia with more people across the country.

Among its Indonesian best sellers are Beef Rendang, tender beef slow-cooked in a rich blend of spices and coconut; Beef Empal Gepuk, a sweet and savoury Indonesian beef dish cooked for 18 hours until exceptionally tender; and Nasi Ayam Geprek, crispy fried chicken served with fiery sambal.

This August 17, Bobi Bowl invites the community to celebrate Indonesia’s independence, one bowl and one sweet ending at a time. Bobi Bowl is located at Ground Floor, Shop No. 12, Wasl Port Views Building 5, Al Mina Street, opposite the Port Police HQ, Dubai.

Hospitality

Radisson Hotel Group introduces Türkiye’s first Radisson Blu branded residence with the opening of Radisson Blu Residences, Istanbul Kartal.

Published

3 days ago

August 13, 2026

Integrator Web-Editor

Radisson Hotel Group announces the opening of Radisson Blu Residences, Istanbul Kartal, the first Radisson Blu branded residence in Türkiye, further strengthening its presence in the country, with a property combining the flexibility of long-stay living with the services and standards of the Radisson Blu brand. Located on Istanbul’s rapidly developing Asian side, the new property offers spacious contemporary residences, extensive wellness facilities and convenient access to the city’s major business districts, transportation hubs and leisure attractions.

Offering 200 contemporary serviced apartments, including one-, two- and three-bedroom residences, Radisson Blu Residences, Istanbul Kartal is designed for both short and extended stays. Guests can enjoy all-day dining, a lobby lounge, flexible meeting facilities, a fitness center, an indoor pool and spa, while many residences offer panoramic views of the Marmara Sea and the Princes’ Islands.

Accommodation

Designed around the needs of today’s modern traveler, Radisson Blu Residences, Istanbul Kartal offers much more than accommodation. Whether visiting Istanbul for a short business trip, an extended assignment or a family getaway, guests can enjoy spacious living areas, thoughtfully designed interiors and personalized hospitality in surroundings that offer both flexibility and comfort. With contemporary social spaces, premium amenities and seamless connectivity throughout the city, the hotel provides a residential experience that feels both sophisticated and welcoming.

Meetings & Events

Whether hosting a board meeting, workshop or private event, Radisson Blu Residences, Istanbul Kartal offers six contemporary meeting spaces, including two boardrooms and four flexible event rooms. Supported by the Radisson Meetings concept and modern audiovisual technology, every event is delivered with seamless service and personalized hospitality.

“With Radisson Blu Residences, Istanbul Kartal, our goal was to create more than just a place to stay—we wanted to create a place where guests truly feel at home while enjoying the quality, comfort and personalized service that define the Radisson Blu experience. Whether visiting for business, an extended stay or leisure, guests can enjoy the flexibility of a residential setting together with the trusted standards of the Radisson Blu brand. We look forward to welcoming our guests to a new residential hospitality experience on Istanbul’s Asian side,” says Burak Aydın, General Manager of Radisson Blu Residences, Istanbul Kartal.

Dining

Dining at Radisson Blu Residences, Istanbul Kartal has been designed to complement the hotel’s residential concept, creating welcoming spaces where guests can enjoy everything from a relaxed breakfast to informal business meetings and evening gatherings.

The hotel’s all-day dining restaurant offers a carefully curated menu featuring both international favorites and locally inspired cuisine in a contemporary setting. Whether starting the day with a generous breakfast or enjoying dinner after a busy day in the city, the restaurant provides a relaxed atmosphere that reflects the warm hospitality of the Radisson Blu brand.

At the heart of the hotel, the Lobby Lounge & Bar serves as a natural meeting point for guests throughout the day. Designed as a comfortable social space, it offers premium coffee, light bites, signature beverages and a welcoming environment for informal meetings, casual conversations or moments of relaxation.

Wellness & Leisure

The hotel features modern fitness facilities, indoor swimming pool, Turkish bath, sauna, spa facilities and dedicated relaxation areas designed to promote wellbeing in a calm and elegant environment. Panoramic views across the Marmara Sea further enhance the experience, creating an atmosphere where guests can disconnect from the city’s pace while enjoying moments of tranquility.

“The introduction of Radisson Blu Residences to Türkiye marks an exciting new chapter for our portfolio in one of our most important growth markets. Radisson Blu Residences, Istanbul Kartal demonstrates our commitment to bringing diversified hospitality offerings to the country while continuing to create long-term value for our owners, guests and local communities,” says Baran Türkel, Managing Director, Development & Franchise Services, Türkiye.

Location

Ideally positioned on Istanbul’s Asian side, Radisson Blu Residences, Istanbul Kartal offers excellent connectivity to Sabiha Gökçen International Airport, the M4 Metro Line, Marmaray and Istanbul’s major motorway network. Guests can easily reach the Istanbul Financial Center, Pendik Marina, Bağdat Avenue and the Princes’ Islands, making the property an ideal base for both business and leisure travel.

Hospitality

Address Jabal Omar Makkah Enhances Summer Pilgrimage Experiences with Night Umrah Stays

Published

3 days ago

August 13, 2026

Integrator Web-Editor

As the summer evenings bring cooler temperatures to the Holy City, Address Jabal Omar Makkah invites pilgrims to experience the tranquility of Night Umrah, where worship, reflection, and comfort come together in one of Makkah’s most sought-after locations.

Located just steps from Al Masjid Al Haram, the spiritually centered luxury hotel offers guests the opportunity to perform Umrah during the peaceful evening hours before returning to refined hospitality, panoramic Haram-view accommodation, and thoughtfully designed experiences that place spirituality at the heart of every stay. Drawing on its exceptional location and guest-focused hospitality, the hotel continues to offer an experience centered on ease, comfort, and meaningful spiritual connection.

A Peaceful Time for Night Umrah

As temperatures become more comfortable after sunset, many pilgrims choose to perform Umrah during the evening, when the atmosphere around Al Masjid Al Haram becomes calmer and more serene. With its unrivalled proximity to Al Masjid Al Haram, Address Jabal Omar Makkah allows guests to move effortlessly between worship and rest, making the Night Umrah experience both convenient and deeply meaningful.

Whether preparing for evening prayers, returning after Tawaf and Sa’i, or embracing quiet moments of reflection, guests are welcomed into an environment thoughtfully designed around the rhythm of pilgrimage, allowing more time to focus on what matters most.

Moments Above the Holy City

Among the hotel’s most remarkable experiences is the iconic Sky Musallah, an elevated prayer hall set on a skybridge between the 36th and 38th floors. Recognized by Guinness World Records as the world’s highest suspended prayer hall overlooking the Holy Kaaba, the Sky Musallah offers panoramic views of Al Masjid Al Haram, providing an extraordinary setting for prayer and quiet contemplation above the city.

As evening falls and Al Masjid Al Haram is illuminated, guests can experience moments of serenity in one of Makkah’s most distinctive spiritual landmarks, creating memories that remain long after their pilgrimage has ended.

An Experience Rooted in Comfort and Spiritual Connection

Following moments of worship at Al Masjid Al Haram, guests can retreat to elegantly appointed Haram-view rooms and suites, thoughtfully designed to offer comfort, tranquility, and uninterrupted views of the Holy Kaaba and the city skyline. Dining experiences at The Restaurant and the Lobby Lounge celebrate Saudi and Hejazi flavors, with menus thoughtfully structured around prayer and fasting schedules.

Combining exceptional proximity to Al Masjid Al Haram, refined hospitality, and experiences inspired by the spiritual rhythm of Makkah, Address Jabal Omar Makkah provides an ideal setting for pilgrims seeking a meaningful Night Umrah experience this summer. The hotel’s recent international recognition at the 2026 Haute Grandeur Global Excellence Awards further reflects its commitment to delivering exceptional hospitality and memorable guest experiences.