Hospitality

Shifting the focus from brick-and-mortar to service-driven hospitality

Published

2 years ago

July 9, 2024

Anand’s journey from a seasoned hotelier within the corporate world to the founder and CEO of LEVA Hotels is a testament to determination, innovation, and a relentless pursuit of excellence in hospitality. With over two decades of experience working for some of the world’s largest hotel chains, Anand gained invaluable insights into the industry’s intricacies and the evolving needs of travelers.

After spending more than two decades immersed in the hospitality industry, Anand began to notice a significant gap between the offerings of traditional hotel chains and the changing desires of modern travelers. Guests were no longer satisfied with cookie-cutter experiences; they craved authenticity, personalized service, and a deeper connection to the destinations they visited. Recognizing this shift in consumer behavior, Anand saw an opportunity to create a new kind of hotel experience—one that would prioritize meaningful interactions, local immersion, and genuine hospitality.

Thus, the idea for LEVA Hotels was born. Anand envisioned a brand that would cater to the needs of discerning travelers who sought more than just a place to stay—they wanted a personalised experience that would leave a lasting impression. LEVA positioned itself within the 3 and 4-star segment, offering a unique blend of comfort, style, and affordability. Unlike traditional hotel chains that focused solely on standardization and consistency, LEVA aimed to create properties that felt distinct, authentic, and welcoming.

But building a brand from scratch in a fiercely competitive market was akin to navigating a maze with blindfolds with securing funding, the lifeblood of any startup venture, proved to be one of the most daunting challenges. Anand found himself knocking on countless doors, pitching his vision to skeptical investors who were hesitant to bet on an unknown entrepreneur in an unfamiliar market.

Despite facing multiple rejections, Anand refused to succumb to despair. His unwavering belief in his vision and his relentless determination propelled him forward, driving him to explore every possible avenue to bring his dream to life. When traditional sources of funding dried up, Anand made the difficult decision to tap into his personal savings, a move that underscored his commitment to the cause.

With an initial investment of AED 10,000 and a strategic partnership with Ahmed Khalaf Ahmed Khalaf Al Otaiba from Siraj Holdings, along with the involvement of Co-Founder, Noni, Anand was able to kickstart operations and lay the groundwork for future growth. This modest funding, while meager in comparison to the monumental task at hand, served as a lifeline for LEVA Hotels in its infancy, providing the necessary resources to overcome initial hurdles and establish a foothold in the competitive hospitality market.

LEVA underwent a comprehensive branding exercise to refine its identity and positioning in the market. Collaborating with a renowned branding firm, Anand and his team worked tirelessly to craft a brand story that would resonate with their target audience. The result was a brand that stood out for its emphasis on art, design, technology, and human capital—a brand that promised a fresh perspective on hospitality and travel.

While starting the brand may have been a success, maintaining its momentum required a team of dedicated individuals committed to excellence. Central to LEVA’s success is its “People First, World Focused” philosophy, spearheaded by Anand himself. Recognizing that exceptional guest experiences are rooted in a motivated and skilled workforce, Anand prioritized employee well-being and career development. Through training programs, mentorship opportunities, and pathways for advancement, he cultivated a culture of excellence and innovation at LEVA, where every team member felt valued and empowered.

Looking ahead, Anand’s vision for LEVA Hotels is one of continued growth and expansion. In just five years, LEVA has grown to 10 hotels in key cities across the globe, including Dubai, Saudi Arabia, Nigeria, Zimbabwe, Ivory Coast, and Ethiopia. Anticipating further growth, Anand has set his sights on entering new markets across the Middle East, Africa, and Europe. By staying true to its core values of authenticity, innovation, and guest-centricity, LEVA is poised to redefine the hospitality landscape and set new standards for excellence in the industry.

Anand’s journey from a corporate hotelier to an entrepreneurial trailblazer is a testament to the power of passion, perseverance, and a commitment to putting people first. By daring to dream big and refusing to settle for the status quo, Anand has not only built a successful business but has also created a brand that is redefining the future of hospitality—one unforgettable experience at a time.

Hospitality

World Chocolate Day: Celebrating Chocolate Through Wellness, Balance and Meaningful Indulgence

Published

8 hours ago

July 7, 2026

Integrator Web-Editor

World Chocolate Day is a celebration of one of the world’s most cherished ingredients—one that transcends cultures, generations, and traditions. While chocolate is often associated with indulgence, it is increasingly being appreciated as part of a balanced lifestyle, where quality, mindful enjoyment, and craftsmanship take precedence over excess.

By Twinkle Aswani

**Chef Thirumalai Murugan, Cluster Executive Chef, Mövenpick Hotel JLT & Riva Beach Club**

Dark chocolate, particularly varieties with a high cocoa content, contains naturally occurring antioxidants known as flavonoids, which have been associated with supporting heart health and overall wellbeing when enjoyed in moderation as part of a healthy diet. As consumers become more conscious about what they eat, there is a growing appreciation for premium chocolate made with quality ingredients, thoughtful sourcing, and authentic craftsmanship.

For chefs, chocolate represents far more than sweetness. It is an ingredient that tells stories, evokes memories, and creates emotional connections through food. Whether paired with fruits, nuts, spices, or floral notes, chocolate continues to evolve as a versatile ingredient that bridges tradition with innovation.

“A World of Chocolate: Exploring the Stories Behind Every Bite”
Chef Thirumalai Murugan, Cluster Executive Chef, Mövenpick Hotel JLT & Riva Beach Club

Reflecting on chocolate’s cultural significance and timeless appeal he shares to us that chocolate to him has always felt like a universal language, in every country I have cooked in, and every kitchen I have worked in, chocolate carries a different story.

In Switzerland, where Mövenpick’s heritage began, it is precision and craft, generations of chocolatiers perfecting the art of conching to create that unmistakable smoothness. In India, where I grew up, it is often layered into celebrations, folded into sweets during festivals or given as a gesture of warmth between families.

In the Middle East, I have seen it paired with dates, pistachios and rosewater, a beautiful meeting point between two very different culinary worlds.

What draws me to chocolate as a chef is that it is never just an ingredient. It is a memory. A single bite can carry someone back to a childhood kitchen, a festival table, or a gift shared between family. That is the magic of it. Chocolate holds onto emotion the way few other ingredients can.

At Rohini, our approach to dessert follows the same philosophy that shapes the rest of our menu, honouring Indian heritage while leaving room for creativity and surprise. Chocolate gives us a wonderful canvas for that, a familiar ingredient that can still hold onto the flavours and memories closest to home.

Our Rasmalai with rose and white chocolate cream is nostalgic with a European touch, our Warm Chocolate Brownie with Kulfi pairs nutty chocolate with hazelnut kulfi and chocolate sauce, and our Chocolate Coated Pistachio Kulfi with a dash of rose rounds it off, three small stories about where chocolate can take you.

For Chocolate Day, my hope is that people slow down and taste with curiosity. Ask where the cacao came from, how it was made, who it might have passed through before reaching the plate. Every bar and every bonbon carries a journey, farmers, roasters, chocolatiers, chefs, each adding their own chapter.

That, to me, is the real joy of chocolate. It connects people across cultures and generations, one bite at a time.”

This World Chocolate Day, the celebration is not about giving up indulgence—it is about redefining it. Choosing quality over quantity, appreciating the journey from cacao bean to dessert, and savouring each bite mindfully allows chocolate to become part of a more balanced and wellness-focused lifestyle.

After all, the healthiest indulgence is often one that is enjoyed slowly, shared with others, and remembered long after the last bite!

Hospitality

CELEBRATING WORLD CHOCOLATE DAY WITH A HEALTHIER CHOCOLATE SNACK

Published

1 day ago

July 6, 2026

Integrator Web-Admin

World Chocolate Day, celebrated globally on 7th July, commemorates the introduction of chocolate to Europe in 1550 and shines a spotlight on the world’s enduring love affair with chocolate. As consumers increasingly seek healthier ways to enjoy chocolate, UAE-founded healthy snack brand Rashtions is highlighting a more nutritious way to enjoy the occasion with its 100% Cocoa Truffle, a protein-rich snack that combines the rich taste of 100% cocoa with the natural goodness of dates and camel milk.

Founded by Emirati entrepreneur Rashid Gargash and proudly made in the UAE, Rashtions is redefining modern nutrition by transforming locally inspired ingredients into convenient, clean-label snacks designed for today’s lifestyles.

The 100% Cocoa Truffle offers a rich chocolate flavour without relying on added sugar, artificial sweeteners or preservatives. Crafted using a simple blend of dates, camel milk, ghee and 100% cocoa, it delivers natural energy, healthy fats and up to 20 grams of protein per serving, making it a satisfying alternative to conventional chocolate snacks.

As consumers increasingly seek better-for-you treats that do not compromise on taste, Rashtions’ 100% Cocoa Truffle demonstrates how indulgence and nutrition can go hand in hand. Whether enjoyed as a mid-day pick-me-up, post-workout snack or healthier chocolate fix, it provides a convenient option for health-conscious consumers celebrating World Chocolate Day.

Alongside the 100% Cocoa Truffle, Rashtions is also available in Date Truffle, Brazilian Coffee Truffle and Date Original varieties, offering a range of flavours inspired by the UAE’s heritage and modern nutritional needs.

Available across the UAE through ADNOC and Emarat service stations, Union Coop, Deliveroo, Noon and via the brand’s website, Rashtions makes it easy for consumers to discover a homegrown alternative to traditional snack options.

Hospitality

SKYLINE DRAW AT LEVEL 43 SKY LOUNGE

Published

4 days ago

July 3, 2026

Integrator Web-Admin

Level 43 Sky Lounge introduces Skyline Draw, a new weekly social media-driven promotion offering guests with a selected surname a complimentary first drink and 30% off their total bill. The winning surname will be announced every Monday at 12:00 PM via the venue’s Instagram Stories.

The selected surname will be determined based on a random selection of guest surnames from those who dined at Level 43 in the previous week.

Guests who share the chosen surname can enjoy the exclusive offer, adding an interactive and engaging element to their dining and social experience at the venue.

Details:
• Offer: Complimentary first drink and 30% off the total bill for guests with the selected surname
• Announcement: Every Monday at 12:00 PM via Instagram Stories
• Location: Level 43 Sky Lounge, Four Points by Sheraton Sheikh Zayed Road, Dubai
• For reservations: +971 56 414 2213