Financial
du Pay: Shaping the UAE’s Fintech Future
Integrator Media had an exclusive interview with Nicolas Levi, CEO, du Pay
How does du Pay see the fintech space of the country?
The fintech landscape in the UAE is remarkably advanced, driven by regulatory innovation, supportive government policies, strategic investments, and a strong focus on technology adoption. The UAE has created a collaborative environment where regulators, financial institutions, and fintech startups work together, positioning the country as a global hub for fintech innovation. The growth of the fintech sector in the UAE has been phenomenal, with projections indicating the market will escalate from USD 3.16 billion in 2024 to USD 5.71 billion by 2029, reflecting a compound annual growth rate (CAGR) of 12.56%.
However, there remains a significant portion of the population that is underserved, despite high smartphone penetration. These individuals are yet to fully embrace digital channels, including from local payments to international money transfers. With the UAE’s impressive $39.7 billion in outward international money transfer volumes, du Pay is poised to tap into this extensive market by offering services that prioritize simplicity and customer-centric experiences. It aims to become a key payment solution for international transfers, digital payments and salary solution, especially for the underserved segment.
How is du Pay leveraging du’s existing customer relationships to offer financial services?
Over the past 18+ years, du has established itself as a strong, trusted brand, ranking as the 3rd strongest brand in the UAE this year. This strong brand presence of du gives du Pay a significant advantage in terms of customer acquisition. Leveraging its extensive, diverse customer base offers du a significant edge in fintech service promotion, avoiding the extensive customer acquisition and retention costs typical for traditional financial institutions. Furthermore, its widereaching distribution mechanisms extend fintech services’ reach, including to underbanked or unbanked populations, thus advancing financial inclusion.
du Pay is designed to cater to the evolving needs of a diverse clientele, ensuring a wide range of accessible and user-friendly financial solutions. The service suite encompasses bill payments, mobile recharges, and offers competitive international money transfer options to over 200 countries. This comprehensive array of services is crafted to not only attract du’s existing prepaid customers through rewards, such as substantial data bonuses, but also to draw new users seeking convenience and efficiency in their financial transactions. Beyond the core offerings, du Pay stands out through its commitment to simplicity in user experience. Its 100% digital, two-step onboarding process is simple and further simplified to just 1 step for existing du customers. Licensed by the Central Bank of the UAE, the app is fortified by robust security infrastructure ensuring users enjoy a seamless and safe transaction experience, further supported by the availability of the app in multiple languages, catering to the UAE’s multicultural resident base.
Can you provide examples of du Pay’s successful fintech partnership initiatives in the Middle East and Africa?
du Pay has formed strategic partnerships with leading players to enhance its international money transfer and digital payment offerings. For instance, its collaboration with Western Union reaffirms its commitment to providing seamless international transfers. With Western Union’s extensive global money movement network and du Pay’s user-friendly app, crossborder transactions have become effortless and hassle-free. du Pay is also working with leading mobile money providers in the respective countries, like JazzCash in Pakistan, to offer greater benefits to its customers.
du Pay’s partnership with Emirates NBD enables creation of wallets with a unique IBAN for each customer, enabling a seamless money receipt experience, facilitating salary payments for domestic workers. Additionally, its partnership with Visa has enabled it to launch digital (including physical) prepaid cards in the UAE through the du Pay app. These Visa cards provide secure, accessible, and inclusive payment solutions, promoting financial empowerment for all UAE residents and promoting digital advancement within economy.
In what ways do fintech platforms driven by telecom companies such as du Pay have an advantage over traditional financial services providers in the fintech sector?
Fintech platforms driven by telecom companies like du Pay offer several advantages over traditional financial services providers. It is established brand and history foster trust among customers, partners and regulators, while its vast telco customer base provides a ready audience for fintech services. du Pay relies on the huge customer base of the telco, it’s distribution network and knowledge about the customers and different segments. The millions of touch points of du, being one of the leading telcos is also a differentiator for du Pay. Thus, the telco services like recharge, bill payment and international calls are natural touch points to enhance customer experience from telco to financial services seamlessly. With a robust network and security infrastructure, du Pay ensures reliable and secure transactions, which a lot of early players in the same domain may grapple with. Additionally, its longstanding brand and regulatory compliance bolster confidence among stakeholders.
What are the potential challenges du Pay might face when expanding their fintech services?
Expanding into fintech services comes with its potential obstacles, but strategically managing these challenges is key to success. The transition into the fintech sector undeniably requires rigorous adherence to regulatory and compliance standards designed to ensure the protection and privacy of consumers. du Pay is already taking proactive steps to conform to these stringent requirements, which are crucial in maintaining the integrity of financial systems. du Pay is backed by high grade security measures and compliance standards to ensure secure transactions for its customers. As du Pay expands, the focus will also shift to creating disruptive propositions in an increasingly competitive market, ensuring its services create stickiness amongst existing customers and appeal to everyone, including non-du customers.
How do you foresee the collaboration between du Pay and traditional financial institutions evolving in the fintech space in the longer future?
The evolving partnerships between telco-led fintech companies like du Pay and traditional financial institutions, driven by technological advancements and changing consumer expectations, will lead to more inclusive, efficient, and innovative financial services. du Pay can facilitate access to financial services for populations that traditional institutions might not reach, especially because of du’s wide and accessible network. It is also working with key players to not only provide access but also raise awareness and promote financial literacy. Additionally, through partnerships with robust systems powered by du, du Pay envisions the creation of a resilient ecosystem. These collaborations enable it to swiftly introduce innovative solutions to the market, leveraging its agility as a fintech player. The key to success will be leveraging each party’s strengths and navigating the regulatory landscape effectively to create mutually beneficial and sustainable collaborations. As exemplified by initiatives with its strategic partners like Western Union, Visa, etc., the journey towards a more interconnected, innovative, and inclusive financial ecosystem is well underway.
Financial
INSIDE THE NEW RISK REALITY FACING GCC TRADE AND LOGISTICS

Exclusive interview with Aurélien Paradis, CEO of AU Group MEA
How Supply Chain Disruptions Are Reshaping Trade Across the GCC?
What we are seeing across the GCC is a reset in how trade moves. Goods are still flowing, but the routes, timelines, costs, and risk assumptions behind them are changing. That is the real shift businesses are now dealing with. The pressure on key shipping corridors has forced companies to rethink the way they move goods across the region. Many are having to re-route shipments, work with a wider mix of logistics partners, and rely more heavily on alternative models such as land bridge solutions or sea-air combinations. At the same time, higher freight costs, with carriers introducing surcharges ranging from USD 1,500 to USD 4,000 per container, rising insurance premiums, and longer transit times, with the rerouted sailings adding around 10- 14 days, are putting additional pressure on already tight supply chains.
For businesses in the GCC, this creates a very different operating environment. Essential imports, raw materials, and industrial inputs may still arrive, but not with the same predictability companies were used to. And once predictability is lost, the impact is felt well beyond logistics. It affects project timelines, inventory planning, customer commitments, and ultimately working capital. Even with the re-opening of the Strait of Hormuz, it will take time to make-up for the delays. So, the real story is this: trade in the GCC is continuing, but under a new risk and cost structure. Companies that adapt fastest, by building more flexibility into sourcing, transport, and risk planning, will be in a much stronger position than those still relying on old trade assumptions.
Why GCC Companies must Rethink Credit Risk in a Volatile Trade Environment?
At its simplest, trade credit insurance exists to protect a business when a customer cannot pay for goods or services. It is built on a basic commercial truth: a sale is only complete when the cash is collected. In more stable conditions, many companies treat that risk as manageable and assume late payment can be absorbed. The problem today is that volatility is changing the risk much earlier in the trade cycle.
Receivables are often one of the largest assets on the balance sheet, so when they come under strain, the effect is immediate on cashflow and working capital. The stronger businesses will be the ones that reassess buyer quality earlier, stay closer to payment behaviour, and act before stress becomes loss. In this environment, protecting the receivable is just as important as moving the goods.
Why Trade Credit Insurance Is Gaining Importance in the GCC
Because businesses are operating in a market where uncertainty is no longer occasional; it is becoming part of the trading environment itself. In that kind of climate, companies are paying closer attention not just to how much they sell, but to how securely they can sell on credit. The value of trade credit insurance is that it does not only protect against non-payment. It also gives businesses a more informed view of the customers they are trading with and the level of exposure they are carrying. That becomes particularly important when supply chain disruption, rising costs, and liquidity pressure can weaken a buyer’s position quite quickly.
What is changing is the way companies are looking at the tool. It is no longer seen only as a defensive measure used after something goes wrong. More businesses are using it as a way to trade with greater confidence, protect cashflow, and make better credit decisions while conditions remain volatile. It can also strengthen access to financing, because insured receivables are often viewed more positively by lenders. In that sense, trade credit insurance is gaining relevance not only because risk is rising, but because it helps businesses stay commercially active without taking unnecessary exposure. The companies that understand this are treating it less as a safety net and more as part of a stronger growth strategy.
What are the biggest logistical challenges currently affecting GCC businesses?
The biggest issue at the moment is that companies are not facing just one logistical challenge, but the piling up of several at once. Businesses are dealing with route disruption, longer transit times, capacity pressure at alternative ports, customs and documentation delays as cargo is redirected, and higher transport and insurance costs as carriers adjust to a more volatile operating environment. Even when goods can still move, they are not always moving through the most efficient or predictable channels, which makes planning far more difficult for importers, distributors, and project-led businesses. That loss of predictability is often the most disruptive part, because it affects everything from inventory timing to delivery commitments and resource allocation.
What can make things more serious and with a lasting impact is the scale and the duration of the disruption. In practical terms, that means companies must now incorporate higher risk for rerouting, and delays rather than treating them as exceptions in the GCC region. The businesses managing this best are the ones increasing flexibility in routing, diversifying logistics partners, and planning for disruption as a recurring operating condition rather than a temporary shock
Q5. Which sectors are most vulnerable to supply chain disruptions?
Several industries across the GCC are feeling the sharpest impact from current supply chain disruption, particularly those that rely heavily on global shipping routes, imported inputs, or time-sensitive delivery cycles. Food and FMCG remain among the most exposed, especially within the cold chain, where fresh produce, meat, dairy, and other perishables depend on strict timing and uninterrupted movement. Manufacturing and industrial sectors are also under pressure, as delays in raw materials and inbound components can slow production, raise inventory costs, and strain working capital.
Construction and building materials face similar challenges, with many projects across the region dependent on imported supplies, meaning longer transit times can lead to delays, cost overruns, and pressure on already demanding timelines. Energy-linked industries are not immune either, as refinery inputs and critical equipment still move through affected shipping lanes. Automotive, electronics, and retail have also been hit by detours around Africa, which are creating shortages and pushing out delivery schedules for consumer goods.
At the same time, SMEs across all trading sectors remain especially vulnerable, as thinner margins and lower liquidity leave them less able to absorb delayed settlements or sudden disruption. Despite these pressures, the region remains highly resilient, and one clear outcome of the current environment is that businesses are being pushed toward stronger supply diversification, tighter financial discipline, greater use of credit risk tools, wider adoption of trade credit insurance, and more serious investment in supply chain agility.
Financial
MOZN’s AI-Powered FOCAL Platform Earns Recognition in Forrester Financial Crime Landscape
MOZN, a leading enterprise AI company, today announced that it has been named among notable vendors in Forrester’s Financial Crime Management Solutions Landscape Q1 2026 report. This inclusion marks a significant milestone for MOZN and reinforces its position among global innovators.
The Forrester report, which lists 42 vendors, provides financial institutions with an overview of notable vendors and the key market dynamics shaping the rapidly evolving financial crime management (FCM) market, including fraud and anti-money laundering (AML) solutions.
MOZN was listed in the report with a geographic focus on Europe, the Middle East, and Africa (EMEA) and the Asia-Pacific (APAC) regions, and an industry focus on financial services, government, and insurance. The recognition underscores the company’s sustained investment in AI-driven innovation and its focus on delivering scalable, future-ready financial crime solutions tailored to high-growth and complex regulatory markets.
At the center of this recognition is FOCAL, MOZN’s end-to-end financial crime management platform. Built on a unified FRAML (Fraud + AML) architecture, FOCAL leverages agentic AI to automate data integration, accelerate risk-scoring, and streamline alert triage, enhancing investigator productivity while preserving human judgment. The platform offers flexible deployment options, allowing organizations to modernize their operations in a way that aligns with their technical and regulatory needs.
“MOZN’s inclusion in Forrester’s report reflects the progress we have made in building technology that truly transforms how institutions combat financial crime,” said Dr. Mohammed Alhussein, Founder and CEO of MOZN. “As Saudi Arabia designates 2026 as the Year of Artificial Intelligence, it reinforces the Kingdom’s ambition to lead in shaping the future of AI globally. At MOZN, we are proud to contribute to this vision by engineering AI-native platforms that make financial crime prevention more proactive, precise, and effective. This milestone reflects both the momentum of our mission and the growing global relevance of technology built in the region.”
By combining deep regional expertise with global technology standards, MOZN continues to advance its purpose of empowering organizations with intelligence that matters. The company remains committed to delivering AI-native solutions purpose-built for the world’s most regulated and knowledge-intensive sectors, enabling institutions to operate with greater clarity, confidence, and control. As demand for advanced AI-driven capabilities accelerates worldwide, MOZN is expanding its global footprint, supporting organizations as they navigate an increasingly complex financial crime landscape.
Financial
THE INFORMATION PARADOX IN MODERN MARKETS: WHY MORE DATA DEMANDS BETTER JUDGEMENT

By Roberto d’Ambrosio – CEO at Axiory
Financial markets in 2026 are producing more information than at any point in history. Earnings data, geopolitical alerts, AI-generated analysis, social media commentary, and real-time price feeds reach investors continuously, relentlessly, and from every direction. The conventional assumption is that this abundance is empowering. More data, the argument goes, means better-informed decisions. From my experience across more than three decades in financial services, the reality is considerably more complicated, and for many investors, the opposite is closer to the truth.
Access to information is not the same as the capacity to process it. When data exceeds the ability of the individual to filter, interpret, and act on it with clarity, the result is not better decision-making. It is hesitation, reactive behaviour, and a false sense of confidence that having seen the data is the same as having understood it. Research published by the Board of Governors of the US Federal Reserve has confirmed what practitioners have long observed: information overload is associated with lower trading volumes and measurably higher risk premia, as investors demand greater compensation for holding assets in an environment where they can no longer reliably distinguish signal from noise. The effect is not marginal. It is structural, and it worsens precisely when markets are most volatile and when clear thinking matters most.
This is particularly relevant for the Middle East. The GCC’s retail investment sector has expanded rapidly, with neo brokerages and digital trading platforms now comprising a market valued at approximately $1.2 billion. The UAE’s regulatory framework, spanning the Securities and Commodities Authority, the Dubai Financial Services Authority, and the Financial Services Regulatory Authority, sets meaningful standards for disclosure and investor suitability. Yet the sheer volume of unfiltered data reaching individual investors through apps, alert systems, and AI-driven content is outpacing the governance infrastructure designed to protect them. Earlier this year, UAE-based retail platforms reported a sharp spike in commodity trading volumes following geopolitical alerts linked to regional energy infrastructure. The pattern was instructive: investors were not responding to analysis. They were reacting to the noise itself.
In my opinion, the real competitive advantage in today’s markets has shifted decisively. It is no longer about who has access to data, because everyone does. It is about who has the discipline, the frameworks, and the human capacity to determine what that data means and what it does not. This is fundamentally a risk management challenge, not a technology challenge.
Consider the consequence chain. When platforms deliver thousands of data points, alerts, and AI-generated recommendations without adequate curation, they create an illusion of informed participation. Investors who lack the training or advisory support to contextualise this information face two symmetrical risks: paralysis, where conflicting signals prevent any decision at all, and impulsive reaction, where a single alarming headline triggers an unexamined trade. Both degrade portfolio outcomes. Both increase transaction costs, erode returns through poorly timed decisions, and expose investors to risks they have not consciously chosen to take.
This raises an uncomfortable question for data providers and platform operators. The business model of much of the fintech and financial information industry is built on engagement, meaning more alerts, more content, more interaction. But engagement is not the same as service, and information delivery without responsibility for its quality, context, and potential impact on decision-making is not a neutral act. It carries consequences, and regulators are beginning to recognise this.
The European Union’s AI Act, whose high-risk obligations for financial services take effect in August 2026, will require providers of AI-driven systems used in credit scoring, risk profiling, and investment decision-making to meet strict standards around transparency, human oversight, and auditability. The EU’s proposed Financial Data Access regulation extends similar principles to data sharing across the financial sector. These frameworks signal a clear direction: those who provide financial data and algorithmically generated analysis will increasingly bear responsibility for how that information is presented, contextualised, and governed. For the GCC, where regulators have consistently demonstrated a commitment to adopting and adapting international best practice, the trajectory is evident. Data provision is moving toward becoming a compliance-intensive activity, and firms operating in or serving the region should prepare accordingly.
But regulation alone will not solve the information paradox. Compliance frameworks establish floors, not ceilings. The deeper challenge is cultural and organisational. Investors, whether institutional or individual, need not just data but the capacity to interpret it within a coherent risk framework. Before acting on any data point, alert, or algorithmically generated recommendation, the prudent investor asks three questions: what is the source, what context is missing, and does this information warrant action or merely attention? This discipline is not intuitive in a market designed to reward speed, but it is essential. It means investing in financial literacy, in advisory relationships grounded in trust and expertise, and in governance structures that ensure decisions are informed by judgement rather than driven by impulse.
Ultimately, this is a human capital challenge. Algorithms can process data at scale, but they cannot replace the informed professional who understands context, identifies what is missing from the data, and exercises the judgement to act, or equally important to refrain from acting, when conditions are uncertain. Organisations and platforms that invest in experienced risk professionals, in robust advisory capability, and in the governance to ensure quality over quantity will build durable competitive advantages. Those that continue to prioritise data volume over decision quality will find that the market eventually prices that negligence in.
In a market flooded with information, the scarcest resource is not data. It is the judgement to know what to do with it.
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