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Boston Consulting Group Unveils Report on Global Cybersecurity Talent Shortage at Global Cybersecurity Forum 2024

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Boston Consulting Group (BCG), in collaboration with Global Cybersecurity Forum (GCF), unveiled its “2024 Global Cybersecurity Workforce Report” at the GCF Annual Meeting 2024. Titled “The Global Cybersecurity Workforce Shortage and Skills Gap: A Threat We Cannot Ignore,” the report highlights a significant global shortfall in cybersecurity professionals despite considerable infrastructure and talent development investments. The GCF Annual Meeting 2024, themed “Advancing Collective Action in Cyberspace,” focuses on enhancing multi-stakeholder collaboration to address key cybersecurity challenges.

Cybersecurity Workforce Crisis

The report highlights that only 72% of cybersecurity roles are currently filled, leaving organizations vulnerable to rising cyber threats. The global cybersecurity workforce stands at 7.1 million professionals, with Asia-Pacific holding the largest share, while Africa faces severe underrepresentation with fewer than 300,000 professionals.

Amidst this workforce shortage, Generative AI (GenAI) is transforming the cybersecurity landscape, with 70% of organizations already incorporating AI into their cybersecurity frameworks. This shift presents both opportunities and challenges. While AI can help address some workforce gaps, it also introduces new complexities. 58% of cybersecurity leaders express concern about AI-enabled adversarial techniques, such as more sophisticated phishing attacks or automated vulnerability exploitation, which could outpace traditional defenses. To address these evolving challenges, 60% of organizations are focused on continuous training and upskilling, aiming to equip their limited workforce with the skills needed to leverage AI effectively while defending against AI-enhanced threats.

Shoaib Yousuf, Managing Director and Partner at BCG emphasized the GCC’s advancements in the face of an increasingly complex cyber threat landscape: “The region’s cybersecurity capabilities have evolved significantly, driven by government initiatives like Saudi Arabia’s Cybersecurity Workforce Framework (SCyWF), embedding a strategic focus on capacity building through the recently announced UAE and Qatar national cybersecurity strategies. These initiatives highlight a steadfast commitment to protecting critical infrastructure and safeguarding sensitive data. Through targeted investments, international collaborations, and a proactive planning, the GCC is advancing its cybersecurity landscape and contributing to the evolving standards for a secure global cyberspace. By refining its cybersecurity frameworks and addressing emerging threats head-on, the region is solidifying its position as a global leader in cybersecurity, paving the way for a secure, future-ready digital ecosystem.”

Call to Action: A Roadmap to Success

The report emphasizes the urgent need to attract new talent, especially among underrepresented groups such as women, who comprise just 24% of the cybersecurity workforce globally. To address these challenges and build a future-ready workforce, the report outlines key strategic recommendations:

  • Targeted and strategic outreach to underrepresented groups
  • Embedding cybersecurity into organizational DNA
  • National & academic campaigns for cybersecurity careers
  • Building an inclusive, diverse, and supportive culture
  • Clear career progression and development
  • Adopting skills-based hiring practices
  • Expanding the talent pool with inclusive practices
  • Fostering a culture of lifelong learning
  • Integrating cybersecurity education from the ground up
  • Evolving curriculum to meet industry needs

Vanessa Lyon, Managing Director and Senior Partner at BCG emphasized the importance of collaboration: “To shape the cybersecurity workforce of tomorrow, leaders must collaborate to integrate cybersecurity into education, continuously upskill talent, and create opportunities for underrepresented groups. Building a future-ready workforce means fostering a culture of continuous learning, ensuring we have the skilled defenders to support global security and economic stability in the face of rapidly evolving technologies.”

The “2024 Global Cybersecurity Workforce Report” presented at the GCF Annual Meeting 2024 aligns with the Meeting’s theme of “Advancing Collective Action in Cyberspace.” This collaboration contributes crucial insights into the human capital required to navigate the evolving cybersecurity landscape. The report’s findings and recommendations provide a foundation for addressing key challenges in the cybersecurity domain, from talent shortages to integrating emerging technologies.

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SHAFFRA HOSTS SUBCONSCIOUS AI LAUNCH EVENT IN RIYADH, ANNOUNCES 20+ NEW AI ROLES SET FOR RELEASE IN SEPTEMBER

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Shaffra, a Saudi-based enterprise AI company building autonomous AI workforce infrastructure for governments and large organisations, has launched Subconscious AI at The Shaffra Convergence in Riyadh. Introduced before senior government representatives, enterprise leaders, investors, and technology stakeholders, Subconscious AI marks a major step in Shaffra’s vision to move enterprise AI beyond chatbots and copilots toward intelligent AI workforces that can operate with memory, context, and governance inside real organisations.

Subconscious AI has been developed as the cognitive intelligence layer within Shaffra’s Enterprise AI Workforce Platform. It enables autonomous AI teams to remember what matters, prioritise relevant knowledge, and reason with stronger business context by creating a continuously updated layer of organisational intelligence. Instead of repeatedly processing full historical data, AI employees can access the most relevant information in real time, improving efficiency, continuity, and decision support across complex enterprise workflows.

The launch also showcased how Subconscious AI will support Shaffra’s expanding portfolio of enterprise AI roles. The current portfolio includes AI sales agents, receptionists, and project managers, with more than 20 additional AI roles scheduled for launch in September 2026. These roles are designed to help organisations deploy governed AI employees across sales, operations, finance, HR, customer service, and knowledge management.

“The next phase of enterprise AI will not be defined by chatbots or copilots, but by AI systems that can operate with memory, context and accountability inside real organisations,” said Alharith Alatawi, CEO and Co-Founder of Shaffra. “Subconscious AI is built for this shift. It gives autonomous AI teams the ability to retain what matters, prioritise business knowledge, and act with stronger organisational context. This is what makes AI practical, governed and valuable at enterprise scale.”

Shaffra is expanding its footprint beyond Saudi Arabia, with services now reaching selected Asian and European markets, alongside continued growth across Bahrain, Oman, and Qatar. The company is backed by leading regional and international investors, including stc, Omantel, and global technology leaders, having raised more than $10 million to accelerate the development of enterprise AI technologies and autonomous workforce platforms.

The launch of Subconscious AI reflects Shaffra’s belief that the future of enterprise AI is not about replacing human expertise but increasing its impact. As organisations adopt autonomous AI teams, competitive advantage will come from leaders and employees who know how to combine human judgment with AI systems that can remember, prioritise, and execute within real business operations.

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RAIYN LAUNCHES AS THE TRUST-LED COMMUNICATIONS NETWORK OF THE FUTURE

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RAIYN, the trust-led communications network built for the future, was unveiled today at the Museum of the Future in Dubai by Mazen Nahawi, Founder and CEO of CARMA and RAIYN.

The network brings together four of the region’s leading specialist communications firms, Brazen MENA, Cicero & Bernay, Salient Communication Group and SOCIALEYEZ under a single accountable structure. RAIYN is designed to help organisations across MENA and beyond strengthen their reputation, make better decisions, and deliver outcomes with lasting impact.

The organisations RAIYN serves operate in an environment defined by constant change, heightened scrutiny and increasingly complex stakeholder expectations. Reputation and business performance are more closely connected than ever, yet many leaders still navigate them through fragmented advice and disconnected specialists. RAIYN brings these capabilities together into one integrated model.

It offers clients a team of owner-operators who bring passion and strength, an integrated platform of insights, strategy, and creativity, specialisation that brings in-depth sector expertise, and measurement that proves value. Every engagement starts with regional expertise and aligned thinking, so that communications are relevant, credible and effective from the outset. Its approach is defined by transparent counsel, clear ownership and accountable delivery. Decision-making stays close to the work, and success is measured by the impact created for clients.

Commenting on the launch, Nahawi said:

“The people of this region, nationals and expats, are best suited to speak on its behalf. That is the belief on which RAIYN is built. We have brought together the best practitioners in the region, combining creativity, sector expertise, AI mastery and cultural depth. Communications needs a new dawn. That dawn begins with trust. RAIYN is a promise to bring people together, to build respect and to put trust at the centre of everything our industry does.”

Nahawi, who has spent 30 years helping shape the world’s communications intelligence industry, is joined by four RAIYN principals: Ahmad Itani, Founder and Chief Advisor, Cicero & Bernay; Louise Jacobson, Managing Partner, Brazen MENA; Sean Trainor, Chief Executive, Salient Communication Group; and Tarek Esper, Managing Director, SOCIALEYEZ.

Each firm contributes distinct strengths to one connected model.

  • Brazen MENA is an insights-led communications agency shaping reputations and building influence for global and regional brands across lifestyle, luxury and corporate communications. Built on strategy, intelligence, care and genuine partnership with every client.
  • Cicero & Bernay has helped define the evolution of strategic communication across the MENA region, bringing analytical rigour, creative discipline and a culture of measurable outcomes, guided by its enduring principle “Empowered by Facts.”
  • Salient Communication Group is a Riyadh-based strategic communication consultancy helping leaders close the gap between what their organisations do and what stakeholders believe they do.
  • SOCIALEYEZ is the Middle East’s leading team of creative strategists, driven by its philosophy “Create No Matter What,” which brings strategy and execution under one roof and ensures ideas land creatively and deliver commercially.

RAIYN brings together more than 700 professionals across strategic advisory, creative, digital and intelligence, and operates within News Group International (NGI), which also owns CARMA, the global media intelligence company. Through CARMA, RAIYN embeds real-time intelligence, analysis and foresight into strategy, counsel and outcome measurement, helping organisations navigate complexity and identify opportunities as they emerge.

The name RAIYN reflects the principles on which the network is built. Drawing inspiration from light (Ray), growth (Rain), humanity (Ai), intelligence (AI) and balance (Y/N), it represents the balance between human relationships and technology, intelligence and creativity, ambition and responsibility. At its heart is a belief that the strongest communications are built when different perspectives, disciplines and strengths come together to create trust and lasting value.

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Medcare: First Healthcare Provider in EMEA to Adopt InterSystems IntelliCare

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Medcare Hospitals and Medical Centres, part of Aster DM Healthcare Group, has partnered with InterSystems to implement InterSystems IntelliCare™, becoming the first healthcare provider in the UAE to deploy a next-generation, AI-first electronic health record (EHR) platform.

Unlike conventional EHR systems that integrate artificial intelligence as an additional capability, IntelliCare has been built with AI embedded at the core of its clinical workflows. The platform is designed to streamline administrative processes, reduce documentation burdens, and enable physicians to dedicate more time to patient care while improving operational efficiency across Medcare’s network.

The AI-powered platform will provide clinicians with faster access to comprehensive patient information, including diagnoses, medications, laboratory results, procedures, and previous clinical notes. Features such as natural language interaction, intelligent information retrieval, and ambient clinical documentation are expected to simplify day-to-day workflows and reduce time spent on manual administrative tasks.

Future releases of IntelliCare will also introduce agentic AI capabilities, allowing intelligent assistants to support clinical decision-making and workflow management while ensuring physicians remain in control of care decisions.

Alisha Moopen, Managing Director and Group CEO of Aster DM Healthcare, said the implementation represents a significant step towards redefining healthcare delivery through intelligent technologies that augment clinical expertise rather than simply digitising existing processes.

The deployment also strengthens Medcare’s broader digital transformation strategy, reinforcing its commitment to delivering more connected, data-driven, and patient-centric healthcare services. With a unified digital health record spanning hospitals, clinics, laboratories, and insurers, the platform is expected to improve continuity of care, minimise duplication, and support more informed treatment decisions.

Ali Abi Raad, Managing Director of InterSystems Middle East, India and South Africa, noted that the implementation builds on a long-standing partnership between the two organisations and marks the next stage in Medcare’s healthcare technology journey.

Since its global launch in 2025, IntelliCare has been deployed across eight hospitals operated by Indonesia’s EMC Healthcare and is the first unified AI-powered electronic health record platform to achieve the European Union’s Class IIa Medical Device Regulation (MDR) certification for clinical safety.

The rollout positions Medcare among the region’s early adopters of AI-native healthcare platforms as healthcare providers increasingly look to intelligent systems to improve clinical outcomes, operational efficiency, and patient experience.

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