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NTT DATA: Unveiling the Best-Kept Secret in Global System Integration

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NTT Data

Exclusive interview with Ali Burcak Soydan, Managing Executive for Middle East, NTT DATA Middle East and Africa

Can you tell us about the journey of NTT Data so far?

To give a brief overview of who we are, I think it is good to start with our parent company, NTT, which stands for Nippon Telegraph and Telephone. NTT is a 150-year-old Japanese tele-operator that started in Japan and then grew out of Japan as a system integrator. It expanded significantly through a series of acquisitions—more than 90 acquisitions over about 20 years—to become one of the world’s largest system integrators.

In terms of revenue, we are now the 5th largest global system integrator, with about $30 billion in revenue. The reason I share this is that we are not that well-known; we often call ourselves the best-kept secret in the industry because we are somewhat invisible in terms of how the company came about. However, there’s tremendous value that has been acquired through these acquisitions. Very recently, on April 1st, we became ONE NTT DATA, merging all of those capabilities into one entity.

Can you tell us about your role in the company? How do you see your role evolving and the market here?

I joined the company about a year ago to lead this transformation. When I joined, the company was still operating as “Dimension Data,” one of our acquisitions and the foundation of our legacy in the region. My task has been to transform the business from Dimension Data into NTT DATA, building up additional portfolios beyond the infrastructure portfolio that we had inherited.

That has been my day-to-day focus since joining. Over the past year, it has been an amazing journey for me. Today, we operate out of the UAE, Qatar, and Saudi Arabia within the region.

Can you tell us about the markets outside the UAE that you are exploring—Qatar and Saudi Arabia? How do you see those markets?

Our biggest market right now is Saudi Arabia in terms of revenue contribution. It has experienced very fast growth, and we’ve invested significantly into the country. We’ve built a NOC (Network Operations Center) and a SOC (Security Operations Center) within Saudi Arabia, and we continue to invest in that market.

We are now re-entering the UAE market. Although we have been here for a long time, we were mostly engaged with our global accounts. Very recently, however, we have started working with more local accounts, bringing a broader range of our portfolio into the market.

As for Qatar, our third focus country, we’ve been investing there for the past couple of years. The growth has been significant, and we will definitely continue our investments in that market.

What are the innovations coming down the line from NTT DATA?

One of the key innovations we showcased is called NT-TINA. It is an AI-based digital human that is already in production at a few sporting events and in the hospitality sector. Essentially, it’s a digital human—life-sized—that interacts with users in natural language.

For example, it can help you check into a hotel, check out, or resolve any issues you may have during your stay. At the same time, it is being used in events like the Tour de France and various golf tournaments. It processes all the data from the day’s events—technical data, scores, and highlights—and shares it with fans. It can discuss the day’s outcomes, offer insights into who was winning, and even coach users on improving their golf performance.

This is a great example of how Generative AI can be used in a practical and affordable way. It doesn’t cost much to build something like this, and it’s an easy way for companies to experiment with putting this technology in front of their customers.

Can you explore a little bit about data centers? What are you doing in this space?

Globally, we are the third-largest data center operator in the world. We operate a significant number of data centers across the globe, and this has been a growth business for us, especially with the rise of AI and hyperscaler growth.

In the Middle East region, we do not currently have data centers, but we are always looking for opportunities in this domain. Our data center portfolio goes beyond just infrastructure; it includes networking, cybersecurity, managed services, and building private and hybrid cloud environments. We also help customers secure those environments.

Additionally, we are one of the largest network integrators in the region, so we can integrate all of these capabilities into comprehensive data center services.

What are you doing in the cybersecurity sphere? What solutions do you have there?

On one side, we work with an extensive list of cybersecurity vendors, many of whom are also our global partners. With some of these partners, we are among their top global partners. Our approach to cybersecurity covers the entire spectrum, from strategy to implementation. We also offer managed services, and we’re soon launching some of these offerings in the region, such as Managed SASE and Managed MDR.

These managed offerings solve a significant issue for customers: the fragmentation of security products. With so many security tools available, it has become increasingly difficult for organizations to implement, manage, and find the skills to support them. By providing managed security services, we help our customers resolve these challenges effectively.

How has GITEX changed over the years? What changes have you observed, and how was your experience at GITEX 2024?

Every year, I saw GITEX grow more and more. It used to be held in one location, but now there’s another, and it has started to take over the entire city. That growth is fantastic for our industry. It’s an amazing thing because it shows our purpose. As I mentioned earlier, we often consider ourselves the best-kept secret in the industry. Although we are such a large company, we’re not always widely known. Events like GITEX give us a unique opportunity to connect—with you, with potential customers, and with our vendors. I was really happy to see how GITEX served its purpose, particularly for companies like ours.

Tech Interviews

INTERSEC DUBAI 2026 – AI-Powered Security Cameras: From Reactive Monitoring to Proactive Intelligence

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Rudie Opperman, Regional Manager Engineering and Training MEA at Axis Communications, professional headshot portrait

Rudie Opperman: Regional Manager, Engineering & Training – MEA at Axis Communications

  1. How is AI transforming the role of security cameras from passive monitoring tools into intelligent decision-making systems?

AI is fundamentally changing what security cameras are used for. Cameras are no longer just recording devices that capture footage for review after an incident. They are becoming intelligent sensors that can interpret what is happening in real time.

With AI built directly into the camera, systems can detect objects, recognise patterns and identify unusual behaviour as events unfold. This enables organisations to move from reactive monitoring to proactive decision-making, responding faster and more accurately without relying solely on manual observation or post-incident analysis.

Axis will demonstrate this shift in practice at Intersec Dubai 2026, showing how intelligence at the edge enables cameras to generate actionable insights directly at the source, supporting faster decisions, improved safety and stronger operational outcomes across complex environments.

  • How can AI in security cameras enhance operational efficiency while reducing manual monitoring costs?

AI significantly reduces the reliance on continuous manual monitoring by filtering out routine activity and directing attention to events that genuinely require action.

Instead of operators watching multiple screens or reviewing large volumes of footage, analytics highlight exceptions such as unusual movement, safety risks or policy violations. This improves response times, reduces operator fatigue and allows teams to manage larger or more distributed environments without increasing staffing levels.

For organisations operating at scale, this approach delivers measurable efficiency gains while maintaining high levels of situational awareness and control.

  • What are the key benefits of edge-based AI processing in security cameras?

Edge-based AI enables data to be processed directly within the camera rather than being sent to central servers or the cloud for analysis.

This allows insights to be generated immediately at the scene, supporting faster response and more reliable system behaviour. It also reduces bandwidth usage and storage requirements, lowering infrastructure demands and overall system complexity.

Processing data locally strengthens resilience and privacy, as systems rely less on constant connectivity and continue to function effectively even in constrained or demanding environments.

  • What industries are seeing the greatest impact from AI-enabled surveillance today?

AI-enabled surveillance is delivering the greatest impact in environments where real-time awareness, safety and operational continuity are critical.

This includes sectors such as critical infrastructure, transport and logistics, industrial facilities, smart cities and large public venues. In these settings, AI helps organisations detect issues earlier, respond more effectively and maintain smooth operations in complex or high-risk conditions.

Increasingly, security cameras are also being used as sources of operational data, supporting compliance, planning and informed decision-making beyond traditional security use cases.

  • How is Axis leveraging AI to deliver smarter, more reliable, and future-ready security camera solutions?

Axis embeds intelligence directly into its devices and designs systems around open, scalable platforms that can evolve over time.

By combining edge-based analytics, purpose-built processing technology and a strong ecosystem of partners, Axis enables customers to adapt their systems as operational needs change. This approach supports long-term reliability, cybersecurity and consistent performance across the system lifecycle.

Rather than forcing frequent hardware replacement, Axis focuses on architectures that allow intelligence and functionality to grow through software, ensuring systems remain relevant, secure and effective as technology and use cases continue to evolve.

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Tech Interviews

Unlocking ROI: How Sovereign AI Platforms Accelerate Innovation

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Exclusive Interview with Kevin Dallas, Chief Executive Officer, Enterprise DB

You interviewed more than 2000 senior executives across 13 countries about how they are planning for a genetic AI world. Why a genetic AI and why now?

Well, first of all there’s a large economic opportunity around AI. We forecast to be $16 trillion by 2030, and there’s about a trillion dollars that’s going to be spent in the area of AI over the next 12 months alone. So, every enterprise, every nation is investing in AI.

And when we say AI, there’s different types of AI. There’s generative AI, genetic AI, physical AI, and the time is now for that investment. You’re seeing it in the event today where many companies are making investments across the AI spectrum.

What is the data and AI sovereignty, and what happens when enterprises make it a mission-critical part of their strategy?

Well, to be able to actually run these intelligent applications, there is a need for a sovereign data and AI platform from EDB, Enterprise DB, our partners, NVIDIA, RedHat, and Supermicro. And with this new sovereign platform, we hope to deliver our customers the platform that they need to drive rapid innovation around these new AI applications.

Data sovereignty is gaining increased attention globally in the Middle East and the surrounding markets. How is EDB ensuring compliance, trust, and performance in your deployments?

Well, first of all, we’re finding that in this survey, it was very interesting, 95% of respondents are investing in a sovereign data and AI platform over the next three years.

And what they’re seeing is real benefits. They’re seeing two to three extra the velocity in terms of building out AI applications, and they’re seeing a five-fold increase in ROI. So, this is driving a lot of attention around this space.

Now, from an EDB perspective, we are delivering a standard sovereign data and AI platform that accelerates our customers to market. So, it’s a plug and play platform that resolves the security issues, compliance issues, and regulatory challenges that our customers have in a plug and play way.

How important is the UAE or the GCC region for EDB? Can you tell us about your corporate strategy in the GCC and how that aligns with the regional’s national agenda?

Well, what we found is that the biggest investments globally in sovereign data and AI are actually happening here in the region, in the UAE. There is a national vision that’s been set around open and around sovereign data and AI.

So, we’re very aligned in terms of our approach here. And the region, it’s very much like a Silicon Valley of sovereign data and AI, where there’s a lot of rich discussion around new use cases that our partners and our customers want to enable today versus tomorrow. So, it’s here and now in the region.

Looking ahead, six to 12 months from now, what is your message to the enterprises, governments, and other organizations who are considering or already on the AI journey?

I think in the next six to 12 months, focus on building your own sovereign data and AI platform. By doing this, it’s going to have a fivefold increase in your ROI and certainly increase your velocity to market.

But there is also, I think, a misconception. When we talk about sovereign, we talk about the benefit of secure, we talk about the benefit of compliance and regulatory requirements. Meeting those criteria, in some cases, can be viewed as slowing down the rate of innovations.

The opposite is true with our platform. By using a platform that has this capability built in, you’re able to accelerate your time to market.

How does EDB Postgres AI support data sovereignty in practice?

From a sovereign data and AI platform perspective, there are five key criteria that our customers need in the platform. One, open source based. This guarantees interoperability, access to talent, and it avoids vendor lock-in. This is something that even at a national level is important, open source based.

Second, the need to support multiple workloads, transactional, analytics, and AI workloads on one unified platform. Not three, but one. Third, there’s a need for a low-code, no-code application development environment. An environment that accelerates your time to market, an environment that democratizes AI for all.

So, you don’t have to be a developer, you can be a business decision maker and still create applications. Fourth, there needs to be a single pane glass view across the estate so you can monitor, secure, and drive compliance and meet those regulatory requirements across your entire estate. And then last, but by no means least, you need to be able to deploy in a hybrid fashion, meaning it’s not all about running workloads in the cloud.

You need to be able to run workloads on-prem, in the cloud, or in a dedicated system. So Sovereign is really those five things. It’s the ability to deploy in a hybrid manner.

It’s the ability to view your estate through a single pane of glass. It’s the ability to be able to run in a rich and dynamic low-code, no-code app environment, run multiple workloads, and of course, being open source.

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Tech Interviews

Regional Enterprises Lead Global Push for Data and AI Sovereignty

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Exclusive interview with Kash Rafique, Vice President and GM Middle East and Africa, Enterprise DB

What are your top priorities and what do you want the region to see from EDB that’s new and different at this year’s GITEX?

I think certainly from a messaging point of view, there’s no doubt that sovereignty is the new intelligence on how we move forward in this market. I think what we’re seeing is that our customers are looking for speed, they’re looking for control of their data within their boundaries, and this is making a big difference really to customers and enterprises in the region. I think that’s where we come in as a trusted player, a partner in the region.

What you’re seeing here at the stand today at EDB is really an alignment of that, the immersive experience here we’re giving to our customer to help them understand some of the solutions that we’re able to provide so far as speed is concerned, control of their data within that sovereignty realm is really something that we are showcasing here.

Can you walk us through to the Sovereignty Matters report, which is quite interesting. What are the biggest takeaways for local enterprises?

First of all, I think we should be very proud, of UAE and the Kingdom of Saudi Arabia, because really they’ve come on top of a global report across 13 economies, across 2,000 enterprises, right the way across the globe. I think what is really appealing or revealing from the report is that 17% of organizations in this region are deeply committed to both data and AI, and this is a significant amount. Compare that to what we are seeing globally, which is 13%, or compare it to the UK, which is 10%, this is significantly higher.

It shows real intent and focus on the sovereignty areas, and I think that’s a big thing. The other thing that we see is the 5x return that enterprises are getting from that commitment that they’ve made. I think this is also very, very testimonial on the kind of return that we’re able to see from the sovereign AI solutions that clients are adopting in this region.

And the third one is 2 ½ x are very confident that they will be leading their industries within their respective areas within the next three years. I think this is a fantastic finding. Again, I think the region should be very, very proud of these results.

How is EDB preparing to lead and support its customers through your local office?

So, the local office is there as a hub to support a very important omnichannel of our business here, and that is related to the partners, the alliances, and the ISVs that are regionally based. The office will be used for workshops, training, engineering, and client innovation centers that we’re planning to build as we move through this year.

We certainly looking forward to is building our relationships even further with key partners such as NVIDIA, IBM, Supermicro, Red Hat, and also many of our local partners. We call them our boutique partners, but they’re also equally important. So, from this perspective, it’s a very important base for us.

It provides a hub, it shows investment, and it shows real commitment in the sovereignty space that we’re actively involved with here in the region.

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