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Kempinski Hotels Guest Experience Elevated with New Leadership

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New product and experience leadership team at Kempinski Hotels, appointed to elevate guest experience in wellness, gastronomy, and travel.

New Leadership to Transform Wellness, Experiences and culinary

Geneva – Kempinski Hotels has announced strategic appointments designed to transform the Kempinski Hotels guest experience across its global portfolio. The group named three new Vice Presidents – Kristian Toivanen, Aurelia van Lynden, and Dan Clayton – to its newly formed product and experience team. Reporting to Chief Product & Experience Officer Rasha Lababidi, the trio will oversee wellness and spa, destination experiences, and gastronomy concepts. Together, they will enhance how guests connect with each property, blending creativity with flawless execution.

Wellness Appointments Strengthen Kempinski Hotels Guest Experience

Kristian Toivanen, the new Vice President of Wellness & Spa, brings decades of experience from luxury icons such as The Savoy and Claridge’s in London. Moreover, his leadership in global longevity and wellness resorts positions Kempinski Hotels at the forefront of a growing travel segment. As a result, wellness becomes more than a service—it becomes a defining element of the Kempinski Hotels guest experience.

Enriching Destination Experiences

Appointed Vice President of Experiences, Aurelia van Lynden joins with over 13 years of expertise in luxury travel. She previously worked at Abercrombie & Kent and held senior roles at Perowne International and Pelorus. Importantly, her work in curating bespoke experiences for ultra-high-net-worth travelers ensures that Kempinski Hotels can deliver memorable journeys rooted in authenticity. Transitioning from design to execution, she will oversee cultural immersion, adventure, and community-driven experiences.

Driving Culinary Innovation

Dan Clayton steps in as Vice President of Food and Beverage & Hospitality. His expertise in culinary storytelling, placemaking, and strategy—along with his role as founder of the well-known culinary platform FoodSheikh—strengthens Kempinski’s gastronomy vision. As dining continues to define travel memories, his leadership will shape restaurants, bars, and rituals that set Kempinski apart in competitive markets.

Aligning with Global Luxury Hospitality Trends

The global luxury hospitality market, valued at more than US$166 billion in 2025, is evolving rapidly. Travellers are now prioritizing wellness, cultural immersion, and authenticity over traditional amenities. Kempinski’s latest appointments directly align with these trends, ensuring the group remains at the forefront of experiential luxury.

Redefining the Luxury Hospitality Standard

The global luxury hospitality market, valued at over US$166 billion in 2025, is evolving rapidly. Travelers increasingly seek wellness, authentic culture, and elevated gastronomy instead of traditional amenities. With these appointments, Kempinski Hotels is redefining the guest journey by combining local character, personalization, and modern luxury. This commitment ensures the brand remains a leader in meaningful and innovative experiences.

Check out our previous post on Alba Japanese Dubai : Street Style Flavours at Your Doorstep

Hospitality

SUN SIYAM IRU VELI GENERAL MANAGER MASDHOOQ SAEED HONOURED AS BEST GENERAL MANAGER – HOSPITALITY IN MALDIVES AT WORLD GM AWARDS 2025

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Masdhooq Saeed receiving World GM Awards 2025 trophy on stage at hospitality awards ceremony

Sun Siyam Iru Veli proudly celebrates the achievement of its General Manager, Masdhooq Saeed, who has been awarded Best General Manager – Hospitality in Maldives at the World GM Awards 2025. This recognition is especially significant as he becomes the first Maldivian to receive this prestigious title, marking a milestone moment for both the resort and the nation’s hospitality industry.

Masdhooq’s journey is one of dedication, growth, and vision. Beginning his career in 2001 at the Front Office as a receptionist, he advanced through roles in reservations and villa hosting before moving into management. His steady rise was built on humility and hard work, leading him to join Sun Siyam in 2023 as the General Manager at Sun Siyam Iru Veli. Masdhooq has transformed the resort’s guest experience and strengthened its position as one of the Maldives’ most admired all-inclusive destinations. His forward-thinking leadership has led to remarkable results, from achieving an 8% revenue increase above target in 2024 to driving record-breaking occupancy levels of 90% in early 2025.

Masdhooq’s achievement is a proud moment for all of us,” said Deepak Booneady, CEO of Sun Siyam. “His journey reflects the very essence of The Home of the Maldivian Spirit, built on passion, perseverance, and purpose. What sets him apart is not only his results, but his heart. He leads with empathy, empowers his team, and reminds us that true hospitality is about people first. We are incredibly proud to have him represent Sun Siyam and the Maldives on the global stage.

A leader defined by empathy and purpose, Masdhooq is deeply committed to nurturing local talent, advancing sustainability, and cultivating a culture of inspired excellence. Through mentoring and leadership development, he has created opportunities for growth and empowerment across departments. He is dedicated to fostering a culture where excellence is inspired, always with the quiet belief that “anything is possible” and that “luxury is a feeling.”

The World GM Awards, also known as the Golden Tree Awards, recognise outstanding General Managers from across the globe for their exceptional leadership, innovation, and service excellence. Winners are selected through a rigorous evaluation process based on performance, guest satisfaction, and community engagement by an expert panel of hospitality professionals.

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Hospitality

THE FUTURE IS SET FOR TOURISM’S NEXT ERA AS THE INAUGURAL TOURISE SUMMIT OPENS

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Speaker in traditional Gulf attire presenting on stage with large blue "TOURISE" text backdrop

With the bold ambition to rewrite the rules of travel, the inaugural TOURISE Summit under the patronage of His Royal Highness Prince Mohammed bin Salman bin Abdulaziz Al Saud, Crown Prince and Prime Minister was officially opened today by H.E. Ahmed Al Khateeb, Minister of Tourism of Saudi Arabia and Chairman of TOURISE.

TOURISE ushers in a new era for global tourism, uniting ministers, delegates, and visionaries from around the world as the premier platform dedicated to shaping the future of global tourism.

Taking place from November 11-13, 2025, immediately following the 50th United Nations Tourism General Assembly, TOURISE is reimagining the way that sectors interact to find opportunities where competitors become partners where investments are optimized and where fragmented silos converge. The event aims to turn bold ideas into real-world solutions and catalyze transformative initiatives that will shape the next 50 years of the global tourism sector.

During his opening speech today, H.E. Ahmed Al Khateeb noted that there has never been a more urgent or opportune moment for convergence of sectors to shape global tourism, with the tourism sector having rebounded to historic highs, with international arrivals and investment surpassing pre-pandemic levels. However, he cautioned that at the same time, the sector faces unprecedented challenges and opportunities: rapid technological disruption, a generational shift toward sustainable and experience-driven travel, and an imperative to build resilience in the face of economic and environmental uncertainty and growing fragmentation around the globe.


His Excellency recognised that TOURISE has arrived at this inflection point, when the world is hungry for new models, new partnerships, and new solutions.

 “TOURISE is more than an event,  it is a platform for action where we will solve for the challenges all together that have long limited tourism’s full potential among them are challenges in skills, investment, infrastructure, sustainability, and digital transformation. It’s a space where we will work hand in hand to deliver the best outcomes for everyone: returns for investors; more accessible destinations and affordable experiences for travelers; jobs and prosperity for communities as the demand for travel increases. We are not here just to discuss ideas. We are here to act. That is why TOURISE exists.”

Over the course of its three days, TOURISE is set to host a number of key panels and talks featuring global leaders from across sectors. Notable global speakers include:

  • Ariane Gorin, CEO, Expedia 
  • Ambassador Patricia Espinosa, Founder, onepoint5  
  • Gloria Guevara, Interim CEO, World Travel & Tourism Council 
  • Shaikha Nasser Al Nowais, Incoming Secretary General of UN Tourism 
  • Luis Maroto, CEO, Amadeus 
  • Francis Suarez, Mayor, Miami 
  • Paul Griffiths, CEO, Dubai Airports 
  • Lucia Penrod, Co-Founder & Owner, Nikki Beach 
  • Sébastien Bazin, CEO, Accor 
  • Eduardo Santander, CEO, European Travel Commission (ETC) 
  • Harvey Goldsmith CBE, Founder, Nvisible Productions  
  • Thomas Woldbye, CEO, Heathrow Airport 
  • Steve Hafner, Co-Founder & CEO, Kayak.com 

The speaker line up showcases how TOURISE unites leaders from sectors rarely seen together, creating counterintuitive, boundary-breaking collaborations. These convergences are not just novel; they are the engine for new business models, improved traveler experiences, sustainable destination development and investment strategies that could only emerge from such a unique, multi-sector platform.

The Summit will cover the big questions redefining travel’s future from AI-powered experiences and frictionless borders to destination design, investment, and the race for tomorrow’s travelers, and transform them into action through high-powered ministerial dialogues, boardroom dialogues, main-stage keynotes and innovation showcases.

The winners of the very first TOURISE Awards will also be announced this evening, recognizing those places that exemplify destination excellence and cater to the evolving expectations of the modern traveler.  

Powered by the Saudi Ministry of Tourism, TOURISE is more than a three-day summit, it is an always-on, global platform. Crucially, the conversations sparked in Riyadh will continue year-round platform through collaboration and cross-sector partnerships, turning bold ideas into real-world solutions.

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Hospitality

CELEBRATE THE HOLIDAYS IN STYLE WITH FESTIVE DINING & ENTERTAINMENT AT MÖVENPICK JLT

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Overhead view of Indian appetizers and dishes including samosas, pakoras, rice, and chutneys on wooden serving boards

Mövenpick Hotel Jumeirah Lakes Towers is turning up the heat this winter with an exciting calendar of culinary and social experiences designed to bring the community together. From lively evenings at UBK to playful, modern Indian dining at Rohini by Little Miss India, the hotel invites guests to embrace the cooler season with vibrant menus, engaging themed nights, and unforgettable moments.

Whether unwinding after work with creative cocktails, exploring global flavors or joining lively social gatherings, Mövenpick JLT promises a season filled with warmth, connection and standout hospitality.

Celebrate in Style the Festive Season Highlights at UBK

As the holiday spirit sweeps through Dubai, UBK transforms into a warm, welcoming winter destination, filled with festive charm, culinary delights, and joyful entertainment. Whether gathering with family or ringing in the New Year with friends, UBK offers a memorable celebration full of flavour, music, and merriment.

Christmas Day Brunch — A Festive Family Affair

Celebrate Christmas Day with a heart-warming brunch experience designed for all ages. Enjoy a generous spread of festive culinary favourites, live BBQ stations, and seasonal specialties; all complemented by cheerful décor and a soulful live singer bringing holiday magic to the air.

A joyful winter celebration where friends and family gather, toast to tradition and create cherished memories.

New Year’s Eve — Countdown Under the Stars

Bid farewell to 2025 and welcome the new year in true UBK style. With live music, festive ambience, and an expansive culinary selection, guests are invited to dine, dance, and toast beneath Dubai’s glittering night sky.

Early Bird Offer
Reserve before 20 December to receive a complimentary bottle of sparkling wine — the perfect start to a night of celebration.

Unwind, Dine & Celebrate at UBK

A beloved neighbourhood favourite, UBK (Urban Bar & Kitchen) brings together warm hospitality, upbeat vibes, and flavour-forward menus, creating a social hub perfect for winter catch-ups, post-work relaxation and weekend fun.

Happy Hour
Guests can now settle into golden-hour bliss with crafted drinks at irresistible prices. Whether easing into the evening or gearing up for the weekend, UBK’s terrace and lively indoor space offer the ideal backdrop for great conversations and chill beats.

Saturday Flash Feast
Weekends are now reimagined with a curated à la carte menu at half price. Think slow afternoons, delicious plates, and feel-good tunes in the breeze; the perfect invitation to unwind and indulge.

Paw & Play
Where four-legged friends are part of the family. Dog-loving diners can relax with 30% off food and drinks while pets enjoy their own outdoor social adventure. A community favourite for furry companions and their humans alike.

Quiz Game Night
Round up your smartest friends and bring your competitive spirit, UBK’s iconic quiz nights deliver laughter, brain-teasing fun, and fantastic beverages, all set in an upbeat, welcoming atmosphere.

Rohini: Tradition Meets Contemporary Glam

At Rohini by Little Miss India, tradition and contemporary flair come together in a feast for the senses. Think bold colours, refined flavours, aromatic spices, and interiors that tell a story, each visit a celebration of India’s culinary richness with a Dubai-chic twist.

Hotelier Night

Dedicated to the city’s hospitality heroes, Rohini honours industry visionaries with exclusive dining and beverage privileges.

Chill Out Hour
Slow down, sip, and savour the ambience. With handcrafted beverages at AED 25, this is the perfect sunset ritual to unwind and drift into a relaxed evening mood.

Business Lunch
Weekday afternoons are elevated with a refined two-course menu offering soulful Indian flavours presented with modern finesse,  ideal for business meetings or a refreshing midday escape.

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