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Kempinski Hotels Guest Experience Elevated with New Leadership

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New product and experience leadership team at Kempinski Hotels, appointed to elevate guest experience in wellness, gastronomy, and travel.

New Leadership to Transform Wellness, Experiences and culinary

Geneva – Kempinski Hotels has announced strategic appointments designed to transform the Kempinski Hotels guest experience across its global portfolio. The group named three new Vice Presidents – Kristian Toivanen, Aurelia van Lynden, and Dan Clayton – to its newly formed product and experience team. Reporting to Chief Product & Experience Officer Rasha Lababidi, the trio will oversee wellness and spa, destination experiences, and gastronomy concepts. Together, they will enhance how guests connect with each property, blending creativity with flawless execution.

Wellness Appointments Strengthen Kempinski Hotels Guest Experience

Kristian Toivanen, the new Vice President of Wellness & Spa, brings decades of experience from luxury icons such as The Savoy and Claridge’s in London. Moreover, his leadership in global longevity and wellness resorts positions Kempinski Hotels at the forefront of a growing travel segment. As a result, wellness becomes more than a service—it becomes a defining element of the Kempinski Hotels guest experience.

Enriching Destination Experiences

Appointed Vice President of Experiences, Aurelia van Lynden joins with over 13 years of expertise in luxury travel. She previously worked at Abercrombie & Kent and held senior roles at Perowne International and Pelorus. Importantly, her work in curating bespoke experiences for ultra-high-net-worth travelers ensures that Kempinski Hotels can deliver memorable journeys rooted in authenticity. Transitioning from design to execution, she will oversee cultural immersion, adventure, and community-driven experiences.

Driving Culinary Innovation

Dan Clayton steps in as Vice President of Food and Beverage & Hospitality. His expertise in culinary storytelling, placemaking, and strategy—along with his role as founder of the well-known culinary platform FoodSheikh—strengthens Kempinski’s gastronomy vision. As dining continues to define travel memories, his leadership will shape restaurants, bars, and rituals that set Kempinski apart in competitive markets.

Aligning with Global Luxury Hospitality Trends

The global luxury hospitality market, valued at more than US$166 billion in 2025, is evolving rapidly. Travellers are now prioritizing wellness, cultural immersion, and authenticity over traditional amenities. Kempinski’s latest appointments directly align with these trends, ensuring the group remains at the forefront of experiential luxury.

Redefining the Luxury Hospitality Standard

The global luxury hospitality market, valued at over US$166 billion in 2025, is evolving rapidly. Travelers increasingly seek wellness, authentic culture, and elevated gastronomy instead of traditional amenities. With these appointments, Kempinski Hotels is redefining the guest journey by combining local character, personalization, and modern luxury. This commitment ensures the brand remains a leader in meaningful and innovative experiences.

Check out our previous post on Alba Japanese Dubai : Street Style Flavours at Your Doorstep

Hospitality

AVANI+ LANEXANG VIENTIANE HOTEL OPENS IN THE HEART OF THE LAO CAPITAL

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Avani Hotels & Resorts has opened Avani+ Lanexang Vientiane Hotel, introducing the brand’s premium lifestyle hospitality to the Lao capital. Set on Fa Ngum Road, overlooking Chao Anouvong Park and the Mekong River, the 197-key hotel offers a fresh base for business trips, city breaks and riverside stays in Vientiane.

The opening marks Avani’s second hotel in Laos, following Avani+ Luang Prabang, and brings the brand’s practical, upbeat approach to the country’s capital. Designed for travellers who want comfort, flexibility and a sense of place, Avani+ Lanexang Vientiane Hotel combines smart Page 1 of 5 guestrooms, connected social spaces, relaxed dining, wellness facilities and meetings and events spaces designed for both local and international guests.

Guestrooms and suites range from Deluxe Rooms to a Presidential Suite, with layouts that support both work and downtime. Clean lines, efficient space planning and warm contemporary details reflect Avani’s easy-going style, creating a stay that feels polished without being overcomplicated.

The hotel is opening in phases, with a curated selection of rooms, dining, leisure and meeting facilities available from launch. Additional venues and services will be introduced progressively in the months ahead.

Dining will play a central role in the hotel experience, with four venues launching in stages. Mekong Mosaic, opening on 1 July 2026, is the hotel’s all-day dining restaurant, serving international comfort cuisine alongside Lao-inspired dishes, live cooking stations, wellnessfocused options and flexible formats including in-room and poolside dining. Sabaidee Social will follow in Q3 2026, bringing a Mediterranean-inspired tapas and bar concept to Vientiane, with casual dining, drinks and live entertainment. The Pantry will offer a relaxed café and co-working space, serving specialty coffee, bakery items, desserts and grab-and-go options throughout the day. Salongxay, scheduled to open in Q4 2026, will present a refined Thai-Lao dining experience, with contemporary takes on traditional recipes, a strong wine programme and an intimate setting for dinners and special occasions.

Wellness facilities are also being introduced in phases. During the first stage of opening, guests can access the outdoor swimming pool and fitness facilities. AvaniSpa and expanded wellness experiences will be added as the hotel moves toward its full launch, bringing Avani’s balanced approach to wellbeing to the centre of Vientiane.

Avani+ Lanexang Vientiane Hotel is set to become a key address for meetings, events and celebrations in the capital. Lanexang Hall can accommodate up to 320 guests, supported by additional meeting rooms and outdoor event spaces. Select event facilities are available during the first phase of opening, with the full meetings and events offering to be introduced progressively.

Guests can also tap into curated local experiences and personalised concierge services, connecting them with Vientiane’s cultural heritage, riverside lifestyle and evolving urban scene. The hotel supports Avani’s sustainability ethos through the use of locally sourced ingredients, support for local producers and artisans, seasonal menus, the reduction of single-use plastics where possible and thoughtful operational practices.

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Hospitality

SUSHI & BEYOND IS NOW FOUR NIGHTS A WEEK

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Toshi, the Pan-Asian restaurant at Grand Millennium Hotel Dubai, has its popular Sushi & Beyond promotion on four nights a week. Running every Thursday through Sunday from 6:30 PM to 11:00 PM, the unlimited buffet is currently being offered at an exclusive limited-time price of AED 149 per person, making it one of the city’s most accessible evenings of quality Pan-Asian dining

Guests can expect the full Sushi & Beyond experience: the artistry of Sushi Master Chef Kot at the sushi and sashimi counter, alongside Mama Nata’s rotating menu of Pan-Asian appetisers, mains and desserts. The weekly schedule now makes it easier than ever to plan a visit, whether for a Thursday night dinner, a weekend outing, or a reason to end Sunday on a high.

Details at a glance:

  • Days: Thursday to Sunday, weekly
  • Timings: 6:30 PM to 11:00 PM
  • Price: AED 149 per person — unlimited (Exclusive offer for a limited time)
  • Venue: Toshi, Grand Millennium Hotel Dubai
  • Phone: +971 4 423 4100
  • WhatsApp: +971 50 494 2390
  • Email: fbreservations.gmhd@millenniumhotels.com
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Hospitality

LOOP OPENS ITS DOORS IN BUSINESS BAY, INTRODUCING A 24-HOUR MEDITERRANEAN SOCIAL DINING CONCEPT

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LOOP has officially opened its doors in Business Bay, bringing a fresh Mediterranean-inspired all-day dining and lounge concept to the heart of Dubai. Located at Trillionaire Residences by Binghatti overlooking the Dubai Canal, LOOP is designed as a destination that seamlessly evolves with the city’s 24-hour lifestyle.

From early morning breakfasts to late-night gatherings, LOOP offers a contemporary Mediterranean experience centred around quality cuisine, shisha, tea rituals, and meaningful social connections. Inspired by the rhythm of Dubai, the venue transforms throughout the day, creating an inviting atmosphere for every occasion.

Guests can begin their mornings with specialty coffee and traditional Turkish breakfast spreads, enjoy relaxed business lunches and afternoon meetings, gather over dinner with friends, or unwind with premium shisha and handcrafted beverages into the evening. The concept is built around familiarity, comfort, and the idea of becoming a daily destination guests naturally return to.

LOOP places relationships at the heart of the experience, with a hospitality philosophy focused on recognising returning guests and creating personalised moments that foster a true sense of community.

The interiors feature warm natural textures, contemporary finishes, soft ambient lighting, and floor cooling throughout the terrace, creating a sophisticated yet welcoming setting that transitions effortlessly from day to night.

Situated within one of Business Bay’s newest residential landmarks, LOOP offers both residents and visitors a convenient destination for dining, working remotely, socialising, or simply taking in the canal views. Complimentary valet parking further enhances the seamless guest experience.

With its blend of Mediterranean flavours, elevated hospitality, and dynamic all-day atmosphere, LOOP aims to become one of Business Bay’s new social hubs.

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