Hospitality
TIMELESS LUXURY LOUNGE OPENS IN DUBAI, REDEFINING MODERN HOSPITALITY THROUGH TECHNOLOGY AND EMOTION
Dubai’s most anticipated new address for elevated lounging has arrived. TIMELESS Luxury Lounge has officially opened its doors in Meera Tower, Al Habtoor City, unveiling a next-generation concept that redefines what it means to relax, connect, and indulge in style.
Founded by Andrey Ryzhov and Dmitriy Parygin, TIMELESS was envisioned as more than a venue, it is a state of being. Guided by the philosophy of the “third place” – a sanctuary beyond work and home, TIMELESS creates a world defined by quiet luxury, sensory design, and genuine care. With its Dubai debut, the brand brings this philosophy to life in a city where the serenity of the desert meets the pulse of modern innovation.
Designed by the award-winning Rhyme Design Studio – honoured with the INT Interior Design Award 2025 for their visionary work on TIMELESS City in Moscow – the interiors are a masterclass in balance – where futuristic luxury meets desert minimalism. Inspired by the iconic mirrored architecture of AlUla’s landmark building in Saudi Arabia, the space blends travertine, sandstone, brass, marble, and fine wood into a cinematic expression of modern elegance.
The ground floor hums with the energy of a futuristic desert anchored by a sculptural travertine bar and six-metre brass arch. Upstairs, the bohemian-luxury lounge wraps guests in fine materials and warm light, offering an atmosphere of intimacy and refined comfort. Extending outward, the serene terrace continues the experience with soft lighting, geometric planters, and intimate seating that echo the calm of a desert evening.
At the heart of the design is a zoning philosophy that places guest comfort at the forefront. Most tables are thoughtfully separated by refined partitions, cultivating an atmosphere of privacy, seclusion, and ease. Each zone is composed to ensure guests can unwind without the intrusion of neighboring conversations or close seating. The result is a setting that invites lingering, encourages relaxation, and elevates the overall dining experience through personal space and intentional calm.
TIMELESS reimagines every element of the modern lounge experience through art, technology, and service. Every detail has been designed to evoke emotion, from five-star touches such as branded slippers and personalised moments of care, to the brand’s proprietary TIMELESS Intelligence System (TIS), a bespoke technology developed in-house to anticipate guest needs. TIS seamlessly manages reservations, remembers preferences, automates key operational processes, and personalises every interaction – allowing staff to focus entirely on delivering exceptional hospitality. Here, even the smallest moments are considered acts of generosity, because true luxury is not loudness, but attention.
The venue’s signature lies in the way it elevates mixology and shisha to an art form. Featuring more than 200 bespoke blends crafted through the philosophy of flavour and aroma, each creation is an expression of craft and emotion. For TIMELESS, a shisha mix is never a simple pairing of flavours; a single bowl can unite four, five, or even six distinct notes. Individually, these flavours may be familiar, but together they form a complex, multifaceted profile that unfolds gradually. Lavender lemonade, a flower garden, a favourite perfume – any flavour or aroma can be reimagined with precision and depth.
This craftsmanship comes to life across signature blends such as ARABIC, inspired by the Museum of the Future and the fluid aesthetics of Arabic calligraphy; À LA RUSSE, a contemporary homage to Russian artistry, infused with the ritual of tea and storytelling and paying tribute to enduring traditions and history; and GARDERIA, a soft floral composition layered with wild herbs, peony, vanilla, pear, and hibiscus. Together, they embody TIMELESS’s commitment to depth, creativity, and sensory refinement.
The beverage programme reflects the same precision and creativity, with signature drinks prepared using house-made infusions, syrups and cordials. Among the highlights are LUST CHERRY, a perfume-inspired berry beverage that has become a TIMELESS hallmark, and HEART, a tropical indulgence served in Italian porcelain shaped like an anatomical heart.
Beyond its design and craft, TIMELESS offers a curated social experience that blends intimacy with engagement. Music flows at a conversational tempo, with curated playlists that complement the mood, while PS5 consoles, chess and board games offer opportunities for connection beyond conversation. Every visit is crafted to feel intentional and memorable, leaving guests with a lasting impression of connection and contemporary luxury.
“Dubai is a city of vision and ambition,” says founder Andrey Ryzhov. “TIMELESS was created in that same spirit – forward-thinking, expressive, and deeply human. It’s not about escaping time, but about being fully present within it”.
Hospitality
KERRY UNBOXED CAPTURES THE FUTURE OF TASTE AND TECHNOLOGY AT GULFOOD MANUFACTURING 2025
Kerry wrapped up its participation at Gulfood Manufacturing 2025 after welcoming visitors to Kerry Unboxed, a live, interactive experience that showed how global food trends, regional tastes, and new technologies are coming together to shape the future of food and drink in the Middle East.
Over three days, Kerry’s booth became a popular spot for visitors, featuring live cooking and barista sessions, expert discussions, and the launch of new flavour innovations inspired by both consumer insights and the next generation’s preferences.
Inspiring the Next Generation with KidZania
One of the highlights this year was Kerry’s partnership with KidZania for the Flavour Detective Co-Creation Workshop, a fun, engaging activity that encouraged children to explore the building blocks of cheese flavour. Their feedback provided broad insights into taste preferences and helped inspire two new innovations: Savoury Parmesan and Creamy Gouda cheese powders.
Both ingredients deliver rich, authentic cheese flavour suited to regional and international snacks. At Gulfood Manufacturing, Kerry showcased a range of product concepts using the powders, demonstrating how children’s natural curiosity can spark ideas and influence the future of family-focused foods.
Innovation, Taste, and Sustainability at the Forefront

(İnanç Işık, General Manager – Retail, Kerry Middle East)
On Day 1, İnanç Işık, General Manager – Retail, Kerry Middle East, joined industry leaders for the Visionary Leaders in Armchair panel to discuss how collaboration and innovation are changing global food manufacturing.
He explained that for any innovation to succeed, taste, nutrition, and sustainability must work together, noting that taste remains the biggest factor behind consumer choices. He also shared how Kerry’s technologies are helping brands cut cocoa use by up to 20% and sugar by up to 50% while keeping the same taste and quality.
“Our foodservice collaborations let us test and refine ideas quickly, increasing success rates in a region where over 20,000 new products launch each year but only a fraction achieve commercial success,” said Işık. “It’s how we ensure our innovations remain creative, relevant, and commercially viable.”
He added that new health technologies like GLP-1 are changing what people want from their food, creating a stronger demand for high-protein, functional, and affordable products that fit regional preferences.
“We’re focused on scalable innovations that combine great taste, smart nutrition, and cost efficiency,” he said.
Smart Health: Science, Nutrition, and Real-World Application
On Day 2, Professor Imed Gallouzi, Chair of the Smart Health Centre at KAUST and Scientific Advisor to KHNI, expanded on how the future of food is largely driven by innovations prioritizing taste, nutrition and sustainability. He emphasized that taste and nutrition are no longer competing priorities, they must co-exist to meet the demands of the consumer of tomorrow.
“Smart health is becoming an essential part of how future consumers will live, eat, heal, and thrive. Diagnostics, nutrition, and personalized health technologies will help us tailor nutrition plans not only to the person’s health needs but also to their taste. Science-driven nutrition is the bridge between these worlds, and this is where Kerry is leading globally,” said Professor Gallouzi.
Kerry’s work, he said, aligns closely with KAUST’s mission to turn scientific breakthroughs into real-world innovation, supporting the Middle East’s growth as a hub for smart-health research and technology.
Kerry’s Continued Commitment to the Region
Kerry Unboxed demonstrated the company’s ongoing commitment to advancing the Middle East’s food and beverage landscape through innovation, collaboration, and insight. By blending global expertise with local creativity, Kerry continues to support brands in delivering products that are delicious, sustainable, and relevant to consumers’ evolving needs.
“Gulfood Manufacturing 2025 has been a powerful reminder that the future of food in our region is being shaped by collaboration, creativity, and a relentless focus on taste. Sustainable solutions must never compromise on flavor or functionality,” said İnanç Işık, General Manager – Retail, Kerry Middle East. “Our ability to rapidly test ideas in foodservice, adapt to new health trends, and deliver affordable, customised nutrition is what sets Kerry apart. We’re proud to help our customers turn global trends into local success stories, and to inspire the next generation of food innovators.”
Hospitality
BEYOND THE STADIUM: HOW HOTELS CAN WIN BIG IN THE SPORTS TOURISM BOOM
By Ben Thomsett, Marketing Manager, Hudini
2025 has been a blockbuster year for global sporting events in the Middle East. From the Asia Cup cricket clashes in the UAE in September, the Qatar Grand Prix in November followed by the Abu Dhabi Grand Prix in December, the Abu Dhabi Championship golf in November with the season-ending DP World Tour Championship in Dubai the week after, to the T100 triathlon and Dubai Premier Padel P1 in November, the calendar has been full with headline events. Add to that the return of European soccer leagues after the summer, the game is on.
For hotels, this isn’t just game season. It’s a golden opportunity. Sports tourism already accounts for 10% of global tourism spending, a staggering $560 billion in 2023, and is projected to double by 2032. Fans don’t just travel to watch games; they extend trips, explore cities, dine out, and celebrate victories long after the final whistle. The real prize for hoteliers lies not only in selling rooms, but in upselling experiences that keep guests engaged before, during, and after the action.
Understanding the sports traveller
Unlike traditional leisure tourists, sports fans often plan trips around specific fixtures, but what they do off the field is just as valuable. Expedia’s latest study shows that:
- 62% of sports trips last between 2–6 days, and nearly one in five travellers stay a week or longer
- Over 50% of sports fans spend significantly on ancillaries, while cultural preferences vary: Japanese tourists lean toward sightseeing, Germans toward history, and younger travellers toward wellness and adventure
- On average, travellers spend $1,500 per trip, with nearly a quarter of that reserved for activities outside the stadium
The implication is clear: fans may come for the match, but hotels that fail to extend the experience risk losing wallet share to restaurants, bars, and online platforms.
Why upselling matters more than ever
Upselling isn’t about pushing extras, it’s about anticipating what guests already want and making it easy to say “yes.” After all, when fans fly halfway across the world for a tournament, they’re primed to spend on memorable experiences.
Consider three phases of the journey where upselling makes the difference:
- Pre-arrival
- Offer packages like “Match Night Dining Deals” or “City Sightseeing + Stadium Shuttles”
- Highlight communal match screenings for guests without tickets, complete with bundled food and drink offers
- In-stay
- Trigger real-time offers: “Celebrate the win with 20% off cocktails in the lounge”Push personalised recommendations based on guest demographics and country of origin on hotel apps
- Simplify bookings through mobile apps for spa, transport, or dining reservations
- Post-stay
- Keep the fan relationship alive with loyalty offers tied to future tournaments or repeat matches
Hotels that master these touchpoints not only capture incremental revenue but also deepen guest loyalty, converting one-time visitors into lifelong fans.
How technology brings this to life
Here’s where digital guest platforms, like ours at Hudini, change the game. By blending personalisation, real-time engagement, and seamless booking, hotels can transform upsell opportunities into frictionless experiences.
- Pre-event engagement
Imagine a fan in Dubai ahead of the India–Pakistan cricket clash. Hours before the game, they receive a push notification on the hotel App for “Match Day Brunch” at the hotel’s rooftop bar, complete with shuttle booking to the stadium. For those without tickets, the App promotes a live screening in the lounge with a Burger & Drink Combo. - Post-event opportunities
As the final whistle blows, the App nudges guests with a timely “Celebrate the win with cocktails in the lobby bar” offer. The next morning, another notification highlights a “Recovery Spa Package”, perfectly timed for fans who partied late into the night. - Personalisation at scale
The technology to drive personalisation at scale is already available. For example, Hudini’s AI-driven engine ensures offers resonate with different guest segments: food & beverage packages for groups of friends, sightseeing bundles for families and spa recovery packages for the night owls. Multilingual support ensures no fan feels left out, no matter where they’re from. - Frictionless execution
Crucially, all of this happens within a few taps. Guests can book, pay, and confirm instantly via the app, in-room tablet, or even the TV.
In short: technology ensures that upselling doesn’t feel like selling, it feels like service.
Beyond the stadium: Capturing the real goldmine
Sports tourism is no longer niche; it’s mainstream, global, and growing fast. For hoteliers, the opportunity is not simply to provide a bed for the night, but to become the hub of the fan experience.
Those who can see beyond the stadium, those who curate dining, wellness, cultural, and celebratory touchpoints around the big match will be the ones to unlock the true value of this booming market.
With smart upselling powered by digital AI-powered guest engagement platforms, hotels can score bigger than ever, not just during this sports season but for every one that follows. An omnichannel solution that unifies guest touchpoints and channels, spanning mobile, web, in-room tablets, and IPTV, lets hotels anticipate guest needs and deliver the right offers at the right moment. By staying connected pre- to post-stay, hotels that think beyond the stadium can become genuine experience hubs, turning fans into loyal brand advocates.
Hospitality
SUN SIYAM VILU REEF SHOWCASES THE SOUL OF MALDIVIAN CUISINE THROUGH ITS SIGNATURE “KANDU KUKULHU” COOKING EXPERIENCE
At Sun Siyam Vilu Reef, Maldivian cuisine is honoured not merely as food but as a reflection of island heritage and identity. One of its most meaningful traditions is the preparation of Kandu Kukulhu, the Maldives’ iconic rolled tuna curry. Rooted in local custom and shared across generations, this dish has become the heart of Vilu Reef’s weekly Maldivian cooking classes, offering an intimate encounter with the flavours, techniques, and stories that define the islands. As part of the resort’s signature culinary journey, it brings the Maldivian spirit to life through authentic tastes and thoughtful storytelling.
Deeply rooted in local tradition, Kandu Kukulhu reflects centuries of craft and care. At Vilu Reef, the experience is guided by the resort’s Maldivian chefs, who demonstrate each step with the precision and intuition that comes from generations of practice. Guests will discover to artfully slice the tuna and layer it with aromatic spices to binding the rolls with coconut or pandan leaf. As the curry slowly cooks in coconut milk, its scent fills the atmosphere, offering a vivid glimpse into everyday island cooking. It is an experience that lingers long after the final tasting.
Kandu Kukulhu, which literally translates to “chicken of the sea,” is the Maldivian special tuna curry, a remarkable tribute to the Maldives islands’ deep-rooted connection to the ocean.
“Sun Siyam Vilu Reef’s culinary story celebrates Maldivian heritage, moving beyond simply serving fresh seafood,” says Chef de Cuisine Mohamed Hameed, known as Chef Printey. ” It is a connection to our islands, our people, and the traditions that shaped Maldivian cuisine. By sharing these methods, we bring our cultural narrative to life in the most sincere way.”
The cooking class forms a key part of the Maldivian Roots Signature Experience, that highlights the flavours, crafts, and cultural expressions that define the Maldives. It embodies the Sun Siyam philosophy of celebrating island life through meaningful encounters and genuine Maldivian spirit. This experience is available for all guests at Sun Siyam Vilu Reef and can be booked in advance during their stay.
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