Hospitality
BLENDING HERITAGE WITH HIGH-TOUCH HOSPITALITY
Exclusive interview with Khalid Saeed, General Manager, Al Habtoor Grand Resort, Autograph Collection
With your extensive experience in the UAE’s hospitality industry, how has your local expertise shaped your leadership approach at Al Habtoor Grand Resort, Autograph Collection?
Working in the UAE for more than 26 years has taught me that hospitality here is about much more than service—it’s about culture and connection. At Al Habtoor Grand Resort, we live by our concept ‘Beach Meets Culture, blending our prime location on Jumeirah Beach with authentic touches of Emirati heritage. My leadership style reflects that same balance: operational discipline, financial responsibility, and genuine warmth that makes guests feel part of something special.
Al Habtoor Grand Resort has emerged as a sought-after destination for regional travelers, especially from the GCC. What do you believe is attracting this audience to the property today?
For GCC travellers, our resort offers the perfect mix of space, privacy, and connection. Families appreciate our suites, authentic Arabic design touches from elegant mashrabiya details to a warm contemporary Arabian style along with a wide choice of dining options and of course beachfront location. Business and leisure guests value our proximity to Dubai’s key districts. What sets us apart is consistency—guests know they can return to the same warm service and thoughtful details that make the stay truly memorable.
How is the hotel integrating today’s evolving travel trends, such as wellness, workcation, and experience-driven stays, into the guest journey?
Today’s travelers are seeking balance—wellness, productivity, and inspiring experiences. We meet these needs through our spa, fitness facilities, and a variety of outdoor activities, including four outdoor tennis courts, beach volleyball, a range of watersports for Adults, Kids water slides and splash pad for children. For workcations, we offer high-speed connectivity and dedicated one of its kind Club Lounge in the 25th Floor designed for both comfort and productivity.
We further enhance the guest journey with curated dining experiences and cultural activations. This is where our ‘Beach Meets Culture’ identity truly shines—offering a stay that blends Dubai’s vibrant beach lifestyle with rich heritage, delivering an experience “exactly like nothing else”.
What role does digital innovation play in your operations and guest engagement strategy?
Digital innovation is a vital part of how we enhance the guest journey. Mobile check-in, digital concierge services, and tailored communications give guests convenience and personalisation, while analytics guide us in anticipating their needs. Yet hospitality is still about people—technology helps us deliver efficiency, but the human connection is what makes the experience unforgettable.
In such a competitive hospitality landscape, what marketing or sales strategies have proven most effective for you in driving both occupancy and loyalty?
Our strategy is built on clear positioning and disciplined execution. Personalized service, a strong focus on guest satisfaction, competitive promotions, and our ability to cater to a diverse mix of source markets have been key drivers of loyalty. Marriott Bonvoy also plays an important role, connecting us to a global community of travelers who value consistency and recognition. At the same time, we place strong emphasis on regional campaigns, strategic partnerships, and tailored promotions that resonate particularly well with the GCC market. What differentiates us is our ‘Beach Meets Culture’ identity, which allows us to highlight experiences that feel “exactly like nothing else” —whether it’s family-friendly recreation, cultural activations, or diverse dining.
What does success look like for you at Al Habtoor Grand Resort over the next year?
For me, success is about balance—achieving financial goals, creating unforgettable guest experiences, and keeping our team inspired. Over the next year, I want to strengthen our position as the resort where the spirit of place shines through—offering a stay that’s truly one of a kind. When our guests leave with lasting memories, our owners see measurable results, and our associates feel proud of where they work—that’s what true success looks like. True leadership is about empowering people to deliver results together, not alone.
Hospitality
A Flavour-Packed International Burger Week at List Bar

From 25th to 30th May, List Bar presents a special International Burger Week experience, featuring a curated selection of expertly crafted burgers made with premium ingredients, all served in a lively and relaxed setting perfect for social gatherings or unwinding after a long day.
Each burger order is paired with a complimentary pint, adding extra value to this exclusive offering and making it an ideal choice for those looking to enjoy great food in a vibrant atmosphere.
Offer Details
Date: 25th to 30th May | Offer: Buy any burger and enjoy a complimentary pint | Location: List Bar, Al Jaddaf Rotana Suite Hotel
Hospitality
FROM FARM TO SHELF: THE CASE FOR SOURCING CLOSER TO HOME
Words by Firas Nasir, CEO of Organic Foods & Café and Co-CIO of the Gulf Japan Food Fund
The most consequential changes in business rarely announce themselves. They accumulate quietly in procurement decisions, in vendor reviews, and in sourcing conversations held far from the shop floor. What is happening inside UAE retail supply chains at the moment is exactly that kind of change. In the past, retailers across all formats built their vendor lists around established global suppliers who could deliver volume, compliance maturity, and operational consistency at scale. Local producers, by contrast, sometimes struggled to meet the benchmarks that major buyers required: reliable cold chain infrastructure, internationally recognised food safety certification, and the capacity to scale supply without compromising on delivery windows.
That gap has narrowed considerably, and the timing matters. Investment in UAE logistics infrastructure, including temperature-controlled warehousing, last-mile refrigerated delivery, and the development of alternative trade corridors, such as the Oman-UAE Green Corridor and the east coast ports of Khorfakkan and Fujairah, has given domestic suppliers a credible and sustainable path to retail shelves that simply did not exist half a decade ago.
The impact is most visible at retailers who made early commitments to domestic sourcing. For instance, Organic Foods and Cafe, which works with over 400 vendor partners across local and global supply chains, has tracked the evolution closely. Over the past four years, the composition of its vendor list has shifted meaningfully, with a clear move toward sourcing from closer geographies. This has improved product availability, reduced transit times, and meaningfully lowered the carbon footprint across key categories. The transitions have been most pronounced in beverages, fresh produce, and dairy, categories where domestic producers have invested seriously in quality and consistency. The products now earning space on shelves reflect genuine operational maturity, not simply a preference for local origin. Organic eggs from Risha Farms in Fujairah and fresh organic milk from Organiliciouz in Sharjah, both now stocked consistently, represent a generation of domestic suppliers that would not have met major retailer requirements a few years ago. Alongside them, homegrown brands, including ME Kombucha, Pure Harvest, Humantra, Nothing Silly, and Shake Your Plants, are finding sustained footing in channels that once defaulted to international names as a matter of course.
The broader retail sector is also responding. The Make it in the Emirates initiative, a government-led effort to boost domestic manufacturing and industrial investment initiative, has added meaningful policy weight to what was already becoming commercial common sense, with approved vendor lists across the industry being reviewed through a lens of supply chain resilience rather than simple cost optimisation. That recalibration has been sharpened further by recent events. Retailers who have already embedded local sourcing into their models have proved markedly better positioned to absorb the shock. Alternative freight channels were activated where necessary, but the businesses least exposed were those that had built domestic supplier relationships before disruption made it urgent.
Of course, challenges still remain. The shortage of organically certified local producers is a persistent gap, and the expectation from retailers has not softened, with domestic suppliers held to the same delivery, safety, and scalability standards as their international counterparts. But the pipeline of producers meeting that bar is growing, and the commercial argument has become difficult to dismiss. Faster turnaround, extended shelf life on domestic fresh goods, and meaningful resilience against freight volatility now outweigh the scale advantages that international suppliers once held unchallenged.
The restructuring of UAE retail around homegrown brands was already underway but the current geopolitical situation has expedited it to a new level. It is now being driven by hard commercial experience, enabled by maturing infrastructure, and supported by national policy. And the businesses that recognise it for what it is – a fundamental supply chain shift, not a sourcing trend – will be the ones who shape what UAE retail looks like in the decade ahead.
Hospitality
AT.MOSPHERE AT BURJ KHALIFA: FOUR MOMENTS, ABOVE THE ORDINARY

At At.mosphere, guests are welcomed to one of the city’s most coveted tables. High within the Burj Khalifa, dining takes on a rare stillness, with Dubai unfolding far below and the horizon dissolving into sky, creating a sense of scale that feels almost otherworldly.
At AED 155, the day moves through four distinct moments from morning to evening. No matter the hour, there’s a moment that fits.
Sunrise in the Sky – Breakfast
A slow start above the city with two organic eggs your style or fluffy pancakes with raspberry jam and vanilla Chantilly, alongside coffee as Dubai wakes beneath you.
Time: 8:00 am to 11:30 am
Business Lunch
A midday selection featuring roasted sea bream with black Venere rice or slow-cooked beef cheek with potato purée, finishing on something light.
Time: 12:30 pm to 3:00 pm
Afternoon Tea
Delicate sandwiches, warm English scones with jam and artisanal cream, and classic pastries served as the light shifts across the skyline.
Time: 2:30 pm to 3:00 pm
Golden Hour – Cocktails and Bites
Golden hour takes over with signature cocktails, curated bites, and a skyline that naturally draws you in.
Time: 5:00 pm to 8:00 pm
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